From Data Driven Innovation to Digital Transformation

Transcription

1 From Data Driven Innovation to Digital Transformation Viktor Tsykunov Principal Technical Evangelist Commercial Software Engineering Microsoft

2 DIGITAL POINT OF VIEW WHAT IS DIGITAL? VALUE CHAIN CREATION

3 DIGITAL VALUE CREATION Involving Customers Changing Products Optimizing Operations Helping Employees

4 Technology is fast reshaping our world and has the potential to change everything people, businesses, communities and nations. - Luis Alvarez, CEO, Global Services, BT BT Global Services CIO report 2016: The Digital CIO

5 DIGITAL POINT OF VIEW DIGITAL

6 DIGITAL POINT OF VIEW DIGITAL IT VENDORS. Example - MICROSOFT: Create more personal computing Build the intelligent cloud platform Reinvent productivity & business processes

7 DIGITAL POINT OF VIEW IT VENDORS. Example - MICROSOFT: Create more personal computing Build the intelligent cloud platform Reinvent productivity & business processes DIGITAL 4 th INDUSTRIAL REVOLUTION Aka Digital Era 25% of the world s economy will be digital by 2020 Gartner, 2016

8 DIGITAL POINT OF VIEW IT VENDORS. Example - MICROSOFT: Create more personal computing Build the intelligent cloud platform Reinvent productivity & business processes DIGITAL 4 th INDUSTRIAL REVOLUTION Aka Digital Era 25% of the world s economy will be digital by 2020 Gartner, 2016 TECHNOLOGY TRENDS Blockchain, VR, MR, AI, ML, IoT, BigData, Agile, DevOps, Bots, Cloud, Fog, Neuro,

9 DIGITAL POINT OF VIEW Create more personal computing Build the intelligent cloud platform Reinvent productivity & business processes Democratization of AI IT VENDORS. Example - MICROSOFT: DIGITAL 4 th INDUSTRIAL REVOLUTION Aka Digital Era 25% of the world s economy will be digital by 2020 Gartner, 2016 Inclusive Design TECHNOLOGY TRENDS Blockchain, VR, MR, AI, ML, IoT, BigData, Agile, DevOps, Bots, Cloud, Fog, Neuro,

10 DIGITAL VALUR CREATION

11 DIGITAL FROM INNOVATION TO Simplifying communication Time saving Speed of service Employees confidence User Experience Internal Processes

12 DIGITAL FROM INNOVATION TO Voice order from apps Analyze hidden Orders acceleration with confirmation message Improve availability (limitations, Language etc.) Further automation of service Automatic dialogs analysis (satisfaction) Accounting of or intonation, sex, age etc. Global technology deployment

13 DIGITAL Create Reinvent

14 Specific Processing Units Create more personalized IT systems UQ Ubiquitous Computing Quantum Computing QC Mixed Reality Conversation as a Platform Genomics & Computational Biology DNA Create intelligent cloud platform DIGITAL A.I. Artificial Intelligence Reinvent productivity and business processes Blockchain Technologies

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16 What business opportunities AI can bring? A.I. How we can help human to become better, faster, more intelligent etc.? Artificial Intelligence

17 AI Apps Machine Learning Business Intelligence

18 Collected data BIG DATA ML BI Business decisions NEW DATA Current data Trained model Visualization

19 Collected data BIG DATA ML BI Business decisions NEW DATA Current data Trained model Visualization Statistical analysis Neural networks

20 Collected data BIG DATA ML BI Business decisions NEW DATA Current data Trained model Visualization Dashboards Interactive data analytics

21 Collected data BIG DATA ML BI Business decisions NEW DATA Current data Trained model Visualization Accumulation and observation Identifying patterns and deviations analysis Upcoming events prediction Data driven decision recommendations

22 AI Scenarios Data competitive advantage, if we can learn from it

23 CASE SwiftKey The smart keyboard uses neural network learning at your input to predict which next word you will enter. This saves time for users.

24 AI SCENARIO A neural network trained to recognize defects in products provided by suppliers

25 CASE The Economist Microsoft's cognitive services are used to assess the emotions of US presidential candidates during the debate.

26 AI SCENARIO A neural network trained to recognize names / addresses on envelopes

27 CASE Headbook Service receive a stream from the webcam, uses cognitive services to analyze the received data and provides with detailed reports on the quality of service and customer satisfaction the company.

28 AI SCENARIO Injection of odors (coffee, bakery, ironing, etc.) Identification of buyer's approach and impact on olfactory sensors 1.5-2m: Man, 42 years

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30 DIGITAL HOW TO SELF DISRUPT Involving Customers Changing Products Optimizing Operations Helping Employees

31 Thank you! Viktor Tsykunov Principal Technical Evangelist Commercial Software Engineering Microsoft