Guires Outsourcing Solutions. We Make It happen

Size: px

Start display at page:

Download "Guires Outsourcing Solutions. We Make It happen"

MargaretMargaret Hutchinson
5 years ago
Views:

1 Guires Outsourcing Solutions We Make It happen

2 Who We Are The Guires outsourcing Company is the leading service provider of knowledge, business process management, and technology solutions to its clients globally. We provide end-to-end solutions to deliver growth and business agility.

3 Our Mission To make our customers more competitive by helping to drive productivity and efficiency through our measurable results by taking a truly global approach. We make it possible through our domain expertise and the depth of experience by delivering innovative, reliable, and cost-effective and strive for the highest professional excellence service.

4 Our Resources & Capabilities 100+ full time passionate employees Standardized and automated processes (technology enabled models, cloud based analytics) Provide broad distribution network Our corporate office located in Chennai (delivery centre), sales office in the UK, and Dubai Multichannel customer care support with 24/7

5 Our Leadership To make our customers more competitive by helping to drive productivity and efficiency and deliver measurable results by taking a truly global approach. We make it possible through our domain expertise and the depth of experience by delivering innovative, reliable, and cost-effective and strive for the highest professional excellence service.

Our Responsibility We just not wanted to

can create sustainable benefits through the

6 Our Responsibility We just not wanted to involve in socially responsible activity but rather we strongly believe on demonstrating responsible behaviour that can create sustainable benefits through the development of positive attitude towards the organization.

7 What We do: Services Knowledge Process Outsourcing Solutions Industry, Market & Business Research Print & Publishing Solutions Marketing & Sales, Communication Data Management Text Mining & Big (Digital) Data Analytics

8 Business Process Management Solutions Customer Interaction Services Product & Sales Transaction and Transcription Tech Help desk Services Help Desk Services Healthcare BPO services

9 Technology Solutions Application development Content Management System (CMS) Enterprise Resource Planning (ERP) Imaging & Document Management Engineering Services

10 Products & Platforms Optimize Health Guires Knowledge Automation Guires Optima CRM CFME Wellness Guires ProEditage

11 The Guires Company Our Resources & Capabilities

12 We adopt value-based thinking, embed & practice ethical behaviour in all mechanisms, systems and procedures. Being a responsible management we change conspicuously and quite abruptly their form & structure to address the challenge of the current complex dynamic environment. This success formula enables to keep our clients happy A. Ganesan Chairman and CEO

13 Our differentiation Key differentiation: Our open & consistent communication model, looking at sustainable long-term relationship. Continuous Business Process Improvement: Flexible, cost effective, speed and on-time delivery Strategic partner: We act as a true strategic partner & an authentic brand ambassador, & extension of client business Right Talent: Our business model is built to handle sourcing & developing the right talent to serve as a huge competitive advantage.

14 Why Guires We exploit the potential technology: Standard automated process to make an operational difference including CRM, cloud based analytics and project management software Exploit Pay-As-You-Use Model GSM Gateway with Auto-dialler Call Centre CRM for in-bound and outbound call & Endto-End Process Tracking Quality Assurance through Audit with call recording facility GPS tracking for Field Executive Multichannel Customer care support strategy

15 Guires Global Clients Include.

16 #10, Kutty Street, Nungambakkam, Chennai , India M: L: /

Guires Healthcare Solutions for the Life Sciences and Pharmaceutical companies

Guires Healthcare Solutions for the Life Sciences and Pharmaceutical companies esearch Analytics Technology Marketing Consulting Outsourcing Driven by mandatory healthcare requirements and potential to