June 12, Advice Letter 200-G/3202-E

Transcription

1 STATE OF CALIFORNIA Edmund G. Brown Jr., Governor PUBLIC UTILITIES COMMISSION 505 VAN NESS AVENUE SAN FRANCISCO, CA June 12, 2015 Russell G. Worden Director, State Regulatory Operations Southern California Edison Company 8631 Rush Street Rosemead, CA Advice Letter 200-G/3202-E SUBJECT: Request to Modify Gas and Electric Rule 1, Definitions, and Rule 9, Rendering and Payment of Bills, to Increase Customer Participation in Electronic Billing Dear Mr. Worden: Advice Letter 200-G/3202-E is effective as of May 6, Sincerely, Edward Randolph Director, Energy Division

2 Russell G. Worden Managing Director, State Regulatory Operations April 6, 2015 ADVICE 200-G/3202-E (U 338-E) PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA ENERGY DIVISION SUBJECT: Request to Modify Gas and Electric Rule 1, Definitions, and Rule 9, Rendering and Payment of Bills, to Increase Customer Participation in Electronic Billing Southern California Edison Company (SCE) hereby submits for filing the following changes to its tariffs. The revised tariff sheets are listed in Attachment A and are attached hereto. PURPOSE The purpose of this advice filing is to modify Gas and Electric Rules 1, Definitions, and Rules 9, Rendering and Payment of Bills, to provide SCE the authority to automatically enroll customers into Electronic Billing when they make an electronic payment. These changes align with customer preferences and are expected to increase participation in SCE s Electronic Billing program without limiting customer billing options. BACKGROUND Many of SCE s customers pay and receive bill information electronically as customer awareness of, and access to, SCE s online services continues to increase. As of December 2014, 63 percent of SCE customers pay their bills electronically through various channels on a regular basis; however, only 22 percent of SCE s 5 million customers are enrolled in SCE s Electronic Billing program. Customer participation in the Electronic Billing program has experienced organic growth at an average of 2 percent per year. For 2015, SCE customer preference for Electronic Billing is estimated at 30 to 35 percent. This estimate is supported by JD Power s nation-wide study of large electric utilities that showed 34 percent of customers surveyed currently receive their P.O. Box Rush Street Rosemead, California (626) Fax (626)

3 ADVICE 200-G/3202-E (U 338-E) April 6, 2015 electric bill electronically. 1 In California for example, Pacific Gas and Electric Company s (PG&E s) Electronic Billing program utilizes automatic enrollment when a customer pays electronically through its website. PG&E s customer participation in Electronic Billing reached approximately 30 percent as of early DISCUSSION This advice letter proposes the transition of SCE s default bill format from paper to electronic as a first option for those customers who pay their bills electronically. SCE s customers who do not pay their bill electronically will be unaffected by the changes requested in this advice letter and will continue to receive a paper bill. To address customers electronic billing preferences and increase exposure to, and participation in, SCE s Electronic Billing program, SCE requests authority to automatically enroll any electric or gas customer who makes an electronic payment into the Electronic Billing program. SCE will provide notices to these customers informing them of their automatic enrollment in Electronic Billing. For example, customers paying electronically may see an on-screen notification alerting them that upon completion of their electronic payment, they will be enrolled in Electronic Billing and that they will no longer be mailed a hard copy of their monthly bill. SCE also plans to send these customers an confirmation of their enrollment in Electronic Billing. Customers will be provided with instructions on how to end participation in Electronic Billing and return to paper billing if they desire to do so. All customers enrolled in Electronic Billing may elect to end participation at any time and return to paper billing beginning on their next regular billing cycle after SCE processes their request. The goals of the Electronic Billing program are to provide customers excellent service that meets their preferences while lowering the expenses associated with printing and mailing paper bills consistent with the productivity and Operational Excellence forecasts in SCE s 2015 General Rate Case (GRC). 2 SCE recognizes that some customers may still prefer to receive paper bills. As such, at any time customers may de-enroll from Electronic Billing either via SCE.com or by contacting the Customer Contact Center. SCE anticipates that implementing automatic enrollment as part of the Electronic Billing enrollment process may increase customer participation by approximately 6 percent in addition to the normal level of organic growth. 3 SCE plans to make the Information Technology system modifications necessary to implement the proposed enrollment program changes described above within 180 days from the approval of this advice letter. 1 Source: 2014 JD Power Electric Utility Residential Consumer Satisfaction Study. 2 SCE s 2015 Phase 1 GRC includes proposed forecast productivity reductions to Customer Service operating expenses. Though no decision has been issued in this proceeding, no party opposed the forecast reductions and SCE expects them to be adopted. 3 Estimate assumes that 90 percent of the customers (approximately 275,600) transitioned to Electronic Billing will remain on the program.

4 ADVICE 200-G/3202-E (U 338-E) April 6, 2015 PROPOSED TARIFF CHANGES SCE proposes the following changes to its Gas and Electric Rules 1 and 9 to allow for the changes to the Electronic Billing program discussed above. These proposed changes are consistent with the direction provided in the California Public Utilities Commission s Resolution E-3711 that the utilities eliminate the mailed, hard copy of bills to customers participating in Electronic Billing. 4 Electric and Gas Rule 1, Definitions SCE proposes modifications to its Gas and Electric Customer s Mailing Address definition, as follows: Customer s Mailing Address(es): The physical and electronic mailing address specified in a customer s application or contract, or any other address subsequently given to SCE by the customer, to which any bill, notice or other communication is to be mailed. SCE proposes to add to its Gas Rule 1 the definition of Mailed as follows: Mailed: Any notice or other communication will be considered "mailed" when sent by electronic means or when it is enclosed in a sealed envelope, properly addressed, and deposited in any United States Post Office box, postage prepaid. SCE proposes modifications to its Electric Rule 1 definition of Mailed, as follows: Mailed: Any notice or other communication will be considered "mailed" when sent by electronic means transfer or when it is enclosed in a sealed envelope, properly addressed, and deposited in any United States Post Office box, postage prepaid. 4 This resolution approves, subject to certain modifications and conditions, proposals under which Edison, SDG&E, and SWG would allow customers to choose electronic billing and payments, and eliminate the mailed, hard copy of bills. Additionally, San Diego Gas & Electric Company s Rule 9.A, Southern California Gas Company s Rule 12.A, and PG&E s Rule 1 and Rule 9.H specify that customers receiving electronic bills will no longer receive paper bills.

5 ADVICE 200-G/3202-E (U 338-E) April 6, 2015 Gas Rule 9, Rendering and Payment of Bills SCE proposes to add a new Section A.4, Electronic Billing, as follows: Electronic Billing. A bill presentment method that allows customers to receive and view Bills and Summary Bills electronically and to no longer receive paper bills. All charges that would have appeared on the paper bill, along with all legal and mandated notices, are provided with the electronic bill. However, all discontinuance of service notices are delivered separately in accordance with the provisions of Rule 8 and Rule 11. Customers who make an electronic payment may be automatically enrolled in Electronic Billing after the next regular billing cycle following SCE s receipt of the electronic payment. Customers may choose to end participation in Electronic Billing at any time by contacting SCE, and such requests will be effective the next regular billing cycle after the customer s request is processed by SCE. Electric Rule 9, Rendering and Payment of Bills SCE proposes replacing the existing Electronic Transfer provision in Rule 9.A.6 with the Electronic Billing provision as follows: Electronic Transfer. When a Qualified Customer requests, and SCE agrees, bills may be transferred to and payment received from the customer electronically. Customers requesting this service may be required to complete additional forms and/or contracts. Electronic Transfer may be discontinued by either party with 30 days written notice. Electronic Billing. A bill presentment method that allows customers to receive and view Bills and Summary Bills electronically and to no longer receive paper bills. All charges that would have appeared on the paper bill, along with all legal and mandated notices, are provided with the electronic bill. However, all discontinuance of service notices are delivered separately in accordance with the provisions of Rule 8 and Rule 11. Customers who make an electronic payment may be automatically enrolled in Electronic Billing after the next regular billing cycle following SCE s receipt of the electronic payment. Customers may choose to end participation in Electronic Billing at any time by contacting SCE, and such requests will be effective the next regular billing cycle after the customer s request is processed by SCE. No cost information is required for this advice filing. This advice filing will not increase any rate or charge, cause the withdrawal of service, or conflict with any other schedule or rule.

6 ADVICE 200-G/3202-E (U 338-E) April 6, 2015 TIER DESIGNATION Pursuant to General Order (GO) 96-B, Energy Industry Rule 5.2, this advice letter is submitted with a Tier 2 designation. EFFECTIVE DATE This advice filing will become effective on May 6, 2015, the 30 th calendar day after the date filed. NOTICE Anyone wishing to protest this advice filing may do so by letter via U.S. Mail, facsimile, or electronically, any of which must be received no later than 20 days after the date of this advice filing. Protests should be mailed to: CPUC, Energy Division Attention: Tariff Unit 505 Van Ness Avenue San Francisco, California EDTariffUnit@cpuc.ca.gov Copies should also be mailed to the attention of the Director, Energy Division, Room 4004 (same address above). In addition, protests and all other correspondence regarding this advice letter should also be sent by letter and transmitted via facsimile or electronically to the attention of: Russell G. Worden Managing Director, State Regulatory Operations Southern California Edison Company 8631 Rush Street Rosemead, California Facsimile: (626) AdviceTariffManager@sce.com Michael R. Hoover Director, State Regulatory Affairs c/o Karyn Gansecki Southern California Edison Company 601 Van Ness Avenue, Suite 2030 San Francisco, California Facsimile: (415) Karyn.Gansecki@sce.com There are no restrictions on who may file a protest, but the protest shall set forth specifically the grounds upon which it is based and shall be submitted expeditiously.

7 ADVICE 200-G/3202-E (U 338-E) April 6, 2015 In accordance with General Rule 4 of GO 96-B, SCE is serving copies of this advice filing to the interested parties shown on the attached GO 96-B service list. Address change requests to the GO 96-B service list should be directed by electronic mail to AdviceTariffManager@sce.com or at (626) For changes to all other service lists, please contact the Commission s Process Office at (415) or by electronic mail at Process_Office@cpuc.ca.gov. Further, in accordance with Public Utilities Code Section 491, notice to the public is hereby given by filing and keeping the advice filing at SCE s corporate headquarters. To view other SCE advice letters filed with the Commission, log on to SCE s web site at For questions, please contact Warren Doty at (626) or by electronic mail at Warren.Doty@sce.com. RGW:wd:jm Enclosures Southern California Edison Company /s/ Russell G. Worden Russell G. Worden

8 CALIFORNIA PUBLIC UTILITIES COMMISSION ADVICE LETTER FILING SUMMARY ENERGY UTILITY MUST BE COMPLETED BY UTILITY (Attach additional pages as needed) Company name/cpuc Utility No.: Southern California Edison Company (U 338-E) Utility type: Contact Person: Darrah Morgan ELC GAS Phone #: (626) PLC HEAT WATER Disposition Notice to: EXPLANATION OF UTILITY TYPE ELC = Electric GAS = Gas PLC = Pipeline HEAT = Heat WATER = Water (Date Filed/ Received Stamp by CPUC) Advice Letter (AL) #: 200-G/3202-E Tier Designation: 2 Subject of AL: Request to Modify Gas and Electric Rule 1, Definitions, and Rule 9, Rendering and Payment of Bills, to Increase Customer Participation in Electronic Billing Keywords (choose from CPUC listing): AL filing type: Monthly Quarterly Annual One-Time Other If AL filed in compliance with a Commission order, indicate relevant Decision/Resolution #: Does AL replace a withdrawn or rejected AL? If so, identify the prior AL: Summarize differences between the AL and the prior withdrawn or rejected AL 1 : Confidential treatment requested? Yes No If yes, specification of confidential information: Confidential information will be made available to appropriate parties who execute a nondisclosure agreement. Name and contact information to request nondisclosure agreement/access to confidential information: Resolution Required? Yes No Requested effective date: 5/6/15 No. of tariff sheets: -9- Estimated system annual revenue effect: (%): Estimated system average rate effect (%): When rates are affected by AL, include attachment in AL showing average rate effects on customer classes (residential, small commercial, large C/I, agricultural, lighting). Tariff schedules affected: Service affected and changes proposed 1 : See Gas and Electric Attachment A Pending advice letters that revise the same tariff sheets: None 1 Discuss in AL if more space is needed.

9 Protests and all other correspondence regarding this AL are due no later than 20 days after the date of this filing, unless otherwise authorized by the Commission, and shall be sent to: CPUC, Energy Division Attention: Tariff Unit 505 Van Ness Ave., San Francisco, CA Russell G. Worden Managing Director, State Regulatory Operations Southern California Edison Company 8631 Rush Street Rosemead, California Facsimile: (626) Michael R. Hoover Director, State Regulatory Affairs c/o Karyn Gansecki Southern California Edison Company 601 Van Ness Avenue, Suite 2030 San Francisco, California Facsimile: (415)

10 Gas Tariff Sheets

11 Public Utilities Commission 200-G Attachment A Cal. P.U.C. Sheet No. Title of Sheet Cancelling Cal. P.U.C. Sheet No. Revised 1787-G Rule 1 Revised 1333-G Revised 1788-G Rule 9 Revised 1413-G Revised 1789-G Table of Contents Revised 1775-G Revised 1790-G Table of Contents Revised 1776-G 1

12 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No G Rule 1 Sheet 1 DEFINITIONS For the purposes of these tariff schedules, the terms and expressions listed below shall have the meanings set forth opposite them. Applicant: A person or agency requesting SCE to supply gas service. Average Month: 30.4 days. Billing Period: The time interval between two consecutive meter readings that are taken for billing purposes. Burner Capacity: The capacity of a burner as evidenced by the nameplate rating approved by the testing laboratories of the American Gas Association. Company: Southern California Edison Company (See Utility). Connected Load: The sum of the rated burner capacities of all of a customer's equipment that can be turned on at the same time. Customer: The person in whose name service is rendered as evidenced by the signature on the application, contract, or agreement for that service, or, in the absence of a signed instrument, by the receipt and payment of bills regularly issued in his name regardless of the identity of the actual user of the service. Customer's Mailing Address(es): The physical and electronic mailing address specified in a customer's application or contract, or any other address subsequently given to SCE by the customer, to which any bill, notice or other communication is to be mailed. (T) (T) Date of Presentation: The date upon which a bill or notice is mailed, or delivered by SCE, to the customer. Domestic Service: Service for residential use at a dwelling premises. Fixed Charge: That portion of the cost of service representing fixed costs which remains constant regardless of the amount of gas consumed and can be set up separately for billing purposes. Gas Main Extension: The complete installation (excluding service connections) required to convey gas from SCE s nearest existing distribution main to a point opposite the location where an applicant desires service. General Service: Service to any gas installation except for installations eligible for Schedule G-1, Domestic Service. Recreational vehicle parks and campgrounds are served under a general service rate schedule. Mailed: Any notice or other communication will be considered mailed when sent by electronic means or when it is enclosed in a sealed envelope, properly addressed, and deposited in any United States Post Office box, postage prepaid. (N) (N) Meter: The instrument used in measuring the gas delivered to the customer, including its related facilities, if necessary, such as regulators and valves. (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 200-G R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, C10 Resolution

13 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No G Rule 9 Sheet 1 RENDERING AND PAYMENT OF BILLS A. Rendering of Bills 1. Billing Period Bills for gas service will be rendered monthly or as otherwise provided in rate schedules and will be based on meter registration. Level Pay Plan Bills are based on meter registrations but are determined as described in Section D of the tariff. 2. Metered Service Meters will be read monthly for the preparation of regular bills and as required for the preparation of opening bills, closing bills, and special bills. Each meter on a customer s premises will be considered separately and the readings of two or more meters will not be combined except: a. Where combination of meter readings is specifically provided for in a rate schedule. b. Where SCE s operating convenience or necessity may require the use of more than on meter. It may not be possible always to read meters on the same day of each month, and should a monthly billing period contain less than 27 days or more than 33 days a pro rata correction in the bill will be made. 3. Pro Rate Correction Opening bills, closing bills, and bills rendered for periods of less than 27 days or more than 33 days will be computed in accordance with the applicable schedule, but the size of the commodity blocks, or fixed charge blocks, and the amount of the fixed charge, or minimum charge specified therein, will be prorated on the basis of the ratio of the number of days in the period to the number of days in an average month. Should the total period of service be less than one month, no proration will be made and no bill shall be less than the specified monthly fixed charge, or minimum charge. 4. Electronic Billing A bill presentment method that allows customers to receive and view Bills and Summary Bills electronically and to no longer receive paper bills. All charges that would have appeared on the paper bill, along with all legal and mandated notices, are provided with the electronic bill. However, all discontinuance of service notices are delivered separately in accordance with the provisions of Rule 8 and Rule 11. Customers who make an electronic payment may be automatically enrolled in Electronic Billing after the next regular billing cycle following SCE s receipt of the electronic payment. Customers may choose to end participation in Electronic Billing at any time by contacting SCE, and such requests will be effective the next regular billing cycle after the customer s request is processed by SCE. (N) (N) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 200-G R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, C7 Resolution

14 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No G TABLE OF CONTENTS Sheet 1 Cal. P.U.C. Sheet No. TITLE PAGE G TABLE OF CONTENTS - RATE SCHEDULES G TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS G TABLE OF CONTENTS - RULES G TABLE OF CONTENTS - SAMPLE FORMS G (P)(T) (P)(T) PRELIMINARY STATEMENT: A. Territory Served by the Utility G B. Types and Classes of Service G C. Procedure to Obtain Service G D. Interest G E. Symbols G F. Baseline Service G G. Santa Catalina Island Gas Cost Adjustment Clause (GCAC) G H. Income Tax Component of Contributions Provision G SERVICE AREA MAP... 3-G RATE SCHEDULES Schedule Cal. P.U.C. No. Title of Sheet No. DE Domestic Service to Utility Employees G G-1 Domestic Service G G-1-CARE Domestic Service G G-2 General Service G GM Domestic Service, Multifamily Accommodation G G-SE Service Establishment Charge G RF-G Surcharge to Fund Public Utilities Commission Reimbursement Fee G LIST OF CONTRACTS AND DEVIATIONS Cal. P.U.C. Sheet No. List of Contracts and Deviations G (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 200-G R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H10 Resolution

15 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No G TABLE OF CONTENTS Sheet 2 Rules Cal. P.U.C. Rule Title Sheet No. 1 Definitions G 2 Description of Service G 3 Application for Service G 4 Contracts G 5 Special Information Required on Forms G 6 Establishment and Re-establishment of Credit G 7 Deposits G 8 Notices G 9 Rendering and Payment of Bills G 10 Disputed Bills G 11 Discontinuance and Restoration of Service G G 12 Rates and Optional Rates G 13 Temporary Service G 14 Shortage of Supply and Interruption of Delivery G 15 Gas Main Extensions G 16 Service Connections, Meters and Customer's Facilities G 17 Adjustment of Bills and Meter Tests G 18 Supply to Separate Premises and Resale G (T) (T) Form Sample Forms Cal. P.U.C. Sheet No. CSD-378 Application and Contract for Gas and/or Water Service G CSD-470G 15 Day Notice of Service Termination G G Gas Statement G G.S Gas Statement-Simplified G Income Tax Component of Contribution Agreement G Catalina Gas LPP Settlement Sample G Catalina Gas LPP Month #11 Sample G G Tenant Rights G G Authorization to Add Loan Charges to SCE Bill (Non-Residential) G (P) (P) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 200-G R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H12 Resolution

16 Electric Tariff Sheets

17 Public Utilities Commission 3202-E Attachment A Cal. P.U.C. Sheet No. Title of Sheet Cancelling Cal. P.U.C. Sheet No. Revised E Rule 1 Revised E Revised E Rule 1 Revised E Revised E Rule 9 Revised E Revised E Table of Contents Revised E Revised E Table of Contents Revised E 1

18 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E Rule 1 Sheet 4 DEFINITIONS Customer: d) Departing Load Customer: A customer who is served by Departing Load. e) Direct Access Customer: An End-Use Customer located within SCE s service territory who purchases Direct Access services through an Energy Service Provider. f) End-Use Customer: A customer that takes final delivery of electric power and does not resell the power. g) Energy Service Provider (ESP): An ESP utilizing Consolidated ESP Billing. h) Residential Customer: A domestic class of customer whose dwelling is a single-family unit, multi-family unit, mobilehome or similar living establishment (See Residential Hotel or Residential Unit). Customer s Mailing Address(es): The physical and electronic mailing address specified in a customer s application or contract, or any other address subsequently given to SCE by the customer, to which any bill, notice or other communication is to be mailed. (T) (T) Customer Service System (CSS): CSS has its focus at the customer level, not at the meter or premises level. There are five entities or levels to the design of CSS. These are: 1. Site: The premises where SCE has installed electrical equipment such as meters or transformers, etc. 2. Installed Service: Actual equipment SCE has placed at a Site. 3. Service Account: Level where service is metered or usage is determined and Tariffs apply. 4. Customer Account: The level of accounts receivable and credit activity. Also the level at which a billing statement is issued. 5. Customer: An entity or person upon which SCE keeps information or with whom SCE is doing business with or without a billing relationship. A customer can also be an account holder and receive billing statements at the Customer Account level. (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 3202-E R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H17 Resolution

19 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E Rule 1 Sheet 7 DEFINITIONS Electronic Signature: An electronic sound, symbol, or process attached to or logically associated with an electronic record and executed or adopted by a person with the intent to sign the electronic record. Electronic Transfer: Paperless exchange of data and/or funds, usually involving computer and telecommunication technology. Energy Service Provider (ESP): An entity that provides electric power and ancillary services (including, but not limited to, aggregators, brokers, and marketers, but excluding utilities) to an End-Use Customer. An End-Use Customer can act as its own ESP as long as it complies with all requirements of being an ESP. Also referred to as Electric Service Provider. General Service: Service to any lighting or power installation except those eligible for service on single-family and multifamily domestic, street lighting, outdoor area lighting, traffic control, resale, or standby schedules. No customer for whom a single-family or multifamily schedule is applicable may transfer to or newly take service under a general service schedule. Domestic service which is on a separate meter from a Single-Family or Multifamily Accommodation shall be served under a general service schedule. Heating Service: Service to any apparatus employing the resistance of conductors to transform electric energy into heat. Hourly Metering: See Meter, specifically Interval Data Recorder (IDR) Meter. Housing Project: A building or group of buildings located on a single premises and containing residential dwelling units for which master metering of electric service at one location has been installed in accordance with tariffs in effect at the time of installation. Independent Verification Agent (IVA): An agent who verifies a change in Direct Access service in accordance with Public Utilities Code Sections 366(d) and 366(e). Industrial Developments: Consist of two or more enterprises engaged in a process which creates a product or changes materials into another form or product. Intermittent Service: Service which, in the opinion of SCE, is subject to discontinuance for a time or at intervals. Lighting Service: Service to any apparatus transforming electric energy into light for all visual purposes except those specified under "Power Service." Mailed: Any notice or other communication will be considered "mailed" when sent by electronic means or when it is enclosed in a sealed envelope, properly addressed, and deposited in any United States Post Office box, postage prepaid. (T) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 3202-E R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H14 Resolution

20 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E Rule 9 Sheet 1 RENDERING AND PAYMENT OF BILLS A. Rendering of Bills. 1. Metered Service. Bills and Summary Bills for metered service will be based on meter registrations. Meters will be read as required for the preparation of regular bills, opening bills, and closing bills. It may not be possible always to read meters on the same day of the month or at intervals of equal numbers of days. Level Pay Plan Bills are based on meter registrations but are determined as described in Section E of the tariff. 2. Service Period. Bills and Summary Bills for electric service will normally be rendered on a monthly basis; except that SCE may render bills more or less frequently at the option of SCE. 3. Daily Rate Schedules. Bills and Summary Bills for accounts on rate schedules with daily charges will be billed on a daily basis and will be computed on the number of days in the service period. No pro rata computation is required. 4. Monthly Rate Schedules. Bills and Summary Bills for accounts on rate schedules with monthly charges will normally be billed for a monthly billing period. a. Monthly Billing Period. A monthly billing period will contain 27 to 33 days. Bills and Summary Bills for accounts which are normally billed for a monthly billing period, including accounts based on measured monthly demand, will be calculated on a pro rata computation for other than a monthly billing period except as specified in Rule 22, Section E.13. b. Pro Rata Computation. Where a pro rata computation is made, the billing will be computed in accordance with the applicable rate schedule, but the size of the energy blocks, and the amount of the monthly charges and credits specified therein, will be prorated on the basis of the ratio of the number of days in the billing period to the number of days in a monthly billing period. For this purpose, an average monthly billing period of 30 days, may be used unless otherwise provided in the tariff schedules. 5. Accumulative Amount Due. SCE reserves the right to accumulate bills until the total amount due exceeds $ Electronic Billing. A bill presentment method that allows customers to receive and view Bills and Summary Bills electronically and to no longer receive paper bills. All charges that would have appeared on the paper bill, along with all legal and mandated notices, are provided with the electronic bill. However, all discontinue of service notices are delivered separately in accordance with the provisions of Rule 8 and Rule 11. Customers who make an electronic payment may be automatically enrolled in Electronic Billing after the next regular billing cycle following SCE s receipt of the electronic payment. Customers may choose to end participation in Electronic Billing at any time by contacting SCE, and such requests will be effective the next regular billing cycle after the customer s request is processed by SCE. (C) (C) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 3202-E R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, C10 Resolution

21 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E TABLE OF CONTENTS Sheet 1 Cal. P.U.C. Sheet No. TITLE PAGE E TABLE OF CONTENTS - RATE SCHEDULES E E TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS E TABLE OF CONTENTS - RULES E TABLE OF CONTENTS - INDEX OF COMMUNITIES, MAPS, BOUNDARY DESCRIPTIONS... (T) (T) E TABLE OF CONTENTS - SAMPLE FORMS E E PRELIMINARY STATEMENT: A. Territory Served E B. Description of Service E C. Procedure to Obtain Service E D. Establishment of Credit and Deposits E E. General E F. Symbols E G. Gross Revenue Sharing Mechanism E E H. Baseline Service E I. Not In Use... -E J. Not In Use... -E K. Nuclear Decommissioning Adjustment Mechanism E L. Purchase Agreement Administrative Costs Balancing Account E M. Income Tax Component of Contributions E N. Memorandum Accounts E E E E E E E E O. California Alternate Rates for Energy (CARE) Adjustment Clause E E P. Optional Pricing Adjustment Clause (OPAC) E (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 3202-E R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H8 Resolution

22 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E TABLE OF CONTENTS Sheet 10 Rule No. RULES... Cal. P.U.C. Title of Sheet... Sheet No. 1 Definitions E E 2 Description of Service E E 3 Application for Service E 4 Contracts E 5 Special Information Required on Forms E 6 Establishment and Re-establishment of Credit E 7 Deposits E 8 Notices E 9 Rendering and Payment of Bills E 10 Disputed Bills E 11 Discontinuance and Restoration of Service E E 12 Rates and Optional Rates E 13 Temporary Service E 14 Shortage of Supply and Interruption of Delivery E 15 Distribution Line Extensions E E 16 Service Extensions E E 17 Adjustment of Bills and Meter Tests E 18 Supply to Separate Premises and Use by Others E 20 Replacement of Overhead With Underground Electric Facilities E 21 Generating Facility Interconnections E E E E E E E E E E E E E 22 Direct Access E E E E E E 22.1 Switching Exemption Guidelines E E 22.2 Direct Access Service for Qualified Nonprofit Charitable Organizations E 23 Community Choice Aggregation E E E E 23.2 Community Choice Aggregation Open Season E 24 Direct Participation Demand Response E E E 25 Protecting the Privacy and Security of Customer Usage Information E E 26 Release of Customer Data or Energy Usage Related Data to Third Parties E E 27 Mobilehome Park Conversion Program E (T) (T) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 3202-E R.O. Nichols Date Filed Apr 6, 2015 Decision Senior Vice President Effective May 6, H12 Resolution