SITE-SPECIFIC QUALITY CONTROL PLAN

Transcription

1 Hensel Phelps SITE-SPECIFIC QUALITY CONTROL PLAN Any reference to Contractor in this Quality Control Plan or attached documents refers to Hensel Phelps OIA South Airport Terminal C Phase 1 Proprietary Property of Hensel Phelps All rights reserved. SITE-SPECIFIC QUALITY CONTROL PLAN (QC PLAN) Project Number: Modified: Page 1 of 23 Form QC401

2 Table of Contents 1.0 PURPOSE 2.0 POLICY 3.0 ORGANIZATION 3.1 Organization Chart 3.2 Quality Control 3.3 Duties, Responsibility and Authority 4.0 QUALITY CONTROL PROCESS 4.1 Buyout / Purchasing Meeting 4.2 Pre-Mobilization Meeting 4.3 Preparatory Meeting 4.4 Initial Inspection 4.5 Periodic Follow-Up Inspections 4.6 Specialty Inspections 4.7 Final Feature Inspections 4.8 Supplemental Procedures 5.0 TESTING 5.1 Standards and Methods 5.2 Master Test Register 5.3 Independent Testing Agency 6.0 COMMISSIONING / START UP 6.1 Overview 6.2 Process 7.0 DOCUMENTATION 7.1 QC Daily Report and/or Project Log 7.2 QC Action Item Log 7.3 Point File System 7.4 Standard Forms 8.0 QUALITY RECOGNTITION PROGRAM 9.0 WATER INFILTRATION AND MOLD PREVENTION PLAN 10.0 APPENDIX Modified: Page 2 of 23 Form QC401

3 te: Any reference to Contractor in this Quality Control Plan or attached documents refers to Hensel Phelps. 1.0 PURPOSE This document establishes the Quality Control Plan (QC Plan) of Hensel Phelps for OIA South Airport Terminal C Phase I. The purpose of this plan is to exceed the client s quality expectations by safely and efficiently installing work on time. Hensel Phelps quality control program is centered on the use of the 6 Step Quality Control/Safety Process that begins with the purchasing phase of the project and continues through construction and project close-out. The 6 Step Quality Control/Safety Process can be administered for each Definable Feature of Work (DFOW), which may include a Definable System of Work (DSOW), as needed to mitigate risks. We can eliminate re-work, maintain a project flow, efficiently coordinate and sequence trades in a safe manner while creating an atmosphere of cooperation on the jobsite. Adherence to this plan will ensure compliance with all contract documents and applicable standards related to materials, equipment, craftsmanship, fit, finish and functional performance. 2.0 POLICY Hensel Phelps, through utilization of a quality control system, strives to obtain a uniform, high quality level of workmanship throughout all phases of procurement, fabrication, construction, start-up and testing. To achieve this standard, the following principles were established to meet the users specific requirements: Meet or exceed specified standards by maintaining supervised controls and written instructions governing quality control procedures and practices. Establish clearly defined responsibility and authority for compliance. Conform to all contractual requirements, specifications, standards, and the performanceproven Hensel Phelps Quality Control Plan. Maintain a documentation system, which will provide objective evidence of compliance to the contract documents. Initiate proactive procedures that will anticipate and pre-empt deficiencies or practices that might lead to unsatisfactory quality. tify project management personnel of quality discrepancies for corrective action. Ensure corrective action is implemented properly and in a timely manner. Implement a quality awards program to provide incentives for craftspeople that consistently perform exceptional quality work. Modified: Page 3 of 23 Form QC401

4 3.0 ORGANIZATION 3.1 Organizational Chart 3.2 Quality Control Team Administration The Quality Control Team (QC Team), under the guidance of the Hensel Phelps Operations Manager, shall implement the procedures and instructions contained in this plan. Actual practices are not limited to this plan. Where a discrepancy exists between this plan and contract requirements, the more stringent requirements shall prevail. The QC Team shall coordinate with all jobsite personnel to ensure compliance with the quality control requirements of the project. The responsibilities of the QC Team are as follow: Coordinate the quality control efforts of Hensel Phelps self-performed work, subcontractors and suppliers to correspond with the overall Quality Control Plan. Develop and maintain the Quality Process Log (QPL). Develop and maintain the Master Testing Register (MTR). Assist during the Quality Meeting Process. Perform and document Initial, Follow-Up, Specialty, and Final Inspections. Manage material inspections and certification records. Modified: Page 4 of 23 Form QC401

5 Check craftsperson s qualifications and certifications Coordinate outside testing agencies. Administer the Quality Recognition Program Administer the Final Punch List procedures. Maintain Daily Quality Control Reports (Daily QC Reports) and/or Project Logs. Ensure that the project team keeps all documentation associated with the QC Plan in the standard electronic point file system for quick accessibility. 3.3 Duties, Responsibility and Authority TBD (Insert QC Letter) 4.0 QUALITY CONTROL PROCESS The Hensel Phelps Quality Control Process consists of six fundamental steps: 1. Purchasing Meeting 2. Pre-Mobilization Meeting 3. Preparatory Meeting 4. Initial Inspections 5. Follow-Up Inspections 6. Final Feature Inspection Used in conjunction with one another, these steps will ensure quality control coverage for each definable feature of work throughout the Quality Control Process. The process will be monitored using the Quality Process Log (QPL). The QPL lists all definable features of work and tracks the status throughout the Quality Control Process. The QPL should be established in the start-up phase of the project and should be updated at each stage. Definable Feature of Work (DFOW): is a task that is separate and distinct from other tasks. It has separate control requirements. As a minimum, each section of the specifications shall be considered as a definable feature. However, there may be more than one definable feature under a section of the specifications. The 6 Step Quality Control/Safety Process can be administered for each Definable Feature of Work (DFOW), which may include a Definable System of Work (DSOW), as needed to mitigate risks. The Quality Process Log (QPL): is the key tracking tool for monitoring the current status of each DFOW in the Quality Control process. For each DFOW, the QPL tracks which steps of the quality process have occurred and identifies who has the lead responsibility for the next step. The QPL is designed to assist on-site personnel and senior management in assessing the Quality Control process throughout all phases of the project. The tracking includes the Risk Assessment Database (RAD) review, Purchasing, Pre-Mobilization and Preparatory Meetings, as well as Follow-Up, Special and Final Inspection dates. In addition, the QPL identifies the subcontractor and Hensel Phelps individuals responsible for tracking activities. All sites are required to initiate a QPL at the beginning of the project and maintain the log until construction completion. The Continuous Improvement Process (CIP): is designed to improve service, value, innovation, efficiency and safety in the Hensel Phelps construction process. The database identifies accepted CIP ideas and should be referenced during the various phases of the Quality Control Process. CIP is located in Lotus tes databases. Modified: Page 5 of 23 Form QC401

6 The Risk Assessment Database (RAD): is a resource of lessons learned. It has evolved from previous projects. RAD is located within the Quality Control Manual. This database is organized by specification sections. Also see Water Infiltration and Mold Prevention in the LMS and RAD. Prolog: Prolog will be utilized throughout the QC process by both the contractor and the subcontractors. The subcontractor will be required to supply/utilized properly specified Apple ipads and utilize the Prolog Converge Application to assist in the QC and Project Management Process. 4.1 Buyout/Purchasing Meeting The Purchasing Meeting is the first of six steps in the Hensel Phelps Quality Control Process. All information shall be entered into Prolog under Office Module, Meetings, Quality Control - Purchasing Meeting. FOG/QC Manual forms should only be used if not available in Prolog. Prior to awarding a subcontract, a Purchasing Meeting is held between the contractor and the subcontractor to ensure that a complete scope of work is procured. It is very important that a mutual understanding of the Quality Control Process is achieved and documented. During this meeting, Hensel Phelps evaluates the subcontractor s abilities to fulfill the scope. Meeting Agenda 1. Review project, specifications and drawings. 2. Obtain commitments on submittal dates. 3. Obtain commitments to comply with site specific Accident Prevention and Site Specific 4. Quality Control Plans. 5. Identify Mockups (not the initial inspection) and mockup requirements. 6. Review RAD and CIP database. 7. Introduction to the Site-Specific Quality Control Plan. 8. Review quality process and define Hensel Phelps quality expectations. (Estimate expectations / standards). 9. Identify Safety Plan and safety performance expectations. 10. Understand chain of command for each subcontractor. 11. Clarify if work is subcontracted out. 12. Determine testing responsibilities. 13. Produce schedule for subcontract work, including crew size, production rate, and coordination with other trades. 14. Obtain references of similar work from subcontractor. 15. Schedule Pre-Mobilization Meeting and define Pre-Mobilization expectations. 16. Review Water Infiltration and Mold Prevention. Meeting Attendees Hensel Phelps Estimator (Takes the lead) Project Manager and/or Superintendent (Preferably both) Modified: Page 6 of 23 Form QC401

7 Superintendent (Preferred) Project Engineer (Preferred) Subcontractor Estimator (Required) Contract signer (Required) Project Manager (Required) 4.2 Pre-Mobilization Meeting (Recommend within two weeks of subcontract issuance) The Pre-Mobilization Meeting is the second step of the Quality Control Process and the first meeting between the contractor and the subcontractors key personnel who will be actually managing the work. All information shall be entered into Prolog under Office Module, Meetings, Quality Control Pre-Mobilization Meeting. FOG/QC Manual forms should only be used if not available in Prolog. The purpose of the Pre-Mobilization Meeting is to provide an introductory meeting between the Hensel Phelps Project Team and the Subcontractor s Project Management Team. The two primary objectives. The first objective is to review the Hensel Phelps 6 Step Quality/Safety Process and our expectations with the Subcontractor s Project Management Team. The second objective is to agree on firm dates for receipt of all submittals, contract execution, bonds, safety plans, etc. that must be satisfied prior to the Preparatory Meeting. This meeting is an orientation of the project and a means of establishing main points of contact. It is important to reiterate construction standards, contractor expectations and contract requirements. At the conclusion of this meeting, it is important that the subcontractor understands all necessary actions that are required prior to attending the Preparatory Meeting. Meeting Agenda 1. Confirm subcontract, bonding and insurance status. 2. Clearly communicate importance of obtaining submittal approval as soon as possible. 3. Ensure complete understanding of Quality Control Process. 4. Define and validate safety standards. 5. Reiterate contract requirements and contractor expectations. 6. Clarify administrative processes. 7. Review site and project data/logistics. 8. Establish schedule for submittals, material delivering and preparatory meetings. 9. Explain upcoming Preparatory Meeting requirements. 10. Review Water Infiltration and Mold Prevention. 11. Review site specific Quality Control Plan. 12. Define expectations/preparation for Preparatory Meetings. 13. Define parameters-on/off site. 14. Obtain commitments to material inspections upon all deliveries. Meeting Attendees Hensel Phelps Modified: Page 7 of 23 Form QC401

8 Project Manager (Required) Superintendent (Required) Project Engineer (Leads meeting) Area Superintendent (Whenever possible) Office Engineer (Whenever possible) Safety (Optional) Quality Control (Optional) Subcontractor Project Manager/Engineer (Required) Contract Signer (Required) Superintendent (Whenever possible) 4.3 Preparatory Meeting (should be held 1-2 weeks prior to the start of work) The Preparatory Meeting is the most important of the six steps and must be performed prior to starting each definable feature of work. All information shall be entered into Prolog under Office Module, Meetings, Quality Control - Preparatory Meeting. FOG/QC Manual forms should only be used if not available in Prolog. A Preparatory Meeting is held for each DFOW to ensure that the Foreman/Supervisor directly supervising the work fully understands the requirements to complete the work in compliance with the contract documents and Hensel Phelps safety, quality and schedule expectations. Each Preparatory Meeting is held to ensure that the Subcontractor s Superintendent and Foreman understand the contract documents, RFI, safety, schedule, and quality expectations. Utilize the Preparatory Meeting for planning the upcoming activity as much as possible and allow our other tools to help communicate expectations. More detailed discussion regarding expectations and Site-Specific requirements should take place at the Foreman s Indoctrination. In preparation for this meeting, the QC Team should complete the following tasks: A detailed review of plans and specifications with emphasis on substrates, interfaces, sequencing, coordination, and finish requirements. Added focus should be placed on any activity involving the presence of water or water infiltration. A detailed review of applicable building codes and standards to ensure compliance. A detailed review of shop drawings and manufacturer literature to ensure adherence to these requirements. A clear understanding of the required test and inspections for the DFOW from the Master Test Register in Prolog. A clear understanding of the proper notification for all test and inspections. A clear understanding of the future needs regarding the Commissioning Process, if applicable. Development of a Site-Specific Inspection Checklist that can be utilized by all parties throughout the execution of the work as determined by the project team. An analysis of the schedule to determine how this work affects the overall project schedule. A review of the AHA limited to key safety elements. Modified: Page 8 of 23 Form QC401

9 A clear understanding of means and methods to achieve the quality desired. Meeting Agenda 1. Safety & AHA Review 2. Quality Expectations a. Review/Understand Specifications b. Submittal Review (Any substitutions, variances) c. Change Orders and RFIs d. Testing Criteria & Frequency e. Document Control Current Documents: Define importance of documentation f. Sequence of Operation/Coordination with Other Trades g. Initial Inspection 3. Initial Inspection Defined and Scheduled 4. Schedule (To include subcontractors meetings) 5. Special Conditions/Job Walk 6. Review Water Infiltration and Mold Prevention Meeting Attendees Hensel Phelps Superintendent (Required) Area Superintendent (Required) QC Personnel (Required) Project Engineer (Whenever possible) Office Engineer (Required) Safety Engineer (Required) Testing Lab (Whenever possible) Subcontractor Project Manager (Whenever possible) Superintendent (Required) Foreman (Required) Manufacturers Representative(s) (If needed) 2nd Tier Subcontractors and Foremen (Whenever possible) QC Representative (As designated) Safety (Required) Owner and A/E Representative(s) Modified: Page 9 of 23 Form QC401

10 4.4 Initial Inspection A representative sample should be completed for each definable feature of work. All information shall be entered into Prolog under Field Module, Inspections, Initial Inspection Module. FOG/QC Manual forms should only be used if not available in Prolog. Initial Inspections are performed on a representative sample of in-place work to confirm that the materials, methods, safety, productivity, and products installation meet the quality and safety standards set forth in the contract requirements and agreed to in the Preparatory Meeting. The final product of the Initial Inspection, once approved, will be the standard of workmanship utilized for all future work. NOTE: This is not a substitute for the mock-up approval process that may be required in the contract documents unless specifically approved by the Owner in writing. The Initial Inspection may include the following: 1. Verification of materials for compliance with approved submittals. 2. Verify the substrates are acceptable. 3. Particular attention should be focused on any work that has water or waterproofing associated with it (e.g., showers, plumbing, windows, skin, roof, fire sprinkler). 4. Verify that the installation conforms to the plans and specifications. Pay attention to all interfaces with other materials and Subcontractors work. 5. Verify all interfaces are addressed that could result in a water infiltration issue. 6. Verify that all commissioning needs are being documented as required throughout the installation process. 7. Verify all applicable testing is scheduled. 8. Review the findings with the Subcontractor s installation crew, providing feedback to the crew on any corrective procedures that may be required. 9. Review and update the AHA if it does not reflect the work. The completed mock-up must be approved in writing by the QC Representative, the Architect and/or the Owner s QC Representative prior to continuing with the installation of the work. Mock-up approvals should be documented in the QC Daily Report and/or Project Log and the Quality Process Log by utilizing the Inspection Report. This phase may be repeated for each new crew to work on-site or whenever acceptable quality standards are not being met. Inspection Attendees Hensel Phelps Superintendent (Required) Area Superintendent (Required) QC Personnel (Required) Project Engineer (Whenever possible) Office Engineer (Required) Safety Engineer (Required) Field Engineer (Required) Modified: Page 10 of 23 Form QC401

11 Subcontractor Superintendent (Required) Foreman/Supervisor (Required) Crew Leads (Required) Manufacturers Representative(s) (If needed) 2nd Tier Subcontractors and Foremen (Whenever possible) QC Representative (Required) Safety (Required) 4.5 Periodic Follow-Up Inspections The inspection of work-in-progress must be performed on a continual basis. All information shall be entered into Prolog under Field Module, Inspections, Follow-up Inspection Module. FOG/QC Manual forms should only be used if not available in Prolog. Follow-up Inspections re-confirm that materials and methods demonstrated during the Initial Inspection continue to be installed to the agreed-upon quality standard and that safety conditions analyzed in the current AHA remain the same. Follow-up Inspections are required for all DFOW and should be completed at intervals determined by the project team to minimize risk. Follow-Up Inspections: may be performed on a daily, routine or predetermined basis as required to ensure contract compliance. The following procedures shall be performed: Verification that materials comply with approved submittals or shop drawings. Verification that the DFOW is consistent with the work approved in the Initial Inspection. Confirmation that installation conforms to the contract requirements. Continued focus on interfaces that may result in water infiltration. Continued follow-up on items associated with the commissioning of the product. A detailed review of the Quality Control Inspection Checklist for the DFOW developed earlier and utilized at the Initial Inspection. Review of the AHA for any changes in conditions or leadership and updated with the crew. A detailed review of schedule performance to ensure the schedule remains intact. A careful review of the updated document information needs to be performed to ensure no open issues remain un-resolved. Documentation of non-conforming issues in the Follow-up Inspection Report. Include a map and photographs to document the quality issues or concerns. If a significant issue is found, notify the Foreman and Superintendent prior to stopping the work. A deficiency shall be written if the issue cannot be completed. The work must be corrected prior to continuing to install more work. A corrective action plan shall be developed by the Subcontractor after receiving the deficiency (if the deficiency warrants a plan). Modified: Page 11 of 23 Form QC401

12 Complete the Follow-Up Inspection Report detailing what was inspected and clearly identify all outstanding issues. The use of visual aids such as photographs are encouraged. If field action items or deficiencies are noted during the inspection, identify and document the plan for correction. All items should be verified and documented closed. Obtain all required signatures when work complies with the contract requirements. Photograph completed work and include the pictures in the Initial Inspection Report. This type of inspection also applies to work that must be completed prior to being concealed or closed off from view. Inspection Attendees Hensel Phelps Superintendent (Whenever possible) Area Superintendent (Required) QC Personnel (Required) Project Engineer (Whenever possible) Office Engineer (Whenever possible) Safety Engineer (Whenever possible) Field Engineer (Required) Subcontractor Superintendent (Whenever possible) Foreman/Supervisor (Required) Crew Leads (Required) Manufacturers Representative(s) (If needed) 2nd Tier Subcontractors and Foremen (Whenever possible) QC Representative (Required) Safety (Whenever possible) 4.6 Specialty Inspections Prolog Mobile Inspections: It is important that a Prolog Mobile sync is performed on a daily basis to ensure all of the records maintained within the Prolog database are up-to-date. A sync should be done at the beginning and end of each day, and may also be required before the start of daily activities. During the subsequent Prolog Mobile sync processes, it is not necessary to download the file library, as this adds extra data and time. Only check the download data and upload radio buttons before performing a sync. Upon completion of any inspection, upload or sync the checklist and field photographs to the Inspection Module Source Inspections: A Source Inspection is an offsite inspection to verify that a fabrication or manufacturing facility has a quality process that is effective, reliable and complies with project specifications. Project Modified: Page 12 of 23 Form QC401

13 specifications will identify requirements for Source Inspections; however, the majority of Source Inspections are performed to limit risk in schedule delays from delinquent or substandard materials prior to shipment. Coordinate the Source Inspection when the facility is manufacturing products for your project Performance and Aesthetic Mock-Ups: The project documents, specifications and project risks should be thoroughly reviewed for any mock-up requirements. A mock-up matrix should be compiled and organized by specification section or Subcontractor to track and utilize during the 6 Step Quality Control/Safety Process. Quality Control personnel, Superintendent and Project Engineer(s) should manage this process assigning responsibility to others as needed Close-In Inspections: An inspection and corresponding checklist must be completed prior to the release of an area for closure. The purpose is to confirm and document that all areas about to be concealed have been installed in accordance with the contract requirements and applicable building codes. These inspections must be completed and passed before a ceiling, wall or floor is concealed Concrete Pour Check Inspections: An Inspection and corresponding form must be completed prior to the release of an area for concrete placement. The purpose is to confirm and document that all areas about to be concealed have been installed in accordance with the contract requirements. This Inspection must be passed and signed by a Superintendent before concrete placement can begin. It is important to double check against all project documents, approved submittals and RFIs to ensure all items are per contract before proceeding with the concrete placement Underground Utility Inspections: Are performed prior to backfilling operations and are intended to ensure that all work being concealed is installed in an acceptable manner. The following apply: Review the work for conformance to the plans, specifications, quality, workmanship, and completeness. Verify that the line and grade of the utilities have been checked and are correct. Verify that the work has been tested as required. Verify that items are installed in conjunction with approved MEP / utility coordination drawings and that the as-built drawings have been accurately completed. This is the last opportunity to do so without destructive investigation. Verify applicable code authorities have performed the required inspections and sign-offs Manufacturer Warranty Inspections: It is important to review all contract drawings, specifications and approved submittals. Some components such as generators, automatic transfer switches or waterproofing may require a manufacturer s representative to conduct a field walk before the work is concealed or accepted prior to issuance of required warranty Inspection and Testing tification Procedures: The procedure for all inspections and tests should be identified in the Site-Specific Quality Control Plan and documented consistently. Likewise, all inspection and test results should be documented in Prolog under the Subcontractor s respective DFOW. Modified: Page 13 of 23 Form QC401

14 The Subcontractor performing the work is responsible for submitting the Subcontractor Request for Inspection or Test (Form QC302). It should be made clear that the submission of an inspection or test notification represents that the work has been inspected or tested by the Subcontractor and it meets the specification and contract document requirements. In order to facilitate consistency on the project, no inspections or tests will be performed without written notification from the Subcontractor Pre-Punch List Inspections: Pre-Punch Inspections are prepared and worked-off prior to the Final Punch List Inspections. These inspections are intended to ensure that the work is complete, to identify known defects and minimize Final Punch List items. The Contractor s Superintendent will administer the Pre-Punch List Inspection with participation by the QC Representative. The following steps shall be followed: 4.7 Final Feature Inspections Review the work for conformity to plans, specifications, quality, workmanship, and completeness. Prepare an itemized list of work that is not properly completed, inferior workmanship, or non-compliance. Distribute this list to the applicable subcontractor(s) and QC representative(s). Identify a timetable for completion. Instruct subcontractors QC representatives to document completion of the work items listed. Once complete, the subcontractors QC representatives will walk the listed items with the Contractor s QC representative(s). The Contractor s QC representative(s) will sign off when listed work items have been satisfactorily completed. Final Feature Inspections: the last step in the Quality Control Process, provides Hensel Phelps the opportunity to verify the work performed by the Subcontractor meets the requirements of the contract prior to being covered up and/or the Subcontractor s demobilization. All information shall be entered in Prolog under Field Module, Inspections, Final Inspection Module. FOG/QC Manual forms should only be used if not available in Prolog. This step, however, may not be the Final Inspection or the Final Punchlist and this should be made clear at the time of the inspection. If the Subcontractor is a finish trade and is present at the end of the project, the Final Feature Inspection and the Final Inspection may be combined based on the project s schedule and the decision of the Project Superintendent. The following steps shall be followed: Communicate to the Subcontractor early and often that they are to punch out their own work. This inspection should be addressed early on DFOWs that involve multiple trades. The Final Feature Inspection on some DFOWs may be a Special Inspection such as Ceiling Close-up or Wall Close-up. Through Follow-up Inspections, verify work is being completed to the agreed-upon standards determined during the Initial Inspections. Do not allow loose ends to be left to the end of the project when Subcontractor manpower resources diminish. Establish realistic dates for the Final Feature Inspections and integrate the dates into the project schedules. Require that Subcontractor s utilize the Inspection Checklists and submit the completed lists to the Hensel Phelps Quality Control personnel or Superintendent (if your project does not have QC personnel). Modified: Page 14 of 23 Form QC401

15 If no issues are identified, the Final Feature Inspection is documented. If open issues do exist, establish completion timeframes with the Subcontractor to complete these issues. Once complete, a re-inspection must be performed. 4.8 Supplemental Procedures Materials Inspections are performed upon receipt of the first delivery of any given building product. The Office Engineer(s), Field Engineer(s) and/or QC Representative(s) will make a physical examination of the materials to ensure they have been properly stored and conform to the approved shop drawings and/or submitted product data. This will be documented in the QC Daily Report and/or Project Log by utilizing the Material Receiving Record. Additionally, the QC Representative(s) will periodically inspect additional material deliveries to ensure that materials continue to conform to the contract documents and are properly stored AHJ Code/Permit Inspections/Third Party Inspections: These inspections are generally related to Owner risk mitigation, building permits, building codes and any other Third Party Inspection requirement defined by the specifications or drawings. These may include inspections by: Building Departments: Municipal or County AHJ: State, Local, or Base Fire Marshal Health Departments: State and Local Life Safety Compliance Elevators: State and Local Hospital Governing Body: State and Federal Historical Preservation Storm Water Compliance: Local, State, and Federal Third Party Specialty: Waterproofing, Curtain wall Threshold and Structural Third Party Inspections Air Quality Monitoring Architect/Engineer Field Observations and Inspections: The Architect and Engineer of Record may from time to time conduct field walks of the project. After the conclusion of the walk, it is required for the Architect or Engineer of Record to create and distribute a Field Observation or Field Inspection report. It is important that Hensel Phelps request copies of such reports so that any open action items can be reviewed and a response generated. It is the Superintendent s responsibility to ensure these items are addressed timely Off-Site Inspections: Off-Site Inspections are surveys of facilities and/or fabrications of off-site fabricators and suppliers as deemed necessary and/or required by contract specifications to ensure that all requirements are met and maintained. An approved testing agency may be procured to perform specified tests and to assist with any off-site inspections of concrete batch plants, steel fabrication plants and any other manufacturing facility as required by the contract documents. The results of each inspection will be documented on the Off-Site Inspection Report. The fabricator will be notified of any deficiencies and Modified: Page 15 of 23 Form QC401

16 will be required to submit a report of corrective actions taken. All materials or equipment stored or inspected off site will be properly stored and permanently marked with the project name to ensure long-term control Calibration of Equipment / Instruments: All measuring and test equipment shall be calibrated and maintained to specified standards. Records of calibration certifications will be maintained by the QC Team and will be available for verification of accuracy and condition. Examples of equipment to be calibrated are surveying equipment, concrete testing equipment, nuclear density gauges, torque wrenches, load cells, pressure gauges, etc. Each instrument will be plainly and permanently numbered. Only those individuals directly responsible for the equipment/instruments or personnel under their supervision will operate the equipment/ instruments. Each piece of equipment/instrument will be checked for accuracy as recommended by manufacturer for frequency of calibration. Measuring and test equipment that is dropped, damaged, or believed to be inaccurate will be removed from service and recalibrated. Equipment will be certified by the testing agency prior to arriving at the job site. Copies of certification will be supplied in accordance with the specifications Submittal Procedure: The Submittal Review Process is an integral component of the Quality Control Plan and must be completed prior to the scheduling of the Preparatory Meetings. Completion of this process allows an in-depth examination and review of submittal comments during the Preparatory Meeting to ensure the Subcontractor agrees and is able to conform to any concerns and recommendations. The process is monitored by the Office engineer responsible for that portion of work with the oversight of the Project Engineer. The initial steps of the Submittal Review Process occur during the creation of the Transmittal & Delivery Schedule. This schedule identifies all submittal deliveries that are required per the project specification, as well as any additional submittals that will be required to aid in the field planning and coordination. Due dates for these submittals may then be scheduled during Pre-Mobilization Meeting with the Subcontractor. Project submittals requiring review and approval, as well as information on submittal, will be scheduled and managed using the Submittal Register developed by Hensel Phelps. The submittal schedule will be coordinated with the overall construction schedule as it relates to material lead times and submittal approval durations for all submittals, in order to assure proper review and approval prior to materials being implemented into construction. Hensel Phelps will review all submittals, prior to transmittal to the owner for review. Submittal for subcontractors, suppliers, fabricators, etc. will be reviewed by Hensel Phelps, under the direct supervision of the Quality Control Manager and Project Engineer prior to review by the Designer of Record for conformance to the overall Design. Status of each submittal during the review process will be managed and tracked using the Submittal Register as well as a Transmittal and Delivery Log developed by the Design-Build Contractor. Submittals from the subcontractors, suppliers, Modified: Page 16 of 23 Form QC401

17 fabricators, etc. will be certified by Hensel Phelps for general conformance to the Design, by means of a stamp placed on each submittal noting the status of each review and certified by the Quality Control Manager. Submittals to be transmitted to the owner will be delivered to the assigned owner point of contact. Should the owners Point of Contact be unavailable to receive the transmitted submittal, the submittal will be placed in the owner s mail box located in the project office trailer. See Submittal review process flow chart below. 5.0 TESTING 5.1 Standards and Methods All projects require some level of testing to ensure materials are being installed correctly and free of defects. The Master Test Register (MTR) within Prolog should be tailored to project specifications to provide specific information required to perform a test and document results. The successful coordination, completion and documentation of all testing ultimately lies with Hensel Phelps. Quality Control testing and inspection will be in accordance with the technical provisions of the contract documents or the Contractor s testing requirements, whichever is more stringent. The performance of all tests shall be recorded on the QC Daily Report and/or Project Log. The QC Representative shall keep documentation of all tests. Work that results in a failing test shall be immediately corrected, if possible, and re-tested. Retesting must be documented. A QC Action Item / Deficiency tice will be issued if immediate correction is not achievable. Modified: Page 17 of 23 Form QC401

18 5.2 Master Test Register The MTR in Prolog is a centralized listing of all tests required by the Specifications. The Register scope is comprehensive, identifying factory, subcontractor, and third-party testing. The MTR should be used in the Purchasing Meeting to ensure that all necessary testing is procured. Additionally, the MTR serves as a reference point when performing tests. The MTR can be developed in Prolog or imported into Prolog from Excel. Utilize the Master Test Register Import Template (Form QC301A) for this import. IMPORTANT: Refer to the Prolog Training and User guide for A.06 Importing Prolog Data prior to completing this import. 5.3 Independent Testing Agency Qualifications of the Testing Agency. The specified party shall employ the services of an independent testing agency to perform material testing activities as specified in the contract. The laboratory actually performing the work will be accredited or certified as required by the contract documents. These testing agencies will be mutually acceptable to the Owner, the Design Team and Hensel Phelps Duties of the Testing Agency. The independent testing agency engaged to perform sampling and testing of materials will cooperate with the Contractor and the Owner s Representative in the performance of its duties, and shall provide qualified personnel to perform required inspections and tests. The testing agency will notify the Contractor s QC Representative promptly of irregularities or deficiencies observed in the work during performance of its services. It is the responsibility of the testing agency to furnish a handwritten report prior to leaving the job site. This report is to be followed by a typed and certified report within one week. The testing agency s inspector will attend all relevant Quality Meeting Process sessions Coordination. The Contractor and the testing agency engaged to perform inspections, tests and similar services shall coordinate the sequence of all activities to accommodate required services with a minimum of delay. The Contractor and the testing agency shall coordinate activities to avoid the necessity of removing and replacing work to facilitate inspections and tests. The Contractor is responsible for scheduling inspections, tests, taking samples and similar activities. 6.0 COMMISSIONING / START UP Commissioning is the systematic process of validating that all building systems perform interactively according to the Contract Documents. This is achieved by assembling a Commissioning Team with assigned roles and responsibilities for determining the systems and equipment to be commissioned, developing a commissioning schedule, identifying and obtaining required documentation to perform commissioning, establishing acceptance procedures, validating systems through testing, identifying training requirements, and assembling all commissioning documentation for turnover to the owner. Hensel Phelps has seven Standard Phases to Commission a project. These are: Preconstruction Activities Master Equipment List Modified: Page 18 of 23 Form QC401

19 Commissioning Plan Test Procedure Development Construction / Commissioning Prerequisites Functional Performance Tests Close Out Documents 7.0 DOCUMENTATION The QC Team will maintain complete and accurate records of all inspections and tests. These records will provide factual evidence that the inspections and tests have been performed and that the installation conforms to the contract documents. The Contractor s records will cover both conforming and non-conforming features. 7.1 QC Daily Reports and/or Project Log The QC Daily Report and/or Project Log is (are) the primary vehicle(s) for documenting daily quality control efforts and issues. This report will diligently be completed and submitted on the following day. The report will include the following information: A description of major work activities occurring that day Preparatory Meetings, Initial Inspections, Follow-Up Inspections, Final Inspections, Material Inspections, Specialty Inspections and Off-Site Inspections will be noted on the report. The appropriate forms should be attached. Action items identified and corrected will be noted on the report. Copies of all inspection and test reports, including data and calculation sheets, for both passing and failing tests will be submitted with the Daily Inspection Report. Test reports (i.e., daily pressure tests) will be included as they become available. A description of outside testing agency work and inspections performed by code authorities that day. Copies of subcontractors QC Daily Reports that include a statement from the subcontractor certifying that all of the supplies and materials incorporated into the work are in full compliance with the terms of the contract. 7.2 QC Action Item Logs QC Action Item Logs are utilized to document discrepancies in quality, workmanship, materials, and/or unauthorized deviations from the contract requirements so that the discrepancies and deviations can be called to the attention of the necessary parties and corrected as quickly as possible. A QC Action Item Log is required for all significant nonconforming work that cannot be corrected within 48 hours of identification. It is not, however, meant to document minor or punch list type items generated in the inspection phases. The QC Action Item reporting procedure is as follows: When materials or workmanship do not conform to the contract drawings or specifications, they will be rejected. If the defective work is significant and cannot be corrected within 48 hours, the QC Representative will initiate a QC Action Item and immediately furnish copies to the Contractor s Project Manager, Superintendent, and subcontractor s QC representative as well as to the appropriate Owner s representative. Modified: Page 19 of 23 Form QC401

20 Discrepancies will be recorded on the QC Action Item Log. Each discrepancy will be assigned a number, and the Contractor s QC Representative will list a concise statement providing a location and description of the discrepancy on the QC Action Item Log. Upon correction of the discrepancy, the QC Representative will re-inspect the item(s) relative to the original requirement, plus the rework information on the QC Action Item Log. If it is found acceptable, the discrepancy report will be signed off as corrected. If the item is still not acceptable to the QC Representative, the discrepancy will remain open and will be resubmitted for inspection only after further rework. The QC Team will review the QC Action Item Log with the Project Manager and Superintendent periodically to formulate a disposition of each listed uncorrected discrepancy. They will establish timetables for final resolution of all discrepancies. The Contractor s Project Manager or Superintendent will notify subcontractor(s) of any uncorrected discrepancy (ies) and direct subcontractor(s) to take immediate corrective action. The QC Action Item Log will be reviewed at weekly subcontractor meetings. A copy of the QC Action Item Log with outstanding items shall be attached weekly to the QC Daily Report and/or Project Log. 7.3 Point File System Standard file designations are established in Prolog File Management System (FMS) for use on this project and are called the Project Point Files. Subdivision of individual file sections are made to facilitate specific requirements. Refer to the Appendix 10.4 for the Quality Control System Point File List. 7.4 Standard Forms All information shall be entered into Prolog. FOG forms should only be used if not available in Prolog. The following list itemizes some of the forms that the Contractor s QC personnel intend to use. This list is not all-inclusive and may be revised and updated as conditions require. The Contractor s records will be available for review by the Operations Manager. QC Daily Report and/or Project Log shall be filled out by the Contractor s QC Representative(s) and/or QC Team, as appropriate, covering the day s quality control activities, and to be submitted to the Owner s representative. Subcontractor Daily Construction Quality Control Report (QC Report) is submitted daily by the subcontractor s project QC representative, and covers daily quality control activities and is submitted to the Owner s representative. QC Inspection Log is used to track the status of QC procedures applied to definable features of work. Pre-Mobilization Meeting Agenda is used to prepare and document the Pre- Mobilization Meeting. Preparatory Meeting Agenda is used to prepare and document the Preparatory Meetings. Initial/Follow-Up Inspection Checklist is used to document the Initial and Follow- Up Inspections. Modified: Page 20 of 23 Form QC401

21 Material Receiving Record is used to document that materials delivered to the site are properly stored and conform to the contract documents. Offsite Inspection Report is used to report activities pertinent to off-site supplier inspections and other off-site trips will be submitted with the Contractor s Daily Inspection Report. QC Action Item Log is used to report discrepancies, both in materials and workmanship, noting deficiency and corrective action taken. Data from this report are summarized and reported to the Owner s authorized representative on the Daily Inspection Report. Concrete Placement Card shall be filled out prior to, during, and after concrete placement to document that Preparatory, Initial, and Follow-Up Inspections have been made for all phases the concrete placement. A copy of this report should be included with the Daily Inspection Report. Concrete Summary provides a running summary of concrete test results. It is to be kept in Contractor s files and made available to the Owner s authorized representative upon request. Mechanical and/or Electrical Test Report Is used to record results of mechanical and electrical testing, to be submitted with Daily Inspection Report. Mechanical and/or Electrical Test Summary provides a running summary of mechanical and electrical test results. To be kept in Contractor s files and made available to the Owner s authorized representative upon request. Wall/Ceiling Close-In Inspection Card is used as a checklist for final inspection of drywall partitions prior to sheetrock installation. Punch list is used for tracking Punch List and Final Inspection activities. Building Code Inspection Report shall be used for governing authorities if forms do not exist. Request for Inspection Forms are used to notify the AHA that a component of work is ready for inspection or test. Three-Day Rolling Inspection Request Schedule is used by the QC department to communicate upcoming inspections and test to the AHA and inspection team. QC Action Item / Discrepancy Report is used to notify a subcontractor of deficient work in place. 8.0 QUALITY RECOGNITION PROGRAM To promote high quality work at the craftsperson level, the leadership on will develop a program to recognize individuals who consistently perform exceptional quality work. The program will be developed by the project superintendent and project manager with the approval of the Operations Manager and General Superintendent. This program will be developed to recognize all types of craftsmen throughout all phases of the project and will be promoted so as to encourage participation and collaboration from the project foreman. 9.0 WATER INFILTRATION AND MOLD PREVENTION PLAN To identify potential water sources at the beginning of the project and develop procedures to control each source including, but not limited to groundwater, floodwater, seepage, storm water, new and existing wet utilities, sewers, snow/ice melt, condensation and runoff or discharge from Modified: Page 21 of 23 Form QC401

22 adjacent properties. The sources of water infiltration are reasonably definable and predictable, once defined we can plan accordingly for the prevention of the water source. Planning considerations should include: Proper training and education of the Hensel Phelps supervision and craft of the correct use of water proofing products to ensure the proper installation and compatibility. Refer to the multiple Water courses in the LMS. It is recommended to use third-party technical experts to mitigate risk. Construct mock-ups for systems involving multiple materials or complex construction methods, whether required by the contract documents or not (perform water testing on mock-up if necessary). Plan the delivery and storage of interior materials to eliminate the chance of water or moisture exposure. Review design drawings, specifications and submittals for specified items of work that may allow water intrusion. Consider employing an envelope specialty engineer for a third-party opinion on the water tightness of the envelope. On a renovation or addition, carefully survey the existing building before construction begins. Look for discoloration in finished surfaces or a musty smell and document the findings with pictures. Develop the project schedule with envelope construction completion as a predecessor to installation of finishes. If humidity is a problem, schedule porous material installation after interior climate is stabilized and controlled. Consult manufacturers of moisture critical products to confirm the product s application and the recommended standard details. Site-Specific plans should be developed for the following: Below Grade Slab on Grade Elevated Decks Roofing Exterior Skin Internal Wet Areas Site 9.1 Zurich Water Infiltration Audit The purpose of the audit is to use the service of industry experts in evaluating and assisting the projects. The audits will minimize our risk of quality, schedule and cost problems. These audits are scheduled either at the request of the project team or by the Senior Leaders of the District. 9.2 Water Intrusion Protocol and Remediation To identify and respond to moisture/mold problems, is the most cost effective mitigation technique. Prompt attention to water related issues or leaks may minimize costly damage and mold growth. For emphasis, water infiltration or water leaks should be treated with the same urgency as the discovery of fire. Modified: Page 22 of 23 Form QC401

23 10.0 APPENDIX Step Quality/Safety Process Flow Chart 10.2 Water Infiltration and Mold Prevention Plan 10.3 Commissioning Flow Chart 10.4 Quality Control Point File List 10.5 Sample Forms Purchasing Meeting Subcontractor Supplier Interview Pre-Mobilization Meeting Agenda Preparatory Meeting Agenda Initial Inspection Report Follow-up Inspection Report Quality Control Meeting Agenda Quality Control Daily Report Quality Process Log (QPL) Quality Control Test Report Quality Control Request for Testing Subcontractor Startup Risk Assessment Questionnaire Subcontractor Request for Inspection/Test Subcontractor Daily Quality Control Report Wall Close-in Inspection Report Ceiling Close-in Inspection Report Material Inspection Report Off-Site Quality Inspection Report Concrete Placement Card Concrete Summary Modified: Page 23 of 23 Form QC401

24 Appendix Step Quality/Safety Process Flow Chart

25 Activities by Process Step Quality Control Activities Safety Activities Procurement of a complete scope of work Evaluation of Subcontractor s ability to perform Obtain and document commitments for deliverables Prepare/review Purchasing Meeting Agenda Review general submittal requirements Identify mockups for inclusion (schedule Pre- Mobilization Meeting and define Pre- Mobilization expectations) Request completion of the Subcontractor Startup Risk Assessment Questionnaire Review Purchasing Checklists per FOG Review the 6 Step Quality Control/Safety Process Obtain commitments for all Preparatory Meeting prerequisites Develop plan for mockup construction as required Develop the DFOW breakdown for Preparatory Meetings with a tentative schedule Define project administrative requirements Obtain commitments to dates for the scope of submittals and schedule input requested Review 90-day preliminary schedule Review JIP brochure highlights Review Subcontractor Startup Risk Assessment Questionnaire Confirm prerequisites are complete prior to scheduling Preparatory Meeting Review Pre-Mobilization action items with jobsite supervision Review quality and safety expectations Define scope, location and parameters of Initial Inspection Review interfaces and define coordination responsibilities with all trades Finalize testing expectations, requirements, and responsibilities Review current schedule needs for quality, safety and production Mockup constructed and approved (if required) Review CPM, 90-day detailed schedule and 4-week schedules (acquire additional input as needed) Determine productivity rates for production trending Review installation for contract document and code compliance Confirm quality standard expectations of performance with crew Review submittals for compliance Confirm crew is adequately qualified/ trained in quality and safety Evaluate if the AHA requires any updating Confirm/communicate inspection results and actions required Confirm a plan for proper coordination with other trades is in place Obtain commitments to closure of any open action items Verify materials conformance at each follow-up Verify installation meets contract document and code requirements Verify quality meets the standard set at Initial Inspection Verify schedule commitments are in line or if course correction is needed Determine/document/implement plan changes immediately Verify Daily Reports are current Commissioning process ongoing and documented Perform Final Feature Inspection to confirm acceptable and open items complete Document and distribute immediately Perform re-inspection to verify corrections are complete Adequate protection measures in place until job completion Confirm the Commissioning Plan is in place and functioning Review the Final Inspection and Job Close-out process prior to demobilizing Step 1. Purchasing Meeting (as soon as possible after Project Award to support the Project Schedule) Review RAD in the development of the Purchasing Meeting Agenda Verify testing responsibilities and requirements Define mockup requirements (if any) Review rough draft subcontract inclusions and exclusions Verify Commissioning responsibilities are well defined (if applicable) Update QPL requirements for the DFOW Acquire copies of all applicable codes and standards 6 Step Quality Control/Safety Process Flow Chart Define the roles and expectations of our Subcontractors in complying with the project safety requirements and achieving a Zero Accidents goal Acquire copy of Subcontractors Corporate Safety Plan Determine if Subcontractor will have a safety representative onsite Step 2. Pre-Mobilization Meeting (as soon as possible after issuance of subcontract to support the Project Schedule) Review Site-Specific Quality Control Plan and requirements of the 6 Step Process Define general expectations/preparation for Preparatory Meetings Define inspection process Initiate development of Project-Specific DFOW Checklists Review Master Test Register and define testing procedures and responsibilities on/off site Obtain commitments to Source and Special Inspections process Update QPL listing of all DFOWs with Subcontractor Define commissioning needs and implementation requirements (if applicable) Review Site-Specific Accident Prevention Plan Review AHA requirements/expectations/ schedule with DFOW list Highlight safety requirements per applicable standards (OSHA 1926/EM 385/other) Jobsite employee orientations SAFE participation and accountability Commitment to the Zero Accident Culture Commitment to the Disciplinary Action Plan Acquire Subcontractor safety submittals Obtain commitment to participate in Jobsite Safety Committee and Inspection s Review Accident Investigation procedure and the Subcontractor s role Step 3. Preparatory Meetings (1-2 weeks prior to start of DFOW) Review means and methods in detail to Clearly define roles/responsibilities/ achieve the desired quality expectations of Site-Specific Accident Prevention Concentrate on high risk and difficult details of Plan the DFOW Review the accepted AHA, focus on high risk areas Review outcome of any Special or Source Define Competent, Qualified, and Certified Inspections completed personnel per DFOW Provide adequate planning time to conduct an Schedule Foreman s Indoctrination effective Preparatory Meeting Review qualifications/training expectations Review and finalize inspection requirements Acquire employee qualifications and training Review and finalize testing requirements documentation Clearly define QC responsibilities and procedures Obtain commitment to participate in SAFE Finalize project-specific DFOW QC Checklists Review permit expectations and other specific Update QPL plans associated with this DFOW (e.g., cranes, Define procedure and importance of daily Subpart R, confined space). All plans must be documentation accepted prior to Preparatory Meeting Integrate commissioning requirements (if Confirm all employees will attend orientation applicable) prior to start of work Define deficiency process and allowable time to Determine if this work represents a hazard to correct other Subcontractor employees Identify if any substrates are critical for follow-on work IMPORTANT: Conduct Supervisor / Foreman Site-Specific Indoctrination prior to any work being performed Step 4. Initial Inspection (Acts as representative sample prior to full work proceeding) Utilize appropriate documentation to confirm past commitments, open items Establish the Follow-Up Inspection schedule Utilize DFOW QC Checklist and update as needed Material Inspection has confirmed proper materials onsite and the importance of proper storage and protection Document the inspection and communicate the results immediately Update the QPL Schedule re-inspection or release for work to proceed Source/Special Inspections required are scheduled, happening and being documented Verify system integration is addressed in the process (if applicable) Review AHA with crew and verify compliance, update and redistribute AHA if needed Confirm crews commitment to safety by signed AHA Confirm Foreman s Indoctrination is documented Verify Qualified, Competent, Trained and Certified crew members are participating as required Verify equipment is being inspected as required Confirm involvement in SAFE and Disciplinary Action Plans with crew Analyze SAFE trends of crew and act as needed Step 5. Follow-Up Inspections (Frequency as needed to confirm Quality and Safety compliance) Document inspection results and react as required Confirm testing/inspection criteria are being met Confirm outstanding actions from previous inspections are completed timely Confirm open deficiency reports are being addressed and closed timely Check as-built documents to ensure current Continue the inspection process to include the overall systems integration with all required interfaces (if applicable) Confirm AHA is current and being utilized update as required Analyze SAFE trends of crew and act as needed Housekeeping and organization good Verify Equipment/Tool Inspections are current Evaluate if any unidentified hazards exist as a result of out of sequence work update AHAs as required Step 6. Final Feature Inspection (Upon completion of the DFOW and before Subcontractor demobilizes) Verify Follow-Up Inspection issues are resolved Verify Subcontractor has performed a Compliance Inspection prior to requesting inhouse Final Feature Inspection must represent contract and code compliance Verify feature Punchlist is complete prior to demobilization Verify no outstanding deficiencies for DFOW Document Final Feature Inspection and communicate results immediately System integration in not complete until the project is complete and overall system testing is starting as the system is available Verify all unused materials/debris have been removed and disposed of properly Determine if the DFOW represents any ongoing safety risks Appropriate signage/protection in place Communicate this work/products with any followon activities regarding risks or compatibility IMPORTANT: Review Final Inspection and Project Close-out Requirements in the Site-Specific Quality Control Plan Overall HP and Project Team Involvement HP Estimator (R) (L) HP Project Manager (R) (SU) HP Superintendent (P) HP Area Superintendent (O) HP Project Engineer (P) Subcontractor Principal (R) Subcontractor Project Manager (R) Subcontractor Superintendent (P) 2 nd Tier/Sub-tier Subcontractors (P) HP Project Manager (P) HP Superintendent (P) HP Area Superintendent (O) HP Project Engineer (R) (L) HP Office Engineer (P) (SU) HP Quality Control (P) HP Safety (P) Subcontractor Principal (R) Subcontractor Project Manager (R) Subcontractor Superintendent (P) 2 nd Tier/Sub-tier Subcontractors (P)* HP Project Manager (O) HP Project Superintendent (P) HP Area Superintendent (R) (L) HP Project Engineer (O) HP Office Engineer (P) (SU) HP Field Engineer (P) (SU) HP Quality Control (R) (SU) HP Safety (P) (SU) Subcontractor Project Manager (P) Subcontractor Superintendent (P) Subcontractor Foreman (R) Subcontractor Quality Control (P) Subcontractor Safety (P) 2 nd Tier/Sub-tier Subcontractors (P)* Owner s Representative (P)* Third Party Testing Agency (P)* Commissioning Agent (P)* Municipal Authorities (O) Regulatory Agency (O) HP Project Manager (O) HP Superintendent (P) HP Area Superintendent (R) (L) HP Project Engineer (O) HP Office Engineer (R) (SU) HP Field Engineer (P) (SU) HP Quality Control (R) (SU) HP Safety (P) (SU) Subcontractor Superintendent (P) Subcontractor Foreman (R) Subcontractor Quality Control (P) Subcontractor Safety (P) 2 nd Tier/Sub-tier Subcontractors (P) Owner s Representative (P) Third Party Testing Agency (O) HP Area Superintendent (P) (SU) HP Office Engineer (O) HP Field Engineer (P) (SU) HP Quality Control (R) (L) HP Safety (P) Subcontractor Superintendent (O) Subcontractor Foreman (R) Subcontractor Quality Control (P) Subcontractor Safety (P) 2 nd Tier/Sub-tier Subcontractors (as R) Owner s Representative (O) Third Party Testing Agency (O) Commissioning Agent (O) HP Superintendent (P) HP Area Superintendent (R) (L) HP Project Engineer (O) HP Office Engineer (O) HP Field Engineer (P) (SU) HP Quality Control (R) (SU) HP Safety (O) Subcontractor Superintendent (P) Subcontractor Foreman (R) Subcontractor Quality Control (P) 2 nd Tier/Sub-tier Subcontractors (as R) Owner s Representative (as R) Third Party Testing Agency (as R) Commissioning Agent(as R) * = Depends on DFOW and Contract Documents R = Required P = Preferred O = Optional L = Lead for Meeting SU = Support for Meeting Modified: Page 1 of 1 Form QC201

26 Appendix 10.2 Water Infiltration and Mold Prevention Plan

27 Water Infiltration and Mold Prevention Plan This Plan is intended to serve as a guideline for the detection and prevention of mold during and after construction of our projects. This Plan shall be used in conjunction with the standard Hensel Phelps Quality Control Plan implemented on all projects. Introduction to Mold Mold (including mildew) is a persistent problem predominately in warm, humid climates and in many parts of the country where the humidity level is high during the summer months. To prevent mold (including mildew) from occurring on our projects, it is necessary to understand what mold is, what causes it to develop, and how it can be prevented from reoccurring. What Causes Mold to Grow? Mold spores exist almost everywhere, indoors as well as outdoors. Mold spores, however, will not grow or spread unless certain conditions exist. There are many varieties of mold, but generally the following five conditions must be present for all molds to grow. 1. A source of spores. Again, spores exist almost everywhere. 2. Nutrients or a food source. The food source is normally an organic material such as wood, paper, cotton, etc. These organic materials are also commonly found in construction materials such as drywall, ceiling tile, carpeting, drapes, etc. 3. Temperatures between 40 o F and 100 o F. 4. Molds are aerobic. That is, mold requires oxygen for growth. 5. Adequate Moisture. The optimal growth range for mildew is 70 to 93 percent relative humidity (RH). RH would have to be below 62 percent to stop all chances for mold growth, although RH below 70 percent inhibits most mold growth. A lower RH delays spore germination of molds, reduces the rate of mold growth, and lowers the number of cells produced. Of these five conditions, the only one that can be reasonably controlled by the construction team during construction is the amount of moisture exposed to building components. Identifying the Primary Sources of the Moisture Water intrusion, high relative humidity levels and leaks are the sources of most mold formations. These sources should be identified and controlled. 1. Water/Vapor Intrusion Through Building Envelope. The nature of this project minimizes our risk of infiltration through the building envelope as we are renovating existing buildings. We will have the following conditions which have potential through building envelope infiltration exposure: a. Installation of new windows on the rth elevation of Offline Processing i. Construction documents sent to Gale and Associates for independent review ii. Construction sequence established to minimize time frame which building is open. Opening of existing building and installation of new windows provided as turnkey operation by glazing contractor. b. Installation of new storefront entrance on the South elevation of Offline Processing i. Construction sequence established to minimize time frame which building is open. Due to this storefront being added to a portion of building which had none, there was some time which the building had to sit open. ii. A temporary demising wall was erected approximately four feet back form the new storefront location to minimize weather intrusion and building HVAC loss. c. Replacement of existing non-impact rated windows on the Offline Processing i. Currently potential work (change order in for owner review) Modified: Page 1 of 13 Form QC101

28 ii. If awarded, intrusion will be mitigated by having work done turnkey by the glazing contractor. iii. Interior demising wall to be created via mall-wall system as well as installation of heavy duty tarps installed over windows which must remain open overnight. d. Re-roof Offline Processing and High Bay i. Moisture mitigation minimized by choosing an overlay system for the re-roofing operation. In addition work sequencing will be as such that no more area of roof will be worked on in one day than can be made 100% watertight (done through base ply). e. Construction of the new Test Cell on the rth elevation of the High Bay i. Future Work (plan will be updated as required) 2. Poor Indoor Air Quality. Operating conditioning systems, either temporary or permanent, should be properly maintained to reduce the moisture content of outside or re-circulated air to relative humidity levels of 70% or less. High risk projects in hot humid climates as defined by ASHRAE should include a project specific Indoor Air Quality (IAQ) Plan. This plan should clearly identify how humidity levels will be controlled through construction and start-up to prevent mold growth. The publications referenced below provide specific guidelines for such plans. a. A Guide to Indoor Air Quality by the EPA b. Preventing Moisture and Mold Problems in Hot, Humid Climates: Design and Construction Guidelines by CH2mHill c. ASHRAE Journal Improving Humidity Control for Commercial Buildings 3. Leaks. Mold (and mildew) also can develop as a result of interior moisture related to plumbing leaks. In most cases, and as discussed further below, leaks easily can be identified and remedied. Pre-Construction Planning Tasks Prior to the start of construction, responsibility for planning effective means and methods to prevent water intrusion and damage should be delegated to a member or members of the project management team. The management team should know peak periods of rainfall for the project location and schedule accordingly. That team should also identify water sources at the start of the project and develop plans or practices to control each source including groundwater, floodwater, seepage, storm water, new and existing wet utilities, sewers, snow/ice melt, condensation and runoff or discharge from adjacent properties. The following should be completed prior to the start of construction: 1. Train project management and workers on the importance and methods of preventing water intrusion. 2. Plan the delivery and storage of interior materials so they are kept dry. Avoid the storage of porous materials (drywall, lab furniture, millwork, carpet, insulation, etc.) in the basement or lower levels as these areas could be subject to flooding or accumulation of water from rainstorms, system leaks, groundwater intrusion, backup of sewers, etc. 3. Establish procedures for the inspection of materials so wet materials are not installed. 4. Establish a report procedure for any water damage, leaks or intrusion. 5. Identify and specify procedures to either reject or dry out any water-damaged material. 6. Build in strict accordance to designs and specifications. 7. Review design drawings, specifications and submittals and immediately alert architect/owner by written notification of design features or specified items of work that may allow water intrusion. 8. Question concept only, inadequate architectural design or outright improper building plans. 9. During the design phase, carefully review the details with specific attention to ensuring an impermeable envelope. 10. On geometrically complex buildings, consider employing an envelope specialty engineer for a third party opinion on the water tightness of the envelope. Modified: Page 2 of 13 Form QC101

29 11. On a renovation or addition, carefully survey the existing building before construction begins. Look for discoloration in finished surfaces or a musty smell. It is possible a pre-existing water problem can become the contractor s problem once construction begins. 12. Develop the project schedule with envelope construction completion as a predecessor to installation of finishes. This may be impossible on some projects; if so, have a detailed weather plan for all areas of exposure and establish a sufficient budget to implement the plan. Also, schedule the completion of site drainage, paving and landscaping as early as possible. If humidity is a problem, schedule porous material installation after interior climate is stabilized and controlled. 13. Establish a partnering program with the owner and promote a peer review for the mechanical system and building envelope designs. 14. Carefully document any recommended changes to the architect and/or owner on standard ownerarchitect-contractor project delivery methods; the architect s approval must be obtained. In the event the recommendation is rejected, reiterate the recommendation in writing; copy the owner. 15. Pre-qualify potential subcontractors and ensure the subs have adequate experience in the specific work being bid. 16. Consult manufacturers of moisture critical products to confirm the product s application and recommend standard details; also provide preferred installers. 17. Construct mockups for systems involving multiple materials, complex construction methods or sequences particularly critical to the project s end use (clean rooms, data rooms, medical equipment rooms, museums, etc.). 18. Effectively schedule delivery of porous interior materials (e.g. drywall, paneling, ceiling tiles, wood items); schedule so material will arrive after envelope is complete whenever possible. a. Provide for dry storage of materials off ground away from moisture sources. i. Minimize storage time. b. Provide plastic sheeting or tarps used to cover materials secured loosely to allow air circulation. 19. Pre-arrange the availability of drying equipment (dehumidifiers, wet-dry vacuums, Super sucker trucks, etc.). During-Construction Considerations 1. Develop a project schedule with envelope construction completion as a predecessor to installation of finishes, if possible. If not, have a detailed weather protection plan for all areas of exposure and establish a sufficient budget to implement the plan. 2. Ensure that all duct and pipe insulation is in place and in good condition before starting the cooling systems. a. Make sure that outside air ducts located in conditioned areas, including mechanical rooms, are insulated. If insulation is not required by the specifications, notify the project owner and architect of the potential problem. b. Repair all damage to insulation vapor barriers or jacketing. c. Seal around insulation penetrations such as damper handles, valve handles, controls equipment and sensors. d. When testing and balancing of the mechanical system is complete, thoroughly repair any holes in the insulation vapor barrier caused by instruments or equipment access. 3. To the extent possible, and depending upon the specified sequence of operation and the mechanical design criteria for the building, verify that the building is positively pressurized in all modes of operation. A quick way to check if the building is positively pressurized is to open an outside door slightly and feel the direction of air movement. Ideally, the air will be flowing out of the building. In addition, if the outside air intake is variable volume or the air-handling unit fans can cycle off due to load, verify the minimum total outside air volume always remains greater than the total exhaust. Otherwise, humid outside air can be drawn in through building cracks and condense as water vapor on cold surfaces or in porous materials. 4. Depending upon the stage of construction, maintain indoor relative humidity below 70%. Modified: Page 3 of 13 Form QC101

30 a. Typically, such a relative humidity level can be maintained in a building with a welldesigned mechanical system with a tight building envelope. b. Measure and document the relative humidity levels in multiple areas once the building is sealed and the mechanical systems are running. 5. Cover all return air openings, including those in tenant spaces, with temporary filter media until time for test and balance. Replace temporary filter media as they become dirty. 6. Check the air handling unit coil regularly. Wipe down coil as needed to remove dust. 7. Clean any open condensate floor drains of debris. 8. Check supply air ductwork regularly for dust or debris. Wipe clean as necessary. 9. Keep work areas clean daily. Pre-construction measures rely heavily on the contractor s awareness of key risk factors that may contribute to mold growth. Addressing these factors may reduce the availability of nutrient sources and moisture from construction materials. During the construction phase, the workmanship and choice of construction methods should be part of a mold control strategy. Use of plastic sheets and other measures should be considered or the protection of construction materials prone to water and weather damage. Faulty installation of windows and faulty construction of exterior walls can lead to many water intrusion problems that can go undetected for a long time. Although many aspects of construction methods and workmanship issues are likely to be unique to a specific project, the following are some example of workmanship failures that may contribute to a mold problem after completion and occupancy of the building. 1. Improper drying in during construction. 2. Inadequate waterproofing, including flashing and moisture barriers, causing water leaks from exterior walls. 3. Improper vapor barriers causing ceiling insulation damage from condensation. 4. Leaking roof resulting in water infiltration 5. Faulty plumbing resulting in hidden water damage and mold growth in concealed spaces. 6. Inadequate drainage on flat roofs resulting in water puddles on the roof. 7. Improper installation, flashing and caulking of windows, doors and skylights resulting in water leaks. 8. Failure to allow drainage of exterior walls. 9. Improper mixing of concrete allowing insufficient bonding and allowing for wicking of water through slabs. 10. Failure to prepare soil and under slab drainage and moisture barriers. During Construction Planning Tasks The project should be regularly inspected during the course of construction for any water intrusion issues. Preventative measures should also be inspected to assure desired results. 1. Inspect materials upon delivery for pre-existing water damage or impregnation. 2. Install materials in dry condition per manufacturer s specifications. 3. Inspect and hydrostatically test all water services (including fire sprinklers) and waste lines before charging and closing up walls and before installing ceilings and floors. Check for: a. Proper installation. b. Connections properly made and checked for leakage; multiple inspections of sprinklers. c. Water lines (particularly chilled water) properly insulated. 4. Make certain temporary water lines, hoses and accessories are adequate for the service at hand and capable of containing the water pressure without fault. 5. Determine if high value, long-lead time equipment such as electrical gear, medical equipment, process equipment, etc. will have to be installed before the water systems (domestic and fire) are hydro-tested. If so, temporary protection in the form of plastic sheeting, shrink-wrap or drip shields may be necessary as additional protection during and after testing. Modified: Page 4 of 13 Form QC101

31 6. Ensure all temporary water sources (spigots, etc.) are properly shut-off when not in use. Never rely on a hose for the containment of water pressure during periods when the water is not being used. 7. Inspect all temporary site drainage, roof drains, flat roofs, pits and other areas where standing water may accumulate after a rain or snow event. 8. All building penetrations should be properly installed and checked for leakage. If needed, temporary coverings for penetrations should be provided at: a. Doors and windows. b. Balconies and decks. c. Roof membranes lapping at corners and joints. d. Ventilation/exhaust ducts and piping. e. Roof penetrations. 9. Make certain all tears, openings or punctures in vapor barriers have been repaired as soon as possible. 10. Ensure all flashings and caulking is checked for proper lapping and application and verify the compatibility of sealants when used on joints of dissimilar materials. 11. Make certain all roof drains are installed as early as possible and maintained. Ensure temporary and permanent roof drains and downspouts are directed away from the structure, particularly basement windows, doors and mechanical chases or HVAC intake wells. 12. Roof drains should be properly supported and braced for large volume storms. 13. All moisture-generating equipment should be vented outdoors. 14. Slope all grades away from foundation. 15. Carefully backfill below grade waterproofing as early as possible after completion and inspection. 16. Properly ventilate attics, crawl spaces or other tightly enclosed areas. 17. Follow manufacturer s specifications for installation of HVAC systems. a. Correct filters properly installed. b. Drip pan and drains for cooling coils and chillers properly installed prior to start-up. c. Ducts sealed and insulation protected from moisture. d. Systems are cleaned and tested prior to start-up. 18. Document critical installations and prepare change orders with photographs. 19. Use moisture-resistant drywall for priority walls such as shaft liners, electrical rooms, HVAC chases, etc. that must be installed before structure is enclosed. 20. Building walks at the end of each day, on weekends and holidays; especially on residential use projects, hotels, hospitals, etc. because the fixture count is typically higher in these buildings. Room checks can identify water, fire, theft and quality control issues on a routine basis. 21. Inform the security services of higher risk locations throughout the building; utilize after-hours security services for additional surveillance of high-risk areas, wet areas, etc. Other Workmanship Measures to Control Moisture and Resulting Mold Employing good workmanship is essential for minimizing the potential for mold growth. Prior to construction, review the contract plans and specifications and standard industry practices for the construction of the various building components susceptible to water infiltration. Also consider the following workmanship techniques. 1. Exterior Wall Systems a. Prior to the start of construction of the exterior walls, review wall section details to see how materials are to be used and how the wall is to be constructed. Modified: Page 5 of 13 Form QC101

32 b. Review the contract documents to determine the type and location of vapor barriers within the exterior wall system. In cold climates, a vapor barrier should generally be installed on the warm side of the wall between the drywall and the studs. The installation of appropriate insulation is important to prevent thermal bridging and to minimize the development of cold spots on internal surfaces. In hot climates, building assemblies generally need to be protected from getting wet from the exterior and allow drying towards the interior. A vapor retarder should be installed on the exterior of the building assemblies in conjunction with permeable interior wall finishes to allow for drying to the interior. In addition, conditioned spaces should be maintained at a slight positive air pressure with conditioned air in order to limit the infiltration of exterior, warm and potentially humid air. c. Review the termination of the vapor barrier. The vapor barrier will only be as good as how it is terminated and sealed. d. Determine if an air space is necessary and/or required by the contract plans and specifications. In masonry construction, an air space, weeps and drainage plane are generally needed between the masonry and the cavity insulation to allow moisture to wick away and not become trapped within the wall cavity. e. It is important to make sure that the air space and weep holes in masonry and windows are not filled or blocked with excess mortar or caulk making them useless. The exterior wall system needs to be able to breathe and allow moisture to move out of the wall cavity. f. The sealant is an important finishing detail in the construction process. The type of sealant that is used and how it is installed is critical to the success of how well the exterior wall system works. The sealant used on the building should be a long-lasting sealant such as Silicone or as recommended by the manufacturer for a particular installation. The sealant process for EIFS, windows, masonry, pre-cast and around equipment needs to be reviewed with the subcontractor doing the work. Improperly installed or missing sealant can allow water to get within the building shell (interior of EIFS, wall cavity and roof system). Water can leak into the building causing water damage or become trapped within the building exterior causing not only water damage but also possibly mold growth. Care needs to be taken to ensure that weep holes are not caulked since this is the drainage system should water get within the window system or exterior wall system. 2. Window Installation The methods to be used for the installation of windows needs to be reviewed with the subcontractor doing the work. Improperly installed windows can allow water to seep into wall cavities, causing damage that is not detected until after mold has started to grow. Water will find the path of least resistance and will likely spread beyond the point of entry. a. During construction, review subcontractor submittals and perform periodic site inspections to ensure compliance with contract documents and good industry practice. If necessary, prepare a written report of findings, with photographs, and discuss any deviations with the subcontractor or supplier. b. Have curtain wall manufacturers inspect installations for warranty purpose. c. Provide the Owner a maintenance manual for the exterior curtain wall. d. When appropriate, inspect the exterior curtain wall after one year and immediately prior to the end of the warranty period, if other than one year, to determine the existence of any potential deficiencies. Do a visual interior inspection at the same time to look for any signs of leakage. 3. Drywall and Interior Wall Systems a. Drywall taping compound needs to be allowed to dry so moisture does not become trapped behind wall coverings (paint, wallpaper, etc.). b. When drywall is installed there needs to be a minimal gap of ½-inch between the bottom of the sheet and floor. This will minimize water wicking up the walls if a floor gets wet. c. If possible, recommend that the Owner consider using a mold resistant material in lieu of common drywall in moisture susceptible areas; i.e., an atrium with a lot of plants or fountain, restrooms or locker rooms. Modified: Page 6 of 13 Form QC101

33 d. Vinyl base cove will trap moisture between it and the wall. Carpet base will allow some moisture to transfer out. If the wall or floor has gotten wet the base should be pulled back to check for moisture. If moisture is present the base needs to be removed to allow for proper drying. e. Establish scheduled deliveries of drywall so as to minimize onsite storage time. f. Inspect for optimal jobsite conditions: i. Temperatures above 40 F (for optimal performance of gypsum and related products). ii. Relative humidity below 70% (the higher the humidity the more water vapor is absorbed, thus decreasing the gypsum and related product performance and increasing the chance of mold growth). iii. Methods for reducing the amount of wind-blown rain and standing water. iv. Proper ventilation provided (to remove excess moisture on sheets, permit proper drying of gypsum plasters and joint compounds and prevent problems with highhumidity conditions). g. Inspect drywall at point of onsite delivery for wet and/or mold contaminated sheets. Any wood or drywall product with any sign of mold or mildew should be rejected at the point of delivery. At a minimum, confirm that the on-site storage of the drywall is in an area that is protected from all types of weather, above freezing, and clean (this minimizes accumulation of dust on sheets which may become a food source). h. Use wood risers (gypsum risers will wick moisture up into stored sheets) for stored drywall. Risers generally should be evenly spaced, no more than 28 apart and within 2 of the ends of the sheets. Risers should be placed directly under each other vertically. i. Inspect for proper caulking/sealant in bathrooms. j. After construction, confirm and/or inspect that an optimal environment is maintained to minimize mold growth until building turnover. k. To the extent possible, inspect drywall after one year and immediately prior to the end of the warranty period, if other than one year, to determine the existence of any potential deficiencies. Inspect for any signs of leakage. 4. Plumbing and HVAC Systems a. Confirm that exhaust fan installation(s) include ductwork to the outside of the building. b. Confirm that all plumbing penetrations are properly sealed to ensure no water can enter structure. c. Test plumbing and HVAC systems to ensure there are no leaks. d. Domestic water lines should be made live to the building structure for as long as possible, prior to sheet rocking. e. Confirm proper backfilling of trenches within the buildings to prevent water from entering. f. Inspect shower receptor installations for proper sealant application, installed at bottom course of tile and mortar covered. g. Waste on bathtubs should be checked for leaks with special attention to overflows. Confirm proper installation of protection plates on framing members per code to protect plumbing lines. h. Inspect sealing around pipes penetrating the roof. i. Confirm that a mechanical engineer and the Architect have reviewed the HVAC system plans. Areas of concern are how humidity is controlled and how air flows through the building. j. Confirm that the contract plans and specifications require ventilation of unoccupied spaces such as a crawlspace. Moisture can become trapped in such spaces allowing for the growth of mold. Modified: Page 7 of 13 Form QC101

34 Use of Mold Consultants k. Minimize construction dust and debris in the HVAC system and throughout the project. Dust and debris are typical organic materials, which are great food sources for the growth of mold. Construction debris and dust that become wet can create the right conditions for mold growth. Excess debris in the bottom track of a wall system should be cleaned up prior to the installation of drywall. Depending on the size and complexity of a project, it may make sense to bring in a qualified mold professional or other type of consultant, or advise the Owner to do so, to review plans and specifications as they relate to potential water intrusion and mold growth issues. During and after construction, a consultant professional may be retained to independently inspect and test curtain walls and other systems to ensure they are weather tight and perform as designed. A consultant or mold professional may also be retained to help address any specific, unforeseen mold problem arising during construction. Do not wait until you need a consultant on site to make your selection. At the beginning of the project, you should identify the consultant or consultants you will use on the project, should the need arise. You should consider the following when making your selection of a consultant and/or mold professional: 1. What are his/her credentials? 2. How long has s/he been practicing and in what specialty? Be sure to select remediation personnel who have the experience and training needed to address your problem. Ask him to provide specific information on related projects. 3. Just because a consultant may be a Certified Industrial Hygienist (CIH), the consultant may not have any extensive knowledge regarding mold. 4. It is critical to understand the consultant s ability because you will need to match that ability to the complexity of the project. 5. His/her ability to communicate with you both verbally and in writing is important. 6. Is the consultant someone who will make a credible expert if you had to go to court? If you are not sure, consult with the Legal Department in Greeley. 7. Many times a company will offer services in various areas. Understand that you are hiring individual experts that do the work. You should talk to the person who will actually be doing the work -- before hiring them. If the consultant recommends changes to the contract plans and specifications, carefully document those changes with the Architect or Owner. The Architect s or Owner s approval for the change must be obtained. In the event the recommendation is made to and rejected by the Architect, reiterate the recommendation in writing, copy the Owner, and file it. Post-Construction Consideration In the first few months after construction is completed and the building is occupied, construction defects and workmanship problems may begin to manifest themselves. A punch list of specific items that need to be repaired should be completed prior to transfer of a project. A third party inspection of the project prior to job transfer may provide an opportunity to correct any defects and documentation for the project file. A systematic approach for addressing the reported problems and customer complaints during the warranty period can help you control small problems and prevent them from becoming big ones. Prompt attention to water leaks may minimize costly structural damage and mold growth. Mold can start to grow when water damage is not cleaned up in the first hours. Depending on the extent of the water damage, possible structural damage may have to be assessed and fixed. Construction materials and furniture with water damage may need to be removed or dried thoroughly. Sources of water infiltration and moisture must be addressed. Extensive mold contamination may necessitate consultation with professionals. Post-Construction Planning Tasks The following are suggestions that might prevent water intrusion after completion of the project. The contractor should consider providing instructions on proper maintenance and operation of the property including the following: 1. Have manufacturers inspect installations for warrantee purposes. a. Repair leaky plumbing and leaks in the building envelope as soon as possible. b. Watch for condensation and wet spots. Modified: Page 8 of 13 Form QC101

35 2. Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in the air (humidity). 3. To increase surface temperature, insulate or increase air circulation. 4. To reduce the moisture level in the air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid). 5. Keep heating, ventilation and air conditioning (HVAC) drip pans clean and draining properly. 6. Vent moisture-generating appliances, such as dryers, to the outside. 7. Maintain low indoor humidity. 8. Perform regular building/hvac inspections and maintenance as scheduled. 9. Install and maintain proper air filters. 10. Clean and dry wet or damp spots or remove water-damaged material within 48 hours. 11. Do not let foundations stay wet. Provide drainage and slope the ground away from the foundation. 12. Ensure envelope penetrations are properly sealed. a. Landscape irrigation system does not spray building foundation. Investigation and Remediation Should you discover mold (which may include mildew) during construction, you should consult with a mold professional, if appropriate, and act swiftly by first identifying and correcting the source of the moisture and then remediating the mold from the building contents. You should also immediately contact the Legal Department so that our insurance carriers and all other affected parties can be promptly notified of the potential mold problem. Promptly identifying and responding to a moisture/mold problem is the most cost effective mitigation technique. Here are some general guidelines: 1. If water damages materials, finishes or equipment in the building, the following steps generally should be taken to investigate and evaluate moisture and mold problems: a. Throughout process, consult qualified mold professional when necessary. b. Access size of moldy area (square foot). c. Consider the possibility of hidden mold. d. Clean up small mold problems and fix moisture problems before they become large problems. Consult with a mold professional if you are unsure of the extent of the problem. e. Investigate areas associated with occupant complaints. f. Identify sources of water or moisture problem. g. te type of water-damaged materials (wallboard, carpet, etc.). h. Check inside air ducts and air handling units. 2. Once the extent and nature of the moisture and/or mold problem are identified, the following steps should be taken to remediate the mold or moisture problem. If you are unsure of the steps to take, consult with a mold professional. a. With the assistance of a mold professional, if necessary, adapt or modify remediation guidelines to fit the project conditions. b. Dry wet non-moldy materials within 48 hours to prevent mold growth. c. Fix the moisture problem. d. Select proper clean-up methods for moldy items. Using accepted remediation techniques, discard moldy porous items that cannot be cleaned. Check local/state regulatory guidelines to determine remediation requirements. e. Select proper personnel protective equipment for use during remediation. f. Select proper containment equipment, devices and barriers to protect building occupants. Modified: Page 9 of 13 Form QC101

36 3. The flow chart below graphically shows suggested steps for responding to a water intrusion event that takes place during construction. Figure 1: Water Intrusion Response Plan Flow Chart During Construction Water Source ID Stop / Limit Water Intrusion tify Legal and Others Photograph / Document Remove Excess Water / Dehumidify Verify complete removal of moisture and mold 4. If large-scale water intrusion occurs, it may be necessary to hire an outside restoration contractor to assist in the drying and cleanup work. Emphasis should be to dry salvageable materials and remove other materials immediately after water intrusion, prior to any potential mold growth. After drying, cleanup, and repair of leak, affected areas should be periodically checked for moisture or mold to ensure problem does not reappear. 5. The EPA has promulgated a basic, though more detailed, blueprint (figure 2, below) for managing a mold response. (EPA 402-K , 2001). Of course, your judgment will be required for some decisions, such as whether to obtain a hygienist or remediation contractor for relatively minor damage. As discussed above, you should, at a minimum, consult with the Legal Department if you are unsure of the appropriate response or of the guidelines set forth in the flow chart below. Modified: Page 10 of 13 Form QC101

37 Figure 2: Water Intrusion Response Plan Flow Chart Post Construction 0a - Identify Water Source 0b - Stop / Limit Water Intrusion 0c - tify Applicable Parties 0d - Photograph / Document 0e - Remove Excess Water / Dehumidify 0f - Assess Need for Outside Remediation * 0g - Assess Need for Hygienist** 1 - Less than Hours 2 - Greater than 48 Hours + no visible growth 3 - Visible growth 1a - Remove impacted materials, Use moisture meter `2a - t Occupied, see 1 3a - If required, contact Hygienist for protocol 1b - If growth discovered, go to 3 above 2b - Occupied 3b - If required, contact Remediation Contractor 1c - Potential further damage? Reassess need for Hygienist 2c Remove impacted materials w/ EPA Containment/PPE 3c - Do not use fans 1d - Photograph / Document / Keep Records 2d - If growth discovered, go to 3 above 3d - If work in-house, use EPA, And refer to 2b above 1e - Check for return of moisture or mold 2e - Potential further damage? Reassess need for Hygienist 3e - Obtain Clearance Letter from IH 2f - Photograph / Document / Keep Records 2g - Check for return of moisture or mold Self Assessment for Preventing Water Infiltration and Mold* *These suggestions may not be appropriate and/or practicable for all construction projects. Preconstruction (Design Phase Issues) Are there procedures for reviewing plans and specifications with explicit consideration of water infiltration and potential mold-related exposure from construction materials, methods and HVAC system requirements? Are there written procedures for using RFI (Request for Information) to notify the A&E or owner s representative regarding findings of weakness in the prevention of water infiltration? Are there written procedures for documenting these communications and change orders? Modified: Page 11 of 13 Form QC101

38 Are there written contracts with all subcontractors and trades explicitly addressing the responsibility for repair and remediation of water damage and mold growth, as well as defense and indemnity of construction-related claims? Are subcontractors pre-qualified based on a systematic evaluation? Is there a materials control program to review and approve construction materials? Are there site-planning procedures with consideration for proper drainage of water? Are there allowances for reserves in the project budget for punch list and warranty-related repairs? Are there plans for use of tarp and plastic covering for the protection of work-inprogress and susceptible construction materials from rain and other weather elements? Assessment and action items: See pre-construction planning tasks for ideas. During Construction Is there a detailed work package program to communicate the specific details of the work methods and material specifications to assure the integrity of all critical tasks such as water proofing, vapor barrier? Are there photographs of the actual completed waterproofing work and other work in progress prior to covering up the work? Is there use of a moisture meter to assure drying in of construction materials? Is there a quality control plan required for all the subcontractor trades? Is there a plan to inspect the work completed by the subcontractor trades prior to covering up the work? Are the procedures for covering susceptible materials and work-in-progress consistently followed? Assessment and action items: See during-construction planning tasks for ideas. Post-Construction Are there job transfer punch list procedures? Is there a dedicated punch list team? Are there adequate reserves in the project budget for punch list related repairs? Does the contractor have a dedicated team, which focuses simply on water infiltration problems? Modified: Page 12 of 13 Form QC101

39 Are there procedures for documentation of satisfactory completion of punch list items? Is there a third party inspection of completed project prior to job transfer? Is there a systematic program for addressing and handling customer complaints and warranty work? Does the contractor have a dedicated team that can respond quickly to warranty issues? Are there procedures for prompt response to customer complaints associated with water infiltration and/or mold problems? Are the reserves adequate for warranty items? Are there procedures of documentation for satisfactory completion of warranty work? Are there procedures for assessing the potential mold problem and structural integrity? Assessment and action items: See post-construction planning tasks for ideas. Zurich Risk Engineers may participate in a jobsite assessment of site-specific water intrusion and mold prevention plans. A copy of the Zurich Assessment Checklist can be found in the Hensel Phelps Quality Control Manual. Summary The key to controlling mold and mildew is to control the moisture introduced into the building. Test the building envelope for building leaks before interior finishes are in place. Investigate and correct leaks observed during construction. Follow good IAQ practices to properly condition the air below 70% relative humidity. Inspect all materials before they are put in place and maintain good housekeeping. Modified: Page 13 of 13 Form QC101

40 Water Infiltration Plan Checklists BELOW GRADE WATERPROOFING N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project-specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility been completed? 5. If materials are to be mixed onsite, are the proper protocols being followed to ensure proper mixing? 6. When below grade interior space is being protected by waterproofing, is drain board utilized in lieu of protection board? 7. Is the drain board connected to a total drain or burrito drain to allow water to be removed from the area? 8. Has the optimal application been determined (blind side, positive side or negative side)? 9. Has the manufacturer s representative been included in the 6 Step Quality Control/Safety Process? 10. Have the parameters for manufacturer site visits been identified to obtain a warranty? 11. Has a detail been provided to ensure a water tight seal at all penetrations? 12. Has the annular space between the substrate and the penetration(s) been filled to ensure a backing surface for the waterproofing to be installed? 13. Has a plan been implemented to ensure wet or saturated materials are removed and/or replaced? 14. Are digital photos being taken during Initial, Follow-up and Special Inspections? SLAB ON GRADE N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents (CD s) and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility been completed? 5. Has a thorough review been done to the contract documents (CD s) and specifications (including ASTM E 1643)? a. Per ACI 302.2R-06 remove blotter layer (sand) from the CD s. 6. Has a detail been provided to transition from the vapor barrier to the below grade waterproofing? (Include a compatibility letter from all manufactures involved) 7. Has the membrane been installed parallel to the longest dimension of the slab placement? 8. After all installations of rebar, electrical, plumbing, etc. have been completed, has a final inspection been done to ensure that all cuts, tears, damage, voids, etc. have been repaired? a. Avoid driving stakes through the vapor barrier within the area of the concrete placement. 9. Are digital photos being taken during Initial, Follow-up and Special Inspections? Modified Page 1 of 5 Form QC502

41 ELEVATED DECKS N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility been completed? 5. Will all areas be flood tested per ASTM D 5957 to ensure a leak free installation? 6. Have all drain bodies been installed flush with the substrate? 7. In a two stage drain installation, will the weep holes be surrounded with gravel to ensure that they are not impacted? 8. Has a plan been developed to deny access to all areas during and after flood testing? 9. Has a review been done to ensure that self-adhered sheet flashing (SASF) is not used? (fluid applied is preferred) 10. When installing fluid waterproofing membranes has the minimum thickness been verified? 11. Prior to the installation of any fluid waterproofing material, has the substrate been inspected and approved? 12. Is reinforcing fabric required per the manufacturer? a. Reinforcing is often recommended at change of plane, cracks, horizontal to vertical transitions, drains, penetrations, etc. 13. Are digital photos being taken during Initial, Follow-up and Special Inspections? ROOFING N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Does the roof membrane transition onto or below any adjacent materials which could become a compatibility at a later date? a. If so, has a compatibility letter been issued by ALL manufacturers involved? 5. During an unplanned water event, has a process been established to on the possible removal and re-installation of the roofing system? 6. After the roofing installation has been completed, has a testing protocol been selected to ensure a water tight installation? (ASTM D 5957, sprinkler test, low voltage vector mapping, infrared thermography, etc.) a. Are the HVAC units, skylights, penetrations, flashing, also being water tested to ensure that other potential leaks have been addressed? 7. In single ply roofing installations, has the usage of PVC or TPO clad flashing be utilized? 8. Prior to installing any roofing materials, has the concrete substrate been tested for moisture content using either ASTM D 4263 or ASTM F 2170? 9. Has a temp roofing protocol been evaluated to achieve early dry-in and is it compatible with the permanent roofing system? 10. After final roofing is completed, has a temporary walk path plan been implemented? 11. When applicable, has the roofing single ply membrane terminated onto the vertical substrate as a way to ensure the roofing is water tight during inclement weather? 12. Are digital photos being taken during Initial, Follow-up and Special Inspections? Modified Page 2 of 5 Form QC502

42 WINDOWS N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Has a review of all adjacent materials/substrates for compatibility been completed? 4. Prior to releasing for fabrication an in-house mock-up (of each window type) should be completed to ensure a proper water tight system? 5. Many times, contract drawings indicate windows transitioning onto adjacent systems by way of a backer rod and sealant joint. When the sealant joint fails over time water will be able to access the interior if a secondary system has not been designed and installed. Has a review of the contract documents been done with the owner/design team to evaluate the cost vs. benefit of a secondary system? 6. When installing a self-adhered sheet flashing (SASF) system, has a review been completed at the window corners? a. This is often an area of material buildup and is prone to membrane removal/cutting during window installation; thus creating a path for moisture. 7. Has a review been done to ensure that all weep holes are open and have not been sealed with dirt, construction debris, or excess sealant? 8. Have follow-up inspections been tailored to the approved final mock-up? 9. Was the mock-up approved prior to any and all window installations? 10. Are digital photos being taken during Initial, Follow-up and Special Inspections? PLASTER N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility been completed? 5. Have all penetrations been installed tight to provide backing. This backing is needed to maintain a weather resistant barrier (WRB) during the plaster application? 6. Have all abandoned screws and staple holes been sealed with sealant and/or have the screws reinstalled with sealant? 7. Have all minimum lap requirements of WRB and SASF are being followed? 8. Have all surfaces been cleaned of all dirt and debris prior to installing SASF, sealants or liquid membrane? 9. Has a roller been used to install SASF? a. Using a roller will increase adhesion to manufactures recommendations. 10. Are digital photos being taken during Initial, Follow-up and Special Inspections? METAL PANELS N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility been completed? 5. When installing a metal panel system, has a high temperature SASF been used to deal with the heat load generated by the sun? Modified Page 3 of 5 Form QC502

43 6. If the system has been constructed with weep holes, are all weep holes clear of debris and larger than a ¼ diameter? 7. Have all penetrations been installed tight to provide backing? a. This backing is needed to maintain a weather resistant barrier (WRB) during the plaster application. 8. When installing any SASF material over sheathing is a primer required? a. When installing over a glass fiber faced material two coats of primer may be required. 9. Has all of the primer been covered with SASF on the same day? a. Any areas that were not covered with SASF will need to have additional primer applied. 10. Do metals require a primer to promote adhesion prior to applying sealant? 11. Are digital photos being taken during Initial, Follow-up and Special Inspections? EXPANSION JOINTS N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications been completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility? 5. At the location where the expansion joint intersects with the footing or slab, has a minimum 6 curb been installed at the base of the expansion joint? a. This will allow a location for the needed pan flashing. 6. Are digital photos being taken during Initial, Follow-up and Special Inspections? SEALANT N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? 4. Has a review of all adjacent materials/substrates for compatibility? 5. Are primers needed to promote adhesion to porous and non-porous substrates? 6. Has a compatibility test been done to ensure that the intended sealant will not degrade the adjacent material? a. Compatibility letters should be provided from sealant manufacturer as well as adjacent material manufacturer. 7. Is proper tooling being done during installation to: a. Promote adhesion to both bond lines? b. Ensure the proper hourglass shape for movement? c. To remove any trapped air? 8. Are digital photos being taken during Initial, Follow-up and Special Inspections? INTERIOR WET AREAS N/A YES NO 1. Have all of the manufacturer s product data and installation instructions been thoroughly reviewed? 2. Has a thorough review of the contract documents and specifications be completed? 3. Have mock-ups been constructed to ensure all project specific details will deliver a water tight installation? Modified Page 4 of 5 Form QC502

44 4. Has a review of all adjacent materials/substrates for compatibility? 5. Does the waterproofing membrane transition onto any adjacent materials which might need to be abraded to ensure a proper bond? 6. Has reinforcing fabric is being installed at horizontal to vertical transitions, inside and outside corners, penetrations, cracks, and elevation changes? 7. During the initial inspection, has a wet mil gauge been utilized during the installation of the fluid waterproofing application? a. Continue validating through all follow-up inspections. 8. Are all of the floor drains in this installation have a clamping ring to secure the waterproofing to the drain body? 9. Has access to waterproofed areas been limited until the tile installation is complete? 10. After the installation of the waterproofing membrane has been completed, has a flood test been performed of all areas to ensure a water tight installation per ASTM D 5957? 11. Are digital photos being taken during Initial, Follow-up and Special Inspections? Modified Page 5 of 5 Form QC502

45 Water Risk Assessment and Prevention Checklist PRE-CONSTRUCTION PHASE YES NO 1. Has a third party review of the design documents been completed? 2. Has a Site Specific Water Infiltration and Mold Plan been done for the project? 3. Have contract scopes been clearly defined, including Subcontractors, third parties and vendors? 4. Is renovation of an existing structure involved and have we documented all interfaces that may allow water infiltration? 5. Was a pre-construction video made to document water infiltration and mold issues that are existing? 6. Are mock-ups required and do they coordinate key water infiltration interfaces prior to construction? 7. Have all potential areas of water intrusion, temporary or permanent, been discussed during Preparatory Meetings? 8. Has a planning charrette been held on the building envelope and was water infiltration planning addressed? 9. Are material storage and laydown areas reviewed to prevent the possibility of water and/or flood damage? 10. Has Section D contract language been modified or altered? - If so, have changes been approved by our legal department? 11. Have you established a process for trade coordination at dissimilar material interface locations (e.g., block wall with window face)? 12. Has a remediation consultant that can respond immediately to an infiltration event been identified? POST-CONSTRUCTION ACTIVITIES YES NO 1. Have all identified defects been corrected and re-inspected prior to turn over of the project to the owner? 2. Have we received third party final inspection, written final inspection or documentation of satisfactory completion from the owner? 3. Have we provided written instructions and on-site training for the owner concerning proper maintenance of the property to prevent water infiltration? 4. Has an As-Built video survey been performed on the completed project? 5. Are all storm drain inlets functional and operational? Modified Page 1 of 1 Form QC501

46 Zurich Water Infiltration Audit Date: Schedule: Employees: District: Job # Name: Address: Phone: Fax: Distribution List Title Name Address Corporate President: Jeff Wenaas jwenaas@henselphelps.com Executive Vice President: Vice President: Corporate Safety: Jerry Shupe jshupe@henselphelps.com Operations Manager: General Superintendent: Project Manager: Project Superintendent: Project Engineer: Area Superintendents: QC Manager: Call Project Manager set tentative time for closing. Opening Conference, Attendees: Closing Conference, Attendees: Call and review with VP. Modified: Page 1 of 6 Form QC503

47 PRE-CONSTRUCTION PHASE: 1. Have roles and responsibilities been clearly defined, including Subcontractors, third parties and Vendors? Document Used to Track: Comments: 2. Evaluate and comment on water intrusion or mold awareness program. Document Used to Track: Comments: 3. Are quality control issues discussed in weekly Subcontractor Meetings? Document Used to Track: Comments: 4. Are mockups required prior to construction and are they documented per the QC Plan requirements? Document Used to Track: Comments: 5. Are all potential areas of water intrusion, temporary or permanent, discussed during Preparatory Meetings including but not limited to wind driven rain, glazing requirements, site drainage, roofing, existing building and new expansion joints or at any location where water could potentially cause damage? Site Roofing Glazing Skin Caulking Mechanical Electrical Louvers/Penetrations Other Document Used to Track: Comments: 6. Have project management and workers been trained on the importance and methods of preventing water intrusion? Document Used to Track: Comments: 7. Are procedures for the inspection of materials established for deliveries and prior to installation? Document Used to Track: Comments: 8. Has the project schedule been developed with envelope construction completion as a predecessor to the installation of finishes? Document Used to Track: Comments: Modified: Page 2 of 6 Form QC503

48 9. Has there been an established Partnering Program with the Owner and a peer review established for the mechanical systems and building envelope design? Document Used to Track: Comments: PRE-CONSTRUCTION ACTIVITIES: 10. Are project plans and specifications reviewed specific to water and mold intrusion? If so, what issues have been identified, if any? Document Used to Track: Comments: 11. Is a formal and project specific water and mold plan in place? Document Used to Track: Comments: 12. Is site planning performed to allow for adequate drainage to include French drain systems as applicable? Document Used to Track: Comments: 13. Is material storage and laydown areas reviewed to prevent water damage? Document Used to Track: Comments: 14. Has a Follow the Water Inspection Plan been developed? Document Used to Track: Comments: 15. Have roles been identified in plan per building? Document Used to Track: Comments: 16. Do contracts of Subcontractors and Vendors performing envelope, piping, HVAC and other activities critical to control of water damage contain language and directions that specifically addresses responsibility for repair and remediation of water damage? Roofing Glazing Skin 1 Caulking Mechanical Electrical Louvers/Penetrations Other Document Used to Track: Comments: Modified: Page 3 of 6 Form QC503

49 17. Has Section D contract language been modified or altered? If so, have changes been approved by our legal department? Document Used to Track: Comments: DOCUMENTATION: 18. Have RFIs been written to notify Architect/Engineer/Owner of possible instances where water intrusion is a potential? If so, does QC have proper documentation? Document Used to Track: Comments: 19. Have all shop drawings and submittals containing t in Contract or By Others been identified and resolved? Document Used to Track: Comments: 20. Has trade coordination been performed at dissimilar material interface locations (i.e. block wall with window face)? Document Used to Track: Comments: 21. Are checklists, inspection criteria, and digital photos maintained in Prolog? Document Used to Track: Comments: 22. Are digital photos and other documents backed up on the server and in Prolog? Document Used to Track: Comments: 23. Are digital photos being taken during initial, follow-up and special inspections? Document Used to Track: Comments: 24. Are third party consultants utilized? Are their responsibilities clearly outlined with regard to documentation of findings or test results? Document Used to Track: Comments: 25. Has supervisory staff received training in the HPCC Quality Control Program as well as water or mold intrusion issues? Document Used to Track: Comments: Modified: Page 4 of 6 Form QC503

50 CONSTRUCTION ACTIVITIES: 26. Has the project conducted a coordination review of all building envelope systems for installation sequence and compatibility issues with dissimilar building components? Document Used to Track: Comments: 27. Are there proactive Quality Control procedures that include testing porous materials with a moisture meter or infrared device, inspecting and photographing all waterproofing envelope work and piping before it is covered? If yes, what are they? Document Used to Track: Comments: 28. Are inspections being conducted as it relates to protection of stored materials prior to installation? Document Used to Track: Comments: 29. Is temporary protection of completed work and stored materials being inspected on a regular basis? Document Used to Track: Comments: 30. Is the project conducting water testing on the building envelope? Document Used to Track: Comments: 31. Does a DEIFS or EIFS exposure exist? If so, have flashings and control joints been installed? What defines an exposure? Document Used to Track: Comments: 32. Are DEIFS or EIFS installers factory trained and certified? Document Used to Track: Comments: 33. Are DEIFS or EIFS certificates or documentation of training on file in the HPCC Quality Control File System? Document Used to Track: Comments: 34. Have DEIFS or EIFS factory representatives been on site to conduct inspections? What did they inspect? Document Used to Track: Comments: Modified: Page 5 of 6 Form QC503

51 35. Are optimal jobsite temperatures monitored during performance of work and relative humidity below 70%? Document Used to Track: Comments: 36. Is there a plan to inspect the work completed by the Subcontractor trades prior to covering up the work? Document Used to Track: Comments: POST-CONSTRUCTION ACTIVITIES: 37. Have defects with water intrusion been corrected and re-inspected prior to turn over of the project to the Owner? Document Used to Track: Comments: 38. Have we received third party final inspection, written final acceptance or documentation of satisfactory completion from the Owner? Document Used to Track: Comments: 39. Have we provided written instructions and on-site training for the Owner concerning proper maintenance of the property to prevent water infiltration? Document Used to Track: Comments: 40. Are we providing rapid and complete response to any water infiltration warranty items (i.e. Owner training, HVAC operation, filter change out, etc.)? Document Used to Track: Comments: 41. Has an as-built video survey been performed on the completed project? Document Used to Track: Comments: 42. When water damage occurs, is it being cleaned up and dried out within the first hours? Document Used to Track: Comments: 43. Do you have a dedicated team that focuses simply on water infiltration problems and warranty work? Document Used to Track: Comments: Modified: Page 6 of 6 Form QC503

52 Appendix 10.3 Commissioning Flow Chart

53 Commissioning Process Flow Chart Project Start 1. Commissioning Plan Develop Site Specific Commissioning Plan Form Commissioning Team / Review Project Requirements / Develop & Schedule Commissioning Deliverables Submit Commissioning Plan Commissioning Partnering Meeting Acceptance 2. Pre-Construction Activities Develop Contract Documents Develop Basis of Design Incorporate Owner s Project Requirements Acceptance Update Commissioning Team Perform Design Reviews to verify OPR, BOD and Contract Documents. Verify Sequence of Operations and Systems Integration Compatibility 3. Master Equipment List Update Basis of Design, Owner s Project Requirements and Contract Documents Submittal Requirements Review Develop Systems List for Commissioning Verify OPR & BOD Develop Master Equipment List Determine Systems Manual Structure Verify OPR & BOD Determine Training, O&M, Warranty, Commissioning Document Requirements Acceptance 4. Test Procedure Development Initial O&M Documentation Review Develop Functional Performance Tests Develop Integration & Start Up Checklist Acceptance 5. Construction Controls Checkout & TAB Complete System Integration Checklist Complete Manufacturers Start Up Checklists Equipment Start Up 6. Functional Performance Testing Subcontractor Pre- Functional Testing Direct & Verify Tests Update Issues Log Resolve Issue 7. Close Out Documents Complete Systems Manuals Complete Commissioning Plan & Final Report Training, Warranty, O&M, Warranty Review Direct & Verify Seasonal Tests Update Issues Log Resolve Issue Acceptance Modified: Form Cx101

54 Appendix 10.4 Quality Control Point File List

55 Hensel Phelps Project Point File System - Quality Control System Point File. Description Quality Control Quality Control Plan Mold Action Plan Master Test Register Quality Process Log (QPL) Quality Control Forms Library Resources RFI Verification Quality Control Checklists (Site Specific) Calibrations and Certifications Quality Audits Quality Control Meeting Minutes QC Department Meeting Minutes QA / QC Meeting Minutes Quality Process Documentation Red Folders (Pre-Mobilization, Preparatory Meetings, Initial Inspection, Follow-up Inspections) Division 1 General Requirements Division 2 Existing Conditions Division 3 Concrete Division 4 Masonry Division 5 Metals Division 6 Wood and Plastic Division 7 Thermal and Moisture Protection Division 8 Openings Division 9 Finishes Division 10 Specialties Division 11 Equipment Division 12 Furnishings Division 13 Special Construction Division 14 Conveying Systems

56 Hensel Phelps Project Point File System - Quality Control System Point File. Description Division 21 Fire Suppression Division 22 Plumbing Division 23 HVAC Division 26 Electrical Division 27 Communications Division 28 Electronic Safety & Security Division 31 Earthwork Division 32 Exterior Improvements Division 33 Utilities Inspections Material Inspections (by Division or DFOW) Source Inspections (by DFOW) Wall Close-In Inspections (By Area or Date) Raised Floor Close-In Inspections (By Area or Date) Ceiling Close-In Inspections (By Area or Date) In-House Inspections (By Area or Date) Pre-Final Inspections (By Area or Date) Final Inspections (By Area or Date) Final Acceptance (By Area or Date) Concrete Pour Card Steel Inspections Testing (By Division) Concrete Testing Precast Concrete Testing CMU, Grout & Mortar Tests CMU Efflorescence Tests Weld Tests / UT Tests Stud Bend Tests Fastener Torque Testing

57 Hensel Phelps Project Point File System - Quality Control System Point File. Description Wood Moisture Testing Water Proofing Testing Insulation Pull Tests Air Barrier Testing Infrared Testing Fireproofing Tests Window Water and Air Penetration Tests Floor Moisture and PH Testing Raised Floor Adhesive Pull Tests Carpet Pull Testing Electro-Static Dissipative Testing Acoustical Testing Paint Pull Tests Floor Sealer Testing Elevator Load Tests Elevator Testing Fire Suppression Hydro Tests Fire Suppression Flow and Pressure Tests Fire Suppression Air Tests Chlorination Testing Sanitary Stack Testing Stormwater Testing DALT Testing Fire Damper Testing Refrigerant Testing Hydronic Testing Hy-Pot Testing Megger Testing Ground Resistance Testing

58 Hensel Phelps Project Point File System - Quality Control System Point File. Description Continuity Testing Cathodic Protection Tests Light Level Testing Fire Alarm Testing Soil Compaction and Moisture Tests Soil Environmental Testing Asphalt Thickness and Density Testing Storm Pipe Air Leakage Testing Discrepancy Log and Reports Discrepancy Log and Reports Hensel Phelps Daily Reports/Project Logs (See.3.2 for subcontractor daily reports) Hensel Phelps Daily Reports / Project Logs Photographic Documentation Quality Control Turnover Documentation O&M, OMSI and SOMM s Attic Stock Documentation

59 Appendix 10.5 Sample Forms

60 PROJECT: JOB NO.: PURCHASING MEETING/SUBCONTRACTOR SUPPLIER INTERVIEW DATE: TIME: TRADE: SUBCONTRACT OR PURCHASE AGREEMENT FIRM S NAME: ADDRESS: CITY: STATE / ZIP: PHONE: FAX: HOW CONDUCTED: Meeting: Telephone: Hensel Phelps Representative(s) Subcontractor/Vendor Representative(s) Safety Expectations - Overview of Hensel Phelps Safety Culture: We have a Zero Accident Culture Zero Tolerance for the following items (Project can customize list): o Drug or Alcohol Use o Fighting / Horseplay o Trenching & Excavation o Confined Space o Fall Protection o Lock-out/Tag-Out o Removal of safety devices o Working without an AHA o Harassment o Unacceptable Safety Attitude o Repeat offenders o Others, as this list is not all inclusive Modified: Page 1 of 6 Form QC202

61 Focus on training / education, pre-planning and accountability Training/ Education o Qualified / Competent Supervision o Safety orientation mandatory for all craft before they step on the jobsite (1-2 hour duration) Pre-Planning o Site Specific Accident Prevention Plan Prepared by Hensel Phelps Project Commitment o AHA Activity Hazard Analysis Prepared by Foreman / Superintendent. Signed by all craft Consistently reviewed to make sure the AHA is current o Subcontractor Safety Deliverables Accountability o Foreman / Supervisor Indoctrination o SAFE Program Safety Accountability For Everyone o Discipline policy Furnish all as required by Contract dated issued by for the Construction of. All work and materials shall be in accordance with above referenced documents, Division 1 - General Requirements and Specification Section (insert spec section) (insert spec description), (repeat for all sections that apply), and addendums are included within the scope of this contract. REVIEW DRAWINGS AND SPECIFICATIONS: Drawings Reviewed: Drawings Marked: tes: Modified: Page 2 of 6 Form QC202

62 Inclusions: Exclusions: Subcontract or / Supplier Hensel Phelps With Modified: Page 3 of 6 Form QC202

63 General and Special Contract provisions: Small Business Participation: Hensel Phelps tracks federal participation on all projects. Federal Classifications LBE SBE SDBE WOSB HUBZone VOSB SDVOSB / Amount ($) Project Goals (%) For Small Business Participation on a Project with specific State, City or Local certification requirements, use table below and modify as needed for Project specific goals, delete if a Federal Project. Project Specific Percentage Amount ($) Project Goals County City Local / Other Insurance Company: Agent: Phone Number: Certificate of Insurance Issued By, Date: Surety Company: Agent: Phone Number: Additional Comments: Modified: Page 4 of 6 Form QC202

64 Quality Expectations: Eliminate Construction Defects Site Specific Quality Control Plan Review Quality Process Flowchart Mock-Up Requirements DFOW Definable Features of Work Testing Frequency / Responsibility Water Intrusion / Mold Prevention SCHEDULING INFORMATION: Project Duration: Project Major Milestones: Contract Approximate Start Date: Contract Approximate Completion Date: Special Scheduling Requirements: General Expectations To Review: The project will have Site-Specific Plans, including: 1. Job Information and Policy Brochure (JIP) 2. Quality Control and the 6-Step Process 3. Safety and SAFE 4. Water Infiltration and Mold Prevention Plan 5. Site Utilization 6. Material Handling These Plans and Procedures are currently in the process of being developed and your input and participation in the Plans and Procedures will be critical to project success. Additional Critical Items: Review Subcontractor s Startup Risk Assessment Questionnaire (Form QC203) Modified: Page 5 of 6 Form QC202

65 Base Bid: Bond Included: Total Base: $ Bond Required: Bonds Executed by / Date: SDI Enrollment: SDI Approval by / Date: Blank Contract Forms Provided: Contract Executed by / Date: Federal Projects Only: 1. Have you received 80% or more of your gross revenues within the past year from federal contracts, subcontracts, loans, grants or other federal assistance? 2. Have you received $25 million or more of your gross revenues within the past year from federal contracts, subcontracts, loans, grants or other federal assistance? 3. If the answers to both of these questions are, then list the names and total compensation of each of your five most highly compensated executives. Hensel Phelps Representative: Subcontractor/Vendor Representative: Title: Date: Title: Date: Modified: Page 6 of 6 Form QC202

66 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. MEETING DETAILS: Project: Project #: Subcontractor: CSI Specification Sections(s): Scope of Work Overall: Date: Meeting Location: Meeting Time: ATTENDEE LIST & POINTS OF CONTACT: Print Name HP PM HP Supt HP Area Supt HP Proj Eng HP Office Eng HP QC HP Safety Company Phone Sub Principal Sub PM Sub Supt Sub Foreman Sub QC Sub Safety 2nd & Subtier Subs Will a second Pre-Mobilization Meeting be required? NOTE: An additional Pre-Mobilization Meeting may be required if 2nd Tier Subcontractors are not present. HENSEL PHELPS 6-STEP QUALITY CONTROL / SAFETY PROCESS STATUS Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Purchasing Meeting Subcontract Issued Pre-Mobilization Meeting Preparatory Meeting Initial Inspection Follow-up Inspection Final Inspection Complete ( Complete ( Complete ( Complete ( Complete ( Complete ( ) ) ) ) ) ) Prerequisites of Pre-Mobilization Meeting: Modified: Page 1 of 6 Form QC204

67 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. Subcontract Issued Subcontractor Startup/Risk Assessment Questionnaire Returned Purchasing Meeting Action Items Resolved Attachments / Resource Records for Pre-Mobilization Meeting: 6-Step Quality Control/Safety Process Flow Chart (Form QC201) Subcontractor/Supervisor Foreman Indoctrination (for Management signature) (Form SH B04.03) T&D sorted for this Subcontractor's Scope (as available) Copy of Subcontract (minimum all inclusions and exclusions) Copy of current Contract Documents (available, not attached) Job Information and Policy Brochure (JIP)(available, not attached) Copy of all applicable Codes and Standards from the Subcontractor HENSEL PHELPS CORRESPONDENCE (Information is also provided in JIP Brochure) Direct all correspondence to the Hensel Phelps Jobsite Office (DO NOT SEND TO DISTRICT OFFICE AS IT WILL ONLY DELAY PAYMENT / PROCESSING.) Hensel Phelps USPS Address: Phone (field office): FedEx/UPS Delivery Address: Fax: Project Name / Owner Contract Number: HP Project #: HENSEL PHELPS JOBSITE OFFICE CONTACT (Use above project information on all correspondence) Main Contact: Phone: Backup Contact: Phone: SUBCONTRACTOR INFORMATION: Company Name: USPS Address: Main Contact: Phone: FedEx/UPS Delivery Address: Backup Contact: Phone: Modified: Page 2 of 6 Form QC204

68 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. Subcontractor Safety Point of Contact: Main Contact: Phone: Subcontractor Quality Control Point of Contact: Main Contact: Phone: Backup Contact: Phone: Backup Contact: Phone: 2nd TIER OR OTHER SUBCONTRACTOR INFORMATION (list all as applicable) Company Name: USPS Address: Main Contact: Phone: FedEx/UPS Delivery Address: Backup Contact: Phone: A. CONFIRMATION OF DOCUMENTS RECEIVED OR WHEN IT CAN BE EXPECTED FROM HENSEL PHELPS RECEIVED JIP Brochure Current Contract Documents with Addendums Site-Specific Accident Prevention Plan Site-Specific Quality Control Plan Site Utilization Plan Project CPM (Owner Approved) Project Submittal Register (T&D) NOTE: A copy of each should be available for review at the meeting. EXPECTED B. SITE SPECIFIC SAFETY EXPECTATIONS (Creating a "Zero Accident Culture") 1. Project primarily controlled by regulations of (check one) OSHA 1926 ACOE EM Other: Do you have access to these documents? 2. Do you have a Corporate Safety Plan? If yes, please provide 3. Site Specific Safety Expectations Jobwide Safety Meetings will be held Jobsite Safety Committee will consist of and will be held Safety Audits will be performed Subcontractor Safety Meeting Report is due weekly Jobsite Safety Orientations are and must be attended by all before starting work Foreman / Supervisor Indoctrination signed by upper management (attached for signature) Subcontractor GHS Program/HazCom Binder Modified: Page 3 of 6 Form QC204

69 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. Employee Safety Qualifications/Certifications/Training Documentation Emergency Contact List Review Input from Safety section of Startup Questionnaire 4. Safety Action Items from Meeting: (AHA list developed with DFOW) C. SITE SPECIFIC LOGISTICS INFORMATION 1. Site Security / Access: a. Badging (lead times, qualifications) 2. Overall Site Utilization: Site Utilization Plan, Deliveries, Parking, Material Handling, Temporary Services, Hours of Work: (to be discussed further at Prep) 3. Project Communications (meeting schedules, radio frequencies): D. SITE SPECIFIC QUALITY CONTROL EXPECTATIONS 1. Site Specific Quality Control Expectations Master Test Register / Testing Process Mockups Project Commissioning Subcontractors Daily Project / Quality Control Report The Inspections Process Are Permits required for this work? 2. Develop a list of anticipated DFOWs requiring a future Preparatory Meeting and the anticipated dates of these (attach Preparatory Meeting Subcontractor Pre-Planning Discussion Checklist Expectations): a. e. b. f. c. g. d. h. 3. Review of the importance of a "Follow the Water Mentality" to the Quality Process 4. Commissioning Expectations Master Equipment List Commissioning Plan and Schedule Development 5. Review Input from Quality section of Startup Questionnaire Modified: Page 4 of 6 Form QC204

70 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. 6. Subcontractor Quality Control Plan 7. Employee Quality Qualifications/Certifications/Training Documentation 8. Subcontractor to supply copies of all applicable Codes and Standards. 9. Quality Action Items from Meeting: E. SITE SPECIFIC SCHEDULE EXPECTATIONS 1. Status of Current Project Schedule 2. Site Specific Schedule Descriptors a. CPM Structure and Numbering b. Area ID, Breakdown and CLINs c. Long Lead Planning Activity Requirements 3. Review Input from Schedule section of Startup Questionnaire 4. Review input that will be needed by Hensel Phelps ASAP (Superintendent needs to provide a list of needs) 5. Discuss the subcontractor's primary schedule concerns and expectations of HP they feel are important. 6. Planning and Coordination Meetings 7. Schedule Action Items from Meeting: F. SUBMITTAL AND ADMINISTRATIVE PROCEDURES 1. The submittals for a DFOW must be submitted and approved prior to scheduling the Preparatory Meeting and before starting any work. Please submit copies for review and approval. (See JIP) * See attached T&D for complete listing of all needed submittals and documentation for each scope of work 2. Keys to Submittal Success (could be a general handout) 3. The anticipated list of all submittals within this scope of work and the anticipated delivery dates are a key component to the overall project success. (Verification of accuracy is critical.) Information to be gathered should include: Type of Submittal Anticipated fabrication period Anticipated date for submittal Anticipated delivery dates Anticipated procurement period 4. Administrative Submittal Requirements NOTE: These submittals may vary by contract - review closely for compliance and modify list as needed. Subcontractor Safety Plan Schedule of Values (Pay Application) 5. Review the Pay Application Process 6. Review Input from Startup Questionnaire 7. Administrative Action Items for Meeting: Committed Date Modified: Page 5 of 6 Form QC204

71 Pre-Mobilization Meeting Agenda PreMob Meeting is held as soon after issuance of Subcontract as practical. SUMMARY 1. First DFOW to start work is: 2. Anticipated Start Date is: 3. AHA for DFOW will be due: 4. First Preparatory Meeting is scheduled for: a. Can others be scheduled at this time? Subcontractor Representative Date Hensel Phelps Representative Date Modified: Page 6 of 6 Form QC204

72 Preparatory Meeting Agenda Preparatory Meeting is held 7-10 days prior to the Start of all DFOWs and work is not to begin without the Prep Meeting completed. MEETING DETAILS: Project: Subcontractor: CSI Specification Sections(s): Definable Feature/System of Work (DFOW/DSOW): Date: Meeting Location: ATTENDEE LIST & POINTS OF CONTACT: Print Name HP PM HP Supt HP Area Supt HP Proj Eng HP Office Eng HP Field Eng HP QC HP Safety Project #: Meeting Time: Cell Phone Sub PM Sub Supt Sub Foreman Sub QC Sub Safety 2nd & Subtier Subs Owner's Representative (P) 3rd Party Testing Agency (P) Commissioning Agent (P) Regulatory Agency (O) Modified: Page 1 of 5 Form QC205

73 Preparatory Meeting Agenda Preparatory Meeting is held 7-10 days prior to the Start of all DFOWs and work is not to begin without the Prep Meeting completed. A. HENSEL PHELPS 6-STEP QUALITY CONTROL / SAFETY PROCESS STATUS Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Purchasing Meeting Subcontract Issued Pre-Mobilization Meeting Preparatory Meeting Initial Inspection Follow-up Inspection Final Feature Inspections Complete ( Complete ( Complete ( Scheduled ( As Required ( Anticipated ( ) ) ) ) ) ) B. REVIEW QUALITY CONTROL MEETING ACTION ITEMS FROM THE PURCHASING AND PRE-MOBILIZATION MEETINGS FOR COMPLETENESS (Attach Open Action Items and get commitments on finalizing) C. CONFIRM PREPARATORY MEETING PREREQUISITES ARE ALL COMPLETE: (Attach Prerequisite Commitments from Pre-Mobilization Meeting) D. DESCRIPTION OF DFOW COVERED IN THIS PREPARATORY MEETING E. PREPARATORY MEETING REFERENCE DOCUMENTS Site-Specific Accident Prevention Plan Accident / Near Miss Procedure F. GENERAL SITE-SPECIFIC INFORMATION SUMMARY (no reason for review, simple reference information) All Formen and Supervision must have an Indoctrination with the Project Superintendent Prior to Starting work. All Deliveries should enter through the gate. (See JIP map.) All Deliveries must be scheduled with Hensel Phelps a minimum of 24 hours in advance. Jobsite Orientations: Days Capacity Times Spanish Version NOTE: t allowed to begin work until employee has been in Orientation Jobwide Safety Meeting: (Monthly) Day Time Location Mandatory Attendance Quality Control and Sub's Daily Reports must in by 10 AM the following morning, put in Modified: Page 2 of 5 Form QC205

74 Preparatory Meeting Agenda Preparatory Meeting is held 7-10 days prior to the Start of all DFOWs and work is not to begin without the Prep Meeting completed. Subcontractor's Coordination Meeting (Weekly) Day Time Mandatory Attendance Jobsite Safety Committee/Audit (Weekly) Day Time te: Mandatory participation of one Supervisor from each Subcontractor. Weekly QC Meeting will be on. te: Mandatory Attendance By The Designated QC Representative Site Work Hours am to pm Site Work Restrictions of Importance - ise, Light, Site Security - Access/Badging N/A Badge Required (may take up to days) Inspection tifications must be filed a minimum of 24 hours in advance at Test tifications must be filed a minimum of 24 hours in advance at All Subs must perform weekly Safety Meetings and submit Safety Meeting Report by 10 am the following day Hensel Phelps Equipment will be scheduled a minimum of 24 hours in advance Crane Scheduling Hoist Scheduling Forklift Scheduling smoking or tobacco products inside of building. ( Exceptions.) Smoking allowed only in designated areas outside building. Lunch IS or IS NOT allowed in the building. G. PROJECT SAFETY Review of the Hensel Phelps Site-Specific Accident Prevention Plan Acceptable AHA - review and discuss expectations Focused discussion on the top five safety risks associated with this DFOW SAFE Program - Involvement, Trending and Accountability Site "Zero Tolerance" Policy SDS Inventory / HazCom Plan Accident Reporting Procedures / Tracking - Accident Investigations, DART, OSHA 300 Site Emergency Action Plan / Rally Points / Signal All Equipment must undergo a Safety Inspection upon arrival by Employee / Supervision Requirements and Training (i.e., competent, qualified, trained, certified) Site-Specific Equipment Plans as a result of the AHA Process (i.e., cranes, confined space, fall prot., etc.) Other / Action Items for Follow-up: Modified: Page 3 of 5 Form QC205

75 Preparatory Meeting Agenda Preparatory Meeting is held 7-10 days prior to the Start of all DFOWs and work is not to begin without the Prep Meeting completed. H. PROJECT QUALITY CONTROL Review of the Hensel Phelps Site-Specific Quality Control Plan Focused Discuusion on the top 5 quality risks assciciated with this DFOW Trade Coordination/Interfaces / Substrates / Tolerances Supplying HP a Copy of all Applicable Codes and Standards Material Handling, Lay-down, and Site Utilization Expectations All materials incorporated into the building must be inspected upon arrival by Manufacturer's Storage Recommendations/Installation Instructions Acceptability and Compatibility of Materials - Before and After Protection of Work/Respect of Other's Work Project Commissioning Starts w - First Step Master Equipment List (MEL) Employee / Supervision Compotency Requirements and Training Documentation Water Infiltration and Mold Prevention Procedures Initial Inspection: Review the Procedure for Initial and Follow-Up Inspections Scope of Initial Inspection/Hold Point(s) - Quantity to be reviewed Location and Time of Inspection Review of the Inspection Checklist Photographs/Inspection Documentation / Action Items Testing Procedures: Master Test Register (MTR) Testing Equipment Submittals and Certifications Testing Requirements for this DFOW Testing tification Requirements Addressing substandard Quality/Failed Tests - Deficency tice Other / Action Items for Follow-up: Inspections Procedures: Are Outside Resources Performing Inspections? Source and Special Inspection Requirements for this DFOW Inspection tification Requirements Addressing substandard Quality/Failed Inspections - Deficency tice Modified: Page 4 of 5 Form QC205

76 Preparatory Meeting Agenda Preparatory Meeting is held 7-10 days prior to the Start of all DFOWs and work is not to begin without the Prep Meeting completed. Address the Inspection Process for Permitted Work Other / Action Items for Follow-up: I. PROJECT SCHEDULE Review current CPM (sort of this Subcontractor's activities for this DFOW) Importance of Subcontractor input into all phases of schedules - CPM, 4-Week, 90-Day Focused Discussion on the Top Schedule Risks in Your Scope Schedule Accountability - Current Durations Identify milestones (project and trade specific) Confirm production rates/crew sizes - provided in Pre-Mobilization and Startup Questionnaire Discuss key flows of work / Are there opportunities to improve? Other / Action Items for Follow-up: J. PREPARATORY MEETING ACTION ITEMS Subcontractor Representative Date Hensel Phelps Representative Date Modified: Page 5 of 5 Form QC205

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82 QUALITY CONTROL MEETING AGENDA OIA South Airport Terminal C Phase 1 HPCC ) Prep Meetings: a) Action Items from Previous Preparatory Meetings i) ii) b) Upcoming Preparatory Meetings i) ii) 2) Initial Inspections & Follow-Up Inspections: a) Action Items from QC Inspections b) Upcoming Inspections i) ii) 3) Close-In Inspections & Code Inspections: a) Upcoming Close-In Inspections b) Final and/or Punchlist Inspections c) Code Inspections 4) Testing Records: a) Third Party Testing: b) QC/QA Testing: 5) Schedule Review: a) 4-Week Look-ahead Schedule see attached 6) Deficiencies/Action Items: a) Deficiency Log See Attached b) New DRs c) Old DRs 7) General Discussion Items: a) Modified: Page 1 of 1 Form QC406

83 Quality Control Daily Report Project Name / Site: OIA South Airport Terminal C Phase 1 Date: INSPECTIONS: Inspection: Pass / Fail Location / Comments SPECIAL INSPECTIONS: Inspection & Log : Pass / Fail Location / Comments TESTS PERFORMED: Test Type Pass / Fail Location / Comments QUALITY ASSURANCE OBSERVATION NOTES: Modified: Page 1 of 3 Form QC405

84 Quality Control Daily Report. Company Observations and Comments Modified: Page 2 of 3 Form QC405

85 Quality Control Daily Report I HEREBY CERTIFY, BY MY SIGNATURE, THAT TO THE BEST OF MY KNOWLEDGE THE ABOVE GIVEN INFORMATION IS TRUE AND ACCURATE. ALL WORK DOCUMENTED IN INSPECTIONS AND TESTS COMPLIES WITH THE REQUIREMENTS OF THE CONTRACT DRAWINGS AND SPECIFICATIONS OR IS EXPLICITLY DOCUMENTED AS NON-COMPLIANT. DATE: PRINT NAME: QUALITY CONTROL REPRESENTATIVE: Modified: Page 3 of 3 Form QC405

86 Quality Process Log (QPL) OIA SOUTH AIRPORT TERMINAL C - PHASE Date that Activity was Completed CSI Division CSI Section Task - Defined Feature of Work Responsible Contractor RAD Ck. List AHA Field Responsibility Office Responsibility Purchasing Meeting Pre-Mobilization Meeting Material Inspection Mock-Up Preparatory Meeting Initial Inspection Follow-up Inspection Special / Source Inspection Final Inspection Modified: Page 1 of 1 Form QC404

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90 Subcontractor s Start-up / Risk Assessment Questionnaire We are excited that (Subcontractor Name) is a member of the Hensel Phelps team on (Project Name) project. In order to start out on the right foot, we would like to gather some early information and input about your scope of work. We know you are busy, but spending the time it takes to provide in-depth answers will pay off in a smoother running project for all of us. The questions represent critical elements that are key to our project team s success: Safety, Quality, Schedule, Administrative, and Site Logistics. Feel free to utilize the space provided or use additional pages to provide the most comprehensive information possible. We look forward to working with your company and forming a profitable relationship for the future. IMPORTANT NOTE: All information gathered is for the sole use of this project team and will not be shared with any other party without the permission of the providing contractor. SAFETY Creating a Zero Accident Culture on this project is a goal that not only makes all of us more profitable, but most importantly, sends our employees home uninjured to their families. With good planning and communication, we will be providing the safest possible workplace for all of our employees. 1. Does your company have a published Safety Plan? If yes, please provide a copy to Hensel Phelps with your response. 2. Do you have a Corporate Safety Director? If yes, who? 3. Will you have Safety Personnel dedicated to this project? If yes, who? If no, who do we contact to discuss safety concerns? 4. Who is to be contacted if there is an emergency on this project? Name: Office Number: Mobile Number: Address: 5. How does your company provide for safety training of your employees? 6. Will cranes be used to perform your scope on this project? Owned Rented 7. Will you have any type of forklift on the project? Owned Rented Modified: Page 1 of 6 Form QC203

91 8. Will aerial lifts (boom lifts or scissor lifts) be used to perform your scope on this project? Owned Rented 9. What do you feel are the five top safety hazards/risks in performing your scope of work (provide more if needed)? a. b. c. d. e. 10. Does your scope affect the safety of other subcontractor employees (i.e., Air Quality, ise, Flood, Falling Objects)? If yes, describe: 11. Does your scope require any competent, qualified, or certified employees: If so, what activities and requirements? QUALITY CONTROL The cost of poor Quality Control and rework can be staggering, both in time delays and money. We will implement a Site Specific Quality Control Plan on this project and your feedback regarding these questions will improve the overall quality on this project and accomplished our goal of do the work right the first time, every time. 1. Does your company have a formal Quality Control Program? If yes, please provide a copy with your response. 2. Will you have personnel dedicated to Quality Control on this project? If yes, who? If no, who do we contact to discuss quality concerns? 3. Will you be doing off-site fabrication that may require in-process inspections or testing? If yes, where? 4. What do you believe the top five Quality Control risk factors for your scope of work are on the project? a. b. c. d. e. Modified: Page 2 of 6 Form QC203

92 5. On any past projects has there been a wall button up, ceiling close up or Punchlist procedures that you believe was particularly successful that you would like to share? If so, please describe: 6. Do you believe there is value in a Quality Recognition Program on this project? Are you willing to participate? 7. Does your company provide for training of employees in quality workmanship? Describe: 8. Does your scope require a Manufacturer s Certification to be an installer? Describe: 9. Does your company provide for training of employees in manufacturer-specific installation requirements? Describe: 10. Are there any Mock Up requirements for your scope of work? Describe: 11. Does your scope require a Manufacturer s Inspection during construction or at the end to implement the warranty? Describe: 12. Does your scope require an inspection by any outside agencies or authorities to be deemed complete? Describe: SCHEDULE The Project Schedule is a tool whose success is predicated on good communication, good coordination and a high level of input from all the stakeholders in the project. Your schedule input over the next few weeks is critical to the project s success. Although we cannot always accommodate every request or idea, the more input, ideas, and information we can gather, the better the schedule will be. Modified: Page 3 of 6 Form QC203

93 1. Please provide the units (SF, LF, LS, EA) that you utilize to track crew productivity. 2. What is the number of units per day you expect from a crew? Please describe crew size with the units. 3. Please provide total crew manhours you are projecting in the major work areas. (This information can significantly improve schedule quality.) 4. Provide any quantities you can for the elements of work in your scope that we can utilize to make a better schedule. The better breakdown you can provide by floor and by area, the better the schedule will be. 5. A key element in a schedule s success is proper sequencing, please describe the construction sequence that you feel benefits your scope of work the best on this project. 6. Do you have long lead equipment and/or materials in your scope that needs to be accommodated in the schedule? Please identify and provide lead time. 7. Do you have oversized equipment in your scope that needs to be accommodated in the schedule in order to get that equipment in place? Please identify and provide sizing and potential lead times: 8. Please identify your top five schedule concerns on this project and how we can help mitigate those concerns in the scheduling process. a. b. c. d. e. Modified: Page 4 of 6 Form QC203

94 SITE LOGISTICS AND/OR MATERIAL HANDLING The flow of equipment, tools, craft persons, and materials within the jobsite boundaries is a key element in all aspects of Safety, Quality and Productivity. Material Handling is the leading cause of accidents on all projects and combined with site logistics require significant planning to insure a safe and organized project. Site Logistics in concert with material handling is one of the first elements of the project that can set the tone for the entire project and the attitudes of the craft as they enter the jobsite. 1. Will you be doing any significant material fabrication on site? If so, describe your needs for this fabrication: 2. Identify what you feel are critical site logistic issues that will help you on this project? 3. List the major types of material you will be receiving and how they are packaged. 4. Are any of your materials sensitive to moisture, humidity, temperature and/or breakage? Describe: 5. Will your deliveries require side, rear, or top access for unloading? 6. How do you plan to unload your deliveries? 7. How will material be marked as to its destination within the building? 8. How will you move material once stored inside the building? Modified: Page 5 of 6 Form QC203

95 9. What size temporary storage area would be ideal on each floor or area (LxWxH)? (Be Realistic) Describe needs in detail: 10. Does any of the material requiring storage have a significant weight that needs to be coordinated and potentially distributed (i.e., over 1,000 lbs.)? ADMINISTRATIVE 1. Do you plan on utilizing offsite storage and payment for offsite stored material? Describe: 2. Where are project administrative functions performed? (i.e., submittals, pay applications, payroll) Office Jobsite 3. Will you need space for an onsite office trailer? Describe needs (Power, Phones, Water (if available), Sanitary (if available)): Modified: Page 6 of 6 Form QC203

96 Subcontractor Request for Inspection or Test To: Applicable RFI. Log : From: Specification. Phone. Contractor: Drawing Reference: Fax. Date of Request: Floor Level: Room : Inspection Date: Day: M T W T F S (circle one) AM: PM: Types of Inspection or Test: Piles Soil Compaction Testing Reinforcement Steel Concrete Placement Structural Welding Miscellaneous Welding Fire Proofing Framing Electrical Plumbing Mechanical Other (The signature below acknowledges that the work has been installed per the Contract Documents, pre inspected and ready for final inspection.) Contractors Signature: Partial Rough-In Final Detailed Description of Site Location and Specific Code Inspection or Test Requested: Approved Re-inspection Required Cancelled / Re-scheduled Inspector Comments: (Attach additional sheets if required) Inspector Signature: Date: Important: Inspection requests must be submitted to Hensel Phelps office a minimum of 24 hours prior to the requested date. Contractors must pre inspect all work prior to requesting inspections or tests. Re-inspection fees may apply for failed inspections. Inspection requests must be completely filled out and signed. Inspection requests must be submitted by 2:30pm the day before the requested inspection. Modified: Page 1 of 1 Form QC302

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