Vancouver Chapter Study Group. BABOK Chapter 2 Business Analysis Planning & Monitoring. October 21, 2015

Transcription

1 Vancouver Chapter Study Group BABOK Chapter 2 Business Analysis Planning & Monitoring Jorge Vega, CBAP October 21, 2015

2 Chapter 2: Business Analysis Planning and Monitoring 2.1 Plan BA Approach 2.2 Conduct Stakeholder Analysis 2.3 Plan BA Activities 2.4 Plan BA Communication 2.5 Plan Requirements Management Process 2.6 Manage BA Performance Mnemonic: ASACMP ( Ace a Camp ) 2

3 Input and Output Diagram 3

4 General Questions Do you plan for and manage business analysis where you work? Do you think about stakeholders and communications? What kinds of situations/projects would this knowledge area help with? How are BA performances measured where you work? 4

5 2.1 Plan Business Analysis Approach 5

6 Elements of Planning BA Approach Timing of BA Work Formality and level of detail of BA Deliverables Requirements Prioritization Change Management BA Planning Process Communication Requirements Analysis and Management Tools Project Complexity 6

7 Techniques of Planning BA Approach Decision Analysis Process Modeling Structured Walkthrough 7

8 Exercise Summarize the differences in the BA planning that plan driven vs. change driven projects can have based on the elements of this task: Timing of BA work Formality of BA deliverables Change Management Communication with Stakeholders Requirements Analysis and Management Tools 8

9 2.2 Conduct Stakeholder Analysis 9

10 Elements of Stakeholder Analysis Identification Complexity of stakeholder group Attitude and Influence Authority with respect to BA tasks 10

11 Techniques RACI Matrix Responsible who does it? Accountable who makes decisions? Consulted who provides input? Informed who needs to know? Stakeholder Matrix Influence vs. Impact High vs. Low 11

12 2.3 Plan Business Analysis Activities 12

13 Elements of Planning BA Activities Geographical location of stakeholders Type of project / initiative Business Analyst deliverables Determination of BA activities (WBS) 13

14 How prepared are you? POP QUIZ! 14

15 2.4 Plan BA Communication 15

16 Elements of Communication Planning Geography Culture Project Type Communication Frequency Communication Formality Technique Structured Walkthrough 16

17 2.5 Plan Requirements Management Process 17

18 Elements of Requirements Management Repository Traceability Select Requirement Attributes Requirements Prioritization Change Management Tailoring Requirement Change Management 18

19 Requirements Attributes Complexity Absolute Reference Risks Author Source Status Ownership Urgency Priority Stability Mnemonic: CARA S SOUPS. What are the best attributes of Cara s Soups? 19

20 Techniques of Requirements Management Decision Analysis Problem Tracking Risk Analysis 20

21 2.6 Manage Business Analysis Performance 21

22 Elements of BA Performance Management Performance Measures Performance Reporting Preventative and Corrective Action 22

23 Techniques of BA Performance Management Interviews Lessons Learned Metrics and Key Performance Indicators Problem Tracking Process Modeling Root Cause Analysis Survey/Questionnaire Variance Analysis 23

24 Quiz & Discussion 24

25 Next Session Thursday November 19, 2015 Chapter 3 Elicitation Chapter 4 Requirements Management & Communication Facilitator TBC CBAP Location same time/same place Please register! Homework Prepare five question from the chapters and submit in advance to development@vancouver.iiba.org 25