Training Solutions for Financial & Professional Services

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1 Training Solutions for Financial & Professional Services 88% of workers are happy to stay in the same job for long periods if there are opportunities to develop within the role. Source: Development is key to staff retention, according to research,

2 Welcome Here at Bolton College we are currently engaged with over 100 businesses from the Financial & Professional Services sector. One of our key strategic priorities is to facilitate the development of the local economy by working with businesses throughout Bolton and Greater Manchester and providing them with responsive and flexible training solutions. In this way, you can be assured of our commitment to helping you enhance the productivity and competitive advantage of your workforce. We are aware of the financial implications of investing in training, and this is why we ensure value for money in our delivery. We will firstly carry out a free business audit to identify your specific business needs, and once these are identified we can discuss possible grants and funding opportunities with you to reduce associated costs. If you are looking to add to your existing workforce, we can help with recruitment by promoting your vacancies and by shortlisting any eligible apprentice candidates. We can even arrange unpaid work placements if you are looking for a more short-term option. Whatever the size and specialism of your business, our expert team of Business Advisors will work closely with you to decide upon the best training solution to suit your evolving workforce. Lorraine Groch Vice Principal for Enterprise 97% 97% of employers said that they would recommend us to another employer seeking similar training. 96% 96% of employers were satisfied with the overall quality of the training. 2 business@boltoncollege.ac.uk

3 Contents Apprenticeships (pages 4-5) If you d like to upskill an existing employee or recruit a new one altogether, we deliver Apprenticeships in the following Financial & Professional Services areas: Accounting Business Administration Customer Service Digital Marketing Information Technology Legal Advice & Administration Leadership & Management Our experience with Bolton College has been absolutely brilliant. With their help, we have produced a top-class Accountant! Edward McGowan, Director of MBS (Lancashire) Ltd Training for Business (pages 6-11) In addition to offering a range of ready to run courses that develop skills needed for success in the Financial & Professional Services sector, we are able to adapt an existing course or even create a new one to meet your specific training objectives. Course areas include: Accounting & Book-Keeping Customer Service Computing & IT First Aid Health & Safety Human Resources Languages Leadership & Management Marketing Training Skills English & Maths p7 p7 p8 p8 p9 p9 p10 p10 p11 p11 p11 95% 95% of employers said that we understood their organisation s training needs. 97% 97% of employers commended the professionalism of our staff delivering training. Source: Employers Satisfaction Survey 2014/15, Skills Funding Agency business@boltoncollege.ac.uk 3

4 Apprenticeships Apprenticeships can help businesses to tackle skills shortages by upskilling existing employees or recruiting brand new staff. They deliver real, measurable benefits (see opposite) by boosting efficiency, productivity and competitive edge. An Apprenticeship combines working with the obtainment of a nationally recognised qualification. In most cases the apprentice attends College one day a week and spends the remainder of the week in the workplace. We offer Apprenticeships in: Customer Service Accounting Digital Marketing Computing & IT Business Administration Legal Advice & Administration Leadership & Management Since joining us Declan has been committed, professional and a pleasure to work with. He has spent time working in each department and all the teams have commented on how professional, polite and driven he is. He is an excellent communicator and sets clear objectives to the teams; he is approachable, listens positively to colleagues suggestions and is completely honest. Stuart Taylor (left) with Declan O Donnell (right) Stuart Taylor, Factory Manager at Stateside Foods Ltd Declan O Donnell is currently studying a Business Administration Level 2 Apprenticeship and working at Stateside Foods Ltd. 4 If you have any questions about Apprenticeships, call or business@boltoncc.ac.uk

5 6 Advantages of Apprenticeships 92% of apprentice employers believe that Apprenticeships lead to a more motivated & satisfied workforce. 77%of employers believe Apprenticeships make their business more competitive. 83% of apprentice employers rely on the Apprenticeship programme to provide the skilled workers that they need for the future. Apprenticeships enable businesses to grow their skills base. The Business, Administration & Legal sectors gain an average of per week 268 from former apprentices. 96% employers of report benefits to their business when taking on an apprentice. 82% of businesses report improved productivity as a result of employing an apprentice. Sources: t-from-an-apprentice Did you know? Government grants are available to cover the costs of training. Can I get a grant? If you re a business in Greater Manchester, you may be able to access the Apprenticeship Grant for Employers (AGE). Grants range from 1,500 to 3, business@boltoncollege.ac.uk 5

6 Training for Business We offer a range of ready to run courses that develop the skills needed for success in the Financial & Professional Services sector. These can be split into two categories: Professional Qualifications and Short Courses. Our full- and part-time Professional Qualification courses range from Level 1 through to Level 3, with some progressing to Higher Education and beyond. Subjects include: Accounting Computing & IT Health & Safety Languages English & Maths Leadership & Management Training Skills Many of our Short Courses help develop essential soft skills for employment, including: Assertiveness First Aid Managing Conflict Problem Solving Strategic Planning As well as delivering ready to run short courses, we can adapt an existing course or create a new one to meet your business needs. This option is more flexible in terms of course content, and the training can be delivered at your premises for greater convenience. The Cohens Group has seen the benefits of Hannah studying AAT at Bolton College. She has learned to be professional and methodical via her studies, not to mention the technical accounting skills she is continuing to develop. Andrew Caunce, Head of Finance at Cohens Chemist Hannah Stainthorpe studied Business Level 3 - and then AAT Levels 2, 3 and 4 - at Bolton College. She is now working within Cohens Chemist s management accountants team as an Accounts Trainee. Hannah Stainthorpe 6 business@boltoncollege.ac.uk

7 Training for Business Accounting & Book- Keeping We can help your employees develop their knowledge of business accounting and bookkeeping, and build the skills needed to handle increasingly complex tasks from cash management to handling tax depending on the requirements of their role. Book-keeping Introduction Basic Book-keeping Accounting Award Level 1 Accounting AAT Certificate Level 2 Accounting AAT Diploma Level 3 Accounting AAT Diploma Level 4 Accounting Packages (using SAGE) There are various book-keeping and accounting packages available, but Sage is the most popular. The software is designed to make managing business finances as simple as possible, and we can teach your employees how to use it within your business whatever their current level. Introduction to Computerised Accounting Using Sage Level 1 Introduction to Computerised Accounting Using Sage Level 2 Customer Service Customers are at the heart of a successful business, and we can help your employees build a stronger relationship with yours. Call-handling Techniques Customer Service business@boltoncollege.ac.uk 7

8 Training for Business Computing & IT Our industry-experienced trainers can deliver a range of both professional qualification courses and customisable short courses whatever the current ability of your employees. Basic Computer Skills for Work Developing your Computer Skills for Work Computer Security & General Maintenance Bespoke Software Application Training IT Users Certificate Level 1 Award for IT Users Level 1 First Extended Certificate in Information & Creative Technology Level 2 Certificate in IT User Skills (ECDL Extra) Level 2 Subsidiary Diploma in IT Level 3 First Aid Every business needs at least one designated first aider, and our courses can equip your chosen employee(s) with the knowledge and skills needed to administer first aid and basic life support in the workplace. Emergency First Aid at Work (First Aid Industry Body) First Aid at Work Re-qualification Basic First Aid for Parents Basic First Aid Automated External Defibrillation (AED) Training 8 business@boltoncollege.ac.uk

9 Training for Business Health & Safety Our range of practical training courses will assist you in carrying out risk assessments and controlling substances that are hazardous to health. We can also give you a solid understanding of the legal requirements relating to health and safety. Fire Safety Awareness Working at Heights CIEH Level 2 Award in Principles of COSHH CIEH Level 2 Award in Principles of Manual Handling CIEH Level 3 Award in Risk Assessment Principles & Practice CIEH Level 2 Award in Health & Safety CIEH Level 3 Award in Health & Safety Managing Safely IOSH Managing Safely Recertification IOSH NEBOSH National General Certificate in Health & Safety NEBOSH National Certificate in Construction Health & Safety NEBOSH Introduction to Controlling Health, Safety & Environmental Risks in the Workplace Human Resources Our range of short courses will help your business meet the changing requirements of the HR profession, as well as support the career progression of your employees from HR Administrator to Advisor to Manager. Appraisals Assertiveness Managing Conflict Managing Stress in the Workplace Positive Thinking in the Workplace Problem Solving & Decision Making business@boltoncollege.ac.uk 9

10 Training for Business Languages If your business comes into regular contact with D/deaf people or other Western European organisations, our courses can equip your staff with the skills needed to communicate effectively. Certain tasks and topics will reflect authentic work-based scenarios. British Sign Language Level 1 British Sign Language Level 2 British Sign Language Level 3 French (Beginners & Intermediate) German (Beginners & Intermediate) Italian (Beginners, Intermediate & Upper Intermediate) Spanish (Beginners, Intermediate & Upper Intermediate) Leadership & Management Are you looking to promote a member of staff to management position? Once they have worked with our industry-experienced trainer, you can be confident in their leadership capabilities. Our courses focus on the development of strategic thinking, maintaining positive working relationships and performance management skills. ILM Level 2 Certificate in Team Leading ILM Level 3 Award in Leadership & Management FdSc Business & Management* (in partnership with the University of Salford) Management Tools These short courses are ideal for any supervisors or managers who are required to manage people and resources effectively. Participants will learn how to conduct productive meetings, develop marketing plans and much more. Business Tools & Techniques Developing a Marketing Plan Conducting Effective Meetings *Subject to validation. 10 business@boltoncollege.ac.uk

11 + Training for Business English & Maths A-Z abc & % Marketing A strong marketing function will help drive your business forward, and our extensive range of short courses will give you a thorough understanding of the full marketing mix. Brand Identity & Performance Customer Relationship Marketing Digital Marketing Fundamentals of Marketing Effective Advertising Campaigns Effective Public Relations Selling Techniques Strategic Planning Telesales Techniques Training Skills These versatile courses are suitable for any employees who are required to deliver internal or external training as part of their role. Safeguarding Procedures for Life & Work Level 2 Assessing Vocational Assessment Certificate Level 3 Education & Training Award Level 3 Internal Quality Assurance of Assessment Award Level 4 PGCE/Certificate in Education (14+)? English and maths skills are integral to success in the workplace and our courses can be made relevant to your individual business situation. Whatever the current level of your employees, we will have a course to suit them. English Entry Levels 1, 2 & 3 Maths Entry Levels 1, 2 & 3 GCSE English GCSE Maths English and maths are at the root of all we do business@boltoncollege.ac.uk 11

12 Contact our expert team of Business Advisors today to discuss a training solution that will suit your business. Tel: business@boltoncc.ac.uk Web: /boltoncollege