DR. CHAD JONES MASTERING THE TECHNOLOGY ROLLOUT
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1 DR. CHAD JONES MASTERING THE TECHNOLOGY ROLLOUT
2 ABOUT ME Director of Technology Development in LCISD (6+ years) D2SC - Gradebook, Curriculum Portal, & Assessment Eduphoria - Assessment & Lesson Planner Skyward - Gradebook, Scheduling, Discipline, etc. Skylert - District Messaging System Focused training in Program Evaluation
3 WHAT IS A TECHNOLOGY ROLLOUT?
4 STEP 1: DEFINE YOUR OBJECTIVE & HOW YOU WILL EVALUATE SUCCESS
5 DEFINE YOUR OBJECTIVE What are you trying to accomplish? What will your end user do or change? What will be different after this project has rolled out? What are your technical goals (hardware, software)? Think in terms of tangible AND intangible results Tangible: All lesson plans entered in new system Intangible: 80% of staff felt new lesson plan system was easier
6 EVALUATING SUCCESS How will you evaluate whether you met your objectives? Could be yes/no: All lesson plans were entered via new system Could be degrees of success: All lesson plans were entered via new system and 80% of staff felt it was a better
7 STEP 2: CREATE A TIMELINE - FOCUS ON THE OBJECTIVE
8 DEVELOPING A TIMELINE Start at the end work your way backwards Schedule things like: Technical deadlines (something has to be working by ) Trainings Transition dates Hirings
9
10 STEP 3: DEFINE ROLES
11 DEFINE ROLES Owner - who gets fired if it fails (i.e. decision maker) Project Manager Lead Trainer Workforce Support Personnel During implementation & AFTER End Users
12 DEFINE ROLES Supporters of success District administration Campus administration Supervisors
13 STEP 4: UNDERSTAND YOUR COSTS
14 UNDERSTAND YOUR COSTS Costs = Money & Time Money - usually easy comes as a quote! Time - can be harder to define Installation time Training development Training sessions (cost for end user)
15 UNDERSTAND YOUR COSTS Understanding Time Costs Admin Costs End User Costs End User costs are REAL and should be communicated - builds trust!
16 STEP 5: BECOME THE EXPERT
17 BECOME THE EXPERT You must know EVERYTHING or Know who on your team knows each piece Delegating is ok, as long as you are knowledgeable Being the expert builds TRUST!
18 STEP 6: KNOW YOUR FAILURE POINTS
19 KNOW YOUR FAILURE POINTS Where can something go wrong? Run out of money Material not delivered on time Not enough time to complete tasks
20 STEP 7: DEVELOP A TRAINING PLAN
21 STAFF DEVELOPMENT - MODES :TYPES Info Simple HowTo Deep HowTo Hands On Collabor ative 1:1 F2F Video Doc
22 MAKE YOUR TRAINING ACCESSIBLE
23 STEP 8: HAVE A PILOT
24 HAVE A PILOT Having a pilot group is perhaps the MOST important part of a technology rollout A good pilot helps you: Refine training Discover problems Build some cheerleaders for your cause!
25 HAVE A PILOT Pilot group should receive SAME training as you intend to use with everyone Explain to pilot group that it is a PILOT and there may be issues Plan follow up meetings to discuss how it went Make changes before the full roll out
26 STEP 9: SELL, SELL, SELL!
27 SELL, SELL, SELL! Talk about the rollout ALL the time Talk about the rollout with EVERYONE Be in EVERY meeting you can be in selling the rollout ALWAYS be positive Combat the negative IMMEDIATELY
28 STEP 10: FINISH THE JOB AND MOVE TO ONGOING SUPPORT
29 FINISH THE JOB AND MOVE TO ONGOING SUPPORT Eventually, the rollout ends FORCE IT TO END If it s a big project, rollout phases! Have a plan for ongoing support Develop a ticketing system Track technical and training needs EVALUATE SUCCESS (STEP 1)
30 BE SUCCESSFUL ENOUGH AND YOU BUILD EQUITY, MAKING FUTURE ROLLOUTS EASIER!
31 DR. CHAD JONES MASTERING THE TECHNOLOGY ROLLOUT
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