A GLOBE 24-7 CASE STUDY

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Lucinda Parsons
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1 DEVELOPING BRITISH COLUMBIA S FIRST MAJOR METAL MINE IN 15 YEARS A GLOBE 24-7 CASE STUDY Globe 24-7 Pty Ltd (Head Office) Phone: Fax: Address: Suite 3, 159 Adelaide Terrace, East Perth, 6004 Postal: PO Box 4111, Victoria Park, WA 6979 ACN ABN Perth Brisbane Ulaanbaatar London Toronto Bogotá Johannesburg Accra Port Louis

properties in various stages of development in the United States and Canada.

2 COMPANY PROFILE Thompson Creek Metals Company Inc. is a North American mining company with two large operating molybdenum mines, a large copper-gold mine under construction, a stand-alone metals roasting facility, and a number of additional metals properties in various stages of development in the United States and Canada. One of Thompson Creek s projects, the mine in northern British Columbia, Canada, is set to become the first new large mining operation in BC in a generation. As a low grade high volume Copper-Gold project it has an estimated mine life of 22+ years, employing over 400 people from surrounding towns and communities. The Essentials: $1.6Bn Greenfields mine and processing plant construction project Extreme working conditions in remote British Columbia, Canada 200+ people required within eight months for operational commencement BACKGROUND & SCOPE The Copper-Gold project in northern British Columbia was rapidly moving toward operations with a commissioning date of August As this deadline approached, the company looked to Globe 24-7 to provide an all encompassing recruitment solution to source the remaining 200+ people required for the operation, within an eight month window. The vacant positions ranged across the entire mining spectrum including Administration, Environment, Health & Safety, Metallurgy, Mining Operations, Maintenance and Human Resources; from entry level to department-head level. Additionally, Globe was tasked to develop and integrate systems, processes and procedures, both during the program and at handover to the HR team at the conclusion of the program. GLOBE 24-7 S SOLUTION Globe was selected as the Recruitment Process Outsourcing (RPO) partner and commenced in November A team was established immediately from its Canadian and Australian offices resulting in a dedicated Recruitment Manager and Senior Recruiter based at site supported by a team of recruiters from Globe s Toronto office. Globe s RPO team worked hand-in-hand with s HR and Senior Management teams throughout the program to proactively source candidates throughout Canada using targeted sourcing techniques including online and press advertising campaigns, job fair representation and use of Globe s extensive networks. 1

3 As candidates started to be identified, Focused Interview Techniques were implemented across the site to ensure appointments were made with the highest level of quality and fairness. Hiring Managers were coached by Globe s Recruitment Manager in the methodology. Additionally, Focused Interview Techniques training was conducted at Mt Milligan s Leadership Academy. Globe also managed the implementation of an Applicant Tracking System (ATS) across the site. It is intended that the ATS will be rolled out to Thompson Creek s other operations. Project reporting was implemented to track the agreed KPI s and these were presented at the weekly Managers Meeting. This provided a formal communication medium to ensure the stakeholders were consistently kept up to date on the status of the RPO. THE RESULTS In addition to the Recruitment Team successfully filling over 200 positions, the following achievements were met: Implemented a company-wide Applicant Tracking System Coached the on-site HR staff in best practice recruitment Developed and implemented recruitment procedure Assisted to develop the organisational charts for each department Trained the Leadership Team on HR techniques such as Focused interviews 2

GLOBE 24-7 - PROJECT KEY PERSONNEL Mary-Anne Hughes Recruitment Manager Mary-Anne, bilingual in English and French, was Globe s principal representative on the project; working onsite for the

Her on-site presence enabled her to build close working relationships with the senior management team and gain an intimate understanding of s operational requirements to ensure that candidates

Damian Cotellessa HR & Recruitment Consultant Based also at site, Damian provided HR and Recruitment support to the project including candidate sourcing, interviewing and on-boarding.

Damian was also responsible for the configuration, customization and implementation of the ATS.

4 GLOBE PROJECT KEY PERSONNEL Mary-Anne Hughes Recruitment Manager Mary-Anne, bilingual in English and French, was Globe s principal representative on the project; working onsite for the duration of the RPO. Her on-site presence enabled her to build close working relationships with the senior management team and gain an intimate understanding of s operational requirements to ensure that candidates matched organizational requirements. She provided coaching to the line-managers on Focused Interview Techniques and the HR team on Best Practice Recruitment Techniques. Damian Cotellessa HR & Recruitment Consultant Based also at site, Damian provided HR and Recruitment support to the project including candidate sourcing, interviewing and on-boarding. Damian was instrumental in providing analytical HR support including development of the project reports and recruitment procedure. Damian was also responsible for the configuration, customization and implementation of the ATS. Damian previously worked on large-scale RPO assignments in the UK, Ireland and Sierra Leone prior to the assignment with. Aparna Venkitachalam Recruitment Consultant Based in Globe s Toronto office, Aparna was the senior member of Globe s external project team who searched for candidates throughout Canada and the United States. Her role was to source, screen, interview and present candidates for each vacancy. Aparna s efforts were significant to the success of the project as she successfully sourced various key leadership and technical roles including Chief Mine Geologist, Reliability Engineer and Mine Operations Supervisors. Jaime Alvarez - Account Manager Jaime was responsible for the overall project review and establishment on-site as well as the Corporate Client Liaison. Jaime spent some time on-site to develop a first-hand understanding of the project needs and to build relationships with key stakeholders. 3

MOUNT MILLIGAN MINE - TESTIMONIALS Chris Gibbs - Vice President Human Resources and Administration Thompson Creek Metals Inc Having worked in the resources industry for 20+ years managing Human

I had been speaking to Globe s Regional Manager for the America s, Jaime Alvarez, who shared with me some of Globe s RPO experience in Africa and Australia.

Not only did they put an outstanding team on the ground, but the entire Globe company got behind the RPO and I felt confident that, from the Directors to the Administration Team, things were in

5 MOUNT MILLIGAN MINE - TESTIMONIALS Chris Gibbs - Vice President Human Resources and Administration Thompson Creek Metals Inc Having worked in the resources industry for 20+ years managing Human Resources and global recruitment strategies, I knew that we needed some help to ensure we were ready for the operational go live date at. I had been speaking to Globe s Regional Manager for the America s, Jaime Alvarez, who shared with me some of Globe s RPO experience in Africa and Australia. Having seen other RPO providers fail in the past, Globe s approach was different and creative and after engaging them, I never looked back. Not only did they put an outstanding team on the ground, but the entire Globe company got behind the RPO and I felt confident that, from the Directors to the Administration Team, things were in control. It s not to say it wasn t hard work, as is pretty remote and the timeline was aggressive, but each challenge was met head-on and they achieved well above what we expected them to. As a VP HR looking for a recruitment and HR solution provider, I wouldn t hesitate in recommending Globe Their capability, people and results exceeded my expectations. Steve Rosene Acting HR Manager / ESS Manager Mine The Globe 24-7 Team is a professional, focused, results-oriented, and high performing group of professionals. The face of Globe to was largely Damian Cotellessa and Mary-Anne Hughes. Damian and Mary-Anne quickly acclimated to a challenging climate, rough working conditions and a project that was behind schedule. They had little time for ramp up and needed none, as they rolled their sleeves up and became a part of the organization. They quickly learned our business needs and we rapidly learned to trust their advice and instincts as recruitment professionals. Their professionalism and sense of humor influenced the entire organization and definitely played a key role in attracting qualified candidates. Without hesitation I would recommend Globe 24-7 as an RPO partner to our minerals industry colleagues. Additionally, I would not hesitate to utilize their services on another project. Dennis Hoof General Manager Operations Mine Thank you for the service that you have provided to MTM over the past year. I do not believe we would have recruited at an acceptable rate nor secured the quality of recruits if your organization had not been involved. Thank you for your hard work, expertise and dedication to assisting MTM bring together a world class organization. 4

WHY CLIENTS CHOOSE GLOBE 24-7 Our Partner Approach Globe 24-7 s approach is to partner with our client and this has remained our philosophy since day one.

6 WHY CLIENTS CHOOSE GLOBE 24-7 Our Partner Approach Globe 24-7 s approach is to partner with our client and this has remained our philosophy since day one. For us, partnering is to fully understand the ethos of how a client runs its business. We aim to immerse ourselves in the company culture, philosophies and drivers, and deliver results that exceed expectations. Our Extensive International Networks Our unequalled global reach is a critical element to our success. We are trusted throughout the world by expatriates and nationals alike, across all geographies and all levels, from in-country field technicians to CEOs. Fostering such networks takes many years, which is testament to our long term commitment to our candidates and professional contacts, and even more importantly, their ongoing trust and commitment to us. Our Track Record Globe 24-7 has an outstanding reputation with a comprehensive list of client and candidate testimonials available. Within the scope of Globe 24-7 s client base, we list a variety of miners from junior exploration companies to majors across all geographies and commodities. Globe 24-7 has worked with clients including, but not limited to: African Barrick Gold Apogee Minerals Ltd ArcelorMittal Base Resources Ltd Bassari Resources Ltd BHP Billiton Centamin Plc First Quantum Minerals Kazakhmys London Mining PLC Mineral Deposits Ltd Nautilus Minerals Ltd Peak Resources Ltd PT Tambang Tondano Nusajaya Randgold Resources Red Back Mining Resolute Mining Ltd Silverbear Resources Ltd Thompson Creek Metals Co WHY CLIENTS CHOOSE GLOBE 24-7 Our Professional and Experienced Team Our team is an outstanding group of professionals. Knowledgeable and dedicated, all team members have backgrounds in the global resources industry, having either travelled to or worked at sites in Australia, Colombia, Panama, Canada, Mexico, Venezuela, Ghana, Sierra Leone, Egypt, Sudan, Zambia, Tanzania, Kenya, South Africa, DRC, Indonesia, Mongolia, New Zealand, United Kingdom, Norway and Canada. Our 100% Resources Focus Globe 24-7 specialises exclusively in mining, energy and oil and gas. We have the experience and capability to deliver quality candidates and HR consultancy spanning the entire lifecycle of mining exploration, project development, operations and corporate functions (including executives) across all resources. Our International Coverage Globe 24-7 has nine owned and operated offices across the globe; Perth (HQ), Brisbane, Ulaanbaatar (Mongolia), London, Toronto, Bogota (Colombia), Johannesburg, Accra (Ghana) and Port Louis (Mauritius), capable of conversing and recruiting in English, French, Spanish, German, Afrikaans and Mongolian. From these strategic locations, Globe 24-7 taps into worldwide talent pools to run end-to-end custom recruitment campaigns throughout the world. Contact Us To discuss any of your recruitment or HR needs, contact our Head Office in Perth: Phone: +61 (0) administration@globe24-7.com 5

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