New Aloha Manager Quick Service (Level 1) Training Syllabus

Transcription

1 New Aloha Manager Quick Service (Level 1) Training Syllabus Instructor Mark Greer Golda Phone x160 Office Long Beach (Mon.-Tue.) San Diego (Thur.-Fri.) Office Hours 9:00am 6:00pm Description: This is an introductory class for the New Aloha Manager interface. This class is focused on addressing the needs of our Quick Service customers and training them on the basic features of New Aloha Manager. We will accomplish our learning objectives through lab work that we will be doing throughout the class. Goals: Sign up for NCR University The basic layout and how to navigate through New Aloha Manager Hiring / terminating employees and maintaining employee records Understanding what an Item is in Aloha Manager How to create new items and maintaining item records Routing items to the correct printers Maintaining our categories and getting the best results from our reports. Basic Panel maintenance and functions Modifier Group creation and maintenance An overview of New Aloha Manager s Event Scheduler Understand how to use the basic reports: Daily Sales, Labor, Product Mix, Reprint, and Audit Backing up our database Overview of Aloha EDC (Electronic Draft Capture) Requirements: There will be a short exam at the end of this class consisting of multiple choice and True/False questions. You must pass this exam before you will be signed off as having completed the class. Resources: NCR University: Aloha Manager Overview: Evaluation: Upon completion of this class you will receive an asking you to complete a short survey about the class and the instructor. Your responses will be anonymous. Please take the time to complete the survey and help SDCR improve your educational experience.

2 Helpful Hints Add the steps for creating an Item to your Favorites in Aloha Manager so you never forget a step. - Item - Item Routing - Categories - Modifier Groups - Submenus - Menus To add an entry to your Favorites Right Click on the Favorites column and select customize. From here you can follow the breakdown to get to your databases. Then click on the one you want and drag it into the preview of your Favorites column. *Remember that you can rename you favorites by right clicking on them and selecting Rename. The above databases can be found by following the path below: Go to the Menu Bar and select Maintenance > Menu >... Short Names are limited to 15 characters Chit Names are limited to 15 characters Spaces count as characters Long Names are limited to 25 characters To add a second line to an Item button insert a \n to the Short Name of the Item Example: Iced\nTea will appear as Iced Tea If you need to Refresh your system go to the Menu Bar and select Utilities > POS > Refresh POS data Select Prompt before restarting terminals and press OK. When you are prompted to press OK again all the terminals will go down for 1 3 minutes Be very careful with the Delete button. It can be inactivated by going to : Maintenance > Labor > Security Role from here select the security roles from the entity selector and press the POS tab. Un-flag all the check boxes under the Delete column and Save. Gray cells that contained underlined information will take you to a different database. Restart your File Server computer (BOH) once a week once your restaurant has closed for the night. P a g e 2

3 Course Notes: P a g e 3

4 Course Notes: P a g e 4

5 New Aloha Manager Quick Service (Level 1) Course Test Please Print Name: Please circle the correct answer. Restaurant Name: 1) What is Item Routing used for? a. Controlling what menu items go on b. Putting items in categories c. Determining where items print 2) Where does the Short Name of an item appear? a. On the buttons at the terminal screen b. On the kitchen chit c. On Daily Sales report d. Both a. and c. 3) How many characters are allowed for an item s Short and Chit Name? a. 10 b. 12 c. 15 d. 26 4) If I add a new employee to the system today will I be able to edit their punches for any time before today? a. Yes b. No 5) When creating a whole new Panel what step is required so it can be used on the terminals. a. Add it to modifier group b. Chain it to the other screens c. Refresh the system 6) What is the Favorites column used for? a. Quick access to frequently used functions b. A list of all currently open tasks c. Pancakes 7) I should press Delete when? a. When I don t make something any more. b. If I want something to stop printing c. I need room for other things d. N E V E R!!!! P a g e 5

6 8) When I see a drop down arrow next to the New button I should a. Always press the arrow. b. Always press the new button c. Phone a friend 9) How many modifier groups can an item have? a. 3 b. 5 c. 8 d ) Where are terminated employee records kept? a. The Employee data base b. The Items data base c. The Terminated Employee data base d. They are all deleted when fired 11) What are General Categories used for? a. Tracking sales b. Controlling eligible items for comps c. Tracking item performance d. Both b. and c. 12) Assigning a Job Code to an employee is not required. a. True b. False 13) A Real Time Update will take my terminals down for 1 to 3 minutes. a. True b. False 14) Where does an employee s Nick Name appear in the system? a. On the kitchen chit b. On the $5 bill c. The guest check 15) A Red X in a cell means? a. You are required to fill in this information b. You can ignore these fields c. You left the oven on at home d. All of the above 16) I should always check my EDC numbers against my Daily Sales Report a. True b. False P a g e 6