Effective Habits of Successful HR Professionals
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1 Effective Habits of Successful HR Professionals Shannon Drohman Compensation Connections LLC July 21, 2016 Shannon Drohman Principal, Compensation Connections LLC 20+ years in HR and compensation Instructor, University of Washington HR Certificate Program President Elect, Lake Washington HR Association MS/HR, SPHR, SHRM SCP, CCP LLC 1
2 Effective = producing a desired outcome Habit = a regular practice Effective habit = a regular practice that produces a desired outcome Desired outcome = success as an HR professional LLC 2
3 Success. LLC 3
4 Develop your business acumen. SHRM Survey Develop your business acumen. Know Your Numbers and Their Relevance New initiative cost and benefits (financial and/or morale) Turnover voluntary and involuntary by category Engagement Cost per hire Annual compensation and benefits growth Revenue (or expense) per employee LLC 4
5 Develop your business acumen. National or Regional Industry Organization Develop your business acumen. Vision? Goals? Priorities? LLC 5
6 Develop your business acumen. Executive presentation skills: Know the why Know your audience Be concise Be persuasive Develop your business acumen. Resources: HR from the Outside In by Dave Ulrich HR Executive online Forbes Fast Company Harvard Business Review Anything by Nancy Duarte (including TED Talk) Franklin Covey or Dale Carnegie courses LLC 6
7 Execute for results. Execute for results. LLC 7
8 Execute for results. Keep your promises Negotiate new due dates Don t over commit Execute for results. You know how important it is for me to keep my promises I have competing priorities, help me to I could work on this next month I may not be the best person to help on this What if we ask Jane to help LLC 8
9 Execute for results. Resources: Take Back Your Life by Sally McGhee 4 Disciplines of Execution by Covey and McChesney The Happy Secret to Better Work, TED Talk by Shawn Achor Why Work Doesn t Happen at Work, TED Talk by Jason Fried Simplify Work, TED Talk by Yves Morieux Demonstrate professional courage. LLC 9
10 Demonstrate professional courage. Take a risk Demonstrate professional courage. LLC 10
11 Demonstrate professional courage. When did you have to do the right thing? How did it turn out? Has there been a time when you wish you had taken a stand? Demonstrate professional courage. Resources: Courage Goes to Work by Bill Treasurer Find Your Courage (and other books) by Margie Warrell The Good Ones by Bruce Weinstein Fostering Workplace Courage, SHRM LLC 11
12 Act like a consultant. Act like a consultant. Develop strong relationships with your customers What are their goals? What do they need? What are their challenges? Be proactive (not an order taker) LLC 12
13 Act like a consultant. Why vs. What Act like a consultant. Add value through: Subject matter expertise Inspiring someone to take action Being solution oriented Facilitating discussions (or disputes) Providing a different perspective Aligning the HR strategy with the organization s business or operating strategy LLC 13
14 Act like a consultant. Resources: Flawless Consulting by Peter Block Humble Inquiry by Edgar Schein The HR Value Proposition by Dave Ulrich Helping by Edgar Schein Be authentic. LLC 14
15 Be authentic. Will the real you please stand up? Be authentic. Transparency + Integrity = Your Reputation Honest Trusted Fair LLC 15
16 Be authentic. Genuine Communication Listen with empathy Gain shared understanding Give candid feedback Be authentic. One of your client managers frequently speaks to you in an insulting tone that crosses the line between acceptable sarcasm and disrespect. How do you approach the conversation? LLC 16
17 Be authentic. Resources: Anything by Brene Brown (including a TED Talk) Anything by Joe Gerstandt Failure to Communicate by Holly Weeks Crucial Confrontations by Kerry Patterson Dare to Disagree, TED Talk by Margaret Heffernan Build resilience. Man never made any material as resilient as the human spirit. Bernard Williams, Philosopher LLC 17
18 Build resilience. Self care checklist. Do you: Sleep 7 9 hours a night Eat healthy foods Take mental breaks during the day Eat lunch at your desk once a week or less Exercise 3 times a week, sometimes outside Go on vacation and not check Stay connected with friends and family Build resilience. Practice Optimism 3 Positive 1 Negative to Barbara Fredrickson, PhD; Positivity LLC 18
19 Build resilience. Keep your perspective. Avoid seeing a problem as permanent or unsolvable Challenge your self talk Start a 30 day gratitude journal Build resilience. When sheepherders have a sense of humor at work. LLC 19
20 Build resilience. Resources: Your Resilience GPS by Eileen McDargh The Happiness Advantage by Shawn Achor Are You Fully Charged? by Tom Rath Authentic Happiness by Martin Seligman Positivity by Barbara Fredrickson The Resiliency Advantage by Al Siebert Reach your potential. LLC 20
21 Reach your potential. Explore! What gives you energy? What fascinates you? What are your strengths? What are your core values? What (or who) inspires you? When did you last experience a feeling of fulfillment? What were you doing? Do your core values align with your work and your life? Reach your potential. Find a mentor Read blogs and books Attend conferences Take a class HR certification Watch TED Talks Informational interviews Build a network LLC 21
22 Reach your potential. Living up to our full potential is giving it our all, wholeheartedly, with all we ve got. Saying, I m being the best me I can be, right here, right now. An Bourmanne Reach your potential. Resources: Start with Why by Simon Sinek (TED Talk, too) Find Your Passion by Henri Juntilla Strengthsfinder 2.0 by Tom Rath 8 Secrets of Success, TED Talk by Richard St. John Why We Do What We Do, TED Talk by Tony Robbins Success is a Continuous Journey, TED Talk by Richard St. John LLC 22
23 Thank you! Shannon Drohman Principal at Compensation Connections LLC 23
Effective Habits of Successful HR Professionals. Shannon Drohman Compensation Connections LLC September 8, 2016
Effective Habits of Successful HR Professionals Shannon Drohman Compensation Connections LLC September 8, 2016 Shannon Drohman Principal, Compensation Connections LLC 20+ years in HR and compensation Instructor,
Effective Habits of Successful HR Professionals
Effective Habits of Successful HR Professionals Shannon Drohman Compensation Connections LLC February 9, 2016 Shannon Drohman Principal, Compensation Connections LLC 20+ years in HR and compensation Instructor,
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