Course and Competency Grid

Transcription

1 Fleible / Adaptable INSTRUCTOR-LED TRAINING (Computer) Adobe Acrobat Professional (Version 11.0) (For Any Employee) Creating PDF Forms (For Any Employee) Ecel Advanced 2010 (For Any Employee) Ecel Intermediate 2010 (For Any Employee) Ecel Introduction 2010 (For Any Employee) GroupWise Introduction/Intermediate (Version 8.0) (For Any Employee) MS Office Upgrade 2010 (For Any Employee) MS Web Apps/One Note 2010 (For Any Employee) PowerPoint Intermediate/ Advanced 2010 (For Any Employee) Word Advanced 2010 (For Any Employee) Word Intermediate 2010 (For Any Employee) Word Mail Merge 2010 (Any Employee) Word Publishing and Graphics Techniques 2010 (For Any Employee) INSTRUCTOR-LED TRAINING (Career/ Life Planning) Career Planning and Development (For Any Employee) Presenting Yourself Effectively in a Civil Service Interview Process (For Any Employee) INSTRUCTOR-LED TRAINING (Customer Service) Conflict Resolution: Dealing with Difficult People (For Any Employee) Eceptional Customer Service: Putting People First in the Public Sector (For Any Employee) Fundamentals of Conversational Spanish (For Any Employee) Powerful Telephone Skills (For Any Employee) Redefining Customer Service in the Technology Age (For Any Employee) Serving Multi-Generation Customers (For Any Employee) NEW Supporting Outstanding Customer Service in the Public Sector (For Supervisors and Managers) The Customer Care Approach to Customer Service (For Any Employee) NEW Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 1 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

2 Fleible / Adaptable INSTRUCTOR-LED TRAINING (Diversity/ Cultural Competency) How to Thrive in a Changing Diverse Workplace: Essential Strategies Every Supervisor/Manager Should Know (For Supervisors and Managers) Leading Multi-Generation Teams (For Any Employee) NEW Recognizing and Valuing Our Differences (For Any Employee) Working with Multi-Generations at the Workplace (For Any Employee) INSTRUCTOR-LED TRAINING (Finance and Administration) Maneuvering the Automated Vendor Agreement System (AVAS) (For Any SM County Employee Who Purchases Department Supplies or Orders From County Agreements)(Upon Request) OHC - Hiring Manager/Approver Training (For SM County Hiring Managers/Supervisors Only)(Upon Request) OHC - HR Liaison Training (For SM County Payroll/Personnel Staff Only)(Upon Request) Personnel/ Payroll Processing (For SM County Payroll/ Personnel Staff Only)(Upon Request) Personnel/ Payroll Reports (For SM County Payroll/ Personnel Staff Only)(Upon Request) INSTRUCTOR-LED TRAINING (HR Management) Communicating Epectations (For SM County Supervisors and Managers Only) Effective 1:1 Meetings (For SM County Supervisors and Managers Only) Employee Documentation (For SM County Supervisors and Managers Only) Harassment Prevention Training (For SM County Supervisors and Managers Only) Hiring, Building & Retaining a Skilled Workforce (For SM County Supervisors and Managers Only) Managing Absenteeism (For SM County Supervisors and Managers Only) Managing Employees with Medical Conditions (For SM County Supervisors and Managers Only) Risk Management for the Supervisor/Manager (For SM County Supervisors and Managers) Supervisor's Guide to Progressive Discipline (For SM County Supervisors and Managers Only) Workers' Compensation (For SM County Supervisors and Managers Only) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 2 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

3 Fleible / Adaptable INSTRUCTOR-LED TRAINING (Leadership Development) ABCs of Supervising Others (For Leads, Supervisors, and Managers) Advanced People Skills (For Leads, Project Managers, Supervisors, and Managers) NEW Build Productive Teams Through Improved Communication (For Leads, Project Managers, Supervisors, and Managers) NEW Change Leadership (For Any Employee) Coaching Others to Manage Conflict (For Leads, Supervisors, and Managers) Leadership Basics (For Leads, Supervisors and Managers) NEW Making the Transition from Manager to Leader (For Supervisors and Managers) NEW Motivating Long-Term Employees (For Supervisors and Managers) Motivation Through Delegation (For Leads, Supervisors, and Managers) NEW Political Astuteness/Savvy (For Leads, Supervisors, and Managers) Skills for Collaborative Leadership (For Any Employee) Supervision 101: What All New Supervisors Need to Know (For Newly Appointed Leads, Supervisors, and Managers) The Art of Delegating Effectively (For Leads, Supervisors and Managers) Traits and Tools of the Leader (For Leads, Supervisors, and Managers) NEW INSTRUCTOR-LED TRAINING (Professional Development) Building Effective Workplace Relationships (For Any Employee) Creative Problem Solving (For Any Employee) Develop as a Professional (For Any Employee) Developing Effective Project Proposals & Workplans (For Project Managers) Essential Media and Public Relations Skills (For Any Employee) Leading Positive Change (For Any Employee) NEW Mastering the Communication Process (For Any Employee) Maimizing Your Personal Effectiveness (For Any Employee) NEW Project Management for the Real World (For Any Employee Who Manages Projects) Relationship Management (For Any Employee) Resolving Conflict with Difficult Personalities (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 3 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

4 Fleible / Adaptable INSTRUCTOR-LED TRAINING (Professional Development) (Continued) Strategies for Changing Times (For Any Employee) Taking the Step Up to Supervisor (For Any Employee) Time Management (For Any Employee) INSTRUCTOR-LED TRAINING (Safety) Bloodborne Pathogen and Tuberculosis Precautions (For Any Employee)(Upon Request) Conducting Facility Safety Inspections (For Any Employee) Ergonomics for Department Ergonomic Coordinators (For SM County Department Ergonomic Coordinators Only) Ergonomics for Supervisors and Managers (For Supervisors and Managers) Fire Prevention and Fire Etinguisher Use (For Any Employee) Keys to Comfort and Safety (For SM County Employees Only)(Upon Request) Office Safety (For Any Employee)(Upon Request) RSI Guard (For SM County Employees Only)(Upon Request) Supervisor Safety Responsibilities (For Supervisors and Managers) INSTRUCTOR-LED TRAINING (Written Communication Skills) Better Reading and Writing (For Any Employee) NEW Delivering Customer Service in Writing (For Any Employee) Editing and Proofreading (For Any Employee) Effective Business Writing (For Any Employee) Grammar and Punctuation (For Any Employee) The Minute Taker's Workshop (For Any Employee) NEW ONLINE TRAINING (SAFETY) - JJ Keller --- NEW A Supervisor's Guide To Reasonable Suspicion Testing (For Any Employee) Accident Investigation (For Any Employee) ADA for Supervisors (For Any Employee) Aerial Lifts in Industrial and Construction Environments (For Any Employee) Alcohol & Drug Testing: Driver Awareness Training (For Any Employee) Asbestos Awareness (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 4 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

5 Fleible / Adaptable Back Safety: Keep Your Back in Action (For Any Employee) Backing: Tractor-Trailers (For Any Employee) Bloodborne Pathogens For Healthcare Facilities (For Any Employee) Bloodborne Pathogens in First Response Environments (For Any Employee) Bloodborne Pathogens: Eposure in the Workplace (For Any Employee) Cargo Securement Dry Vans (For Any Employee) CDL Knowledge Test Review (For Any Employee) CMV Driver Basics Training Program (Any Employee) Compressed Gas Cylinders (For Any Employee) Computer Workstation Safety (For Any Employee) Confined Spaces: Dangerous Places (For Any Employee) Cranes, Derricks, Hoists, Elevators, and Conveyors for Construction (For Any Employee) CSA: Know the Basics (For Any Employee) Dealing with Hazardous Spills (For Any Employee) Defensive Driving for Light & Medium Duty Vehicles (For Any Employee) Distracted Driving (For Any Employee) Diversity & Discrimination for Employees (For Any Employee) Diversity & Discrimination for Supervisors (For Supervisors and Managers Only) DOT HAZMAT Security Awareness (Any Employee) DOT In-Depth HAZMAT Security Training (For Any Employee) Driver Vehicle Inspections: The Complete Process (For Any Employee) Driving Safety (For Any Employee) Effective Communication for Employees (For Any Employee) Effective Communication for Supervisors (For Supervisors and Managers Only) Electrical Safety in the Laboratory (For Any Employee) Electrical Safety: Know Your Ground (For Any Employee) Emergency Planning (For Any Employee) Ecavations for Construction (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 5 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

6 Fleible / Adaptable EYE ON Defensive Driving (Any Employee) EYE ON Defensive Driving (For Any Employee) EYE ON Speed & Space Management (For Any Employee) Eye Safety (For Any Employee) Fall Protection (For Any Employee) Fire Etinguishers (Using) (For Any Employee) Fire Safety: Etinguishing Risk (For Any Employee) First Aid (For Any Employee) Flammables and Eplosives in the Laboratory (For Any Employee) Flatbed Cargo Securement (For Any Employee) FMLA for Supervisors (For Any Employee) Focus Four Hazards: Caught-In or -Between for Construction (For Any Employee) Focus Four Hazards: Electrocution for Construction (For Any Employee) Focus Four Hazards: Falls for Construction (For Any Employee) Focus Four Hazards: Struck-By for Construction (For Any Employee) Forklift Operator Safety Training - Annual Refresher Training (For Any Employee) Forklift Safety for Construction (For Any Employee) Forklift Workshop for Construction (For Any Employee) Forklift Workshop: In-Depth Operator Safety Training (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge - Advanced Safety Awareness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Basic Safety Awareness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Intermediate Safety Awareness (For Any Employee) GHS Container Labeling for Construction (For Any Employee) GHS Container Labeling for Industrial Facilities (For Any Employee) GHS Safety Data Sheets for Construction (For Any Employee) GHS Safety Data Sheets for Industrial Facilities (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 6 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

7 Fleible / Adaptable GHS Safety Data Sheets in the Laboratory (For Any Employee) Hand & Power Tools for Construction (For Any Employee) Hand and Power Tool Safety (For Any Employee) Hand, Wrist and Finger Safety (For Any Employee) Handling a Seual Harassment Investigation (For Any Employee) Handling Compressed Gas Cylinders in the Laboratory (For Any Employee) Hazard Communication in Auto Service Facilities (For Any Employee) Hazard Communication in Cleaning and Maintenance Facilities (For Any Employee) Hazard Communication in Construction Environments (For Any Employee) Hazard Communication in Healthcare Facilities (For Any Employee) Hazard Communication in the Hospitality Industry (For Any Employee) Hazardous Materials Labels (For Any Employee) Hazcom: What You Need to Know (incl. GHS provisions) (For Any Employee) Hazmat Drivers: Training for Safe Transport (For Any Employee) Hazmat Endorsement Practice Test (For Any Employee) Hazmat Security Awareness (Similar to DOT Hazmat Security Awareness) (Any Employee) Hazmat: General Awareness Training (What's Required & How to Comply) (For Any Employee) HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures (For Any Employee) HAZWOPER: Air Monitoring and Medical Program (For Any Employee) HAZWOPER: ANSI Material Safety Data Sheet (For Any Employee) HAZWOPER: Confined Space Entry (For Any Employee) HAZWOPER: Dealing With The Media In Emergency Situations (For Any Employee) HAZWOPER: Decontamination Procedures (For Any Employee) HAZWOPER: Electrical Safety in HAZMAT Environments (For Any Employee) HAZWOPER: Emergency Response and Decontamination (For Any Employee) HAZWOPER: Emergency Response Plan (For Any Employee) HAZWOPER: Eposure Monitoring and Medical Surveillance (For Any Employee) HAZWOPER: Fire Prevention (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 7 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

8 Fleible / Adaptable HAZWOPER: Handling Hazardous Materials (For Any Employee) HAZWOPER: Hazard Recognition (For Any Employee) HAZWOPER: HAZMAT Labeling (For Any Employee) HAZWOPER: Heat Stress (For Any Employee) HAZWOPER: Introduction to HAZWOPER for waste site workers (For Any Employee) HAZWOPER: Introduction to HAZWOPER Retraining (For Any Employee) HAZWOPER: Medical Surveillance Programs (For Any Employee) HAZWOPER: Monitoring Procedures and Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment and Decontamination Procedures (For Any Employee) HAZWOPER: PPE and Other Hazard Control Measures (For Any Employee) HAZWOPER: Respiratory Protection (For Any Employee) HAZWOPER: Safety Orientation (For Any Employee) HAZWOPER: Site Safety and Health Plan (For Any Employee) HAZWOPER: Understanding Chemical Hazards (For Any Employee) HAZWOPER: Understanding HAZWOPER (For Any Employee) HAZWOPER: Work Practices and Engineering Controls (For Any Employee) Health Hazards for Construction (For Any Employee) Hearing Conservation and Safety (For Any Employee) Heat Stress (For Any Employee) Hours of Service - Canada (For Any Employee) Hours of Service Driver Training (For Any Employee) Hours of Service for the Oil and Gas Industry (For Any Employee) Hours of Service: Training for July 2013 (For Any Employee) Indoor Air Quality (For Any Employee) Industrial Ergonomics (For Any Employee) Injury Prevention for Drivers (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 8 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

9 Fleible / Adaptable Introduction to GHS (The Globally Harmonized System) for Industrial Facilities (Any Employee) Introduction to GHS (The Globally Harmonized System) for Industrial Facilities (For Any Employee) Laboratory Ergonomics (For Any Employee) Laboratory Hoods (For Any Employee) Ladder Safety (For Any Employee) Lockout/Tagout: Your Key to Safety (For Any Employee) Machine Guard Safety (For Any Employee) Master Driver: Accident Procedures (For Any Employee) Master Driver: Air Brakes (For Any Employee) Master Driver: City Driving (For Any Employee) Master Driver: Coupling & Uncoupling (For Any Employee) Master Driver: Driving Techniques (For Any Employee) Master Driver: Emergency Maneuvers (For Any Employee) Master Driver: Etreme Weather Driving (For Any Employee) Master Driver: Fied Object Collisions (For Any Employee) Master Driver: Night Driving (For Any Employee) Master Driver: Pattern Driving (For Any Employee) Master Driver: Rear End Collisions (For Any Employee) Master Driver: Rural Driving (For Any Employee) Materials Handling Safety (For Any Employee) Materials Handling, Storage, Use, & Disposal for Construction (For Any Employee) Motorcoach: Defensive Driving (For Any Employee) Motorcoach: Vehicle Inspections (For Any Employee) Office Ergonomics (For Any Employee) Office Safety (For Any Employee) Orientation to Laboratory Safety (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 9 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

10 Fleible / Adaptable OSHA Formaldehyde Standard (For Any Employee) OSHA Laboratory Standard (For Any Employee) OSHA Recordkeeping for Employees (For Any Employee) OSHA Recordkeeping for Managers and Supervisors (For Any Employee) Personal Protective & Lifesaving Equipment for Construction (For Any Employee) Personal Protective Equipment: Safe at Work (For Any Employee) Personal Protective Equipment: Workplace Safety (For Any Employee) Planning for Laboratory Emergencies (For Any Employee) Preventing Contamination in the Laboratory (For Any Employee) Pulling Doubles (For Any Employee) Reasonable Suspicion Testing: What Supervisors Need to Know (For Any Employee) Respiratory Protection: Breathing Safely (For Any Employee) Rigging Safety (For Any Employee) Right Turns-Left Turns-Intersections (For Any Employee) Roadside Inspections: A Driver's Guide, Second Edition (For Any Employee) Safe Handling of Laboratory Glassware (For Any Employee) Safety Audits (For Any Employee) Safety Housekeeping and Accident Prevention (For Any Employee) Safety Orientation (For Any Employee) Safety Showers and Eye Washes (For Any Employee) Safety Showers and Eye Washes in the Laboratory (For Any Employee) Scaffolds for Construction (For Any Employee) Scissor Lifts in Industrial and Construction Environments (For Any Employee) Seual Harassment for Employees (For Any Employee) Seual Harassment for Supervisors (For Any Employee) Slips, Trips and Falls (For Any Employee) Stairways & Ladders for Construction (For Any Employee) Substance Abuse Training for Employees (For Any Employee) Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 10 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

11 Fleible / Adaptable Substance Abuse Training for Supervisors (For Supervisors and Managers Only) Team Building for Employees (For Any Employee) Team Building for Supervisors (For Supervisors and Managers Only) Tuberculosis in Institutional Environments (For Any Employee) Tuberculosis in the First Responder Environment (For Any Employee) Tuberculosis in the Healthcare Environment (For Any Employee) Welding Safety (For Any Employee) Wellness and Fitness (For Any Employee) Winter Safety (For Any Employee) Working with Lead Eposure in Construction Environments (For Any Employee) Working with Lead Eposure in General Industry (For Any Employee) Workplace Bullying & Violence for Employees (For Any Employee) Workplace Bullying & Violence for Supervisors (For Any Employee) Workplace Stress (For Any Employee) ONLINE TRAINING (COMPUTER) - SkillSoft --- NEW Getting Started With Ecel 2010 Getting Started With Outlook 2010 Getting Started with PowerPoint 2010 Getting Started with Word 2010 Introduction to Project Management Using Project 2010 Managing Attachments, Graphics, Signatures and Autoreplies in Outlook 2010 Moving and Getting Around in Ecel 2010 Moving Around in Word 2010 Office 2010 New Core Features The New Office 2010 Interface, Word 2010, and Ecel 2010 ONLINE TRAINING (CUSTOMER SERVICE) - SkillSoft --- NEW Customer Service Fundamentals: Building Rapport in Customer Relationships Customer Service Confrontation and Conflict Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 11 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

12 Fleible / Adaptable ONLINE TRAINING (CUSTOMER SERVICE) - SkillSoft --- NEW (Continued) Customer Service Over the Phone ONLINE TRAINING (DIVERSITY & CULTURAL COMPETENCY) - SkillSoft --- NEW Diversity on the Job: Diversity and You Managing Workforce Generations: Introduction to Cross-Generational Employees Managing Workforce Generations: Working with a Multigenerational Team ONLINE TRAINING (FINANCE & ADMINISTRATION) - SkillSoft --- NEW Basic Accounting Principles and Framework ONLINE TRAINING (LEADERSHIP DEVELOPMENT) - SkillSoft --- NEW Effective Communication for Supervisors (JJ Keller) Facilitating Collaborative Processes First Time Manager: Challenges First Time Manager: Understanding a Manager's Role Generating Creative and Innovative Ideas: Maimizing Team Creativity Leadership Essentials: Building Your Influence as a Leader Leading Teams: Dealing with Conflict Leading Teams: Fostering Effective Communication and Collaboration Managing Change: Building Positive Support for Change Talent Management Basics Team Building for Supervisors (JJ Keller) The Voice of Leadership: Effective Leadership Communication Strategies ONLINE TRAINING (PROFESSIONAL DEVELOPMENT) - SkillSoft --- NEW Basic Presentation Skills: Planning a Presentation Being an Effective Team Member Developing the Capacity to Think Strategically Effective Communication for Employees (JJ Keller) Generating Creative and Innovative Ideas: Enhancing Your Creativity Interpersonal Communication: Listening Essentials Personal Productivity Improvement: Managing Tasks and Maimizing Productivity Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 12 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls

13 Fleible / Adaptable ONLINE TRAINING (PROFESSIONAL DEVELOPMENT) - SkillSoft --- NEW (Continued) Project Management Fundamentals Team Building for Employees (JJ Keller) The Impact of Situation and Style When Communicating with Diplomacy and Tact Time Management: Analyzing Your Use of Time Time Management: Planning and Prioritizing Your Time Created by: Noel J. Coloma Updated: 7/29/2014, 1:28 PM Page 13 of 13 Filename: Competency Grid Spreadsheet - ILT and ONLINE (060414).ls