Title: Project Director Location: Tallahassee, FL Clearance: none required

Transcription

1 Title: Project Director Location: Tallahassee, FL Clearance: none required Position Overview: The Project Director (PD) shall define, establish, and direct the planning and operations of the Project Management Office (PMO). The Project Director shall provide leadership, coordination and guidance to state and contract project staff in management of the ACCESS Florida System Replacement. The PD oversees the development of a PMO organizational model and charter describing the PMO role and responsibilities, authority, relationships with other organizational units, staffing, and other necessary topics, along with an implementation plan and charter. The PD directs the planning and operations of the PMO and provides leadership, coordination and guidance to state and contract project staff. The PD develops and submits an operational work plan (OWP) and provides quarterly OWP updates to the Executive Steering Committee. The PD develops a work plan and provides updates to the Project Sponsor every two weeks. The PD meets every two weeks to review the work plan updates with DCF staff. The PD develops a schedule for completion of significant activities. The PD provides a Monthly Status Reports (MSR) to the DCF Project Sponsor. Responsibilities: 1. Procurement Support Provide procurement support to DCF for the ACCESS Florida System Replacement. This will include, but not be limited to, assisting DCF in the development of a contract, statement of work, service level agreement, and necessary support of contract negotiations. 2. Integration Management Develop, maintain and administer the plans and processes required to ensure various elements of the project are properly coordinated. This will include, but not be limited to, development of a comprehensive ACCESS Florida System Replacement project management plan, including project control procedures, recommendations regarding electronic project management toolsets, completion of project artifacts such as the ACCESS Florida System Replacement Project Charter, and any special reports tasked to the PMO. 3. Scope Management Develop, maintain, and administer the plans and processes required to meet overall project management objectives for comprehensive, integrated scope management. Upon approval of recommendations by DCF, develop, maintain and administer the plans and processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. Major process areas include scope verification, and scope change control. 4. Risk Management Develop, maintain and administer the plans and processes required to identify, analyze, and respond to project level risks. Major process areas

2 include risk identification, risk quantification, risk response development, and risk response control. 5. Issue and Action Item Management Review and assess existing plans, and develop, maintain and administer the plans and processes required to identify, track, manage, and close project level issues and action items. 6. Schedule Management Maintain and administer the plans and processes required to ensure timely and comprehensive schedule management. The major process areas include activity definition, activity sequencing, activity duration estimating, schedule development, schedule maintenance, schedule integration and schedule control. This task will include preparation and maintenance of a comprehensive overarching master project schedule, incorporating any subordinate or lower-level schedules as required, including activities performed by state project personnel and contractors. The schedule must be resource loaded, as appropriate, and will be baselined and re-baselined after approval to support reporting actual against planned progress. The PD will review existing internal project management team schedules, provide recommendations for revision, revise or provide assistance with revision, accordingly. 7. Performance and Status Reporting Develop, maintain and administer the plans and processes required to ensure timely and appropriate generation, collection, analysis and dissemination of project performance metrics and status information. The PD will provide comprehensive ACCESS Florida System Replacement Status Reports for presentation to DCF Management and other internal and external project stakeholders. 8. Project Management Process Improvement/Best Practices - Conduct continuous improvement activities for project management practices to improve the project at all levels. Includes the assessment of current project management processes, methods, tools, and templates for effectiveness. Other process areas include assistance with identification and implementation of improvements to existing processes; and/or development and implementation of PM processes where gaps are identified. Continuous improvement is supported by research, lessons learned, and participation in professional benchmarking. 9. Project Management Subject Matter Experts for the ACCESS Florida System Replacement Project Management Serve as members of the project management team, and participate as PM subject matter experts for the review of project deliverables and other artifacts, as appropriate. 10. Configuration Management Develop, maintain and administer the plans and processes required to ensure that project configuration items are baselined, the impact of proposed changes is assessed, and changes are managed and controlled. Provide assistance with implementation of improvements to existing processes, or development and implementation of PM processes where gaps are identified, to ensure that overall project management plans and processes integrate configuration management with no gaps in coverage.

3 11 Communication Management Develop, maintain and administer the plans and processes required to provide effective communications at the project level to both internal and external stakeholders, including rules regarding escalation of issues, internal communication within the project governance organization, and external communication (e.g., with vendors), etc. Assess existing plans or plans currently under development, and consider this material for incorporation into a project communications management plan. 12. Organizational Change Management Develop, maintain and administer the plans and processes required to effectively manage organizational change at the project level. Assess existing plans or plans currently under development, and prepare recommendations for improvement or incorporation into other project plans. This will include development of a Staffing Plan for the ACCESS Florida System Replacement project, validation of proposed organizational changes associated with implementation of the ACCESS Florida System Replacement, and assessment of Departmental or contract change management plan efforts through the ongoing operations and maintenance of the ACCESS Florida System Replacement. 13. Requirements Management Develop, maintain, and administer the plans and processes required to ensure that requirements are effectively managed. The PD shall provide assistance with implementation of improvements to existing processes, or development and implementation of PM processes where gaps are identified, to ensure that overall project management plans and processes integrate requirements management with no gaps in coverage. 14. Project Document Management Assess existing plans and processes, including those under development, required to ensure that documents are identified, stored, tracked, controlled, and otherwise effectively managed. Documents are currently stored on a shared network drive. The PD shall provide assistance with implementation of improvements to existing processes, or development and implementation of PM processes where gaps are identified. The PD shall ensure that overall project management plans and processes integrate document management with no gaps in coverage. 15. Resource Management Develop, maintain, and administer the plans and processes required to manage the work assignments, time usage, and cost of project resources. The PD shall provide assistance with implementation of improvements to existing processes, or development and implementation of PM processes where gaps are identified, to ensure that the project is staffed with the right resources (e.g., roles and skills) in a timely manner and that adequate resources are available to address current needs and future demands. 16. Quality Management Assess existing plans and processes, including those under development, required to ensure effective quality management at the project level. The

4 PD shall ensure that overall project management plans and processes reflect and integrate quality management in a manner that avoids gaps in coverage. 17. Implementation Management Coordinate the efforts needed by the varied stakeholders and organize the resources needed to accomplish a smooth implementation of the ACCESS Florida System Replacement. PMO support throughout the ACCESS Florida System Replacement go-live for the implementation activities is desired.

5 Education / Skills and Requirements: Bachelor s or Master s Degree in Computer Science, Information Systems, Public or Business Administration, or other related field. Project Management Professional (PMP ) certification by the Project Management Institute. Experience leading and managing the day-to-day activities of a large, complex, multi-vendor technology project, with successful implementation. A minimum of 15 years experience in information technology-related project management and a minimum of 8 years experience as a project director for a robust, large-system, multi-vendor implementation. A minimum of 10 years experience managing quality performance for large, complex, multi-vendor technology projects. A minimum of 10 years experience managing resources for a large project, including personnel and funds. State-level experience performing analysis, responding to issues and concerns, and briefing legislative bodies and state executives, including the governor. Skills and experience with APD development and content. Should have experience in the review, approval, and processing of mandatory federal documentation including APDs. Public assistance eligibility experience, with knowledge how a public assistance eligibility system works, how policy is developed, and how a state public assistance agency operates on a daily basis. Familiar with the concepts of Medicaid Information Technology Architecture (MITA). Possess outstanding interpersonal and conflict resolution skills. Able to identify and differentiate the importance of issues and risks and escalate or resolve those of a critical nature in a timely manner. Able to develop strong collaborative relationships across a large state government organization. Able to facilitate a positive culture that supports DCF goals, promote individual and team initiative, and foster open communication throughout all levels of the organization. Able to prioritize, meet deadlines, and excel in a fast-paced work environment.