HIGHLIGHT OF THE UC SAN DIEGO 2015 STAFF ENGAGEMENT SURVEY
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1 HIGHLIGHT OF THE UC SAN DIEGO 2015 STAFF ENGAGEMENT SURVEY
2 AGENDA CUCSA Staff Engagement Survey Background IS Engagement Important? 2012 Staff Engagement Survey Outcomes 2015 Staff Engagement Survey Results Our areas of strength Our focus for improvement Get Involved!
3 BACKGROUND FOR THE SURVEY Non-represented staff system-wide survey was created at the request of CUCSA Survey was conducted by Towers Watson for UCOP and CUCSA Sample consisted of non-represented (policy covered) staff Conducted between March 30 April 24, 2015 Response rate for UC System 46% (range 40% - 56%) Response rate for UC San Diego 45% (n = 1,096/2,440)
4 WHY IS ENGAGEMENT IMPORTANT? Employees benefits: Growth Opportunities (learning and advancement) Campus Climate Relationships (cooperative and collaborative) Employer benefits: Productivity Innovation Commitment
5 SOME GOOD NEWS In each of the following categories our performance is above average when benchmarked against UC Overall. Our biggest differences were in the following three areas: Category Favorable Responses Image/Brand 80% +4 Career Development 60% +4 Organizational Change 37% +4 Difference from UC Overall
6 IMAGE/BRAND
7 Image/Brand Items vs. SAN DIEGO 2012 (N=959) Category 4: Image/Brand 4. My campus/location is highly regarded by its employees. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * 9 * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
8 Image/Brand Items vs. SAN DIEGO 2012 (N=959) Category 4: Image/Brand 30. I am proud to be associated with the UC system. Total Favorable? Total Unfavorable A B * indicates a statistically significant difference This question was added to the 2015 survey A. B. SAN DIEGO 2012 (N=959)
9 CAREER DEVELOPMENT
10 Career Development Items vs. SAN DIEGO 2012 (N=959) Category 1: Career Development 1. I believe I have the opportunity for personal development and growth within the UC system. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
11 Career Development Items vs. SAN DIEGO 2012 (N=959) Category 1: Career Development 9. My campus/location provides people with the necessary information and resources to manage their own careers effectively. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * 26* * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
12 Career Development Items vs. SAN DIEGO 2012 (N=959) Category 1: Career Development 14. I am confident I can achieve my personal career objectives within the UC system. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
13 Career Development Items vs. SAN DIEGO 2012 (N=959) Category 1: Career Development 18. My campus/location is doing a good job of planning for management succession. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
14 ORGANIZATIONAL CHANGE
15 Organizational Change Items vs. SAN DIEGO 2012 (N=959) Category 5: Organizational Change 5a. Generally, recent major organizational changes across the UC system have been: Planned well Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
16 Organizational Change Items vs. SAN DIEGO 2012 (N=959) Category 5: Organizational Change 5b. Generally, recent major organizational changes across the UC system have been: Explained well Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
17 Organizational Change Items vs. SAN DIEGO 2012 (N=959) Category 5: Organizational Change 5c. Generally, recent major organizational changes across the UC system have been: Executed well Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
18 MOST IMPROVED BETWEEN
19 Benchmarks Summary for Items Category 3: Engagement Benchmarks Total Favorable Total Unfavorable Items A B C D? A. UC OVERALL [W] (N=9,468) B. SAN DIEGO 2012 (N=959) C US UNIVERSITIES STAFF NORM (N=14,560) D. TOWERS WATSON US NATIONAL NORM (N=160,417) Differences in Total Favorable From 3. I feel motivated to go beyond my formal job responsibilities to get the job done n/a -5** 11. Working for the UC system inspires me to do my best work * 7 * n/a I am satisfied with my involvement in decisions that affect my work * 4 * ** 19. I have the equipment/tools/resources I need to do my job effectively * 5 * -1 +4* 4 * There is usually sufficient staff in my department to handle the workload ** -12** 23. My work schedule allows sufficient flexibility to meet my personal/family needs * +7* Colored Cells indicate a statistically significant difference
20 TOP FAVORABLE DIFFERENCES FROM 2012 TO 2015
21 Top 10 Items vs. UC OVERALL [W] (N=9,468) Top 10 Differences From Benchmark CAREER DEVELOPMENT: My campus/location provides people with the necessary information and resources to manage their own careers effectively. Total Favorable 62 Diff Neutral Midpoint Total Unfavorable +9* 9 * Don't Know (Other) IMAGE/BRAND: My campus/location is highly regarded by its employees * 8 * ENGAGEMENT: I have the equipment/tools/resources I need to do my job effectively * 5 * 8 14 ORGANIZATIONAL CHANGE: Generally, recent major organizational changes across the UC system have been: Planned well 39 +5* 5 * PERFORMANCE MANAGEMENT: I think my performance on the job is evaluated fairly * 4 * SUPERVISION: My supervisor gives me regular feedback on my performance * 4 * 7 19 CAREER DEVELOPMENT: There are sufficient opportunities for me to receive training to improve my skills in my current job * 4 * ENGAGEMENT: I am satisfied with my involvement in decisions that affect my work * 4 * CAREER DEVELOPMENT: My campus/location is doing a good job of planning for management succession * 4 * ORGANIZATIONAL CHANGE: Generally, recent major organizational changes across the UC system have been: Executed well 34 +4* 4 * * indicates a statistically significant difference
22 KEY DRIVERS FOR IMPROVEMENT Career Development Organizational Change Performance Management
23 Bottom 10 Items vs. UC OVERALL [W] (N=9,468) Bottom 10 Differences From Benchmark Total Favorable Diff Neutral Midpoint Total Unfavorable Don't Know (Other) PERFORMANCE MANAGEMENT: I feel my campus/location does a good job matching pay to performance SUPERVISION: Regarding suggestions for change from employees, my supervisor is usually responsive SUPERVISION: My supervisor communicates effectively ENGAGEMENT: There is usually sufficient staff in my department to handle the workload WORKING RELATIONSHIPS: There is good cooperation between staff in my department. SUPERVISION: Please indicate the extent to which you agree with the following statements about your supervisor: Listens carefully to different points of view before coming to conclusions IMAGE/BRAND: I am proud to be associated with the UC system CAREER DEVELOPMENT: I believe I have the opportunity for personal development and growth within the UC system. SUPERVISION: My supervisor keeps me informed about issues that affect me ENGAGEMENT: My work schedule allows sufficient flexibility to meet my personal/family needs * indicates a statistically significant difference
24 ENGAGEMENT
25 Engagement Items vs. SAN DIEGO 2012 (N=959) Category 3: Engagement 11. Working for the UC system inspires me to do my best work. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * 7 * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
26 Engagement Items vs. SAN DIEGO 2012 (N=959) Category 3: Engagement 15. I am satisfied with my involvement in decisions that affect my work. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
27 Engagement Items vs. SAN DIEGO 2012 (N=959) Category 3: Engagement 19. I have the equipment/tools/resources I need to do my job effectively. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
28 Items By Category vs. SAN DIEGO 2012 (N=959) Category 3: Engagement Total Favorable? Total Unfavorabl e 3. I feel motivated to go beyond my formal A job responsibilities to get the job done. B Total Favorable Difference From Prior Survey Working for the UC system inspires me to A do my best work. B * 66* * 12 21* 7 * I am satisfied with my involvement in A decisions that affect my work. B 62 * 10 28* I have the equipment/tools/resources I A need to do my job effectively. B Legend A * indicates a statistically significant difference Red / Green Difference Bars are statistically significant B. SAN DIEGO 2012 (N=959)
29 Engagement Items vs. SAN DIEGO 2012 (N=959) Category 3: Engagement 3. I feel motivated to go beyond my formal job responsibilities to get the job done. Total Favorable? Total Unfavorable Total Favorable Differences From Benchmark A B * indicates a statistically significant difference Red / Green Difference Bars are statistically significant A. B. SAN DIEGO 2012 (N=959)
30 I HAVE IDEAS TO HELP IMPROVE OUR WORKING ENVIRONMENT. WHERE CAN I GO TO OFFER THEM? The Staff Association is holding a Town Hall for this express purpose! May 19 th, 11:30 1:00 Forum Room 4th Floor, Price Center East *Refreshments and Refreshing Conversation will be available Come out and meet your Staff Association leadership and the leadership for the staff affiliate groups. We all want to meet you!
31 HOW CAN I GET INVOLVED? Contact Us! SAChair@ucsd.edu Billiekai Boughton, Chair: Amanda Chavez, Chair-Elect: For more information about CUCSA and each Staff Assembly:
32 THANK YOU!
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