All Industries Total Rewards Surveys Malaysia. Towers Watson Data Services. Malaysia

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1 Towers Watson Data Services All Industries Malaysia Towers Watson has one of the largest total rewards database in Malaysia reflecting the practices of over 355 local and multinational companies in the local market Total Rewards Surveys Malaysia Data, Analytics, Insights and Experience From a Market Leader

2 At a Glance Industry Coverage Automotive Chemical Energy Fast Moving Consumer Goods Financial Services High Tech Media Pharmaceutical and Health Sciences Retail Operation Types Marketing and Sales Shared Service Centre Manufacturing Research and Development Distribution Consulting and Services Technical Support 17,000 Participants 107 Countries Globally 8,500,000 Incumbents New Countries Published in 2013 Montenegro New regional reports for Sub-Saharan Africa covering 13 additional countries New for 2014 Cambodia Ivory Coast Libya Myanmar We offer additional reports that specialize in intelligent and flexible data around the world: Designed For Helps You To Geographic Coverage Key Features Retirement, Risk Benefits (RRB) and Employment Terms (ETC) Report Used by clients for reference on laws and practice for the local compensation and benefits environment 60+ countries ETC Summary of national labor laws and regulations providing the framework for employment RRB Summary of national social security systems and the mandatory and voluntary employee benefits programs which supplement the system Company Car Benefits Survey Reports Design and maintain competitive car benefits program to attract and retain key talent 50+ countries Company car, cash allowance, mileage reimbursement, car loan, car ownership plan Global Geographic Salary Differential Report NEW Access salary cost differences by 60+ countries Differentials for national base salary relative to geography and employee levels geographic areas/cities within the country around the world in one report Rationalize salary differences when relocating employees in order to attract and retain key staff Global Starting Salaries Report NEW Maintain competitiveness and cost 50+ countries Base salary by qualifications and by functions effectiveness of starting salaries Differentials by industry around the world in one report Global 50 Remuneration Planning Report ENHANCED Access national trends in pay and 58 countries Economic, labor law and rewards summaries benefits around the world in one Compensation trends and pay increases report Snapshots of employee benefits Base salary, variable pay and benefits value by Global Grade Salary Budget Planning Reports Review latest budget increases, 90+ countries Economic key data salary movement, salary review Salary increase (actual and projected) practices and allocation of Salary review policies budgets to high performers Budget allocation Asia Pacific HR Trends Report Keep abreast of AP HR environment, salary planning and manage HR ad hoc issues Sales Incentive Plan Design Reports NEW Benchmark your sales incentive plan with market practice Develop competitive and effective sales incentive plan to maximize performance Business Process Outsourcing Competitive Analysis Report Comparing value proposition of selecting BPO locations, rationalize talent issues and salary costs between India and the Philippines. Asia Pacific countries Asia countries India and Philippines NEW Regional overview, country statistics (economic, salary increase, variable payment), Ad hoc HR issues and commentary An analysis of sales incentive plan design, future trends and governance. Industry reports available for High Tech, Financial services, FMCG and pharmaceutical Country and talent supply and demand, HR policies and benefits practice, compensation comparison Versions Available Country Country Asia Pacific Availability Participants and non-participants Participants and non-participants Asia Participants and By industry non-participants country report India and Philippines Non-participants Local companies Multinationals Global and Regional Headquarters 2 twdataservices.com

3 Compensation Surveys Companies continually struggle to attract and retain the right talent no matter what the economy. While many factors affect employee attraction and retention, compensation is, and will always be, a key driver. But economic conditions shift year to year and market by market, impacting pay and benefits more quickly than ever before. To keep ahead of these changes, HR professionals must have efficient access to robust data, sophisticated tools and analytics, and deep sector expertise. Towers Watson s survey products and consultants can help you manage these increasingly complex pay and benefit program decisions so you can develop competitive compensation plans that attract the talent you need and drive employee engagement and performance. Our surveys capture* Compensation Position Information: Employee location Geographic responsibility Salary Information: Base pay Guaranteed bonus Allowances Variable pay (actual and target) Long-term incentives HR Policies and Practices Salary review practices Compensation Starting salaries Variable pay Company cars Guaranteed payments, cash allowances and perquisites Benefits Design Practices Retirement: Statutory Retirement Plan & Supplemental Pension Plan Healthcare: Medical, dental and vision Wellness: Medical check up Employee Assistance Program Methodology: Bands/Levels + Global Grades grouped by job Functions + Disciplines (areas of specialization) Education and training Working hours Business travel and relocation Attraction, retention and termination Length of service awards Sales force policies Risk Benefit Plans: Death, accident, disability Critical illness Paid Time Off Meal Benefits Flexible Benefits HR policies and benefits design practices information Comprehensive compensation, Strategic positioning relative to your competitors Customized reports and analyses Total sample reports (all companies, all data) Expert advice and insights We provide flexible and insightful reports and analyses *May vary by region General Industry 3

4 Flexible and Insightful Reports and Analyses Delivered Online Our reports provide answers to your questions and needs, whether it s comparing your competitive position to your competitors, or pay levels across countries, designing company car plans for thousands of employees, leveling roles for benchmarking, or calculating statutory employer costs or those of starting HR operations in a new market. Compensation Create peer groups based on company name or characteristics such as sector, geographic location and/ or size. Copy your preferred custom peer groups across countries. Preview the number of companies and cases for your custom analyses. Combine jobs to mirror your own internal job classifications, or when data samples are limited. Add custom percentile(s) to your data views. Search for jobs by keyword and review job descriptions. Browse and customize data views on the fly: Age data and customize currencies displayed. Fold and unfold compensation totals. Employee Id Level P4 P5 P4 P4 P5 U1 P4 P5 P1 Survey Job Match Level Global Name Grade Full Job Code Intermediate 10 AFT AMK ACA Intermediate 10 AMK Specialist 14 AFT000-P AFT Intermediate 10 AFA Top Executive 15 ASC--15 Top Executive 16 AFA--16 Top Executive 16 ALG--16 Top Executive 16 AHR Top Executive 16 ALG--16 Top Executive 16 AFT--16 Master 15 AFU000-P AFU Specialist 13 AHR010-P4-13 Specialist 13 ALG000-P4-13 Intermediate 10 AID Intermediate 10 AFU Intermediate 10 AFT Intermediate 10 AMK Master 15 AFT050-P5-15 Intermediate 10 AHR AFT ACA--11 Entry 05 AAS040-U1-05 Specialist 13 ASC-P AFT AFT ALG Master 15 AMK000-P ACD--12 Entry 09 AMK-P AMK Base Salary Your Data Market Data Value 10th 25th 50th 75th 90th 10th 25th Median 75th 90th ,1% 21,4% 11,5% 1,6% -8,2% ,4% 11,5% -2,8% -17,6% -26,9% ,1% 4,2% -0,5% ,7% 3,7% -13,2% -18,7% -23,3% ,1% 26,9% 2,6% ,4% 4,0% -9,4% -27,4% -34,5% ,2% 22,3% 9,1% -2,1% -13,4% ,3% 18,5% 0,0% ,0% 22,5% -1,3% -22,3% -24,2% ,1% 72,5% 33,1% 16,5% -1,6% ,6% 21,7% 10,3% -4,2% -12,6% ,8% 82,0% 40,4% 22,9% 3,8% ,2% -23,5% -33,6% -43,0% -49,3% ,8% 59,8% 30,4% 12,8% 3,1% ,4% 43,0% 19,6% 2,1% -7,1% ,9% ,7% 85,5% 54,0% 34,0% 25,5% ,6% 19,4% 4,6% -5,3% -16,9% ,2% 55,5% 37,6% 26,5% 21,6% ,7% -12,7% -20,3% ,8% 23,6% 3,5% -3,1% -8,6% ,3% -9,6% -16,5% ,5% 1,0% -9,8% -20,1% -28,9% ,1% 36,2% 18,6% -5,0% -14,3% ,8% 57,6% 33,1% 18,2% -4,0% ,8% 24,4% 7,9% 7,6% -24,4% ,1% 28,0% 10,5% -4,8% -11,8% ,9% 0,0% -12,9% -30,2% -37,1% ,4% -16,7% -24,9% -31,1% -41,5% ,7% -2,1% 10,8% -18,5% -23,4% ,7% 106,7% 74,2% 43,3% 23,8% ,5% 59,1% 12,7% ,3% 1,5% -9,7% -20,2% -25,0% ,1% View, download and print presentation-ready results. Export your custom selection of jobs and data elements and rename fields using your organization s terminology. TRAINING/PROFESSIONAL DEVELOPMENT Training/professional development policy Policy for training/professional development or continuing education Type of policy: Formally established All types increase Discretionary (on a case by case basis) N o of Companies 10th Combination of both responding Percentile GM Coverage of costs MMN o of Companies responding: PR All costs covered, including payment for missed TB working time All costs covered, excluding payment for missed MW working time No costs covered and no payment for missed working time 5.0% Contribution to development/education activities N o of Companies responding: % % contributing Contribution covers 3.0% MBA/University Education Professional qualification (ACCA, CPA, CFA, or CIMA) Other type of education 2.0% 1.0% % reporting 86.7 TOTAL BUDGETED SALARY INCREASES (INCLUDING zero values) th 75th 90th 10.3 Percentile Median Percentile Percentile Average % reporting % reporting th Percentile 75th Percentile Median 25th Percentile 10th Percentile HR Policies and Practices Provides critical information such as granular salary increase budget practices to allow companies to make sound, informed planning decisions. Supports review and design needs across an array of common and critical reward areas, including company car plans, variable pay (sales and non-sales), allowances and perquisites and pay philosophy/positioning. Complements reward information with additional information regarding typical local HR practices including training and development, working hours, overtime and attraction and retention, thus providing companies a wellrounded understanding of local HR environments. 0.0% GM MM PR TB MW Benefits Design Practices United Kingdom Comprehensive coverage of a host of benefits topics including retirement, healthcare, death and disability, and wellness. Detailed information to support benefits specialists with plan benchmarking and design needs. Flexible reporting options to satisfy all needs, whether it is high level practice prevalence in the general market place or specific benefit design considerations amongst a peer group. Summary DC Retirement Plan DB Retirement Plan Private Medical Insurance Dental Optical Medical check-up Employee Assistance Plan Wellness Program Group Life AD&D Critical Illness Disability Business Travel Accident Company Car/Transportation Loan Program Childcare Meal benefits Prevalence 91% 30% 100% 51% 61% 60% 85% 69% 85% 37% 22% 75% % 81% 30% 75% 63% Number of companies Total participants Prevalence of benefits 20% 40% 60% 0% 80% 100% DC Retirement Plan 91% DB Retirement Plan 30% Private Medical Insurance 100% Dental 51% Optical 61% Medical check-up 60% Employee Assistance Plan 85% Wellness Program 69% Group Life 85% AD&D 37% Critical Illness 22% Disability 75% Business Travel Accident % Company Car/Transportation 81% Loan Program 30% Childcare 75% Meal benefits 63% Tuition 82% 55 Tuition 82% Flexible Benefits 49% 33 Flexible Benefits 49% Data displayed are for illustrative purposes only. Report formats and pay elements may vary by survey and country to reflect unique local practices. Our network of regional experts and local consulting offices ensures that each country s surveys, reports and analyses... 4 twdataservices.com

5 Global Reach, Local Market Expertise For more than 60 years Towers Watson Data Services has been a leading provider of compensation, HR policies and benefits design practices information to the global employer community. Covering over 110 countries, our reports and analyses contain compensation and practices information on millions of employees in organizations ranging from emerging growth companies to many of the world s largest conglomerates. Research Driven Significant investments in technical resources and tracking market practices Why Towers Watson Data Services? Value Added Services Global, regional and local account management Job-matching assistance Complimentary forums that provide updates on the latest thinking in HR and networking opportunities Cutting edge market trend reports Problem Solving Auditing your reward packages Expert advice on managing pay elements at a global or local level Market pricing/ pay assessment Insightful Reporting More than 10 million incumbents globally Comprehensive and sound compensation, HR policies and benefits design practices reports Consistent approach facilitating analyses across countries and regions Advanced web-based, self-service custom analyses of unique peer groups and industries Quality Assurance Rigorous job matching and data validation processes Sophisticated statistical modeling Global, regional, local country and subject matter expert review Continuous improvement of survey content, materials and tools, based on client and associate feedback Comprehensive Offerings Consistent Methodology 1. Survey reports and publications 2. Self-service custom analyses 3. Pulse surveys 4. Bespoke custom surveys 5. Data Plus consulting 1. Define your organization 2. Assign job levels 3. Assign job content (Functions and Disciplines)...provide decision-quality data and interpretation reflecting unique local governance and cultural practices. General Industry 5

6 Unique Survey Methodology Robust Results... Global Consistency Our job-matching process is more flexible than traditional methods, and easy to implement, understand and manage. Towers Watson Data Services survey methodology builds on our collective experience in serving clients for more than 60 years. Our approach provides a consistent process for mapping jobs to external market data and integrates Levels and Global Grades. A leveling approach: Towers Watson Data Services integrated leveling approach replaces traditional benchmark jobs with Levels, Global Grades and Functions/Disciplines. The Level design is underpinned by Global Grades and provides a simple solution for the following: Creating linkages between the market, how people are paid and how they progress within an organization Improving the matching process for diverse and unique jobs Capturing more data per level and Function Consistently viewing market data across Functions and countries Global Grades: The underpinning for the overall leveling methodology. Global Grades are the underpinning for all jobs. They measure the relative internal values of jobs in an organization and align to quantifiable differences in market pay. In the context of survey job-matching, Global Grades validate job matches and ensure consistent results across geographic areas and lines of business. We maintain over 4,000 combinations of Levels, Global Grades and Disciplines, drawing on data for more than 50 Functions/job families at various Levels from over 35,000 participants across more than 95 countries. Align your internal structure to the survey Levels and Global Grades, Functions (job families) and Disciplines. Integrated leveling methodology aligns Levels and Global Grades Global Grade 1 25 Supervisory/Management Band (5 Levels) Professional Band (6 Levels) Customer/Client Management and Sales Professionals (6 Levels) Executive Band (11 Global Grades) Technical Support (4 Levels) Business Support (4 Levels) Production/Operation (4 Levels) Align your internal structure to the survey Levels and Global Grades Your Internal Structure Match your organization s jobs to Functions and Disciplines. Sample Functions Accounting Human Resources Sample Disciplines (Areas of specialization within each Function) Accounts Payable/Receivable Payroll Bookkeeping/Account Maintenance Human Resources (Generalist) Compensation and Benefits Organizational Development 6 twdataservices.com

7 Towers Watson Data Services in Malaysia Over 60 professional consultants in Malaysia contribute to our clients success through their unique capabilities and deep expertise, gained through Towers Watson Data Services 37 years of local market experience. Our comprehensive total rewards database, one of the largest in the Malaysian market, reflects the practices of over 355 participating local and multinational companies. The following industry surveys and services are available: Industry Surveys Financial Services Banking Insurance Asset Management Other Financial Services High Tech (Electrical and Electronics, Information and Communications Technology) Education Plantation Pharmaceutical & Health Sciences Business Process Outsourcing General Industry Automotive Chemical, Petrochemical & Energy Conglomerate Construction/Property/Development FMCG Government Non-profit Organisations Manufacturing Retail Additional Services Access to local country and sector experts Individual or group job matching assistance Local, regional or global account management HR Trends report on current reward topics and pay movements Published reports on Retirement, Risk Benefits and Employment Terms and Conditions Forum which provides updates on the latest HR issues and networking opportunities Custom surveys and compensation consulting Also available: General Industry Compensation Survey Brunei General Industry Executive Compensation Survey Surveys Offered in Asia Pacific In Asia Pacific, Towers Watson provides timely and comprehensive data from 18 countries/locations, including: Australia, Brunei, Cambodia New, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Myanmar New, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand and Vietnam. Industry Privileges for Regional Participants Australia Brunei Cambodia China Regional Account Management One dedicated consultant is appointed as a single point of contact to coordinate the survey with your local HR team. Multi-Level Accessibility Survey results will be delivered online. Regional participants will be provided access at both regional and local levels at no additional cost. Hong Kong India General Industry General Industry Executive Business Process Outsourcing Chemical Consumer Products Education Energy Engineering Financial Services Banking Financial Leasing Asset Management Futures, Trust Insurance Private Equity Securities High Tech Hotels, Resorts & Gaming Manufacturing Media Pharmaceutical & Health Sciences Plantation Real Estate Retail* Indonesia Japan Korea Malaysia Myanmar New Zealand Trading Transportation/Logistics * Luxury Goods surveys available, please contact us for additional information. Annual Talent and Rewards Conference An annual Rewards Conference brings together compensation and benefits leaders from regional organizations, as well as Towers Watson global and regional consultants, to share their insights and best practices on reward trends and developments. A Periodic Regional HR Trends Report To keep you informed of salary movements, the latest economic indicators, HR trends, and ad hoc topics around country and regional developments that impact reward decisions. Pakistan Philippines Singapore Taiwan Thailand Vietnam General Industry 7

8 Malaysia Towers Watson Works With 70% Fortune Global % Fortune U.S. 500 Towers Watson (Malaysia) Sdn Bhd, Menara Dion, #33-01, 27 Jalan Sultan Ismail, Kuala Lumpur, Malaysia Phone: tw.malaysia.data@towerswatson.com Asia Pacific Singapore twapdata.mktg@towerswatson.com Phone: Latin America Miami twladata@towerswatson.com Phone: (toll free) (outside the U.S.) 82 % FTSE 100 Brussels customerservice@towerswatson.com Phone: Canada twcadata@towerswatson.com Phone: (toll free) Europe, Middle East and Africa North America London (outside Canada) dataservices@towerswatson.com United States Phone: twusdata@towerswatson.com Phone: (toll free) Phone: (outside the U.S. and Canada) Towers Watson Data Services Towers Watson Data Services is a leading provider of compensation, benefits and employment practices information to the global employer community. Our databases are recognized worldwide as the most reliable source of current data for compensation planning. About Towers Watson Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With more than 14,000 associates around the world, we offer consulting, technology and solutions in the areas of benefits, talent management, rewards, and risk and capital management. Copyright 2014 Towers Watson. All rights reserved. towerswatson.com