Diversity & Inclusion

Transcription

1 President s Five Jewel Award for Best Practices in Diversity & Inclusion (Optional Participation) Diversity & Inclusion: Road Map to Innovation, Sustainability and Growth Compass Group USA believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. Our Commitment to Diversity & Inclusion is good for us because it allows us to: Deliver positive business results. Build a highly skilled workforce that reflects our diverse client and customer base. Provide innovative products and services to our customers and clients. Seek new business opportunities while we retain our client base. Give back to the communities we touch and serve. Visit altogethergreat.com to learn more about Diversity & Inclusion at Compass Group. To qualify for the President s Five Jewel Award, you must: Complete the Diversity & Inclusion Form. Choose one of the two following activity options to complete (in Part 1 & Part 2). Submit an essay, scrapbook, video or DVD following the guidelines in the How to submit for award consideration section below. How to get credit (Part 1): Choose 1 of the 2 following options to complete. Option 1: Diversity & Inclusion Training Programs Complete the Option 1 checklist on the form listing the types of diversity & inclusion training programs your associates have attended, and complete the short description. Option 2: Diversity & Inclusion at Work Does your team embrace diversity & inclusion on a regular basis? If so, we want to hear from you! In the space provided on the Diversity & Inclusion form, describe how your team brings the power of diversity & inclusion to your fellow teammates, clients and customers. Here are a couple of examples: Host a Customer Appreciation event. Make your team s event fun and exciting by creating a theme for the event and featuring menu items that go along with the team (i.e. County Fair or Cultural Event, like Cinco de Mayo). Use client surveys to help your team understand the needs of your client. Recognize teammates for their hard work and contributions to your team. 1

2 How to get credit (Part 2): Choose 1 of the 2 following options to complete. Option 1: Associate Innovation in Action Description of Activity: Would a new product or idea make daily work life easier? In this exercise, your team will have the opportunity to suggest a new product, idea or improve a current process that could make your daily duties easier, more efficient and/or reduce costs. A suggestion is an innovation which: Identifies a problem, potential problem or opportunity Presents a specific solution to the problem or potential problem Improves a current process Generates an idea or a process improvement that can be used company-wide In order to help your team create an Innovation in Action, your team may use any or all of the following resources: teammates, local library (encyclopedias, books etc.), newspapers, magazines or the internet. This innovation MUST be based on processes or activities within your daily duties at Compass Group. Create a recap of your Associate Innovation in Action activity, answering the following questions: 1. How many associates are on your team? 2. How many associates participated in this activity? 3. What information did your team use to complete this activity? 4. Describe in detail the daily duty (ies)/responsibility (ies) your team used to help create the Innovation in Action. 5. List and describe the significant benefits in at least 3 the following categories: Creating an inclusive workplace Saving money, time, material or resources Improving service, procedures, systems or methods Reducing costs, materials, handling or waste Increasing productivity 6. Describe how the diversity of your team helped create this Innovation in Action, how it can be used over a long period of time (sustainability) and deliver profitable growth. Option 2: Diversity & Inclusion at Work Description of Activity: Using Option 2 from How to get credit (Part 1), demonstrate in greater detail how your team brings the power of Diversity & Inclusion to your fellow teammates, clients and customers. Create a report answering the following questions: 1. How many associates are on your team? 2. What is the name and location of your department? 3. How many associates participated in this activity? 4. Describe in detail an average day for your team. Demonstrate how your team uses each value throughout the day. Give 3 examples maximum for each of the following values: --Openness, Trust and Integrity --Responsibility --Passion For Quality --Can-do --Win Through Teamwork 5. What did your team learn about the importance of teamwork and how did the diversity of your team make a difference during this exercise? 2

3 How to submit for award consideration: Submit your activity recap - along with a copy of the Diversity & Inclusion Form to April Morton, Community Relations Coordinator, by Friday, July 11, You may send your submission by to April at april.morton@compass-usa.com. If your submission cannot be sent electronically, deliver it to April on the 6th floor in Coliseum Centre, Bldg. Two. Acceptable items to submit are: An essay of 300 words describing the activity A scrapbook displaying examples of the activity (with photos, associate testimonials, etc.) A video or DVD displaying examples of the activity (with photos, associate testimonials, etc.) not to exceed 8 minutes. THE VIDEO OR DVD CANNOT BE CREATED AND/OR PRODUCED BY A PROFESSIONAL COMPANY OR ORGANIZATION. YOUR TEAM MUST CREATE AND/OR PRODUCE THE VIDEO OR DVD. Your team may only submit one item listed above. Any team sending more than 1 will be disqualified. Five Jewel Resource Links: Diversity & Inclusion form (page 4) Mapping Our Way Forward (page 5) Five Jewel Award Process and Judging Criteria (pages 6 & 7) Diversity page on altogethergreat.com Diversity page on MyCompass.com 3

4 Form President s Five Jewel Award for Best Practices in Diversity & Inclusion Team Name Be- A- Star Team Be- A- Star Team Team Lead Lead Contact Lead Phone Address Submit your entry to April Morton, Community Relations Coordinator, by Friday, July 11, You may send your submission by to April at april.morton@compass- usa.com. If your submission cannot be sent electronically, deliver it to April on the 6 th floor in Coliseum Centre, Bldg. Two. Option 1: Diversity & Inclusion Training Programs In the space below, list the types of diversity & inclusion training programs your associates have attended, and complete a short description. Enter your description below in 100 words or less. Option 2: Diversity & Inclusion at Work In the space below, describe how your unit or team embraces diversity & inclusion on a regular basis and how diversity & inclusion helps to promote team awareness and teamwork. Enter your description below in 100 words or less. Check here if your team would like to go above and beyond by applying for this year s President s Five Jewel Award for Best Practices in Diversity & Inclusion. 4

5 Our Vision To be a world-class provider of contract foodservice and support services, renowned for our great people, our great service, and our great results. Our Mission Everyone in Compass is committed to consistently delivering superior service in the most efficient way, for the shared benefit of our customers, shareholders and associates. Our Guiding Principles Our Values Our Performance Framework Safety, Health and Environment First - never to compromise on the health and safety of our customers and our people, and to manage responsibly the impact that our business has on the environment. Delivering for Clients and Consumers - to earn the continued loyalty of our customers by consistently demonstrating why we are the first choice for quality, service, value and innovation. Developing our People and Valuing Diversity - to value and recognize the diversity and contribution of our people. We create a work environment that is challenging and provides the opportunities and support for everyone to develop, learn and succeed. Profitable Growth - to deliver shareholder value through disciplined, sustainable growth, underpinned by strong governance, that contributes to and leverages the benefits of our global scale. Constant Focus on Performance and Efficiency - to deliver the highest quality and performance, while relentlessly driving to be the lowest cost, most efficient provider. Openness, Trust and Integrity - we set the highest ethical and professional standards at all times. We want all our relationships to be based on honesty, respect, fairness and a commitment to open dialogue. Passion for Quality - we are passionate about delivering superior food and service and take pride in achieving this. We look to replicate success, learn from mistakes and develop the ideas, innovation and practices that will help us improve and lead our market. Win Through Teamwork - we encourage individual ownership, but work as a team. We value the expertise, individuality and contribution of all colleagues, working in support of each other and readily sharing good practice in pursuit of shared goals. Responsibility - we take responsibility for our actions, individually and as a Group. Every day, everywhere we look to make a positive contribution to the health and well-being of our customers, the communities we work in and the world in which we live. Can-do - we take a positive and commercially aware can-do approach to the opportunities and challenges we face. Management and Performance (MAP) To optimize short-term and long-term performance by focusing on: MAP1 - Client Sales & Marketing Costs - Deliver profitable growth from existing and new clients in our chosen markets. MAP2 - Consumer Sales & Marketing Costs - Deliver profitable growth from existing and new consumers in our chosen markets. MAP3 - Food Costs - Deliver optimal quality and range of food to consumers for the lowest cost. MAP4 - Unit Costs - Efficient management of labor to reduce costs; reduce unit overhead cost. MAP5 - Above Unit Costs - Reduce costs not associated with the unit. Our PEOPLE MAP People focus to support MAP and deliver great results Attract - source great people; selection process; diversity Retain - induction; reward policy & practices; Safety, Health and Environment First, governance & good people practice Develop - training; career planning; succession & talent management Engage - two way communication; associate relations; recognition Perform - performance review; in-unit operational excellence; organizational development 5

6 President s Five Jewel Award for Best Practices in Diversity & Inclusion Judging and Selection Process and Criteria Judging Process 1. Each Sector Diversity Action Council (if applicable) or Be-A-star committee will select their Sector s winner based on the criteria provided. Submissions are to be collected by the Sector Diversity Action Council or Committee. Each participating sector should have one sector winner (i.e. Morrison Five Jewel Award Winner). This submission will be judged with other sector submissions for the North American President s Five Jewel Award Winner. 2. Once a winner has been chosen, the Sector Diversity Action Council or Be-A-star committee will send the winning submission to Tameka Green, Diversity Generalist, no later than Wednesday, August 1, 2012 for judging the North American winner. 3. A Committee will decide who will receive the Compass Group North American President s Five Jewel Award. The North American winner will not be announced until the Be-A-star National Awards Celebration. 4. The CEO and/or CDO will announce the North American winner of the Compass Group s President s Five Jewel Award at the Be-A-star National Awards Celebration. The key elements of judging for the President s Five Jewel Award for Best Practices in Diversity & Inclusion are: Presentation of the submission Creativity in capturing the assigned concept(s) through photos, essays, etc. Level of participation by unit/department, through the team as well as involving clients How the assigned concept(s) impacted each unit/department The following suggested judging criteria and form is to be used by the Sector Diversity Action Council (DAC) for the President s Five Jewel Award. In the event the Sector Diversity Action Council cannot select the award winner for whatever reason, the sector Be-A-star committee may use the criteria and form. NOTE: Not all criteria may be relevant, based on the selected activity. The total possible score is 50 points. The winning sector s award submission must be sent to Tameka Green, Diversity Generalist, no later than Wednesday, August 1, President s Five Jewel Award Voting Ballot for SUBMISSIONS 6

7 Committed Leadership: Was the staff engaged? Partnering Did the unit/department collaborate with other community/client organizations? Communication Did the summarized portion of the activity reflect what was initially asked? Unique WOW factors Creativity Originality Transferable Results Did the unit/department completely answer each question? Were the overall goals of the project achieved? How sustainable is this achievement likely to be over the longer term? Questions, Concerns or Clarification: Contact your Sector s Diversity Action Council representative or Regional Be-A-star Committee Chair Number of Awards: There are 7 possible awards; one to each of the following Compass Group sectors: 1. Bon Appétit 2. Business & Industry Sector (Eurest, Flik) 3. Vending Sector (Canteen Vending, Dining and Office Coffee Service, Canteen Franchise) 4. Education Sector (Chartwells School Dining Services, Flik Independent School Dining, and Chartwells Higher Education) 5. Compass Group Canada 6. Compass Group Corporate and Foodbuy 7. Healthcare Sector (Morrison Healthcare Food Services and Morrison Senior Living) 7