EDI FOR INTERNET RETAILERS

Transcription

1 YOUR GLOBAL EDI NETWORK EDI FOR INTERNET RETAILERS B2BGATEWAY JUNE 21, 2017 NORTH AMERICA // +1 (401) EUROPE // +353 (0) AUSTRALIA //

2 TODAY S AGENDA & PRESENTER 1 About B2BGateway 2 ecommerce Factfile 3 Where does EDI fit into the ecommerce Marketplace? 4 Types of Online Retail 5 How can EDI help ecommerce Activities 6 Working with Amazon 7 GS1-128 Labels 8 CommerceHub 9 How Can B2BGateway help your EDI requirements? 10 Questions & Answers Louisa Gooding Director of Sales and Strategic Relationships

3 ABOUT B2BGATEWAY B2BGateway has been doing EDI since 1999, offering EDI and supply chain integration solutions to hundreds of clients across the globe since $30- billion invoices processed per month 25,000+ trading partner relationships

4 ONLINE SHOPPING THE FACTS! In billion people made a purchase online $19 trillion of online sales in 2016 Online sales revenue projected to grow to $406 trillion by % of Americans have made an online purchase at some stage in their life! 51% of Americans prefer to shop online ecommerce is growing 23% YoY Currently Americans spend 64% of their shopping budget in-store and 36% online 43% of online shoppers have made a purchase while in bed! *Figures provided by Bigcommercecom

5 WHERE DOES EDI FIT INTO ECOMMERCE ACTIVITIES? (ONLINE MARKETPLACE) (FACTORY) Invoice 850 Outgoing PO / Incoming SO 846 Inventory Inquiry 856 Advanced Ship Notice Purchase Order Change 940 Warehouse Ship Order 945 Warehouse Ship Advice (SHOPPING CART) 3PL (THIRD PARTY LOGISTICS) (DROP SHIPPER)

6 3 MAIN ECOMMERCE OUTLETS 1 Selling on your organizations own Shopping Cart Today many organizations build their own shopping carts or online stores by using tools such as ecommerce platforms like Magento, Shopify, Bigcommerce, 3dcart, etc 2 Selling on the Online Marketplaces Online marketplaces also known as online retail stores such as Amazon, Jetcom, Zapposcom, Rakutencom have become giants in today s modern world of retailing 3 Selling with Online Retailers Many box store retailers also have their own web stores and many use CommerceHub

7 HOW CAN EDI HELP ECOMMERCE ACTIVITIES? EDI with full integration to your Accounting Software / ERP / OMS solution can help your organization maximize your ecommerce activities in the following ways: 1 Automatically Import Orders 2 Send Inventory Updates 3 Send orders to 3PLs and Drop Shippers 4 Update Tracking 5 Order Goods Direct from Factory or Supplier

8 ORDER IMPORT EDI will allow your organization to pull orders directly from your ecommerce shopping cart or online marketplace and place them directly into your Accounting Software / ERP / OMS solution as a populated Sales Order There is no need to re-key data thus greatly reducing staff resources and potential errors

9 INVENTORY UPDATES EDI can enable your organization to send Inventory Updates to your ecommerce and online carts so that you can manage your inventory better and alleviate the situation of selling out of stock goods Also if you trade with large online retailers and marketplaces such as Amazon, Jetcom, Rakutencom, etc, your organization may be asked to provide a regular EDI inventory feed

10 3PLS AND DROP SHIPPERS Using pre-defined business logic and agreed rules, EDI can automatically send new orders to your 3PL, Warehouse or Drop Ship Vendor EDI can also receive back the tracking information from the 3PL and place in your ERP or ecommerce platform so that the buyer is aware that the goods have been shipped

11 3PLS AND DROP SHIPPERS Split incoming Orders according to logic and predefined rules 850 (DROP SHIPPER) 10 Widgets Red 10 Widgets - Yellow 3PL (THIRD PARTY LOGISTICS)

12 SHIPPING AND TRACKING INFORMATION EDI can help update your ecommerce site by pulling the shipping and tracking information directly from your ERP, 3PL or Drop Shipper

13 ORDER DIRECT FROM FACTORY OR SUPPLIER EDI can help your organization electronically order the goods from the factory or supplier that you require to sell on your shopping cart or online marketplace

14 WORKING WITH AMAZON YOUR E-COMMERCE PLATFORM INVOICE 850 OUTGOING PO / INCOMING SO 855 PURCHASE ORDER ACKNOWLEDGEMENT 860 PURCHASE ORDER CHANGE REQUEST 856 ADVANCE SHIP NOTICE 753 REQUEST FOR ROUTING 754 ROUTING INSTRUCTIONS 846 INVENTORY INQUIRY/ADVICE GS1 128 LABELS GS1 128 LABEL

15 ONLINE RETAILERS & COMMERCEHUB Most Box Store Retailers who also have online (com) stores will use the CommerceHub platform to transmit EDI documents In this case, B2BGateway would communicate with CommerceHub first 850 Purchase Order [ Imported as Sales Order in NetSuite ] 846 Inventory Advice [ Outbound reflecting inventory levels ] 810 Invoice [ Outbound to your Trading Partner ]

16 HOW CAN B2BGATEWAY HELP YOUR EDI REQUIREMENTS?

17 MANAGE YOUR EDI ACCOUNT WITH B2BGATEWAY CLIENT PORTAL

18 CLIENT PORTAL FEATURES In the Client Portal clients can view and manage their EDI relationships Features include: Business Intelligence such as Most Active Trading Partners, Documents Processed Per Day, Trading Partner Relationships Progress View and update company information Contact support View Trading Partners Status and add new Trading Partners Reprocess EDI documents Login to Cross Reference and WSS View reports such as Transaction, Exception and/or Custom Reports

19 CUSTOMER SERVICE B2BGateway has been providing excellent customer service to all of our clients since 1999 and we will continue to do so in the future B2BGateway has developed two new teams to help clients with setting up and maintaining their trading partner relationships (1) Setup Team: A dedicated Project Manager and setup team is assigned to each new B2BGateway client for the implementation phase of the project (2) Rapid Response Team (RRT): The RRT is there to assist any client with any issues they may come across once in production Each client has direct access to the RRT team with emergency 24/7 support if needed Available Support Setup phase dedicated project manager Rapid Response Team available for when issues need immediate attention Support is available 24/7 all year long and in your time zone These support features are included in the monthly fee at no extra cost

20 TOP 5 ADVANTAGES OF EDI 1 Greater Accuracy Removing the need to rekey data greatly reduces the potential for human error 2 Integration EDI allows true integration with all relevant parties/systems in your supply chain: 3PL, WMS, ERP, etc 3 Greater Speed Electronic almost real-time communications 4 Faster Payments EDI speeds up your Order to Payment cash cycle with your Trading Partners 5 Environmentally Friendly EDI removes the need for paper and printing This not alone helps the environment but can drastically reduce your overall costs

21 Questions Anyone?

22 THANK YOU FOR WATCHING Call USA: Call Europe: Call Australia: Web: (USA) (EU) (AU) wwwb2bgatewaynet Sales@B2BGatewayNet