o&i consulting: at a glance

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Delilah Walsh
6 years ago
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1 s u p p l i e r o f a i r p o r t a r r i v a l & d e p a r t u r e o p e r a t i o n a l p l a n n i n g s e r v i c e s t o t h e L o n d o n G a m e s aviation. logistics. services. o&i consulting: at a glance winter enabling operational excellence aviation - logistics - services

2 international experience o&i consulting is a niche consultancy specialising in aviation and logistics. We develop practical solutions, applying operational research & industrial engineering expertise, to help clients achieve operational excellence.

offering to the aviation sector o&i consulting supports aviation

equipment layout design implementation for end-to-end arrivals and

for operational change, developments, new facilities and major

3 offering to the aviation sector o&i consulting supports aviation clients with: analysis planning modelling trials process design equipment layout design implementation for end-to-end arrivals and departures operations, individual operating areas and in preparing for operational change, developments, new facilities and major events. cargo ground transport check-in security boarding arrivals baggage ramp

& ground operations check-in baggage Capacity and demand analysis Process design and optimisation

End-to-end baggage process analysis and optimisation Design of baggage hall layout and storage

resilience expertise passenger security screening boarding Capacity & demand analysis and

structure & communications Demonstrating change in live operation & implementation Demand

4 & ground operations check-in baggage Capacity and demand analysis Process design and optimisation Mixed mode layout design Queue management Resource and facility planning and allocation End-to-end baggage process analysis and optimisation Design of baggage hall layout and storage strategies Baggage capacity and demand analysis Baggage facility planning & allocation Baggage resilience expertise passenger security screening boarding Capacity & demand analysis and planning Process design: integrating new rules, procedures and equipment Passenger flow, queue structure & communications Demonstrating change in live operation & implementation Demand analysis Flow modelling Process design and technology integration Process testing, trialling and training Solution implementation

& ground operations arrivals ramp End-to-end process design & improvement Stand

allocation Arrivals facilities layout & queue management End-to-end ramp

Techniques to improve ramp operations management Ramp operations modelling,

demand analysis Layout and process design for new facilities End-to-end passenger

Process and facility optimisation, enabling clients to maximise existing assets

5 & ground operations arrivals ramp End-to-end process design & improvement Stand planning Capacity and demand analysis Resource and facilities modelling & allocation Arrivals facilities layout & queue management End-to-end ramp operations analysis & optimisation Turnround process design & implementation Techniques to improve ramp operations management Ramp operations modelling, planning & allocation Apron strategy end-to-end operations Capacity planning and demand analysis Layout and process design for new facilities End-to-end passenger flow planning and management Balancing technology and traditional facilities Process and facility optimisation, enabling clients to maximise existing assets Productivity and throughput improvement; cost reduction; service improvement Stakeholder management and communication

6 our offering to the logistics sector: overview parcel cargo airport logistics warehouse End-to-end process design & improvement Capacity and demand analysis Performance analysis Operations modelling Spatial planning and layout design Facility concept design Facilities requirements Distribution route planning Operations performance improvement

reference projects Heathrow Airport Airport operations planning and

Sydney Airport Airport operations capacity analysis and capacity

arrivals and cargo British Airways Led the development and implementation

support and leadership Dubai Airports Cargo market, analysis, planning and

7 reference projects Heathrow Airport Airport operations planning and preparation for the 2012 Olympic Games: inc Games and Olympic Village Sydney Airport Airport operations capacity analysis and capacity improvements: inc check-in, baggage, apron, passenger security screening, arrivals and cargo British Airways Led the development and implementation of LHR T5 baggage and ramp handling processes, and provided transition support and leadership Dubai Airports Cargo market, analysis, planning and design expertise in the development of cargo master plans, with Arup. Goods strategy development for AMIA.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Closest gate No bag EEC Immigration process Furthest gate No bag Closest bussing stand No bag bus to Furthest bussing

SLA Last bag Immigration queue Wait for last bag Furthest gate Imm SLA Last bag Immigration queue Furthest gate Imm SLA Non- Last bag Queue at immigration non-eec SLA Non-EEC Immigration process

lifting current restrictions on their carriage in cabin baggage.

8 Closest gate No bag EEC Immigration process Furthest gate No bag Closest bussing stand No bag bus to Furthest bussing stand No bag bus to Closest gate 1st bag Wait for first bag Closest gate Last bag Wait for last bag Furthest gate 1st bag Wait for first bag Furthest gate Last bag Wait for last bag Closest gate Imm SLA Last bag Immigration queue Wait for last bag Furthest gate Imm SLA Last bag Immigration queue Furthest gate Imm SLA Non- Last bag Queue at immigration non-eec SLA Non-EEC Immigration process reference projects Minutes from first passenger disembarkation European Commission Completion of a study on optimising the screening of LAGs at European airports and assessing the feasibility of lifting current restrictions on their carriage in cabin baggage. Manchester Airport Development of a construction logistics strategy for the Manchester Airport Transformation Programme, inc procurement process advice. Heathrow Airport Provision of baggage resilience expertise: independent review of baggage recovery capability and development of airport-wide baggage resilience processes and solutions. easyjet Turnround process improvements: opportunities to remove waste, optimise resource requirements, improve reliability.

9 why o&i consulting? o&i consulting is a team of specialist operations consultants to the aviation and logistics sectors, combining: aviation & logistics expertise operational research & industrial engineering skills operations planning operations design operations improvement a practical, analytical, evidence driven, methodical approach We deliver practical, achievable and bespoke solutions that: successfully integrate change, improve operations, service & business performance and enable clients to achieve operational excellence.

contact us David Calder, Director davidcalder@oandiconsulting.

10 contact us David Calder, Director Tel: +44 (0) Nigel Marsh, Director Tel: +44 (0) o&i consulting ltd. 117a Guildford Street Chertsey, Surrey KT16 9AS, UK

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