Air Cargo Handling Information 2017

Transcription

1 Air Cargo Handling Information 2017

2 Brief History of MEGA Mega International Air Services (VAN.) Inc. is a non union airline cargo handling company who has been active at Vancouver International Airport for over 30 years. Mega is staffed with professional personnel combining numerous years of experience in the air cargo industry. This along with our logistic expertise places us in favorable position to meet the needs and requirements for all air carriers. Our full range of services makes us a versatile and flexible structure whose services can be modified to comply with any of the carrier s requirements, regardless of schedule frequency, cargo volume or special handling tasks. Mega International posses all the necessary licenses, permits, bonds, insurance coverage, equipment, RNS, ACI, and ACE. Mega has provided cargo handling services for Wardair Canada, Horizon Air, Canadian Airlines, All Canada Express, Sunwing Airlines and United Airlines. Presently Mega is providing cargo handling services for Lufthansa Cargo, Japan Airlines, EVA Air Cargo, China Airlines Cargo, Korean Air Cargo, American Airlines, China Southern Airlines, All Nippon Airways, Xiamen Air Cargo and Becker Trucking Inc. In addition to our regular airline cargo handling, Mega provides handling for 3 weekly scheduled 777 freighters. In the past Mega has provided handling for Lufthansa Cargo and Japan Airlines and China Southern 747 Freighters as well as EVA Air s 747 Combi. Mega has also serviced many of Lufthansa MD11 freighters and Antanov chartered freighters. Mega has been involved in many big productions for sporting events, concert tours, dinosaur exhibits, livestock charters, and circuses. The Staff The employee s of Mega International are very experienced and dedicated to providing the very best possible service to our customers and our company. Mega is proud to state that we have a very low staff turn over ratio and as a result the average employee has been with Mega for twelve years including management and supervisory staff. All of our employees receive extensive continuous training to ensure all local, federal and global requirements are being achieved. Mega encourages all staff to work together by initiating weekly meetings with our carriers, warehouse, office and administration staff to accomplish our collective goals. Mega has been very successful by participating in mapping procedures to effectively resolve issues.

3 Warehouse Equipment Toyota Forklifts Mega currently provides six Toyota forklifts with the lift capability of 2500kg-9000kg. The monthly rental of the forklifts gives us more flexibility in the event we should need additional lift capacity. Our forklifts are interchangeable with less than 24 hours notice. Clark Tractors Mega currently owns five Clark and Harlan tractors. Two diesel powered, two propane powered and one is gas powered. The towing capacity for the diesels are 15,000 kg while the towing capacity for the propane and gas are 10,000 kg. The tractors are under the preventative maintenance program under the direction of Swissport Canada.

4 Platform Scale The platform scales enable Mega to accurately measure all ULD s up to 9,070 KG with an accuracy of 5kg. The scale is equipped with a computer print out. The calibration is preformed quarterly combined with a weekly inspection. Floor Scale In addition to our platform scales we also provide floor scales that can accommodate up to 2500kg and has an accuracy of.5kg. The scale is equipped with a computer print out. The calibration is preformed bi-annually combined with a weekly inspection. Coolers Mega currently has one 700 SQ FT and one 400 SQ FT cooler. The temperature control can be altered to address any temperature requirement. This is checked daily and receives scheduled preventative maintenance.

5 ULD Storage Racking The carriers ULD stocks in YVR are placed on roller supported racking. For RFS ULD s our electric directional roller lift table completes a seamless transition between trailer and carrier. Mega currently has ULD stock computer software that allows our employees to monitor the flow of ULD s in stock and the rotation of the ULD s history. ULD Storage ULD stock handled by Mega is on located in the restricted area adjacent to our warehouse. The cost of ULD s out of circulation is very expensive for the carriers. Mega recognizes the importance to maintain and properly manage the ULD inventory. The development of ULD stock software allows our employees to monitor the quantity and rotation of ULD s at YVR. ULD s that are released for transfer or under a BUP agreement are accompanied with the proper ULD control documentation. ULD Carriers In 1995 Mega International purchased or 88 pallet carriers. Mega made this purchase to assure our carriers we would never jeopardize the transportation from the warehouse to the aircraft. Mega would always have enough equipment to support our carriers. In addition to the ULD carriers Mega also has ten 96 or 88 slave carriers. They can be used for build up and breakdown of pallets, since they both have directional rollers and can be properly transported with forklifts. Digital Cameras All damaged cargo is photographed and put in our damage claims file. Part of our procedures is to take pictures of all arriving and departing ULD s to enable us to verify the ULD s condition. Since it is easy to use and very inexpensive it has become a fixture in our daily routine. Cargo Storage Racking Mega has it storage racking optimized in a few different ways. All the regular imports are delegated to one import racking area of the warehouse and are assigned to a location. All co-mat shipments are placed in the co-mat racking area of the warehouse and are assigned a location. All airlines have their own export holding area and further segregated by flight. Mega does not permit any of our carriers to inspect another carries designated area. We also have separate import and export dangerous goods areas that can be further segregated for compatibility. For small parcels we have lighter gage racking that is set up for quick release.

6 Offices Mega has seven shared networked computer pods. Mega has developed customizes software to enable tracking, simplified billing, Customer Call Sheets, Warehouse Check in sheets, U.S. Entry program, Canada Customs Electronic Release, Airline Air Waybills, Dimensional weight and Volume weight charges, Warehouse locations, Security declarations, Airline Transfer Manifest, Export release, Airline Cash Reports, Import Inventory, Export Inventory, Tracing Information, Progressive Load Sheets, ULD Tracking, Canada Customs hold request and more. This software can be customized to fit all the airlines local requirements. Mega also provides complementary sales office space, parking and cleaning for our customers.

7 Custom Software

8 Facility

9 The 4840 building is the closest facility with direct airside access to the main terminal. Retrieving cargo or documents can be completed as expeditiously as possible. The main staging area for carriers is 1.3K from the warehouse. This can decrease the chance of non compliance for time definite services. Mega currently operates at 4840 Miller road, Warehouse doors and consists of four dock level doors and three street level doors. This facility area consists of 26,793 SQ.FT. for warehouse floor space, 2907 SQ.FT. office mezzanine and 2918 SQ. FT. Warehouse level office space. The total SQ. FT. for all is 24,618 SQ.FT. with additional ULD storage space in the airside restricted area. This location has been complimented by freight forwarders in the Vancouver community who can transfer their cargo with the use of forklifts instead of tractor trailer. The airside direct access also allows for quick transfers to OAL.

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11 Operational Hours The operational hours are solely based on the carrier s flight schedule. Please find below our current operational hours. Winter/Summer Oct - May Jun - Sep Sunday hrs Monday hrs Tuesday hrs Wednesday hrs Thursday hrs Friday hrs Saturday hrs

12 Carriers Signage All airlines are responsible for their own signage. The location of the signs will be as mutually agreed. Mega shall not be held liable for damage or claims unless Mega has demonstrated willful misconduct. All installation and maintenance cost shall be borne by the carrier. Presently signage boards may be placed at the front and rear of the warehouse facility.

13 Safety: Safety 1) All employees must complete an inner introductory warehouse course. This course includes warehouse safety. Part of the safety section of the course entails: a) Emergency contact procedures, number and locations b) Proper safety clothing attire (Work boots, reflective vest, hearing protectors, gloves, and eye protection) c) ULD Loading d) ULD serviceability e) Emergency equipment f) Emergency spill kit locations g) Forklift training h) Cargo acceptance and handling i) Dangerous goods acceptance j) Airside Vehicle Operations k) Documentation and reporting procedures l) Health and Safety Log entries. 2) All employees must complete a Transport Canada Cargo Screening Course.

14 Security: 1) All employees must be bonded with the federal government of Canada (Transport Canada) 2) All employees must retain inner company identification 3) 24 hour digital camera surveillance system a) 28 wireless CCD digital colour high-resolution cameras. b) 2 Monochrome infrared cameras for outside usage to monitor backyard day and night. c) All images are downloaded and saved. The computer can record up to three weeks before downloading is necessary. d) All images can be viewed with restricted access codes on the internet. 4) Lock up area that can accommodate large shipments. An inner cage can be placed into the secured area to add additional security. One digital video camera monitors the lock up area 24 hours a day. All shipments are logged in and out of the secured area. 5) Warehouse overhead doors are secured with two locks. 6) Limited access for Mega employees and airline employees to the secured area of the warehouse. 7) Warehouse door alarm on entry to the office and the warehouse. 8) Security Guard posted during operational hours

15 Dangerous Goods Training Cargo Agent DG Training Mega has fifteen cargo agents who currently retain IATA approved Cat.6 DG certification. All training material and course instructors are under the direction of Lufthansa Cargo. Even though local training is available we believe the Lufthansa course is the most complete DG course available. The cost for sustaining this training is much higher than local training but after reviewing the program it was determined that Lufthansa s supplies a much more in depth program with better teaching practices. Training is recurrent every two years as stipulated by Transport Canada but our staff takes part in a yearly recurrent CBT and a full instructional course every two years. Warehouse Attendant DG Training Mega has twenty five warehouse attendants who retain IATA approved Cat.7, 8 and 10 DG certification. All training material and course instructors are under the direction of Lufthansa Cargo. Mega has the Lufthansa instructors brought into Vancouver for a two day course as needed. Scheduling of DG Staff For the duration of a standard shift Mega ensures there are a minimum of two to four cargo agents with Cat.6 DG certification. The warehouse attendants that participate in the build up or break down of the carrier s flights must have Cat.7, 8, and 10 certification. If a new employee has not yet completed their DG training they may not participate in the handling or loading of Dangerous Goods. During a routine build up of a flight it is standard to have a minimum of five to eight warehouse attendants with Cat.7, 8, and Cat.10 certification. The presence of qualified staff with proper Dangerous Goods training is maintained during our daily operational hours. Our employees display their Dangerous Goods qualifications on their company issued ID.

16 + Expense for Dangerous Goods Handling Mega does not apply additional charges for the handling of Dangerous Goods. IATA APPROVED CAT.6 IATA APPROVED CAT.7, 8, and 10 LUFTHANSA CARGO W2 TRANSPORT CANADA CARGO SCREENING PROGRAM FORKLIFT CERITIFICATION AIRSIDE VEHICLE OPERATIONS PERMIT INDUSTRIAL FIRST AID TRAINING JAPAN AIRLINES LOADMASTER FIFTEEN TWENTY FIVE EIGHT FORTY FIVE TWENTY FOUR FIFTEEN SIX FOUR

17 Conclusion In conclusion Mega would like to express its grateful appreciation for the opportunity to present this information. We trust that it will meet your need and requirements at Vancouver International Airport. If you should have any questions or suggestions please contact me at your convenience Yours very truly, Allan Smith President Mega International Air Services (Vancouver) Inc.