Appendix O-Error Code Messages

Transcription

1 Chained SSL Certificate Error s Appendix O-Error s The following messages may be returned in a reply to notify you of some sort of issue with your request. Chained SSL Certificate Error s The Chained Secure Socket Layer (SSL) is the secure protocol for transmitting data securely using encryption over the web. SSL creates a secure connection between a client and a server, over which any amount of data can be sent; S-HTTP (https) is designed to transmit individual messages securely between a client and a web server. You can verify if the web service is SHA-2 compliant and TLS ready by testing a transaction in the FedEx Web Services test environment by pointing your application to the wsbeta.fedex.com:443/web-services/ endpoint which has been upgraded to TLS and the SHA-2 certificate. A successful transaction in the test environment indicates SHA-2 compliance. The following error messages may be returned when the FedEx gateway certificate needs to be updated. Chained SSL Certificate Error s Possible Customer Error Exception : javax.net.ssl.sslhandshakeexception: unknown certificate java.security.cert.certificateexception: CA certificate does not include basic constraints extension Exception in FedEx exchange javax.net.ssl.sslhandshakeexception: unknown certificate java.net.socketexception: Xport: SSL handshake failed: SSL routines:ssl3_get_server_certificate:certificate verify failed SSL handshake failed Master VeriSign Certificate does not match java.security.cert.certificateexception: Unable to parse certificate(s) cannot process input. This may show in the customers WebSphere Application log: SystemErr.log SystemErr: Content is not allowed in prolog. Action Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. Potential middleware application problem. Contact vendor of middleware application. Download and install the FedEx gateway certificate and the intermediate VeriSign CA certificate into keystore. FedEx Web Services, Error s

2 Ground Close Service Error s Ground Close Service Error s 3509 Invalid values in Label Stock Type for {SHIPPING_DOCUMENT_TYPE} OP_950 Details are missing Could not generate the OP_950 ASCII report GTM could not generate the OP_950 PDF report Manifest Shipping Records are missing Could not generate the Manifest ASCII report Could not generate Reports. Close Operation Successful Document Type is missing Request or Document Specification is missing OP950Detail present, but no shipping records No shipments Qualified for OP_950 Report No shipments qualified for the {DOCUMENT_TYPE} report Details for the {DOCUMENT_TYPE} report are missing System Error Executing Close Your shipments closed successfully. Reprint to obtain the manifest (if required) System Error: Access denied Your shipments closed successfully. Reprint to obtain the manifest (if required) No Shipments to Close For Date Provided No Shipments to Close For Meter Number No Shipments to Close For Account Number No Shipments to Close for Tracking Number No Shipment to CLOSE. FedEx Web Services, Error s

3 Ground Close With Documents Error s Ground Close With Documents Error s 1000 System Error System Error System Error System Error OP_950 Details are missing Could not generate the OP_950 ASCII report GTM could not generate the OP_950 PDF report Manifest Shipping Records are missing Could not generate the Manifest ASCII report Could not generate Reports. Close Operation Successful Document Type is missing Request or Document Specification is missing OP950Detail present, but no shipping records No Shipments to Close. FedEx Web Services, Error s

4 Reprint Ground Close Documents Reprint Ground Close Documents 1000 System Error System Error System Error System Error OP_950 Details are missing Could not generate the OP_950 ASCII report GTM could not generate the OP_950 PDF report Manifest Shipping Records are missing Could not generate the Manifest ASCII report Could not generate Reports. Close Operation Successful Document Type is missing Request or Document Specification is missing OP950Detail present, but no shipping records No Documents for Reprint No Shipments to Close For Tracking Number. FedEx Web Services, Error s

5 Electronic Trade Documents Error s Electronic Trade Documents Error s These error messages apply to FedEx Electronic Trade Documents: 498 Electronic Trade Documents is not allowed with the service selected. 499 Electronic Trade Document is not allowed. 500 Package {PACKAGE_INDEX} - Electronic Trade Documents cannot be entered at the package level. FedEx Web Services, Error s

6 Upload Document Service Error s Upload Document Service Error s 1005 The system has experienced an unexpected problem and is unable to complete your request. Please try again later. We apologize for any inconvenience Your selected document does not have any data Please enter a valid file name The provided file cannot be uploaded. Please enter a file with a supported extension. (.pdf) The file you provided is corrupted by a virus and cannot be uploaded. Please use virus scanning software to sanitize the file prior to submitting it. Electronic trade documents are not approved for one or both of these countries. Please print your customs documents and attach them to your shipment CDUS is unable to process your request due to a missing client detail CDUS is unable to process your request due to a missing account number CDUS is unable to process your request due to a missing meter number The provided file content exceeds {NUMBER} MB The document expiration date is invalid The document expiration date is invalid The number of customer information documents is limited to a maximum of {NUMBER} File name exceeds 255 characters. Please provide a valid file name A {SHIPPING_DOCUMENT} is prohibited for the shipment. The prohibited document was not uploaded Invalid processing option Tracking number not found Tracking number is required ETD Post Shipment Document Upload is not allowed The cutoff time has been reached for this post shipment document upload. Your document upload has not been processed. Please print your documents and attach to your shipment Shipment is not an ETD shipment or does not contain post shipment upload attribute Invalid document ID Request failed due to data retrieval error. FedEx Web Services, Error s

7 Upload Document Service Error s 3000 The system has experienced an unexpected problem and is unable to complete your request. Please try again later. We apologize for any inconvenience CDUS is unable to process the document request The system has experienced an unexpected problem and is unable to complete your request. Please try again later. We apologize for any inconvenience CDUS is unable to validate your meter and account number Uploading of customer documentation is not enabled at this time. FedEx Web Services, Error s

8 FedEx SmartPost Shipping Error s FedEx SmartPost Shipping Error s The following error messages apply to FedEx SmartPost Shipping: 2504 Invalid Smart Post Special Service Type Invalid Smart Post Mailer ID Invalid Smart Post Pickup Carrier. FedEx Web Services, Error s

9 Signature Proof Of Delivery (SPOD) Error s Signature Proof Of Delivery (SPOD) Error s These error messages apply to SPOD Fax Queued No Signature Returned EDR Error Duplicate Tracking Number Invalid Tracking Number Tracking Number Not Found Ship Date Required Invalid Ship Date Ship Date is Old ( > 18 months ) Outside SPOD Delivery Area Invalid Request Type shipper Phone Number Required shipper Name Required Recipient Fax Number Required Recipient Mailing Address Required Recipient Name Required Fax Number Invalid Length Invalid Language Future Ship Date Ground Track Failed Recipient Phone Number Invalid shipper Phone Number Invalid Recipient Fax Number Invalid Invalid Letter Format Recipient Mail City Required Recipient Mail State Required Recipient Mail Postal Required Recipient Mail Country Required shipper Phone Number Length Invalid Fax Mail Recipient Invalid Country. FedEx Web Services, Error s

10 Signature Proof Of Delivery (SPOD) Error s 5558 Recipient Invalid Country No SPOD Factory found SPOD Invalid Domain SPOD CORBA Exception SPOD Exception No Ground Image Returned Ground Returns Entire Page Digital Image Ground Track Error Ground SPOD Write Error Ground SPOD Read Error Ground SPOD Connect Error Ground SPOD Timeout Error ARM Stop Error (Internal use only). FedEx Web Services, Error s

11 Locations Service Error s Locations Service Error s These error messages apply to the FedEx Locations Service Reply: 0 SUCCESS 000 SUCCESS 001 City Name or Postal is required. 002 Postal must have at least 3 characters. 003 State must be 2 characters long. 004 Country is required and must be 2 characters long. 005 Results to skip must be a non-negative integer. 006 No result returned. 007 More than 500 matches were found. 008 Results requested must be a non-negative integer. 009 Service is not valid. 010 At least one Service is required. 011 ClientDetail is required. 012 Version id is required. 013 Application id is invalid. 014 Origin Country is required and must be 2 characters long. 015 Destination Country is required and must be 2 characters long. 016 Invalid Date. 018 Invalid Carrier 019 Match Conditions is null. 020 Postal is required. 021 City is required. 022 State is required. 023 Results Conditions is null. 024 Services or Service Categories must be provided. 025 Invalid Service Category. 026 Invalid Region. 027 Invalid Source Format. 028 Location Id is Required. 029 MATCH_BY_PARTIAL_CITY or MATCH_BY_EXACT_CITY must be specified. 030 Maximum number of matches is invalid. FedEx Web Services, Error s

12 Locations Service Error s 031 At least one street line must be provided. 032 AddressId is required. 033 Duplicate addressids found. 034 Request time stamp is invalid. 035 This method is not available in the offline mode. 036 This method does not support {CARRIER_CODE} in the offline mode. 037 Result condition {RESULT_CONDITION} was ignored. 038 Match condition {MATCH_CONDITION} is not supported in the offline mode. 039 Either verifyaddresses or verifygeocode must be set to true. 040 Invalid value in {FIELD_ID}. 041 MATCH_BY_EXACT_LOCATION_CODE must be specified. 042 MATCH_BY_POSTAL_CODE or MATCH_BY_PARTIAL_POSTAL_CODE must be specified MATCH_BY_CITY, MATCH_BY_PARTIAL_CITY or MATCH_BY_STATE_OR_PROVINCE_NAME must be specified. VACS and Country Service could not be contacted to clean the postal code. Used the original postal code provided. 045 Request cannot be null. 046 MatchAndResultCriteria cannot be null. 047 At least one address to validate must be provided. 048 Address validation options must be provided. 049 AVS System Error. 050 The length of the postal code was changed to the SRG postal length. 101 LoadResourceDetail cannot be null. 102 LoadResourceDetail Type is invalid. 103 LoadResourceParameters are not provided. 104 Jar file at index {INDEX} does not exist, cannot be read or is empty. 106 Jar file at index {INDEX} does not have all the required files. 107 An internal error occurred while loading data. 108 Invalid LoadResourceParameter ID at index {INDEX}. 109 Invalid LoadResourceParameter value at index {INDEX}. 109 Could not find file specified at load parameter {INDEX}. 109 Could not delete file specified at load parameter {INDEX}. 109 Data was loaded from the Safe Jar. 114 File at load parameter {INDEX} already exists in the config property file. 115 Could not copy file at load parameter {INDEX} to the data directory. FedEx Web Services, Error s

13 Locations Service Error s 116 Could not add load parameter {INDEX} file name to the data config file. 117 Could not remove the file name specified in load parameter {INDEX} from the data config file. 118 More than one carrier code must not be specified. 119 MATCH_POSTAL_CODE_TO_PREFERRED_HOLD_LOCATION must be specified. 120 Invalid effective date. 121 Preferred Ground Hold Location could not be matched for the effective date. 122 File {FILE_NAME} does not exist. 123 SQL {SQL} failed. 124 MATCH_BY_EXACT_POSTAL_CODE must be specified. 125 Invalid FedExAdminLocationType. 126 The matchaddress object is null. 127 Invalid Postal. 128 Invalid Fedex Location Type. 129 Store Number is not provided. 130 Match Location Types is not provided. 131 Match conditions are ambiguous. 132 Origin Address is required. 133 Invalid Origin Geographic Coordinates. 134 Destination Address is required. 135 Invalid Destination Geographic Coordinates. 136 Invalid Origin Match Type. 137 Invalid Destination Match Type. 138 Invalid Content Options. 139 Invalid Map Url Protocol. 140 Invalid Distance Units. 141 Location Type is not provided. 142 Invalid Location Content Option. 143 The Address is required. 144 The Locations Search Criterion is required. 145 Phone number is required. 146 Geographical Coordinates is blank or invalid. 147 MultipleMatchesAction is null or invalid. 148 Invalid Drop off Time. 149 Invalid Results Filters. FedEx Web Services, Error s

14 Locations Service Error s 150 Invalid Redirect to Hold Services. 151 Invalid Location Attributes. 152 Invalid Location Search Criterion. 153 Origin Address is ambiguous. 154 Destination Address is ambiguous. 155 Invalid Origin Address. 156 Invalid Destination Address. 157 Invalid Sort criterion. 158 Invalid Sort order. 159 Invalid Radius value. 160 Invalid Radius units. 161 This Country is not supported. 162 Invalid country for redirect to hold. 163 No data matching the lookup criteria was found. 164 Could not determine locker availability. 165 Locker availability lookup is not available. 166 Effective date on metadata file is invalid. 167 Could not move file to data directory. 168 Invalid Tracking Number. 169 Missing Tracking Number. 170 Tracking Number Not Found. 171 Could not determine destination location type from requested tracking number. 400 User id provided is invalid. 407 Invalid origin country. 408 Invalid destination country. 411 Invalid origin postal code. 412 Invalid destination postal code. 415 Invalid origin state code. 416 Invalid destination state code. 419 Invalid origin city name. 420 Invalid destination city name. 432 Service Types did not contain a Freight Service Type. 435 Results to skip is less than Results requested to return is less than 1. FedEx Web Services, Error s

15 Locations Service Error s 437 Locations Service internal error. FedEx Web Services, Error s

16 Track Service Error s Track Service Error s These error messages apply to the Track Service. For additional SPOD errors, see SPOD Error s Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required). No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required). No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required). Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

17 Track Service Error s We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

18 Track Service Error s We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

19 Track Service Error s Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx (R) Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) Signature Proof of Delivery is not available for FedEx International Express Freight or FedEx International Airport to Airport shipments on this website. Please contact Customer Service at Signature Proof of Delivery is not available for FedEx Freight shipments on this website. Please contact Customer Service at Signature Proof of Delivery is not available for FedEx Custom Critical shipments on this website. Please contact Customer Service at Signature Proof of Delivery is not available for FedEx Kinkos Orders on this website. Please contact Customer Service at Signature Proof of Delivery is not available for FedEx SmartPost shipments on this website. Please contact Customer Service at Signature images are not available for display for shipments to this country Additional recipient and address information is not available for display for shipments to this country. Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

20 Track Service Error s We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) No signature is currently available for this FedEx Express shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required) Could not connect to Tracking Server Unexpected error while connecting to Tracking Server Unexpected error while connecting to Tracking Server Connection to Tracking Server timed out Unexpected error while connecting to Tracking Server Unexpected error while connecting to Tracking Server The account number you have entered is invalid. Please correct and try again The account number you have entered was not found Please enter at least 1 tracking number Invalid tracking numbers. Please check the following numbers and resubmit Please enter the reference numbers you want to track Invalid tracking numbers. Please check the following numbers and resubmit No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Invalid request data More than one shipment was found with this tracking number. Please select the correct shipment and resubmit. More than one shipment was found with this tracking number. Please select the correct shipment and resubmit No scan type found Unknown scan type found Invalid tracking numbers. Please check the following numbers and resubmit Invalid search criteria being sent to upstream servers Invalid service code This is a Transborder Distribution (TD) consolidated shipment. For tracking information, please contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) Invalid destination postal code The postal code you have entered is invalid. Please correct and try again The destination postal code you have entered is invalid. Please correct and try again Invalid dispatch number Invalid tracking numbers. Please check the following numbers and resubmit. FedEx Web Services, Error s

21 Track Service Error s 6130 Please enter the reference numbers you want to track Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid ship date. Please check the shipment dates and resubmit Invalid ship date. Please check the shipment dates and resubmit Invalid ship date. Please check the shipment dates and resubmit Invalid country search Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit For tracking information, please login to customcritical.fedex.com or contact Customer Service at This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at For tracking information, please login to customcritical.fedex.com or contact Customer Service at For tracking information, please login to customcritical.fedex.com or contact Customer Service at For tracking information, please login to customcritical.fedex.com or contact Customer Service at This is a multiple-stop shipment. For tracking information, please login to customcritical.fedex.com or contact Customer Service at Please enter an approximate ship date If not entering an account number as part of your search criteria, please enter the destination country A unique match was not found, please enter your FedEx account number A reference type is required Company names must be at least three characters in length. Please check the company name and resubmit. A unique match was not found. Please resubmit your request with a FedEx Service or enter your FedEx account number. A unique match was not found. Please resubmit your request with a reference type or enter your FedEx account number. FedEx Web Services, Error s

22 Track Service Error s A unique match was not found. Please resubmit your request with a FedEx Service and/or reference type, or enter your FedEx account number. Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) The Tracking Number you entered is invalid. Please correct it and retry The fax number you entered is invalid. Please correct it and retry The phone number you entered is invalid. Please correct it and retry No record of this Tracking Number can be found. For more information, please contact Customer Service at Go.FedEx(R) Signature Proof of Delivery is not available on this website for the Tracking Number you entered. For more information, please contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) Signature Proof of Delivery letters for FedEx shipments are available for only 3 months We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please contact Customer Service at Go.FedEx(R) Signature Proof of Delivery for FedEx Express shipments is only available for deliveries to the U.S., Canada, and Puerto Rico. Please call your local FedEx Customer Service number for more information. We are unable to process your proof of delivery request. Please contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

23 Track Service Error s 8075 We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) The date you entered is invalid. Please correct it and retry The date you entered in the Ship Date field is invalid. Please correct it and retry Please enter a ship date Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) FedEx Web Services, Error s

24 Track Service Error s We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later. FedEx Web Services, Error s

25 Track Service Error s We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your request. Please retry later We are unable to process your proof of delivery request. Please contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please contact Customer Service at Go.FedEx(R) We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at Go.FedEx(R) Unable to retrieve the WSDL The Header did not pass XML validation The Account Inquiry did not pass XML validation Remote exception while executing a Customer Fusion method General exception while executing a Customer Fusion method Exception while setting the holder for the request Exception while parsing the Customer Fusion response Exception while parsing the schema to obtain a version Exception while obtaining a remote connection to the Customer Fusion EJB Exception while obtaining a remote context to the Customer Fusion EJB Exception while obtaining the version from the request schema Exception while parsing the response Customer Fusion response Invalid Group or Number fields in the request Customer Fusion returned errors in their response One or more of the addresses you entered is invalid. Please correct it and try again We are unable to process your request. Please retry later We are unable to process your request. Please retry later. FedEx Web Services, Error s

26 Track Service Error s Invalid tracking numbers. Please check the tracking numbers and resubmit Invalid carrier type. Please check the carrier type and resubmit Invalid tracking numbers. Please check the following numbers and resubmit The requested tracking updates are not available for this tracking number We are unable to process your request. Please retry later No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at Go.FedEx(R) No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at Go.FedEx(R) Please enter the reference numbers you want to track Please enter the reference numbers you want to track Please enter the reference numbers you want to track Please enter the reference numbers you want to track Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid tracking numbers. Please check the following numbers and resubmit Invalid Destination Postal. FedEx Web Services, Error s

27 VACS and Country Service Error s VACS and Country Service Error s These error messages apply to the Validation Availability and Commitment Service and Country Service: 013 Invalid Date {SERVICE_TYPE} service is not allowed because of dangerous goods or dry ice violations that limit your shipping options. {SERVICE_TYPE} service is not allowed because of {SPECIAL_SERVICE_TYPE} violations that limit your shipping options. Your account has {SPECIAL_SERVICE_TYPE} violations. Your account could be disabled for this special service if any further violations occur. Your shipment is not allowed because of {SPECIAL_SERVICE_TYPE} violations that limit your shipping options. Your shipment is not allowed because of dangerous goods or dry ice violations that limit your shipping options. {SERVICE_TYPE} service with {PACKAGING_TYPE} packaging type is not allowed because of dangerous good or dry ice violations that limit your shipping options. 027 {SPECIAL_SERVICE_TYPE} is not allowed because of violations that limit your shipping options. 029 package {PACKAGE_INDEX} {HAZARDOUS_COMMODITY_OPTION_TYPE} is not supported. 030 Your shipment is not allowed because of a violation that limits your shipping options. 310 Accessible Dangerous Goods is not allowed. 322 Dry Ice is not allowed. 407 Service is invalid. 417 Astra location not found. 423 Exhibition is not allowed with the service selected. 424 Exhibition is not allowed. 425 Extreme Length is not allowed with the service selected. 426 Extreme Length is not allowed. 427 Flatbed Trailer is not allowed with the service selected. 428 Flatbed Trailer is not allowed. 429 Freight Guarantee is not allowed with the service selected. 430 Freight Guarantee is not allowed. 431 Liftgate Delivery is not allowed with the service selected. 432 Liftgate Delivery is not allowed. 433 Liftgate Pickup is not allowed with the service selected. 434 Liftgate Pickup is not allowed. 435 Limited Access Delivery is not allowed with the service selected. 436 Limited Access Delivery is not allowed. 437 Limited Access Pickup is not allowed with the service selected. 438 Limited Access Pickup is not allowed. FedEx Web Services, Error s