Cargo PRODUCTS AND SERVICES. Learn, improve, succeed! Synergies, efficiencies, and direct results for the air cargo industry.

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1 Cargo PRODUCTS AND SERVICES Learn, improve, succeed! Synergies, efficiencies, and direct results for the air cargo industry.

2 CARGO TRAINING Enhance your professional skills and knowledge IATA Training - IATA s management and operations courses are offered worldwide as scheduled classroom courses, or on demand as customised on-site training. Through our Training and Development Institute, IATA offers a variety of courses aimed at providing air cargo professionals with a solid foundation in the acceptance, handling and shipping of special cargo, including dangerous goods. Dangerous Goods Courses: > Dangerous Goods Regulations > Professional Skills for Dangerous Goods Instructors > Shipping Guidelines for Infectious Substances > Dangerous Goods Awareness Cargo Management Courses: > Cargo Skills and Procedures > Air Cargo Management > Live Animals Regulations > Cargo Marketing > Cargo Security CONFERENCES Securing the Future Dangerous Goods by Air Los Angeles, California, September The world's leading event focused on the transport of dangerous goods by air. You will: > Discover the latest and upcoming requirements and regulations. > Learn better ways to search, understand and apply the DGR manual to streamline your operations. > Network with industry leaders, regulators, peers and dangerous goods experts.

3 With years of experience supporting the air cargo industry worldwide, IATA has become renowned in cargo operations development, customer service management and training. Our team is at your service to assist you in making your business vision a reality. Let IATA help you > Reducing operations costs > Enhance your knowledge of the global cargo world to avoid strategic errors > Maximise your cargo handling capabilities > Improve the skills and knowledge of your employees We take cargo to a new level IATA s wide range of products and services can support the on-going efforts of many functions within your organisation: finance, security, planning, facilitation, marketing and sales, operations, strategic management and much more.

4 MARKET INTELLIGENCE Know where your company stands Cargo Intelligence Service (CargoIS) To succeed in the air cargo industry, you need to know your company s competitive position and understand how to benefit from the changing cargo patterns. As you make critical business decisions, CargoIS provides valuable insight into the nature of growing and receding markets, helping you reduce business risk and increase profits. CargoIS offers monthly business intelligence on a lane-by-lane basis for air freight originating from more than 38 countries. With information on tonnage, revenue and number of shipments, CargoIS allows you to view both market share trends and benchmark your company s performance. > Target sales and marketing efforts > Optimise revenue > Plan business strategies Updated on a monthly basis and including business intelligence covering the fastest growing cargo markets, CargoIS has a package that suits your needs. For a free CargoIS demo visit Customer Care: CONSULTANCY SERVICES Let us help you grow > Would you like to increase revenues and decrease costs? > Are you interested in preparing your business for current and future growth? > Do you need to develop new market opportunities? Let IATA provide you with vital, balanced analysis and recommendations for strategic, commercial and operational decisions. Designed to work with cargo airlines to maximise revenue opportunities, the IATA Cargo Consultancy Services draws upon its wide range of in-house expertise. IATA is the leading industry expert and can support your organisation in dealing with: > Competitive Cargo Pricing > Emergency Response > Sales Planning, Cargo Automation and Systems > Employee Screening Program > Cargo Tracing > Cargo Processing Systems > Revenue Accounting > ebusiness Support

5 PUBLICATIONS Access vital and in-depth information Industry Publications - A wide range of printed and digital publications are available for air cargo professionals, including: Dangerous Goods Regulations The globally accepted field reference for companies shipping hazardous materials by air. Live Animals Regulations (LAR) Recognised as THE international standard for transport of animals by air. The IATA LAR is an essential source on how to ship animals safely, sensitively and cost-effectively. Perishable Cargo Manual A reference guide for the preparation, packaging and handling of perishables for air transportation. Infectious Substances and Shipping Guidelines Learn how to ship infectious substances and diagnostic specimens by any mode of transport, anywhere in the world. The Air Cargo Tariff (TACT) The TACT Manuals contain thorough coverage of air cargo rates and charges which can be easily integrated in any in-house computer system. Unit Load Devices (ULD) Technical Manual Up-to-date information to ensure ULD operations are compliant with international and local regulations. Freight Forecast A detailed five-year forecast of passenger markets at the global, regional and country level. These forecasts are complemented by an informed and comprehensive commentary on current and future trends.

6 Why choose IATA? IATA s Cargo division works closely with its Airline Members and other key industry players, such as forwarders, customs administrators, shippers, government and regulatory authorities, to ensure the safe, secure and efficient movement of cargo by air transportation. IATA offers a wide range of publications, training courses, consultancy services and business intelligence products on all topics of concern to the cargo community. When you select IATA, you benefit from our global view and the strategic role we play in the aviation industry. Printed in Canada C1003/04/05 Regional Sales Office The Americas IATA Montreal 800 Place Victoria P.O. Box 113 Montreal, Quebec Canada H4Z 1M1 Tel.: +1 (514) Fax: +1 (514) americas@iata.org Regional Sales Office Asia /Pacific IATA Singapore 77 Robinson Road #05-00 SIA Building Singapore Tel.: Fax: sales_asiapac@iata.org Regional Sales Office Europe, Middle East and Africa IATA Netherlands Frankfurtstraat RH Lijnden The Netherlands Tel.: +31 (0) Fax: +31 (0) emea@iata.org

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