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1 55 S. Flower St., 47th Floor Los Angeles, Ca Return Requested Remittance Section Account Number Invoice Number Statement Date Due Pay By Paid Please make checks payable to TelePacific Communications $ 640 YYYYYY 06/04/04 ABC Company 33 Mockingbird Lane Suite 50 Accounts Payable San Diego, CA 9222 * * TelePacific Communications P.O. Box Sacramento, CA Call (877) for a change of address Please detach and return above portion with your payment Invoice ABC Company 33 Mockingbird Lane Suite 50 Accounts Payable San Diego, CA 9222 Account Number Invoice Number Statement Date Due Pay By YYYYYY 06/04/04 Previous Bill Payments Adjustments Balance Forward Late Payment Current s Due By 06/04/04 $2,06.30 ($2,06.30) s are due by 06/04/04 after which a.5% per month late payment may apply. How to contact us Inquiry Center 55 South Flower Street, 47th Floor Los Angeles, CA Call us Toll Free Customer and Billing: Repair: Sales: (877) (877) (24 Hours) (877) (M F 8am 6pm) Important Messages Thank you for choosing TelePacific Communications Dear Valued Customer, Effective May, 2004, a $50 Reconnection Fee will be charged to your account when TelePacific restores service that has been temporarily suspended or partially or temporarily discontinued for non payment of a bill. We would like to inform you that there are additional telephone numbers that will be affected by the 909 area code split effective July 7, These numbers are in addition to the ones listed in our notification letter and they are: 270, 272, 273, 274, 276, 280, 320, 32, 352, 353, 354, 358, 36, 75, 735, 738, 739, 778, 779, 786 and 95. If your current seven (7) digit telephone number includes any one of the above prefixes or a prefix listed in the notification letter, your number 909 XXX XXXX will become 95 XXX XXXX beginning July 7, If you have further questions concerning the additional prefix numbers and the new area codes, please call a TelePacific Representative at
2 EARN $200 WITH TELEPACIFIC Page: 2 Let TelePacific thank you for spreading the word about the value and service we provide. Our Ambassador Program may reward existing customers with a $200 credit for referring a friend or business acquaintance who signs up for and receives our service. Terms and conditions apply to the program. For more information, contact our Customer Experience Team at or your Account Representative. Explanation of Payphone Origination A per call charge applies to each call originating from a payphone and terminating to one of TelePacific's Inbound Toll Free numbers or billed to a TelePacific calling card. This charge applies in addition to per minute usage charges. Such calls are identified by a pound sign (#) on your invoice. Official Messages Explanation of Deniable/ Non Deniable s For California The total amount of your invoice may include both basic telephone service charges and non basic charges. Failure to pay basic charges may result in disconnection of your telephone service for nonpayment. Non basic charges are those charges which are indicated by an asterisk (*) on your invoice. Failure to pay non basic charges appearing on your invoice will not result in disconnection of your telephone service but may result in collection action. You are responsible for payment of all charges on your invoice. This bill is now due and payable; it becomes subject to a late payment charge if not paid by the date shown on your bill. Should you question the bill, please request an explanation from the Company. If you believe that you have been billed incorrectly, you may file a complaint with the California Public Utilities Commission, Consumer Affairs Branch, 505 Van Ness Avenue, San Francisco, CA To avoid having service disconnected, payment of the disputed bill should be made 'under protest' to the CPUC or payment arrangements acceptable to the Company should be made pending the outcome of the Consumer Affairs Branch Review. The Consumer Affairs Branch shall review the basis of the billed amount, communicate the results of its review to the parties and inform you of your recourse to pursue this matter further with the Commission. For Nevada If you believe you have been billed incorrectly, please contact TelePacific. The Company will investigate the matter and report the results of its investigation to you. You may request a written report. If you are not satisfied with the Company's resolution of your dispute, you may file a complaint with the Public Commission of Nevada, Consumer Division, 50 E. William Street, Carson City, Nevada 8070, telephone number (toll free). You may be required to pay any disputed amount to TelePacific pending resolution of the complaint. TelePacific will refund any paid amount that the Commission finds to have been improperly charged.
3 Invoice: YYYYYY () Invoice Summary Page: 3 Previous Bill ( invoice 806 0) $2,06.30 Payments Date Type 05/03/04 Payment ($2,06.30) Payments Adjustments Date Type Adjustments Balance Forward Late Payment ($2,06.30) Directory Assistance Calls Local Dir Asst 40 $34.00 Long Distance Dir Asst $ $34.85 Other s FCC for Network FCC for Network Other s $36.26 To Qty 06/08/04 8 $ /08/04 8 $ /08/04 20 $ /08/04 20 $7.20 $4.08 Current s Monthly Recurring s Nevada Flex T Line Bundle 256K Data 4 8 Voice Lines Business Line Line Hunting Remote Call Forward *Domain Name Hosting *IP Addresses Block of 6 *Web Hosting.544M Internet T Basic T Pack 2500 Minute Bundle Monthly CA Business Line Line Hunting Long Distance Access Remote Call Forward Recurring s To Qty 06/08/04 $ /08/04 06/08/04 06/08/04 $ /08/04 $ /08/04 4 $ /08/04 20 $ /08/ /08/04 28 $ /08/04 2 $33.00 $, Taxes and Surcharges Type 9 Tax $2.92 California High Cost Fund A Surcharge $0.62 California High Cost Fund B Surcharge $8.72 Federal Excise Tax $20.66 Federal Universal Fund Surcharge $20.7 P.U.C. Tax (Fees) $0.48 Relay Communications Device Fund (DEAF) $.74 Surcharge State Universal Fund Surcharge $4.36 Statutory Gross Receipts Tax $.00 Taxes and Surcharges $60.67 Current s Due Domestic Zones &2,02 2,678.7 $40.83 Rating Discount ($40.83) Zone $26.02 Rating Discount ($26.02) Intra LATA $2.3 Rating Discount ($2.3) Intra State/Inter LATA 726,90.3 $94.52 Rating Discount ($94.52) 78 2,337.3 $33.06 Rating Discount ($33.06) Hawaii 0 6. $.32 3,004 8,065.7 $.32 International Australia 3.0 $0.48 South Africa $ $00.09 *Refer to Page 2, "Official Messages," under the heading "Explanation of Deniable/Non Deniable s"
4 Invoice: YYYYYY () Detail Page: 4 LOCATION: HQ Current s Monthly Recurring s Nevada Flex T Line Bundle Business Line Line Hunting Remote Call Forward *Domain Name Hosting *Web Hosting Basic T Pack 2500 Minute Bundle Monthly CA Business Line Line Hunting Long Distance Access Remote Call Forward Recurring s To Qty 06/08/04 $ /08/04 06/08/04 $ /08/04 4 $ /08/04 20 $ /08/ /08/04 28 $ /08/04 2 $33.00 $ Type 9 Tax $2.92 California High Cost Fund A Surcharge $0.62 California High Cost Fund B Surcharge $8.72 Federal Excise Tax $20.66 Federal Universal Fund Surcharge $20.7 P.U.C. Tax (Fees) $0.48 Relay Communications Device Fund (DEAF) $.74 Surcharge State Universal Fund Surcharge $4.36 Statutory Gross Receipts Tax $.00 Taxes and Surcharges $60.67 Current s for this Location $897.2 Domestic Zones &2,02 2,678.7 $40.83 Rating Discount ($40.83) Zone $26.02 Rating Discount ($26.02) Intra LATA $2.3 Rating Discount ($2.3) Intra State/Inter LATA 726,90.3 $94.52 Rating Discount ($94.52) 78 2,337.3 $33.06 Rating Discount ($33.06) Hawaii 0 6. $.32 3,004 8,065.7 $.32 International Australia 3.0 $0.48 South Africa $ $00.09 Directory Assistance Calls Local Dir Asst 40 $34.00 Long Distance Dir Asst $ $34.85 Other s FCC for Network FCC for Network Other s Taxes and Surcharges $36.26 To Qty 06/08/04 8 $ /08/04 8 $ /08/04 20 $ /08/04 20 $7.20 $4.08 *Refer to Page 2, "Official Messages," under the heading "Explanation of Deniable/Non Deniable s"
5 Invoice: YYYYYY () Detail Page: $ $. 04/0 09:2 (858) La Jolla, CA 04/2 3:33 (858) La Jolla, CA 04/3 0:30 (858) La Jolla, CA.0 $ /3 0:58 (858) La Jolla, CA.3 $ /4 4:08 (858) La Jolla, CA 04/5 08:9 (858) La Jolla, CA.7 $0.0 04/5 6:4 (858) La Jolla, CA 04/6 0:38 (858) La Jolla, CA 04/6 :4 (858) La Jolla, CA.3 $ /9 09:22 (858) La Jolla, CA 04/9 0:48 (858) La Jolla, CA 04/22 3:5 (858) La Jolla, CA. $ /24 09:2 (858) La Jolla, CA.0 $ /26 5:7 (858) La Jolla, CA 2.6 $0.5 04/27 0:47 (858) La Jolla, CA 2.0 $0. 04/28 08:23 (858) La Jolla, CA 04/28 8:42 (858) La Jolla, CA 05/06 09:23 (858) La Jolla, CA 05/06 0:43 (858) La Jolla, CA 9 Calls 8.6 $ $ $ /09 0:07 (858) La Jolla, CA 9. $ /09 2:37 (858) La Jolla, CA 04/2 09:7 (858) La Jolla, CA 04/2 8:33 (858) La Jolla, CA 04/3 08:05 (858) La Jolla, CA 04/3 0:25 (858) La Jolla, CA 0.9 $ /3 6:3 (858) La Jolla, CA 04/5 09:39 (858) La Jolla, CA.6 $ /6 2:59 (858) La Jolla, CA 04/6 3:4 (858) La Jolla, CA 04/9 0:28 (858) La Jolla, CA 04/9 :06 (858) La Jolla, CA.4 $ /20 2:22 (858) La Jolla, CA 5.0 $ /2 09:7 (858) La Jolla, CA 04/22 09:3 (858) La Jolla, CA 04/22 3:9 (858) La Jolla, CA 3.2 $0.8 04/23 09:3 (858) La Jolla, CA.0 $ /24 2:2 (858) La Jolla, CA 04/26 09:57 (858) La Jolla, CA 0.4 $ /26 7:04 (858) La Jolla, CA.6 $ /27 0:09 (858) La Jolla, CA 04/27 0:50 (858) La Jolla, CA 04/28 2:07 (858) La Jolla, CA 04/29 09:59 (858) La Jolla, CA 04/29 0:47 (858) La Jolla, CA 04/30 08:04 (858) La Jolla, CA 04/30 2:09 (858) La Jolla, CA.0 $ /03 08: (858) La Jolla, CA Date Time Number Location 05/04 :46 (858) La Jolla, CA.4 $ /04 2:28 (858) La Jolla, CA.3 $ /04 9:39 (858) La Jolla, CA 05/05 08:04 (858) La Jolla, CA 05/05 9:3 (858) La Jolla, CA 05/06 05:4 (858) La Jolla, CA 05/07 3:28 (858) La Jolla, CA 05/07 3:44 (858) La Jolla, CA.6 $ Calls 57.8 $ No Activity Local Dir Asst $ $ $.72 04/6 :47 (96) Sacramento, CA.2 $ /2 4:42 (80) Bountiful, UT 9.4 $ /22 :47 (859) Covington, KY 04/23 :07 (69) San Diego, CA 3.3 $0.9 4 Calls 5.4 $ No Activity Intra State/Inter LATA Intra State/Inter LATA $ $ $.27 04/6 5:50 (775) Gardnervl, NV 04/9 4:28 (775) Reno, NV 6.9 $ Calls 7.5 $ /4 09:44 (96) Fair Oaks, CA 2. $0.2 04/4 09:48 (96) Roseville, CA 04/6 5:7 (88) Sanfrnando, CA 04/23 09:4 (30) Inglewood, CA 0.0 $ /26 5:50 (69) San Diego, CA 2.0 $0.
6 Invoice: YYYYYY () Detail Page: 6 LOCATION: 2nd Office, Success Street Current s Monthly Recurring s To Qty *IP Addresses Block of 6.544M Internet T Recurring s 06/08/04 06/08/04 $ $ Current s for this Location $ *Refer to Page 2, "Official Messages," under the heading "Explanation of Deniable/Non Deniable s"
7 Invoice: YYYYYY () Detail Page: 7 LOCATION: 3rd Office, Prosper Place Current s Monthly Recurring s To Qty Nevada Flex T Line Bundle 256K Data 8 Voice Lines Recurring s 06/08/04 $ $ Current s for this Location $444.50
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