JOB DESCRIPTION Job Title: Grade: Accountable to: Commercial Bid Manager AfC Band 8A Associate Director of Business Development 1. Purpose of Role ELFT has a significant requirement for robust response to bid and tender governance and supportive processes. The Commercial Bid Manager will take overall operational responsibility for the development of ELFT s response to various bid and tender opportunities at EOI, PQQ and ITT stage. The post holder will ensure that the ELFT response leads to a successful outcome maximising retention of existing business and strategic growth of the Trust. The post holder will be expected to display technical capability combined with strong relationship skills in order to successfully engage internal colleagues as well as external providers and commissioners. The post holder will be managerially accountable to the Associate Director of the Business Development Unit. 2. Key Relationships 2.1 Associate Director of Business Development Unit (Line Manager) 2.2 Business Development Projects Officer (Direct Report) 2.3 Executive Director of Commercial Development and Performance 2.4 Executive Directors 2.5 Heads of Performance and Information 2.6 Service and Borough Directors 2.7 Clinical Directors 2.8 Professional and clinical staff 2.9 Commissioning and provider organisations 2.10 Public and commercial sector partner organisations 2.11 Third sector, commercial, local authority and central and regional government organisations.
3. Core Deliverables 3.1 Lead on all aspects of tender response, ensuring high standards are maintained throughout all planning stages, supportive processes and contracting. 3.2 Develop market expertise in identifying potential partners for responding to bids and developing partnership agreements that will support the ELFT position in delivering a successful bid. 3.3 Identifying potential competitors during the development of the bids and gain market insight to areas of strategic competitive advantage for such competitors. 3.4 Ensure the ELFT bid provides quality, outcome and public value improvements and transformation through the procurement process, consistent with competition and cooperation rules. 3.5 Develop extensive knowledge of Law, DH policy and evidence based repository to ensure all bids are complaint with the legal framework supporting such tenders. 3.6 Develop an extensive electronic repository (Bid Library) of good practice examples of successful bids with a view to incorporating the learning into the ELFT responses to tenders. 3.7 Regularly scan the market for strategic bidding opportunities aligned with ELFT s objectives 3.8 Develop training programme for the Trust to educate clinicians on the fundamentals of developing a response to Tenders. 3.9 Develop extensive knowledge of tenders rolled out and commissioners and develop communication channels within the Trust for such opportunities to be shared with Trust leads. 4. Management, Human/Financial Resources accountabilities and responsibilities 4.1 Provide management supervision and performance review for staff, delegating work to them as appropriate to ensure the delivery of a high quality service both for substantive, fixed term or consultancy staff. 4.2 Ensure that the office environment runs smoothly and that systems are in place for monitoring progress on multiple tender opportunities 4.3 Work with Finance to ensure tender proposals are realistic and achievable within budget and incorporate all relevant costs including staff and non-pay.
5. Information Technology 5.1 Ensure that data is accessible only to authorised individuals and in accordance with legislation, e.g. Data Protection Act, NHS guidelines, and IM&T security policies. 6. Communication and Relationships 6.1 Communicate effectively with internal and external links and relationships at senior levels. 6.2 Work directly with clinical staff and as required with a range of partners to secure improvement in data capturing and utilisation of information and standardised reports. 6.3 Participate in service leadership meetings. 6.4 Communicate potential risks in financial and information management data to Senior Service Leaders. 6.5 Line-manage the Business Development Projects Officer, in adherence with all applicable Trust policies 6.6 Information management and financial data analysis skills as applied to clinical and service data. 6.7 Production of quality reports related to financial and service activity. 6.8 Skills and experience in presenting succinct inferences from data analysis as relevant to service planning and procurement. 6.9 Ability to work autonomously with limited supervision. 6.10 Experience of reporting on performance data as applied to clinical and service activity. 6.11 Educational qualifications relevant to this position. 7. Freedom to Act 7.1 The postholder will plan and prioritise workload and work with other colleagues in business development roles to ensure appropriate provision of corporate services. The postholder will be expected to work autonomously. 8. Mental Effort 8.1 Long periods of concentration within tight timelines and project schedules is required for procurement planning, process implementation and responding to internal and external client queries, analysis of procurement data and policies.
9. Statement on Employment Policies In addition to the requirement of all employees to co-operate in the implementation of Employment related policies, your attention is drawn to the following individual employee responsibilities: 9.1 Health and Safety: Under the Health & Safety at Work Act 1974 it is the responsibility of individual employees at every level to take care of their own health and safety at work and that of others with management in complying health and safety obligations, particularly by reporting any defects, risks or potential hazards. 9.2 Equal Opportunities: ELFT is committed to equity of opportunity for all employees, job applicants and service users. We are committed to ensuring that no one will be discriminated against on the grounds of race, colour, creed, ethnic or national origin, disability, religion, age, sex, sexual orientation or marital status. We commit ourselves to promote equal opportunities and value diversity and will keep under review our policies, procedures and practices to ensure that all employees, users and providers of our services are treated according to their needs. 9.3 No smoking: To refrain from smoking in any area of the organisations premises not designated as a smoking area. 9.4 Alcohol: To recognise that even small amounts of alcohol can impair work performance and affect one s ability to deal with patients and the public in a proper and acceptable manner. Consumption of alcohol during work hours is not permitted. 9.5 Confidentiality: To safeguard at all times, the confidentiality of information relating to patients, clients and staff. 9.6 Data Protection Act: To maintain the confidentiality of all electronically stored personal data in line with the provision of the Data Protection Act. To carry out as per Data Protection Act responsibilities with regard to the Access and Health Records Act 1990. 9.7 Safeguarding Children: To carry out responsibilities in such a way as to minimise risk of harm to children or young people and promote their welfare in accordance with the Children Act 2004 and Working Together to Safeguard Children, HM Government 2006. 9.8 Service user and carer Involvement: ELFT is committed to develop effective user and carer involvement at all stages in the delivery of care. All employees are required to make positive efforts to support and promote successful user and carer participation as part of their day to day work. 9.9 Personal Development: Each employee s development will be assessed using the Trusts personal development review process. You will have the opportunity to discuss your development needs with your manager on an annual basis with regular reviews in line with the NHS Knowledge and Skills Framework.
9.10 Infection control: All staff should demonstrate good infection control and hygiene practice and have a duty to adhere to policies and protocols applicable to infection prevention and control Staff should ensure they attend prevention and control training. Clothing worn by staff when carrying out their duties is clean and fit for purpose. All staff has a responsibility to ensure their recommended immunisations are up to date. Statement on Employment Policies In addition to the requirement of all employees to co-operate in the implementation of Employment related policies, your attention is drawn to the following individual employee responsibilities:- Health and Safety Under the Health & Safety at Work Act 1974 it is the responsibility of individual employees at every level to take care of their own health and safety at work and that of others who may be affected by their acts at work, and to co-operate with management in complying with health and safety obligations, particularly by reporting promptly any defects, risks or potential hazards. Equal Opportunities Dealing With Harassment/ Bullying In The Workplace ELFT is committed to equality of opportunity for all employees, job applicants and service users. We are committed to ensuring that no one will be discriminated against on the grounds of race, colour, creed, ethnic or national origin, disability, religion, age, sex, sexual orientation or marital status. The Trust commits itself to promote equal opportunities and value diversity and will keep under review its policies, procedures and practices to ensure that all employees, users and providers of its services are treated according to their needs. For management posts, to ensure that within their service area fair employment practice and equality of opportunity are delivered. The Trust believes employees have the right to be treated with respect and to work in a harmonious and supportive working environment free from any form of harassment and / or bullying. The Trust has taken positive steps to ensure that bullying and harassment does not occur in the workplace and that procedures exist to resolve complaints as well as to provide support to staff. It is your responsibility as an employee to abide by and support these steps so all employees can work in a harmonious, friendly and supportive working environment free of any harassment or intimidation based on individual differences. Disciplinary action will be taken against any member of staff found to be transgressing the Harassment and
No Smoking Alcohol Confidentiality Data Protection Act Bullying Policy. To refrain from smoking in any of the organisations premises not designated as a smoking area. East London Foundation Trust is a Smokefree Trust this means that staff must be smokefree when on duty or otherwise in uniform, wearing a badge or identifiable as ELFT staff or undertaking trust business. To recognise that even small amounts of alcohol can impair work performance and affect ones ability to deal with patients and the public in a proper and acceptable manner. Consumption of alcohol during work hours in not permitted. As an employee of the Trust the post-holder may have access to confidential information. The postholder must safeguard at all times, the confidentiality of information relating to patients/clients and staff and under no circumstances should they disclose this information to an unauthorised person within or outside the Trust. The post-holder must ensure compliance with the requirements of the Data Protection Act 1998, Caldicott requirements and the Trust s Information and IM&T Security Policy. To safeguard at all times, the confidentiality of information relating to patients/clients and staff. To maintain the confidentiality of all electronically stored personal data in line with the provision of the Data Protection Act. Data Protection Your Data As part of your employment with East London Foundation Trust, we will need to maintain personal information relating to your work on your personal file. You have a right to request access to your personal file via the Human Resources Department. To carry out as per Data Protection Act responsibilities with regard to the access and Health Records Act 1990. Safeguarding All employees must carry out their responsibilities in such a way as to minimise risk of harm to children, young people and adults and to safeguard and promote their welfare in accordance with current legislation, statutory guidance and Trust policies and procedures. Employees should undertake safeguarding training and receive safeguarding supervision appropriate to their role. Service User and ELFT is committed to developing effective user and carer Carer Involvement involvement at all stages in the delivery of care. All employees are required to make positive efforts to support and promote successful user and carer participation as part of their day to day work. Personal Development Each employee s development will be assessed using the Trust s Personal Development Review (PDR) process. You will have the opportunity to discuss your development needs with your Manager on an annual
Clinical Governance Professional Standards Conflict of Interests Risk Management Personal and Professional Development/Investor s in People Infection Control basis, with regular reviews. As an employee of the trust you are expected to support the Trust's clinical governance framework for monitoring and improving standards of care. You must do this by:- taking part in activities for improving quality identifying and managing risks maintaining your continuous professional development To maintain standards as set by professional regulatory bodies as appropriate. You are not precluded from accepting employment outside your position with the Trust. However such other employment must not in any way hinder or conflict with the interests of your work for the Trust and must be with the knowledge of your line manager. Risk Management involves the culture, processes and structures that are directed towards the effective management of potential opportunities and adverse effects. Every employee must co-operate with the Trust to enable all statutory duties to be applied and work to standards set out in the Risk Management Strategy. The Trust is accredited as an Investor in People employer and is consequently committed to developing its staff. You will have access to appropriate development opportunities from the Trust s training programme as identified within your knowledge and skills appraisal/personal development plan. Infection Control is everyone's responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts' Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of all Healthcare Associated Infections including MRSA. In particular, all staff have the following key responsibilities: Staff must observe stringent hand hygiene. Alcohol rub should be used on entry to and exit from all clinical areas. Hands should be washed before and after following all patient contact. Alcohol hand rub before and after patient contact may be used instead of hand washing in some clinical situations. Staff members have a duty to attend infection control training provided for them by the Trust as set in the infection control policy. Staff members who develop an infection that may be transmissible to patients have a duty to contact Occupational Health.
PERSON SPECIFICATION ESSENTIALS Requirements Essential Desirable Educations & Qualifications Educated to degree level or equivalent in a relevant subject PRINCE II qualification or equivalent To be Tested* A Postgraduate qualification Evidence of continued professional development Previous Experience Extensive experience of managing bids (EOI, PQQ and ITT) and business cases in large complex organisations Working collaboratively with senior clinicians / service managers. Staff and budget management Setting up admin and project tracking systems Project management and business case development experience within the NHS Experience of facilitating team development workshops and other organisational development interventions A/I Analysing and presenting information effectively in report form, in discussion and in presentations Public and patient involvement initiatives Developing business cases for new investments. Skills & Abilities Excellent information management skills, including the use of appropriate project management applications in order to produce and maintain formal project plans and timetables A/I/T Ability to working to regular, tight deadlines Excellent verbal, written (business case/proposal writing) and presentation skills Problem recognition and problem solving skills, including conflict resolution Ability to provide training and guidance to colleagues on best practice in bids and business cases
Requirements Essential Desirable Ability to present and negotiate on complex matters, under pressure, to secure the best outcome whilst maintaining good working relationships. To be Tested* Excellent Microsoft Office skills Ability to develop and maintain effective working relationships with staff from a variety of backgrounds Ability to work autonomously and prioritise own workload Ability to understand, evaluate and present complex data
Requirements Essential Desirable Knowledge Public sector / NHS procurement processes and regulations NHS structures for the delivery of mental health and community health services Management of change Organisational development theory, models and techniques (e.g. Lean, 6 Sigma etc) Service redesign techniques Good business acumen and understanding of technical contracts and contracting law. Mental Health legislation and guidance Mental health and community health issues and terminology Production of quality and performance reports related to financial and service activity. Fundamentals of contract and commercial law and management. To be Tested* A/I Proactive approach to problems solving and developing operational administration systems to support service and clinical delivery. Fundamentals of financial costing and reporting Other requirements relevant to the post Drawing conclusions from data and information and presenting / communicating this effectively to internal and external stakeholders as appropriate. Ability to work autonomously with limited supervision. Flexible and adaptable approach to meet a wide range of requirements Conscientious and committed Maintains confidentiality Understands concept of equal opportunities A/I
10. Knowledge, Training and Experience 11. ORGANISATIONAL STRUCTURE 11.1 The Commercial Bid Manager will report into the ELFT Business Development Unit team structure as follows: Associate Director of Business Development Commercial Bid Manager Other Roles Business Development Projects Officer TO BE NOTED - This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with management. - This job description will be reviewed regularly in the light of changing corporate and service requirements and any such changes will be discussed with the post holder. 5 th SEPTEMBER 2017