ASIAL elearning. Flexible and affordable professional development for the security industry. Access to over 100 short courses

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ASIAL elearning The peak body for security professionals. Flexible and affordable professional development for the security industry Access to over 100 short courses

ASIAL elearning COURSE CATEGORIES: The ASIAL elearning platform uses a market leading talent management solution to deliver professional development training for the security industry. With over 100 short courses, ASIAL elearning gives you access to learning that will meet your personal needs, as well as those of your employees. The format provides the flexibility for you and your employees to gain new skills at a convenient time that suits your needs. The ASIAL elearning platform provides access to quality content, ease of delivery and a cost-effective means of delivering professional development training. ASIAL elearning features Apart from the cost and learning benefits, ASIAL elearning offers you: Business Management Communications & Personal Development Customer Service Equal Employment Opportunities Ethics and Conduct Finance Induction Information Technology Leadership & Management Microsoft Office Project Management Sales Sustainibility/ Environment Talent Management Access to over 100 short courses (courses take approximately 20-30 minutes to complete) The flexibility to purchase courses individually or through multiple enrolments at discounted rates (see below for prices) The option to modify content of induction courses to meet your specific business environment (a $295 per course additional fee applies) The ability to nominate an internal training manager to manage, monitor and track the progress of your team s training The ability to generate reports on learner progress, course completions, organisation wide statistics for learners and courses 24/7 access to learning courses Access to flexible learning options which includes use on mobile devices The cost Individual users (available to Members and non-members). Individuals who purchase 4 courses at the same time receive access to a fifth course of their choice free of charge. 1 (price per course per user) 1 course per user 5 courses per user $50.00 $40.00 Multiple users (available exclusively to ASIAL members) members can enrol multiple users at discounted rates. 3-10 (price per course per user, incl GST) 11-50 (price per course per user, incl GST) 50+ 3 course package $37.50 $36.00 5 course package $36.00 $33.00 6+ course package Note: On request, selected induction courses can be modified to include reference to company specific information, such as company policies and organisational structure at an additional fee of $295.00 per course. FIND OUT MORE To find out more information about the ASIAL elearning visit www.asial.com.au/elearning.

ASIAL elearning course listing BUSINESS MANAGEMENT EQUAL EMPLOYMENT OPPORTUNITIES Essential professional development courses for improving your business management skills. Equal opportunity legislation places obligations on employers, regardless of their size, to maintain a workplace free from discrimination and harassment. Introduction to Workplace Data Workforce planning COMMUNICATIONS AND PERSONAL DEVELOPMENT There are a range of communication skills or personal qualities that make someone a good employee or team member. Brush up on or acquire new skills with these highly useful courses for you or your employees. Business Writing Skills Conflict Resolution for Employees Designing and Delivering Presentations Developing Resilience How to Communicate Effectively Improving your listening skills Influencing and Negotiating With Others Problem Solving Running Effective Face-to-Face Training Running Effective Meetings Time and Priority Management Understanding Body Language Understanding Different Behavioural Styles Writing Effective Emails CUSTOMER SERVICE Good customer service is the foundation of any business. Empower your team with the tools to engage and service customers effectively. Customer Service Developing Client Relationships Handling Angry and Upset Customers Managing Complaints Professional Telephone Etiquette FINANCE Financial management is a crucial aspect of any thriving business. Having an understanding of some of the basics of financial management is essential. Anti-Money Laundering and Counter-Terrorism Financing Finance for Non-financial Professionals Managing Budgets Procurement Guidelines Securing Payment Card Data Every employee plays a role in ensuring the achievement of workplaces that are free of all forms of harassment, discrimination and bullying. Developing an understanding of appropriate behaviours is an important factor in achieving this goal. Disability Awareness Discrimination and EEO Discrimination and EEO for Managers Diversity in the Workplace Managing Unconscious Bias Mental Health Awareness Mental Health Disclosure Sexual Harassment Prevention Sexual Harassment Prevention for Managers Supporting Colleagues with Anxiety New Supporting Colleagues with Depression Workplace Bullying and Occupational Violence Workplace Bullying and Occupational Violence for Managers ETHICS AND CONDUCT Good corporate governance requires employees to uphold the highest levels of professionalism and integrity in the workplace. A key element of this is ensuring employee conduct is at all times consistent with organisational policies and procedures, Code of Conduct and relevant legislation. Fundamental to this is ensuring that employees understand their responsibilities for conduct in the workplace. Business Continuity Management Business Travel Arrangements Code of Conduct Competition and Consumer Act Awareness Conflict of Interest Copyright Corporate Governance Cultural Awareness New Fraud and Corruption Awareness Privacy Awareness Records Management Risk Management Understanding Workplace Rights

INDUCTION It is important that all new employees receive induction training at the beginning of their employment and that they are provided with all the equipment and information necessary to carry out their jobs effectively. Induction programs allow the employee to gain valuable information regarding the organization and how they will be expected to integrate in it. Contractor Induction (High Risk) Contractor Induction (Low Risk) Manager Induction Site Induction Employee induction template Note: Some induction courses can be modified to include company specific information at an additional fee of $295 per course. INFORMATION TECHNOLOGY Maintaining accurate, current and uncorrupted information is vital the successful operation of any organisation. Given the value of this information it is important that organisations understand the range of threats they face and ensure employees are trained in the suitable use of information technology to ensure that both the employee, and the organisation's interests are protected. Acceptable Internet Use Electronic Communication and Social Media Information Security Management LEADERSHIP AND MANAGEMENT Good business culture and governance starts with well trained managers. These courses offer a range of essential skills for anyone in a management or leadership position. Building and Managing Teams Change Management Emotional Intelligence in Leadership Engaging and Motivating Employees Leadership Making Decisions Managing Difficult Situations Managing the Discipline Process Managing Workplace Conflict Running Effective Meetings SALES Sales skills are learnt and developed over time and anyone can acquire the skills to be a more effective salesperson. Creating Business Blogs Handling Objections Introduction to Sales Networking Skills Sales Prospecting Telephone Sales MICROSOFT OFFICE In today's business environment where technology has become the backbone of almost every industry, an understanding of the Microsoft Office suite of software has become required knowledge. With Microsoft Office elearning, you can help your employees gain skills to be more productive with their current software. Microsoft Excel 2013 Microsoft Excel 2016 Microsoft Excel Online Microsoft Outlook 2013 Microsoft Outlook 2016 Microsoft Outlook Online Microsoft PowerPoint 2013 Microsoft PowerPoint 2016 Microsoft PowerPoint Online Microsoft Word 2013 Microsoft Word 2016 Microsoft Word Online PROJECT MANAGEMENT Project management is an important part of ensuring business objectives are met on time and on budget. Good project management establishes the goals of the project and identifies appropriate guidance to ensure the project meets the needs of its stakeholders. Planning and Running Events Project Management Writing Effective Business Cases TALENT MANAGEMENT Successful organisations understand that they need to implement talent management processes to attract, develop, motivate, retain and promote productive employees and meet their strategic business goals and objectives. Coaching Interviewing Skills and Techniques Managing Probation Mentoring Others Onboarding Performance Management for Employees Performance Management for Managers Recruitment and Selection Strategic Talent Management Writing Position Descriptions and Job Advertisements

SUSTAINABILITY/ ENVIRONMENT NEW Over recent years, there has been considerable focus placed on the impact of our society on the environment. These courses introduce the learner to the impact that a workplace can have on the environment and aim to raise awareness of what can be done by each and every person in caring for and protecting the environment. Environmental Awareness Sustainabilty Awareness Waste Management WORKPLACE HEALTH & SAFETY Work Health and Safety is a core business activity in any work place. Effective work health and safety management practices are consistent with good business outcomes. To achieve this requires an organisation and its workers to be proactive in making workplaces safer. It is also important to ensure that the necessary expertise exists to make this happen Advanced Health and Safety Alcohol and other Drugs in the Workplace Armed Robbery Survival Skills New Asbestos Awareness Confined Space Entry Construction Safety Orientation Contractor Management Driver Safety Electrical Safety Emergency Procedures Ergonomics Fatigue Management Fire Safety First Aid Refresher Hazard Identification Health and Safety Representatives Hearing Conservation Hot Work Incident Investigation Injury Management Manual Tasks Office Safety Personal Protective Equipment Safe Work Planning (SWMSs and JSAs) Spill Prevention and Control Stress Management Warden Instruction WHS Awareness WHS for Managers WHS Risk Management Work/Life Balance Working Alone Safely Working at Heights Working near Services Working Outdoors Workplace Inspections About ELMO Talent Management Software The ASIAL elearning platform utilises a market leading Software-as-a-Service talent management solution developed by ELMO Talent Management Software. The platform services 500 customers and 2 million users across more than 25 industries in Australia, New Zealand, Singapore, Malaysia and China. ELMO is Government endorsed in a number of jurisdictions and is a Registered Training Organisation. FIND OUT MORE Find out more about this exciting new ASIAL member benefit: Visit www.asial.com.au/elearning or contact us on 1300 127 425 or email cpd@asial.com.au.