Title: Location: CSE (Child Sexual Exploitation) Service Manager Safe Hands Calderdale 25-27 Silver Street Halifax West Yorkshire HX1 1JN Reward band: Reporting to: Job purpose: SFN - SGN Programme Manager To manage and oversee the services in Yorkshire that work with young people at risk of sexual exploitation reporting to the Programme Manager. This role will co-ordinate and take a lead role around CSE within Yorkshire and Newcastle, ensuring a multi-agency response, acting as a single point of contact for referrals from Calderdale and Halifax, Social Care and other relevant organisations, support the capacity and development of CSE services within the County. The role will oversee the Team Leaders in Calderdale and Keighley, ensuring they receive high quality support and supervision acting as a conduit where necessary. Key activities: To oversee the delivery and development of CSE services in accordance with current legislation and safe practice. To manage and support a team within the Society s performance management procedures, (including recruitment, training, case management and regular supervision). To develop and deliver training for professionals and disseminate models of good practice for working with vulnerable young people.
To develop and implement monitoring and evaluation systems in line with agreed targets. To develop and contribute to funding strategies and growth plans Monitor project expenditure in line with approved guidelines To develop models of practice and participation that enable children and young people to be involved in the work of the service and The Children s Society. To build and maintain effective working relationships both internally and externally To contribute effectively to multi-agency working across Halifax and Calderdale. To engage with children, young people and families to create links and support participation in the evaluation of the effectiveness of interventions being carried out by the University of Bedfordshire. Attainments: In order to be considered for this post you will have to demonstrate that you already have: Experience Substantial experience of working with vulnerable young people at risk. Substantial experience of multi-agency working/partnership working. Managing multiple services. Managing, leading and supporting individuals and teams who are dealing with complex and sensitive issues. Service development and project management including managing budgets. Improving and developing models of practice. Engaging, listening, sharing and using young people s views to shape services that they receive. Monitoring and evaluating work and producing written reports of a high standard. Qualifications A relevant professional qualification such as Social Work or another qualification associated with the area of work. Work based knowledge Understanding of issues that affect vulnerable young
people, (including those who run away, those who have been sexually exploited and those involved in serious youth violence). An in-depth knowledge of relevant children and young people s legislation in relation to vulnerable children and young people; including safeguarding and child protection. Effective methods of working with vulnerable young people. Understanding of your own and different management and learning styles. Skills Problem solving Influencing and challenging decision makers internally and externally Listening to staff Setting clear goals and empowering staff Time management Facilitation skills Clear and concise written and verbal communication skills, including report writing. IT skills in adapting to new software and applications (The Children s Society mostly uses Microsoft Office applications). KEY BEHAVIOURS Leaders In order to be successful in this role you will be able to demonstrate that you have the ability to: 1. Set clear objectives, and direction. Coach teams to achieve these. 2. Develop creative solutions to day-to-day issues. We must lead the sector, setting new standards for excellence and inspiring others through our innovation and initiative. Authentic We are known for speaking the truth and keeping our promises. We are dependable, 1. Have open discussions which are clear, respectful and honest in order to resolve issues which may be impeding success. 2. Actively ensure that a culture of trust is built and maintained through openness to constructive criticism.
transparent and eager to stand up for what we believe in. Accountable Our decisions are based on facts not opinions. We hold ourselves to account for our decisions and we monitor and evaluate our work, always focussed on taking action to improve the lives of children and young people. Collaborative We are generous and inclusive in the way that we work together with both each other and our partners. We are joined up both internally by working across the organisation and externally by working in partnership; always listening, understanding and engaging. Committed We are tenacious and driven, making hard choices for long term benefits. We have consistently dedicated ourselves to exceeding our best through our determination and resilience. 1. Ensure our service users and supporters are always at the heart of everything we do. 2. Be actively responsible for ensuring all team work is delivered on time, within budget and to a high standard, taking difficult decisions where necessary. 1. Engage in and manage partnerships ensuring these are constructive and productive. 1. Demonstrate dedication to organisation goals rather than individual gain. 2. Demonstrate sound decision-making, including seeking advice where appropriate and being adaptable to changing circumstances.
Challengers We push ourselves to do more, working outside our comfort zones; we challenge perceptions, behaviours and attitudes. Enterprising We see opportunity in all areas of life and we are skilled enough, confident enough, creative enough and disciplined enough to go after it and seize it. We are constantly looking for advantages and opportunities that will make a difference. Always seeing the future in the present, always with the courage to lead the way. 1. Recognise and celebrate team and individual successes. 2. Enable people to reach their true potential through objective-setting, development and support. 3. Constructively challenge negative attitudes internally and externally. 1. Empower staff to generate ideas and opportunities for new ways of working/thinking. 2. Actively seeking opportunities to build networks and be an ambassador for children. Special job circumstances: Travel and working from different offices across Calderdale & Halifax and Newcastle when required. Occasional evening and weekend work may be required. Relevant personal characteristics: To actively promote the values of The Children s Society in your day-to-day work. At all times to carry out your responsibilities with due regard to The Children s Society s commitment to keeping children and young people safe.
To have a commitment to ensuring the needs and rights of children and young people are upheld through their active participation in the work of the project and The Children s Society. To have a commitment to dignity at work and equality in working relationships and practice. To have the ability to work both independently and as part of a team, and have a willingness to learn new methods of communication Commitment to maintain confidentiality in all aspects of the work of the project and of The Children s Society. To be adaptable, flexible and to have the emotional resilience to deal with challenging situations, changing priorities, and demands. This job description is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment. Job description agreement Job holder s signature: Date: Manager or Director of department signature: Date: