Watford FC s Community Sports & Education Trust Job Description. Job Holder Grade Staff Reports to Community Development Manager Salary 18-24k

Transcription

1 Watford FC s Community Sports & Education Trust Job Description Job Title Premier League Kicks Project Officer Date Prepared 03/08/17 (PLKPO) Job Holder Grade Staff Reports to Community Development Manager Salary 18-24k (CDM - Harrow) Direct reports Sessional Coaches and Volunteers Location Cedars Y&CC - Harrow Job Purpose The Premier League Kicks Project Officer will be responsible for leading on the management, coordination and delivery of the Trust s Premier League Kicks programme. The PLKPO will work closely with the Community Development Manager (Harrow), as well as a range of partners to further develop our offer, as well as monitor and evaluate the impact and outcomes achieved. The role involves managing sessional staff and volunteers to ensure that the services offered are of the highest quality and provide opportunities which inspire, motivate and empower young people to realise their potential. The PLKPO is expected to do some coaching delivery as required, however the focus will be on sustaining, monitoring and developing the PL Kicks programme and other inclusion based initiatives. The role will also include working on matchday activities and seasonal events run by the Trust, as and when required. In addition there is an expectation on the PLKPO to contribute to the further development of the Trust s work, whilst ensuring the quality and professionalism which is synonymous with the Trust. Key Result Areas Principle Accountabilities Operational Deliver the PL Kicks programme to the highest possible standard, ensuring that participants receive an excellent experience. Deliver PL Kicks activities and other related initiatives (e.g. workshops, competitions, player visits, etc.) in line with the delivery plan and seek to achieve the agreed outcomes. Build strong and positive relationships with a range of partners (e.g. Harrow Councils YOT & Reparation teams) and key stakeholders. Promote an inclusive approach to PL Kicks and related initiatives. Quality assure the provision/services delivered. To undertake appropriate administrative duties to ensure the smooth running of projects (e.g. collating accurate attendance registers, consent forms, codes of conduct, etc). Seek to gain examples of best practice in social inclusion work from other organisations locally, regionally and nationally. Develop new inclusion projects with funders/partners in areas of need. Support the Disability Football Development Manager in the development of football/sports opportunities for disabled people in Harrow.

2 Lead on youth work provision based at Cedars Youth & Community Centre in Harrow. Support with the alternative education provision offered by the Trust. Liaise with the Girls & Women s Football Development Officer to ensure PL Kicks has a diverse and engaging offer for females. Safeguarding Ensure that when planning activities and programmes that the safeguarding of participants is at the heart of the process and that safeguarding policies and procedures are being adhered to at all times. Ensure that any coaching staff working on the PL Kicks programmes or similar initiatives are taken through the necessary DBS check and that they are suitably qualified to deliver the coaching whilst also holding valid Emergency Aid and Safeguarding Children certificates. Health & Safety Ensure that all health and safety procedures are in place for activities/programmes and that risk assessments have been completed. Data Protection Ensure that you are adhering to the policies and guidelines at all times and that programme data is stored in a secure location. Marketing & Promotion Work with relevant Trust staff, and external agencies to produce high quality resources, which meet relevant partners brand guidelines. Positively promote relevant social inclusion activities and programmes through a variety of channels. Monitoring & Evaluation Ensure that all activities are recorded via the Trust s online monitoring systems (Views), or other similar systems (as deemed appropriate) to help measure the success of projects. To include inputting data from registers, recording evidence of volunteering hours undertaken and qualifications achieved by participants. Work closely with the Community Development Manager (Harrow) and the Impact & Communications Officer to capture the social impact/value of programmes/events using outcomes based evidence and a variety of methods such as reports, case studies, testimonies, media articles, feedback surveys, etc. Update and manage relevant Trust databases/central records (sessional coaches and participants) in line with data protection guidelines. Provide reports, statistics and case studies for the Community Development Manager (Harrow) and senior Trust staff, as and when required. Ensure sessional staff collate participants and partners feedback through the evaluation forms in order to help shape and support ongoing service improvement.

3 Finance Ensure programmes planned are financially sound and sustainable and achieve budget targets for income and expenditure. Work with senior staff to secure new funding for social inclusion projects. Personnel Liaise with relevant Trust staff regarding the recruitment of sessional coaching staff, ensuring that you are adhering to the Club/Trust s recruitment procedures at all times. This includes collating all HR documentation such as reviewing job applications, qualifications, references and ensuring DBS checks are in place. Monitor and manage the performance of sessional staff/volunteers and provide them with training opportunities, advice and ongoing support. Work with the Trust s Volunteering Officer to develop volunteering initiatives which support project delivery and sustainability. General Undertake professional development opportunities as deemed appropriate. To adhere to the Trust s policies and procedures. Contribute to the development of a culture of continuous improvement within the Trust. To work in partnership with all the club s departments on community initiatives as identified by the Community Director and Board of Trustees. To actively promote the Trust in a positive and professional manner at all times. To actively demonstrate and promote the Trust s core values through your work. To undertake any other duties which might reasonably be deemed within the status of the job and appropriate to the post. The details contained in this job description, particularly the principle responsibilities, reflect the job content at the date the job profile was prepared. It should be remembered, however, that it is inevitable that over time the nature of individuals jobs will change; existing duties may be lost and other duties gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Watford FC s Community Sports & Education Trust will expect to revise this job description from time to time and will consult regarding such revisions with the post holder at the appropriate time. Organisation Chart Available as a separate attachment if requested from candidate Knowledge, Skills and Experience Required Essential A proven track record of working on football/sports based youth diversionary projects, including experience of working with hard to engage young people in a range of settings. Experience of developing positive relationships with a range of partners and agencies on social inclusion or youth work based projects.

4 Level 2 Certificate in Coaching Football. Experience of managing or supervising staff/volunteers. Proficient IT skills. Experience of project management and working with budgets. Experience of report writing. A full and valid UK driving licence with access to a vehicle for business use. A passion to make a difference through sport and education. Undertake a satisfactory DBS check with the Trust. Desirable A degree or a recognised qualification in sport development or youth work. A D1 Mini-Bus Drivers Licence. Securing funding to run projects for young people. Other National Governing Body sports coaching qualifications. Experience of using IT systems to monitor and evaluate the delivery of projects and events. Personal Skills A passion to run projects which provide positive opportunities and in turn create safer and stronger communities. Ability to develop positive relationships with key stakeholders and young people participating in the projects. Excellent communication and inter-personal skills both verbal and written. Commitment to providing great customer care. Work as part of a team. Ability to work on your own initiative and be creative in your thinking and planning. Ability to work calmly under pressure and meet deadlines. A positive can do attitude, always looking for solutions to problems or issues. Attention to detail. Have excellent planning, organisational and time management skills (ability to prioritise workload). Have a flexible approach to work and be able to work unsociable hours (including some evenings and weekends). Ability to generate new and innovative ideas. Reliability and punctuality. Enthusiastic and self-motivated. Conscientious and hard working. Personal Knowledge Understanding of the issues facing marginalised and disadvantaged young people/adults. Understanding of and a commitment to health and safety, equal opportunities and data protection policies and procedures. Understand the importance of and deliver best practice when working with hard to engage young people and young adults. Understand best practice in football/sports coaching. Understanding of the organisations/agencies working with targeted young people and how these networks can support our social inclusion projects.

5 Essential Behaviours Primary behaviour: Leading & Deciding Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. 1. Competency: Leading & Supervising a. Provides others with a clear direction b. Sets appropriate standards of behaviour c. Delegates work appropriately and fairly d. Motivates and empowers others e. Provides staff with developmental opportunities and coaching f. Recruits staff of a high calibre Primary behaviour: Supporting & Cooperating Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, customers and staff. 2. Competency: Working with people a. Demonstrates an interest in and understanding of others b. Adapts to the team and builds team spirit c. Recognises and rewards the contributions of others d. Listens, consults others and communicates proactively e. Supports and cares for others f. Develops and openly communicates self-insight such as an awareness of own strengths and weaknesses 3. Competency: Adhering to principles & values a. Behaves consistently with clear personal values that complement those of the organisation b. Sets appropriate standards of behaviour c. Able to recognise and handle sensitive information with tact and discretion Primary behaviour: Interacting & Presenting Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner. 4. Competency: Relating & networking a. Establishes good relationships with customers and staff b. Builds wide and effective networks of contacts inside and outside the organisation c. Relates well to people at all levels d. Manages conflict e. Uses humour appropriately to enhance relationships with others

6 5. Competency: Presenting & communicating information a. Speaks clearly & fluently b. Actively listens, seeks information and asks questions to ensure the understanding of underlying concerns of key stakeholders. c. Expresses opinions, information and key points of an argument clearly d. Makes presentations and undertakes public speaking with skill and confidence e. Responds quickly to the needs of an audience and to their reactions and feedback f. Projects credibility Primary behaviour: Analysing & Interpreting Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing. 6. Competency: Writing & reporting a. Writes clearly, succinctly and correctly b. Writes convincingly in an engaging and expressive manner c. Avoids the unnecessary use of jargon or complicated language d. Writes in a well structured and logical way e. Structures information to meet the needs and understanding of the intended audience 7. Applying expertise and technology a. Applies specialist and detailed technical expertise b. Uses technology to achieve work objectives c. Develops job knowledge and expertise through continual professional development d. Demonstrates an understanding of different organisational departments and functions 8. Competency: Analysing a. Analyses numerical data, verbal data and all other sources of information b. Breaks information into component parts, patterns and relationships c. Probes for further information or greater understanding of a problem d. Makes rational judgements from the available information and analysis e. Produces workable solutions to a range of problems f. Demonstrates an understanding of how one issue may be a part of a much larger system Primary behaviour: Creating & Conceptualising Open to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. Thinks broadly and strategically. Supports and drives organisational change.

7 9. Competency: Learning and Researching Open to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. a. Rapidly learns new tasks and quickly commits information to memory b. Demonstrates an immediate understanding of newly presented information c. Gathers comprehensive information to support decision making d. Learns from successes and failures and seeks staff and customer feedback e. Manages own knowledge, keeps abreast of developments in specialist field 10. Competency: Creating & Innovating a. Produces new ideas, approaches or insights b. Creates innovative products or designs c. Produces a range of solutions to problems Primary behaviour: Organising & Executing Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards. 11. Competency: Planning & organising a. Sets clearly defined objectives b. Plans activities and projects well in advance and takes account of possible changing circumstances c. Manages time effectively d. Identifies and organises resources needed to accomplish tasks e. Monitors performance against deadlines and milestones 12. Competency: Delivering results & meeting customer expectations a. Focuses on customer needs and satisfaction b. Sets high standards for quality and quantity c. Monitors and maintains quality and productivity d. Works in a systematic, methodical and orderly way e. Consistently achieves project goals 13. Competency: Following instructions & procedures a. Appropriately follows instructions from others without unnecessarily challenging authority b. Follows procedures and policies c. Keeps to schedules d. Arrives punctually for work and meetings e. Demonstrates commitment to the organisation f. Complies with legal obligations and safety requirements of the role

8 Primary behaviour: Adapting & Coping Adapts and responds well to change. Manages pressure effectively and copes well with setbacks. 14. Competency: Adapting & responding to change a. Adapts to changing circumstances b. Accepts new ideas and change initiatives c. Adapts interpersonal style to suit different people or situations d. Shows respect and sensitivity towards cultural and religious differences e. Deals with ambiguity, making positive use of the opportunities it presents 15. Competency: Coping with pressures & setbacks a. Works productively in a high pressure environment b. Keeps emotions under control during difficult situations c. Balances the demands of work life and personal life d. Maintains a positive outlook at work e. Handles criticism well and learns from it Primary behaviour: Enterprising & Performing Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance. Seeks opportunities for self-development and career advancement. 16. Competency: Achieving personal work goals and objectives a. Accepts and tackles demanding goals with enthusiasm b. Works hard and puts in longer hours when it is necessary c. Identifies development strategies needed to achieve career goals and makes use of developmental or training opportunities d. Seeks progression to roles of increased responsibility and influence 17. Competency: Entrepreneurial & commercial thinking a. Keeps up to date with competitor information and market trends b. Identifies business opportunities for the organisation c. Demonstrates financial awareness d. Controls costs and thinks in terms of profit, loss and added value

9 OneClub Responsibilities Health and Safety To take responsibility for your own health, safety and welfare, ensuring compliance with WFC s Health and Safety Policy, procedures and safe systems of work. Training & Development To undertake all reasonable training, learning and development activity designed to support you in your role. Diversity and Equality To be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with WFC s Equal Opportunities Policy. Job Description Agreement Job Holder s Signature: Date: Manager s Signature: Date: