JOB DESCRIPTION Job Title Tenure / Hours Directorate and Work Unit Responsible to Responsible for Budget Responsibilities Delegations Building Control Officer Full time, permanent position 40 hours per week, normally Monday to Friday however additional hours may be required from time to time. Environmental and Planning Services Building Regulation Services Team Leader Building Regulation Services N/A Operating expenditure: N/A As per Delegations register Date February 2018 ORGANISATIONAL CONTEXT Page 1 of 5
JOB PURPOSE To provide high quality, responsive building code inspection and control services to ratepayers, public and external clients. To advise and assist clients on building related matters, including the processing and inspection of building consent applications. Building Control Officers will work on a regular rostered basis between consent processing, inspections and responding to customer requests for service and information FUNCTIONAL RELATIONSHIPS It is a key responsibility that relationships must be developed and maintained in such a way as to bring about a positive and respectful response from those the team member liaises with. EXTERNAL TO COUNCIL WITHIN COUNCIL Clients/public. Other team members in your Division/Directorate. Other local and regional authorities. Other Invercargill City Council employees. Outside agencies and professional organisations. Elected Representatives. Community groups and organisations. Residents and ratepayers KEY ACCOUNTABILITIES Building Consent Authority Functions and Processing Undertaking assessment of building projects and associated variances to ensure compliance with the requirements of the Building Act and the Building Code Building consents are processed within timeframes set out by statute, using the technology provided. All assessments comply with the relevant legislation and are delivered in accordance with agreed timelines. Supervision of BC application processing as required Supervision of building inspections as required The number of building consents put on hold for further information is minimised and a clear plan is put in place to address backlogs. The jobholder activity works with the client to identify problems and offer constructive solutions where practical. Information and advice is professional, accurate and informative. Likely delays in responding to enquiries are communicated promptly. Feedback and comments are obtained and used as opportunities for continuous development and improvement. Performing on site inspections to ensure compliance with approved documents You are able to accurately identify on site compliance or noncompliance Agreed time lines for inspections are met or in the event that a change is required, the client is advised well ahead of time. Records of inspections include sufficient detail about observations made and compliance with approved documents Site notices are sufficiently clear and detailed to enable communication of any observed issues Perform final assessment of file to ensure all outstanding issues have been addressed prior to issue of CCC. Additional building related functions Undertake TA building functions in an efficient, effective and customer focused manner. Requirements of the Building Act are clearly communicated, and other sources of information are relayed. Applications and inspections are undertaken, as detailed in Quality System manual, in a timely manner, using the technology provided Any reports are completed, in sufficient detail, electronically Page 2 of 5
KEY ACCOUNTABILITIES Training and Staff mentoring. You willingly share knowledge and experiences to aid in the development of fellow team members Identify your own ongoing training needs to maintain and/or improve levels of technical expertise. Competencies in Building Inspection and processing are developed, maintained and shared, where appropriate Regular competency assessment shows continued development of related skills Quality System Operating under the department s procedure and quality manuals, and actively participating in the Continuous Improvement (CI) process, identifying opportunities to make our systems and processes better. Actively endorsing and adhering to the directorate and BCA Quality Systems, to ensure a consistency of approach You operate within relevant quality and procedures manuals. You actively identify opportunities for improvement and put these forward through the CI process. You embrace others suggestions made through the CI process, and are flexible to change. To assist in the review of procedures and Quality systems To actively assess required Quality Assurance System changes caused by legislative changes To positively contribute to Quality audits:- both internal and external Customer Excellence Acting as an ambassador for our Council, going above and beyond to provide both internal and external customers with exceptional service at all times. You are regarded as approachable, interested and friendly. You stop to listen, learn and understand when assisting customers. Customers recognise they have received the level of support and service they seek. You take the initiative to improve work practices and to get the best possible outcome. Problems and complaints are acknowledged, solutions identified and promptly acted upon Council confidentiality policies are met when dealing with customer information. Teamwork Working together as a team to get the job done You willingly share your knowledge and experience. Communication is open, honest, appropriate and considerate. You demonstrate positivity and respect, and support and care for your colleagues. You demonstrate initiative and commitment to team objectives, actively participating in group activities. You are open and receptive to change. You challenge yourself and others to make it better. You maintain confidences and avoid hurtful gossip. Civil Defence Emergency Management Assisting Council in preparing for and responding to an emergency. After establishing the safety of members of your household, you may be assigned duties to assist Council and/or Emergency Page 3 of 5
KEY ACCOUNTABILITIES Management Southland in an emergency. Health and Safety Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with Council s Health and Safety policies, procedures and systems. You understand and consistently meet your obligations under Council s Health and Safety policy/procedures. You actively encourage and challenge your peers to work in a safe manner. Effort is made to strive for best practice in Health and Safety at all times. Other Duties From time to time you may be required to undertake duties in addition to those outlined but which fall within your capabilities and experience. Looking for opportunities to improve systems, processes and work practices both within your own position and the organisation as a whole. You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. You suggest new ideas and make refinements to systems, processes and work practices within your own role, and make suggestions for improvement to the organisation as a whole. NOTE: The above performance standards are provided as a guide only. The precise performance measures for this position will need further discussion between you and your manager as part of the performance development process. Page 4 of 5
PERSON SPECIFICATION This section is designed to capture the expertise required for the role at the 100% fully effective level. (This does not necessarily reflect what the current job holder has). This may be a combination of knowledge / experience, qualifications or equivalent level of learning through experience or key skills, attributes or job specific competencies. Education and Qualifications Knowledge, Skills and Experience ESSENTIAL A trade certificate in Carpentry or equivalent in a related tertiary qualification. A current NZ drivers license. Experience in the building industry. A good understanding of the Building Act 2004 and the New Zealand Building Code. Well developed computer knowledge, particularly in the use of Microsoft office, Word and Excel. Excellent oral and written communication skills. Excellent problem solving and decision making skills. Good time management skills. Ability to read plans and specifications for building consent applications. Significant experience in processing and inspecting complex building projects DESIRABLE Advanced trade certificate. Other building related trade qualifications. NCEA level 3 English and Math s Qualification in Mediation/Conflict resolution Holds or is working on a Reg.18 qualification as outlined in the BCA s Quality Assurance Manual A good understanding of the NZ Standard Timber-Framed Buildings. NZS3604 Relevant experience in building control. Working knowledge of the NZ Fire Service, Public Health South, Local Government and MBIE. Experience working within a quality management system. Experience in community education on building related issues Experience of dealing with people in emotionally charged situations Experience as an expert witness in the District Court or other legal proceeding. Personal Qualities A positive and enthusiastic outlook and has a professional, courteous and helpful attitude at all times. Ability to adapt to changing workplace conditions and circumstances. Demonstrates a high level of initiative and is a self-starter. Ability to listen, work through issues, offer solutions and be innovative High level of attention to detail. CHANGES TO JOB DESCRIPTION From time to time it may be necessary to consider changes to the job description in response to the changing nature of our work environment including technological requirements or statutory changes. This Job Description may be reviewed as part of the preparation for your annual performance review. Acknowledged / Accepted:...... Employee Date...... Manager Date Page 5 of 5