Psitin Title Team Infrmatin Technlgy Integratin / ETL Develper Infrmatin Technlgy Psitin Objective Develp, supprt and assist rbust applicatin integratin, data exchange, data extractin, and data lading. This will invlve wrking clsely with a key internal business and external vendr resurces t gain an understanding f all Western Waters applicatins, t build knwledge f the platfrms and dcument knwledge/techniques/prcesses and prcedures where apprpriate. Diagnse, prblem slve and prvide recmmended slutins t fix cding, integratin and data exchange prblems, with autnmy and limited versight. T prvide all aspects f sftware develpment and integratin supprt, t Western using cntemprary sftware develpment tls, techniques used by Western Water. Supprt and maintain existing integratin, n Western Waters database platfrms including Oracle, Micrsft SQL Server, and assciated tls and tl sets. This is expected t require significant inspectin f the existing cde (C#, Java, VB) embedded within the applicatin and making the necessary changes where required t address syntactical and lgical issues as they arise. Prvide nging applicatin supprt, assist with future platfrm upgrades and design, cde and cnfigure future applicatin extensins/enhancements. Design, Cde, Cnfigure, implement ther sftware and integratin slutins as required. Develp scripts t schedule jbs batch jbs Develp scripts t transfer data between systems Develp callable prcedures in SQL, Oracle, VB.Net r C#, r Java using any array f tls and tl sets n either Micrsft r Unix platfrms, t develp integratin read write, r bth end-pints. T dcument all wrk t a level apprpriate fr hand-ver t ther team s members and staff as directed by the Manager IT Applicatins & Prject Services. Ref: HR-FORM-APPMGR Page 1 f 7 Uncntrlled when Printed
Key Respnsibilities Key respnsibilities f this rle include: Develp new integratins and ETLs Supprt existing Integratins and ETLs Prblem Slving and prblem diagnsis Cnfiguratin f packaged applicatins Supprt fr systems administratrs and business Dcumentatin f systems, installatins etc. Design f slutins t extend existing system Cding t extend existing system Testing f new and existing cde Data migratin and ETL activities Integratin supprt between systems Disaster Recvery cnfiguratin/testing/validatin Key Relatinships Reprts t: Manager IT Applicatins & Prject Services Supervises: Internal: Nne External sftware suppliers / resellers / partners Internal: IT Business Innvatin IT Operatins Custmer and Cmmunity Relatins All Western Water staff External: Applicatin service prviders Cntractrs and Cnsultants Accuntability and Extent f Authrity Supprt, develp and cntribute t the delivery f several Current, Legacy and n-ging IT applicatins and prjects and peratinal requirements, ensuring the required and value-added utcmes are met. Operate under minimal supervisin and with reasnable autnmy within an allcated budget after guidance sught fr abnrmal issues / situatins frm the Manager IT Applicatins and Prject Services and / r CIO as required. Prvide advice t the business n all technical issues where specialist and IT technical knwledge is required. Ref: HR-FORM-APPMGR Page 2 f 7 Uncntrlled when Printed
Judgement and Decisin Making Specialist Knwledge and Skills Ensure KPI s and ther cmpliance cmmitments are exceeded Ability t influence and persuade thrugh sund judgment and lng term business planning capabilities relating t the 5-year pricing submissin, Crprate plan and IT Strategy. Ability t use analysis skills, and an ability t assist thers t identify and reslve faults in applicatins and business prcesses, and c-rdinate crrective actin. Identify business imprvements and drive change t deliver n-ging business efficiency and perfrmance. Knwledge and skills with Micrsft Transact-SQL, and Oracle PL/SQL. Perfrmance tuning SQL queries is als required and knwledge best practise f DBA skills are preferable nt required. Knwledge and skill in extracting, transfrming and lading data frm and t a variety f systems and endpints, including database-t-database, database-t-webservice, database-t-api, database-t-rpc, database-t-script, database-t-delimited file, ne database vendr t anther database vendr, and vice versa in all cases. Knwledge and skills with sftware cnfiguratin tlkits such as thse used by packaged applicatins t extend and cnfigure packaged sftware slutins. Knwledge and skills with Java particularly in relatin t server-side cde, and the ability t understand and mdify existing Java-based cde that is part f a cnfigured sftware package. Knwledge and skills with Micrsft Databases including SSRS, SSIS, and SSAS, Crystal Reprts, and the ability t create and mdify reprts using these design tls. Knwledge and skills with the Micrsft.Net technlgies including Visual Basic, C#, J# and ther assciated prgramming languages. Client-side data entry validatin and basic screen field validatin and ability t wrk with existing API and Web service integratin pints. Knwledge and skills with the HTML, ASP, Perl, CFML, javascript, css, and ther cntemprary web scripting languages. Ref: HR-FORM-APPMGR Page 3 f 7 Uncntrlled when Printed
Knwledge and skills in win32/64 Windws API call structures including making and receiving calls frm RPCs, DLLs, APIs, web services and ther cntemprary call structures. Knwledge in Windws PwerShell, C/Wscript, Unix/Linux scripting in sh, csh, bash and ther perating system scripted interpreted languages. Management Skills Set yur wn pririties, rganize and crdinate yur wn wrklad aligning t business pririties and respnd quickly and effectively t day t day matters. Crdinate and administer envirnments t meet business needs, managing time and 3rd party cnsultants effectively t meet budget, prgram and quality requirements. Interpersnal Skills High level cmmunicatin, presentatin and written skills, including mentring peers and clleagues. Qualificatins and Experience Strng fcus n custmer service in respnding t requests and prviding infrmatin and specialist advice n technical applicatins. Prfessinally respnd and liaise with all levels f Western Water staff, cnsultants and cntractrs including critical service prviders. Build and maintain gd relatinships with custmers bth internal and external t Western Water. Represent the team acrss the business and prvide active supprt and specialist advice t achieve crprate utcmes. Experience with packaged r OOTB applicatins in general, frm the perspective f cnfiguratin, supprt, integratin and mdificatin Experience with prblem diagnsis prblem slving and wrking with 3 rd party vendrs and services rganizatins Demnstrated experience in supprting systems Degree qualificatin in IT, ther supprting qualificatins in additin t this will be lked upn favurably Ref: HR-FORM-APPMGR Page 4 f 7 Uncntrlled when Printed
Cre Cmpetencies Appraising Infrmatin be able t surce apprpriate infrmatin and rganizing it fr future use. Als includes infrmatin analysis and develpment f slutins in respnse t prblems r situatins. Other Taking Actin be able t plan prir t the cmpletin f a task is pssible, allwing fr accurate evaluatin f an existing situatin, rganizing and structuring the different steps t a respnse and taking the necessary actin t cmplete task r prject. Handling the Unexpected be able t deal with situatins as they arise, with limited pprtunity t plan a respnse. This requires initiative and the ability t quickly develp practical and effective slutins. Making Recmmendatins be able t give fcused advice t thers and develping a relatinship f mutual trust with them n the basis f yur wn credibility and expertise. C-perating be able t direct cntributin f meaningful and imprtant infrmatin t a grup, the enhancement f verall team atmsphere and interactins, as well as the establishment and use f cmmunicatin prcesses that supprt infrmatin flw. Pursuing Cmmitments be able t maintain integrity in delivery t ne's accuntabilities, maintaining hnest, ethical and pen behaviur in all interactins and remaining calm, prductive and fcused when circumstances are difficult. Ability and willingness t cmplete internal and external training and ther prfessinal develpment pprtunities as required. Perfrmance Criteria T be agreed cnsistent with Western Water s Balanced Screcard and Statement f Obligatins under the regulatry framewrk and Essential Service Cmmissin bligatins. Ref: HR-FORM-APPMGR Page 5 f 7 Uncntrlled when Printed
Additinal Althugh the emplyee has been appinted t perfrm the duties described in this dcument, ther duties may be required t be undertaken that are within the range f skills, cmpetence and training f the emplyee. Ensure that yur wrk and that f yur wrkers meet all OH&S, Envirnmental and Quality requirements. In ding s yu will give due attentin t minimizing risk t the health and safety f thers in the wrkplace and the general public. Ref: HR-FORM-APPMGR Page 6 f 7 Uncntrlled when Printed
Team Classificatin Infrmatin Technlgy Strategy & Planning TBA Update and evaluatin f Psitin Descriptin Signed... / /20 Human Resurces Manager Signed... / /20 General Manager Signed... / /20 Emplyee Ref: HR-FORM-APPMGR Page 7 f 7 Uncntrlled when Printed