IBM United States Software Announcement 211-005, dated January 11, 2011 IBM Checkout Environment for Consumer-Service (CHEC) V6.5 provides support for IBM Self Checkout System 6 (machine type 4888) and IBM Self Checkout (machine type 4845) Table of contents 1 Overview 5 Publications 2 Key prerequisites 6 Technical information 2 Planned availability date 9 Ordering information 2 Description 11 Terms and conditions 4 Program number 12 Prices At a glance IBM Checkout Environment for Consumer-Service V6.5 (CHEC) enhancements include: Support for new IBM Self Checkout System 6 (machine type 4888) Cash Tracking & Reporting features enhanced to provide detailed currency information and alerts for both nonrecycling and recycling configurations Serviceability Enhancements of cash devices to improve cash trouble shooting and Cash Tracking Application Optional selectable and configurable User Interface (UI) improvements including new icon buttons, color schemes, and graphics Support for an accessibility mode that allows shoppers to modify the user interface so that all buttons are within reach limits for customers with disabilities Upgraded platform components: WebSphere Application Server (WAS), DB2, JavaPOS, Store Integrator, and IBM Remote Management Agent Overview IBM Checkout Environment for Consumer-Service (CHEC) software is designed to provide retailers with unique extensions that are de-coupled from the base, and can be tailored uniquely for each retailer or even a retailer's own sub-brand or regional requirements. IBM's software environment focuses on: Enhanced usability with intuitive consumer interface and a rich set of shopper assistant functions to address any issues at the lane. In CHEC 6.5, IBM offers a redesigned graphical user interface that enhances consumer usability with cleaner colors, clearer instructional graphics, and stylish icons with global relevance. Improved manageability using comprehensive, remote systems management capabilities accessed from the enterprise, store or through configurable proactive alerts. By having greater access to inventory information, lane events, data capture functions, hardware monitoring, and software distribution, retailers are able to ensure higher availability. Higher availability utilizing message-based integration approach between POS and self checkout that eliminates the need for screen-scraping in any environment. In CHEC 6.5, IBM has improved information available about cash devices to allow for faster problem determination and resolution. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 1
Retailers having greater control of their own environment through software development tools and training that equip retailers or partners with the skills to better manage the environment on their own. With simple UI enhancements to manage the look and feel of the self checkout screens and more involved functionality extensions, IBM software encourages active involvement. This not only drives greater control, but also drives down the TCO associated with ongoing maintenance of self checkout in a retailer's environment. CHEC 6.5 has been designed to meet the guidelines for payment application vendors by the Payment Card Industry - Security Standards Council (PCI-SSC) at the Payment Application - Data Security Standard (PA-DSS) V1.2 level. This design point helps retailers meet their Payment Card Industry - Data Security Standard (PCI-DSS) requirements. CHEC 6.5 is the prerequisite software level required to run the new IBM Self Checkout System 6 (machine type 4888), which supports cash recycling. CHEC 6.5 is also supported on IBM Self Checkout (machine type 4845). CHEC 6.4 will continue to be available for retailers that are ordering IBM Self Checkout (machine type 4845). Key prerequisites Hardware The CHEC Client Application software supports the following lane models with WEPOS preloads: IBM Self Checkout System 6 (machine type 4888) lanes available in cash and cashless configurations IBM Self Checkout (machine type 4845) Model Exx lanes available in cash and cashless configurations Note: CHEC 6.5, or later, is the required prerequisite software level to support machine type 4888. The system unit in the self checkout lanes must be either 4800-742 or 4800-743; 1 GB memory minimum, 2 GB memory is recommended. The CHEC Back Office System Server (BOSS) Application software supports IBM Self Checkout (machine type 4845 or 4888) BOSS Model BW4 with Windows 2003 Server preload. The system unit in the Self Checkout BOSS must be either 4800-782 or 4800-743; 2 GB memory. Software Upgrading to CHEC 6.5 requires an upgrade to Store Integrator V3.2 on the Point of Sale for customers that use an IBM POS. Planned availability date May 27, 2011: CHEC V6.5 CHEC 6.4 remains orderable for machine type 4845; refer to the Ordering information section. Description IBM Checkout Environment for Consumer-Service (CHEC) V6.5 is the prerequisite software level required to run the new IBM Self Checkout System 6 (machine IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 2
type 4888) which supports cash recycling. CHEC 6.5 supports IBM Self Checkout (machine type 4845). CHEC 6.4 will continue to be available for retailers that are ordering IBM Self Checkout (machine type 4845). IBM Checkout Environment for Consumer-Service V6.5 (CHEC) enhancements include: Serviceability enhancements of cash devices to improve cash trouble shooting leading to higher availability of the lanes. Enhanced tracking and display of cash accept and dispense errors, including ability to retain and show error code from last bill dispense failure Enhanced graphics for some cash maintenance panels Enhanced trouble shooting steps for some cash errors User interface (UI) enhancements. IBM has spent significant effort to evaluate the self checkout user interface in order to implement changes that will make it easier and more intuitive for consumers to use. New instructional graphics have been created throughout the UI to more clearly illustrate the actions that consumers need to take. For example, use of "green arrows" matches what is used on the IBM Self Checkout System 6 hardware to guide consumers to take appropriate action. New icons for each major button on the screens are consistent in shape and color, and easily recognizable by all worldwide users. For example, the "bell" icon on the help screen has been updated with the "question mark." The updated screen color scheme has a gray background and clean, vibrant colors that pop off the screen to attract attention. Cash Tracking & Reporting enhancements now allow retailers to track the specific cash levels for both bills and coins in both standard cash handling configurations and optional cash recycling configurations. This ensures continued ability for stores to proactively manage their self checkout lanes regardless of cash configuration. The lane's UI can be configured to show a button that allows customers to enter and exit an accessibility mode. For example, when in this mode, portions of the screen are within reach limits by customers with disabilities. Quick Lookup Manager now allows sorting of items by name and changes how PLU (Price Look Up) items are sorted. Upgraded platform components: WebSphere Application Server (WAS) V7 (BOSS) DB2 V9.7 (upgrade on Lane only) JavaPOS V1.13 (Lane) Store Integrator V3.2 (Lane) IBM Remote Management Agent V2.6 (BOSS and Lane) Reimplemented "Closed" screen using Store Integrator GUI which provides more flexibility for customization and allows lane to open more quickly. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at http://www.ibm.com/able/product_accessibility/index.html IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 3
Program number Program number Program VRM name 5697-N94 6.5 IBM CHEC Back-Office Application (called BOSS) 5697-P01 6.5 IBM CHEC Client Application (called Lane) Product identification number Maintenance Maintenance Program PID number 1 year PID number 3 year PID number 5697-N94 5697-P01 5697-N95 IBM CHEC BkOff 1 Yr Reg/Renewal 5697-N96 IBM CHEC BkOff 1 Yr After Lic 5697-N97 IBM CHEC 3 Yr Renew 5697-N98 IBM CHEC 3 Yr Regis 5697-P06 IBM CHEC 3 Yr After 5697-P02 IBM CHEC Client 1 Yr Reg/Renewal 5697-P03 IBM CHEC Client 1 Yr After Lic 5697-P04 IBM CHEC 3 Yr Reg 5697-P07 IBM CHEC 3 Yr After 5697-P08 IBM CHEC 3 Yr Renew Education support Multimedia and classroom education is available for IBM Business Partners, customers, and IBM personnel who sell or support the IBM Self Checkout solutions hardware and software. The following courses are available. IBM and Business Partner sales education Title IBM Self Checkout Solutions - Hardware and Software Overview IBM Self Checkout Solutions - Engaging for Success! An Engagement Process Model Course Number RE8320 RE8330 IBM and Business Partner technical education Title Supporting the IBM Self Checkout System 6 Solution IBM Self Checkout Solutions - Item Security Demonstration Course Number RE8020T RE8030 IBM Checkout Environment for Consumer-Service - Software Configurations and Extensions Workshop (classroom) RE8200 IBM Checkout Environment for Consumer-Service - Exploring the Software Development Kit (SDK) RE8230 IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 4
IBM Checkout Environment for Consumer-Service - Programming Tutorial 1 RE8250 IBM Self Checkout Store Trainer's Handbook IBM Self Checkout Solutions - Engaging for Success! An Engagement Process Model IBM Self Checkout Solutions - Engagement Management and Operations Workshop (classroom) RE8800 RE8330 RE8340 IBM customers Title Supporting the IBM Self Checkout System 6 Solution IBM Self Checkout Solutions - Item Security Demonstration Course Number RE8020C RE8030 IBM Checkout Environment for Consumer-Service - Software Configurations and Extensions Workshop (classroom) RE8200 IBM Checkout Environment for Consumer-Service - Exploring the Software Development Kit (SDK) RE8230 IBM Self Checkout Store Trainer's Handbook RE8800 To enroll in these courses and view additional IBM Self Checkout Solutions education offerings, go to the appropriate website: IBM Business Partners http://www.ibm.com/partnerworld/pwu/systems/ IBM employees http://lt.be.ibm.com/smartzone IBM customers http://www.ibm.com/services/weblectures/retailed If you have education-related questions, contact grse@us.ibm.com. Offering Information Product information is available via the Offering Information website http://www.ibm.com/common/ssi Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). https://www.ibm.com/partnerworld/mem/sla.jsp?num=211-005 Publications No publications are shipped with the product. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 5
On May 27, 2011, the following self checkout documents will be available on the Retail Store Solutions website for download http://www.ibm.com/solutions/retail/store At the website, access the following: Select "Support." Select "IBM Self Checkout." Select "Publications." Select the publication desired. Title Publication Number IBM CHEC V6.5 Operations Guide G362-0582-00 IBM Checkout Environment for Consumer-Service Version 6.5 Operations Guide IBM CHEC V6.5 Planning, Installation, and G362-0580-00 Maintenance Guide IBM Checkout Environment for Consumer-Service Version 6.5 Software Planning, Installation, and Maintenance Guide IBM CHEC V6.5 Programming Guide G362-0581-00 IBM Checkout Environment for Consumer-Service Version 6.5 Software Programming Guide IBM 4888 Self Checkout System 6: Overview IBM 4888 Self Checkout System 6: Planning and Installation Guide G362-0583-00 G362-0584-00 IBM 4888 Self Checkout System 6: Hardware Service Guide G362-0585-00 IBM 4888 Self Checkout System 6: Parts Manual G362-0586-00 Technical information Specified operating environment Hardware requirements Existing (pre-chec) IBM Self Checkout customers: For existing IBM Self Checkout customers who want to run this new IBM CHEC V6.5 software on their currently installed IBM Self Checkout hardware, a combination of firmware and hardware upgrades may be required. If you have upgrade questions on your existing installed self checkout hardware and potential migration paths, contact your sales representative. New IBM CHEC customers: CHEC Client Applications support IBM Self Checkout (machine type 4845) Exx lane models and IBM Self Checkout System 6 (machine type 4888), which utilize Microsoft WEPOS as the OS for the lane. These Self Checkout lanes are available with cash and cashless configurations. CHEC Back-Office System Server (BOSS) Application supports Model BW4 BOSS for IBM Self Checkout (machine type 4845) and IBM Self Checkout System 6 (machine type 4888), which utilizes Microsoft Windows 2003 Server as the OS for the BOSS. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 6
A BOSS, Model BW4, running Microsoft Windows 2003 Server is required for each store that has CHEC Client Application operating the self checkout lanes or CHEC Client Application on kiosks. The version/release level of CHEC Client Application running on the lanes and CHEC BOSS Application on the server must match; for example, CHEC Client 6.5 on the lane with CHEC BOSS V6.5 on the server. Software requirements The following components are included and supported as part of the complete CHEC lane and BOSS software suite. IBM CHEC Back-Office Application (BOSS) V6.5 includes the following: IBM WebSphere Application Server (WAS) V7 IBM DB2 Express Edition V9.5 IBM Remote Management Agent (RMA) V2.6 IBM CHEC Client Application (Lane) V6.5 includes the following: IBM DB2 Express Edition (DB2) V9.7 IBM Remote Management Agent (RMA) V2.6 JavaPOS V1.13 Software Developer Toolkit and fully functional reference solution for ACE V7 and Supermarket Application (SA) V2, and ACE Independent Grocer (AIG) V7 IBM Store Integrator (SI) V3.2 As stated in the terms of the IBM CHEC license information, the software components comprised in the self checkout solution are for use with self checkout only. A separate license is required for using these products in the enterprise outside the self checkout environment. The solution is designed to use IBM Director for enterprise management. The client or integrator must separately order IBM Director to fully utilize the Remote Management Agent functions. For more information on IBM Director, refer to http://www.ibm.com/systems/management/director Note that Software Maintenance Support for IBM Director needs to be purchased separately. Developers using the Software Developer's Kit to do CHEC extensions can install CHEC on their own machine if it is running an English version of Windows XP. Refer to the publication titled, IBM Checkout Environment for Consumer-Service Software Planning, Installation, and Maintenance Guide for Version 6, for more detailed information. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Packaging The IBM Checkout Environment for Consumer-Service (CHEC) Client Application and IBM CHEC BOSS Application software products are separately orderable from the hardware. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 7
It is the responsibility of the customer or integrator to do the installation or customization of CHEC Back-Office Application and the CHEC Client Application software. When ordering IBM Self Checkout (machine type 4845) Model Exx lanes and IBM Self Checkout System 6 (machine type 4888) lanes, the solution includes the license and entitlement for the IBM Checkout Environment for Consumer-Service (CHEC) Client Application. The Client Application includes the Software Developer Toolkit with scripts and sample configurations. When the BOSS Server, Model BW4 (machine type 4845 or 4888), is ordered, the solution order includes the license and entitlement for IBM Checkout Environment for Consumer-Service (CHEC) Back-Office Application. Both the base applications and the retailer-specific configurations and customizations are required to complete the installation of the checkout lane. Refer to the instructions included in the IBM CHEC Software Planning, Installation, and Maintenance Guide for Version 6. Once the configurations and customizations are completed, these extensions may be loaded on each BOSS and lane while on site, or remotely through the use of the IBM Director and Remote Management Agent. These software products are licensed per lane (terminal) or per server (BOSS). The software is entitled by ordering the Software Maintenance product. As stated in the terms of the IBM CHEC license information, the software components comprised in the self checkout solution are for use with self checkout only. A separate license is required for using these products in the enterprise outside the self checkout environment. IBM CHEC Back-Office Application includes the following for V6.5: International Program License Agreement (Z125-3301) License Information document (GC30-9747) Acquisition for Software Maintenance (Z125-6011) BOSS Application (LCD4-3258) BOSS Platform Setup 1 (LCD4-3259) BOSS Platform Setup 2 (LCD4-3260) BOSS Platform Setup 3 (LCD7-3261) IBM CHEC Client Application includes the following for V6.5: International Program License Agreement (Z125-3301) License Information document (GC30-9746 in hardcopy form) Acquisition for Software Maintenance (Z125-6011) Support Agreement Addendum (GI19-0246) Lane Application (LCD4-3255) Lane Platform Setup 1 (LCD4-3256) Lane Platform Setup 2 (LCD7-3257) IBM CHEC Back-Office Application includes the following for V6.4: International Program License Agreement (Z125-3301) License Information document (GC30-9747 in hardcopy form) Acquisition for Software Maintenance (Z125-6011) BOSS Application (LCD4-7744) BOSS Platform Setup 1 (LCD4-7742) BOSS Platform Setup 2 (LCD4-7743) BOSS Platform Setup 3 (LCD7-3414) IBM CHEC Client Application includes the following for V6.4: IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 8
International Program License Agreement (Z125-3301) License Information document (GC30-9746 in hardcopy form) Acquisition for Software Maintenance (Z125-6011) Lane Application (LCD4-7741) Lane Platform Setup 1 (LCD4-7740) Lane Platform Setup 2 (LCD7-3452) Security, auditability, and control The IBM Self Checkout system provides two levels of system access security. The first level is for accessing the Back-Office System Server (BOSS), which controls the security profiles, scale files, and software updates to the lane. This security provides typical logon security to prevent unauthorized access to these files and functions. The second level of security is performed using the BOSS to restrict lane functions by employee. This enables a system administrator to configure allowable shopper assistant functions at the lane, such as the ability to process age-restricted items, ability to void transactions, and so on. CHEC 6.5 has been designed to meet the guidelines for payment application vendors by the Payment Card Industry - Security Standards Council (PCI-SSC). A Payment Application - Data Security Standard (PA-DSS) Implementation Guide will be made available to assist retailers in configuring the solution stack to meet PA-DSS V1.2 guidelines. Ultimately, the retailer is responsible for validating its full solution for the Payment Card Industry - Data Security Standard (PCI-DSS). The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit http://www.ibm.com/software/sw-services/ Ordering information Charge metric Part number or Program name PID number Charge metric IBM CHEC Back-Office Appl 5697-N94 Per Server IBM CHEC Client Appl 5697-P01 Per Client Device Server Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 9
capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, Licensee must obtain entitlements for each server which is made available to the program, regardless of the number of processor cores and/or partitions in the server or the number of copies of the program on the server. Notes: Some programs may require licenses for the program and what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, Licensee must obtain entitlements for this program sufficient to cover the servers managed by the program. Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain entitlements for this program sufficient to cover the servers managed by program. Client device Client device is a unit of measure by which the program can be licensed. A client device is a single user computing device or special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple client devices may share access to a common server. A client device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every client device which runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed. To order a base license, specify program number 5697-N94 for the CHEC Back Office Application or 5697-P01 for the CHEC Client Application and the distribution media feature number for the CD-ROM. Support for the first year must be ordered using the registration feature number for the corresponding Software Maintenance products for the 1 year or the 3 year option. Software Maintenance must be ordered when ordering the initial base license. For additional ordering information, refer to Software Announcement 207-208, dated September 18, 2007. Those users current on the Software Maintenance for previous versions, can obtain V6 without cost, by ordering 5697-N94 or 5697-P01 and specifying the media code only. Description Media feature number Release Base+Migr (Multi) CD-ROM V6.4 5809 Base+Migr (Multi) CD-ROM V6.5 5829 When a Self Checkout Exx lane model (machine type 4845 or 4888) or a Back Office Server (BOSS) Model BW4 (machine type 4845 or 4888) is ordered, the appropriate prerequisite client or BOSS software is included as part of the solution order and the platform portion is preloaded on the hardware before shipment to the customer. There are platform differences between CHEC 6.4 and CHEC 6.5; therefore, it is important that the correct software media feature code for the CHEC release that is required is specified on the order. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 10
The media (CD-ROMs) for CHEC Client Application and CHEC BOSS Application software products ships separately from the hardware. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Agreement for Acquisition of Software Maintenance The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures. These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a onetime license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. License Information form numbers GC30-9746-06 for 5697-P01 (IBM CHEC Client Application V6.5) GC30-9747-04 for 5697-N94 (IBM CHEC Back Office Application V6.5) The program's License Information will be available for review on the IBM Software Agreement website http://www.ibm.com/software/sla/sladb.nsf Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at http://www.ibm.com/support/handbook IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 11
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Volume orders (IVO) Yes. Contact your IBM representative. IBM International Passport Advantage Agreement Passport Advantage applies No Software Subscription and Support (Software Maintenance) applies No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-ibm products. For complete lists of products supported under both the current and revised offering, visit http://www.ibm.com/services/sl/products IBM Operational Support Services - SoftwareXcel No System i Software Maintenance applies No Variable charges apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. Prices Information on charges is available at http://www.ibm.com/support Choose the option entitled Purchase/upgrade tools. IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 12
Program Name: IBM CHEC Back-Office and Client Application Program PID: 5697-N94, 5697-P01 Subscription and Support PID: Program Name: IBM CHEC Back-Office Application - Reg/Renewal Maintenance IASP PID: 1 Year 5697-N95 Program Name: IBM CHEC BOSS 1Yr After License Maintenance IASP PID: 1 Year 5697-N96 Program Name: IBM CHEC BOSS 3Yr Registration Maintenance IASP PID: 3 Year 5697-N98 Program Name: IBM CHEC BOSS 3 Yr Renewal Maintenance IASP PID: 3 Year 5697-N97 Program Name: IBM CHEC BOSS 3 Yr After License Maintenance IASP PID: 3 Year 5697-P06 Program Name: IBM CHEC Client Application - Reg/Renewal Maintenance IASP PID: 1 Year 5697-P02 Program Name: IBM CHEC Client 1Yr After License Maintenance IASP PID: 1 Year 5697-P03 Program Name: IBM CHEC Client 3Yr Registration Maintenance IASP PID: 3 Year 5697-P04 Program Name: IBM CHEC Client 3 Yr Renewal Maintenance IASP PID: 3 Year 5697-P08 Program Name: IBM CHEC Client 3 Yr After License Maintenance IASP PID: 3 Year 5697-P07 Trademarks IBM, WebSphere, DB2, PartnerWorld, Express and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both. Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at http://www.ibm.com/legal/us/en/ For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page http://www.ibm.com/planetwide/us/ IBM United States Software Announcement 211-005 IBM is a registered trademark of International Business Machines Corporation 13