Digital Map Products. Talk to Me: Using Mapping to Communicate with Citizens in the Google Era

Transcription

1 Digital Map Products Talk to Me: Using Mapping to Communicate with Citizens in the Google Era May 9, 2012

2 Today s Speakers Skip Cody, Technical Product Manager, DMP Skip has worked in the GIS/Mapping industry for the past 15 years. In his current role as Technical Product Manager he works directly with clients and the software engineering team to grow the SpatialStream offerings and platform. Ben Webb, Customer Success Engineer, DMP Ben has worked in the GIS, Planning, and Environmental world for the past 7 years. His strong technical background coupled with public sector experience allows Ben to effectively communicate with existing and prospective customers.

3 Presentation Overview Digital Map Products Overview Google Era and Citizen Expectations Why Maps? CommunityView Overview City Examples Summary Questions

4 About Digital Map Products Cloud-Based Mapping Technology Company Over a decade of experience developing spatial technology for the web Mission: make spatial technology easy to implement and use Mapping Solutions CityGIS & LandVision SaaS mapping applications SpatialStream Spatial Development Platform Bulk Parcel Data and Parcel Geocoding 4

5 Google Era Citizen Expectations Realities of the Google Era Technology driven world: Plugged in Explosion in available information Information overload Pace of change accelerating rapidly Expectations for Information 24 x 7 online access: want to self-service requests Data, data, and more data. Current too! Interactive information retrieval Location-enabled data Expectations of Government Transparency Authoritative source Efficient Operations Fast and easy to use Technology-enabled

6 Web 2.0 Helping Citizen Communication Web 2.0 Technology Revolution What is it? Two way communication through the web What does it do for you? Allowing for 24/7 communication between the City and its Citizens: Fast, Assessable, Effective Some Examples Allow the citizens to report pot holes, street closures, general issues Communicate Road Closures, Projects and Events Services that can help Facebook, Twitter, Google+, Your Website Tips Be dedicated to responding (They want to know that they have been heard Update Continuously

7 Why Maps? The best way to show events Spatially Quickly determine if it affects you A great way to index information that is easily consumable Smart Phones ask what is around me It is the new expectation Consumers now expect a map The new consumers are comfortable with a map Visualization is the easiest way to get information across quickly We have the data lets use it Get it out of your department and into the hands of your citizens

8 Why Maps?

9 City of Longview Leveraging Technology for the Future Small Southern Washington city with 35,000 residents and 335 city staff Budget cuts decimated the GIS staff down to 1 full time employee Committed to using technology Tried the traditional approach but realized early on that with limited resources and limited skill sets that the task was monumental Virtually all city staff and many citizens using Cloud GIS 9

10 CommunityView Product Overview Online Interactive Maps for City Websites Customizable spatial publishing platform in the cloud Share city services, community amenities, property info, updates & more Easy to use: built on popular & familiar mapping platforms Lets residents self-service information requests 24x7 Reduces in-person & phone inquiries & enhances citizens knowledge of their community 10

11 Community Information & Maps Property, Building and Zoning Information

12 Community Information & Maps Property, Building Permit & Zoning Information

13 Community Information & Maps Storm Water System

14 City of El Cerrito, CA 14

15 City of San Juan Capistrano, CA

16 City of San Juan Capistrano, CA

17 City of San Juan Capistrano, CA

18 How To With CommunityView? Layer Maintenance Maintain the layers in your GIS Tools Load Load into Your Cloud Hosted Account Set the look and feel Style the data Setup the identify balloons Add extended commands Share Share only the fields that are appropriate to the application

19 Community Information & Maps Property Information City Updates Property Characteristics (e.g. lot size) Property Restrictions (set-backs) APN # Parcel Boundaries Zoning City Services Street Sweeping Routes Trash Pick-up days Utility Information Government Offices Crime Statistics Road work / street closures Capital Improvement Projects Emergency Response / Disaster Information Events Voting Precincts / Locations Libraries Schools Restaurants Trails Parks Neighborhoods Community Amenities

20 Constituent Engagement Memorial Day Celebration Parade Route Road Closures Alternate Routes Performance Stages Vendor Locations Parking Options/Costs

21 Constituent Engagement Sewer System Improvement Project Project Plans Project Phases (zones) Project Milestones Traffic/Parking Impacts

22 Summary: Benefits for your City Increased Government Transparency Fewer Staff Interruptions (calls into City) Increase community participation and engagement Progressive Government and Leadership easy mapping 22

23 Maps Rock! Mapping Best Practices Whitepapers, Articles, Videos Developer Resources Code Examples, Documentation, Trial Contact us MAPS (6277)