The intelligent video network: Telepresence and visual collaboration
|
|
- Cornelius Chase
- 6 years ago
- Views:
Transcription
1 The intelligent video network: Telepresence
2 Though video communications have made significant progress toward establishing multi-vendor interoperability, extending the features of a rich immersive telepresence experience -- both internally and externally has made keeping pace with innovations in this space an ongoing challenge. This expert E-Guide identifies emerging telepresence and collaboration trends and best practices to ensure a consistent experience. By: Irwin Lazar Video conferencing continues to enjoy a strong and growing presence in the enterprise. To back up that claim, Nemertes Research survey data indicates that more than 85% of companies have deployed room-based or immersive telepresence systems, enabling groups of individuals to see each other regardless of location. Of that 85%, however, the vast majority (79.6%) have done so for less than 10% of their employees. As a telepresence trend on the rise, desktop video conferencing -- which doesn't require traveling to the telepresence room -- has been slower to catch on. Enterprise concerns about managing network bandwidth demands are increasing as vendors enable desktop video access to immersive telepresence sessions. While it's relatively easy to engineer a network to support fixed room installations, it's much more difficult to predict network demands from desktop users with the capability to initiate high-definition (HD) video chat to any telepresence room, regardless of location. Then, beyond even the video outpost of the desktop, the extension of telepresence sessions to mobile devices like smartphones and tablets adds stress to the corporate wireless local area network (WLAN). Preventing video sessions from negatively impacting other applications typically requires an Page 2 of 7
3 application delivery optimization that leverages Quality of Service (QoS), call admission control, compression and rate shaping. For IT managers creating corporate video conferencing strategies, the key concerns remain centered on bandwidth requirements, performance management, interoperability and extensibility. Grappling with high-stakes telepresence performance management Perhaps a bigger challenge is performance management for telepresence systems, given the high corporate profile these services typically enjoy. When the CEO is using telepresence to conduct critical company business, no one wants a performance problem to get in the way. This is why IT shops often turn to third-party organizations for managed services rather than build out their own capabilities. Often it's cheaper to leverage someone else's tools and expertise than to develop your own. Despite the availability of open standards like Session Initiation Protocol (SIP) for multimedia user sessions, H.323 for videoconference transmission over IP, and H.264 for video compression, interoperability is still a challenge for telepresence, especially for multiscreen systems with directional acoustics and active speaker switching. Most telepresence vendors implement proprietary protocols to deliver these features. Cisco recently released its Telepresence Interoperability Protocol (TIP) for others to leverage, and Polycom has already delivered TIP interoperability for its HDX, OTX and RPX telepresence platforms. Yet groups including the Unified Communications Interoperability Forum (UCIF) and the Open Visual Communications Consortium (OVCC) continue to work to improve interoperability among vendor telepresence systems. Extending video beyond the corporate firewall is key demand Finally, extensibility beyond the firewall is increasingly the leading driver for video demand. More than 47% of companies are using extranet videoconferencing services to enable their employees to engage in video conferences with those outside the organization. Many IT leaders tell us that their investments in telepresence are predicated on the ability to hold Page 3 of 7
4 conferences that extend beyond corporate boundaries. Here again, most turn to third parties that can establish connections, provide management services and handle interoperability challenges for disparate endpoints. Tackling bandwidth and performance management, while enabling interoperability and extensibility, remain the keys to a successful telepresence. IT managers should work with vendors and seek out partners to overcome these challenges to support growing demand. By: Irwin Lazar It's hard to find a device that has enjoyed as much rapid success in the consumer market as the ipad, and as a result, it has quickly entered the enterprise. With amazing speed, the ipad's video capabilities are infiltrating enterprise but must be managed by IT and network managers, not just tolerated. According to Nemertes Research survey data, more than 74% of companies either allow or directly support ipad use, while 7% are developing internal applications to take advantage of its user interface. After its release in 2011 the ipad 2, with its front- and rear-facing cameras, became a viable enterprise device, offering opportunities for improved collaboration and business processes and applications, as well as usability and performance-management challenges. Vendors of solutions have noticed the ipad's video capabilities. Numerous consumer vendors, including Skype and FriendCaller (as well as Apple itself), deliver cloud-based videoconferencing services for the ipad. Enterprise-focused vendors like LifeSize, Mirial, NEC, Polycom, Radvision and Vidyo have extended their video conferencing portfolios to include ipad clients. Page 4 of 7
5 As a result, enterprise IT buyers are increasingly looking for videoconferencing solutions to support the ipad and other consumer mobile devices as part of their product evaluation criteria. Sixty-three percent of IT buyers now consider consumer mobile device support "critical" or "very important" in choosing video solutions, according to Nemertes enterprise survey results. Tablets' video capabilities beyond conferencing Beyond conferencing, a growing number of companies are using the video capabilities of tablets to improve specific business processes. Examples? One large manufacturing firm equipped its quality-control inspectors with ipads to video record product tests. Some insurance firms are using ipads to record assessments. Utility companies use ipads to establish two-way video between field crews and supervisors, and medical teams are using ipads for remote diagnosis and collaboration. Incorporating ipads into a video -- think usability Successfully incorporating ipads into an enterprise requires addressing usability challenges. Offer ipad education. One IT leader said conferencing with ipad users was "like riding on a roller coaster" due to ipad movement, and said all he saw was the bottom of his employees' noses. As a prerequisite for success, educate employees on the need to properly position the tablet in a fixed location and have the proper lighting. Check network impact. Another key challenge is managing performance and network impact, including bandwidth management. Most video clients require video over Wi-Fi, which puts additional strain on an increasingly taxed wireless LAN infrastructure. Network operators must provide ample capacity, and potentially leverage Quality of Service (QoS) and call admission control, to limit video's impact on the network, or investigate services based on the H.264 Scalable Video Coding protocol, which is more forgiving of poorly performing networks. Buy the right tools. Finally, network managers must invest in tools that will enable them to troubleshoot ipad video problems. Simply telling Page 5 of 7
6 employees that it's a "best effort" service may work in the short term, but eventually some executive will call the help desk for support. If IT managers do their homework up front, pay attention to network and performance issues, and help educate business units on the possibility of video-capable tablets to improve business processes, not only will their users thank them, but they may end up improving their company's bottom line. Page 6 of 7
7 Free resources for technology professionals TechTarget publishes targeted technology media that address your need for information and resources for researching products, developing and making cost-effective purchase decisions. Our network of technology-specific Web sites gives you access to industry experts, independent content and analysis and the Web s largest library of vendor-provided white papers, webcasts, podcasts, videos, virtual trade shows, research reports and more drawing on the rich R&D resources of technology providers to address market trends, challenges and solutions. Our live events and virtual seminars give you access to vendor neutral, expert commentary and advice on the issues and challenges you face daily. Our social community IT Knowledge Exchange allows you to share real world information in real time with peers and experts. What makes TechTarget unique? TechTarget is squarely focused on the enterprise IT space. Our team of editors and network of industry experts provide the richest, most relevant content to IT professionals and management. We leverage the immediacy of the Web, the networking and face-to-face opportunities of events and virtual events, and the ability to interact with peers all to create compelling and actionable information for enterprise IT professionals across all industries and markets. Related TechTarget Websites Page 7 of 7
VDI VS. DAAS: HOW ARE CLOUD-HOSTED DESKTOPS DIFFERENT?
E-Guide VDI VS. DAAS: HOW ARE CLOUD-HOSTED DESKTOPS DIFFERENT? SearchVirtual Desktop W hen it comes to VDI, administrators have a lot of choices- including variances among software options, remote display
More informationCorporate Collaboration: The Essential Ingredient to your UC Strategy
Collaboration: The Essential Ingredient to your UC Strategy As video sharing pervades consumer lives, enterprises must make room for it in the workplace. From WebRTC to consumer video in the enterprise,
More informationE-Guide SOFTWARE AS A SERVICE CHALLENGES: BUILDING YOUR ROADMAP TO SUCCESS
E-Guide SOFTWARE AS A SERVICE CHALLENGES: BUILDING YOUR ROADMAP TO SUCCESS S oftware as a Service (SaaS) is rapidly changing the IT landscape. Applications and processes that have traditionally been on-premises
More informationE-Guide UNIFIED PLATFORM MANAGEMENT NEEDED FOR HYBRID CLOUD UC
E-Guide UNIFIED PLATFORM MANAGEMENT NEEDED FOR HYBRID CLOUD UC M aturing hybrid cloud UC deployments strike a balance between on-premises controls and outsourced UC apps that enable universal UC platform
More informationNEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business.
NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business. www.necam.com/neccloudcollaboration Communication and collaboration.
More informationUnified Communications and Your Business
Unified Communications and Your Business 2016 has been a banner year for video deployments. With the promise of a richer and more connected experience, use of video in UC is not restricted to conferencing
More informationDeepening Collaboration through More Effective Document and Content Management
Deepening Collaboration through More Effective Document and Content Management Successful collaboration depends on a two-fold approach establishing a corporate culture that encourage teamwork between different
More informationTHE NEW HYPER-CONNECTED ENTERPRISE. Improve collaboration. Enhance customer experiences. Streamline business processes.
THE NEW HYPER-CONNECTED ENTERPRISE Improve collaboration. Enhance customer experiences. Streamline business processes. Oracle Communications portfolio of open enterprise-class communications solutions
More informationCollaboration Delivering Real Business Outcomes
Collaboration Delivering Real Business Outcomes Cisco Powered Hosted Collaboration Solution TM 1-866-587-2287 ucaas@cbts.net 2016 Cisco and/or its affiliates. All rights reserved. 1 More Than Ever, Collaboration
More informationMicroScope storage roundtable: Watch out for DAS and SSD Part One
MicroScope storage roundtable: Watch out for DAS and SSD Part One (DT) The storage market rarely stays still with customers continuing to add capacity and more formats emerging to give them ever greater
More informationSAP takes on Oracle in database war
in SAP and Oracle are going head to head in the highly competitive database market. In this E-Guide, discover what steps SAP has been taking to differentiate their products from Oracle. Plus, learn about
More informationBringing Videoconferencing to the Huddle Space
Bringing Videoconferencing to the Huddle Space Single-vendor solutions offer lower TCO and additional benefits Irwin Lazar Vice President and Service Director Nemertes Research Q1 2019 1 Table of Contents
More informationE-Guide WHEN IS ERP CONSOLIDATION THE RIGHT MOVE?
E-Guide WHEN IS ERP CONSOLIDATION THE RIGHT MOVE? M any manufacturers end up with multiple ERP systems for one reason or another, whether it s a result of mergers and acquisitions or a matter of geographical
More informationIncreasing ROI with mobile computing
Adopting into the enterprise can increase productivity and help stakeholders make more accurate, faster decisions based on real-time information. However, in order to avoid the cost drains and changemanagement
More informationHow to Proactively Manage Skype for Business to Reduce Costs and Improve User Satisfaction
How to Proactively Manage Skype for Business to Reduce Costs and Improve User Satisfaction Irwin Lazar President Nemertes Research irwin.lazar@nemertes.com @imlazar @nemertes Agenda ± About Nemertes ±
More informationE-Guide READING THE SIGNS FOR ERP CONSOLIDATION
E-Guide READING THE SIGNS FOR ERP CONSOLIDATION F or today s organizations, sometimes using multiple ERPs or multiple instances of a single ERP platform is the best choice. More often, though, there are
More informationMaking it work: Using Cisco and Microsoft Lync to Drive Collaboration
WHITE PAPER Making it work: Using Cisco and Microsoft Lync to Drive Collaboration This paper discusses what IT and telco managers need to know about interoperability between Cisco and Microsoft Lync systems
More informationHOW TO OPTIMIZE YOUR MDM STRATEGY
E-Guide HOW TO OPTIMIZE YOUR MDM STRATEGY SearchData Management A ll organizations should embrace the need for managing common data more effectively through a master (MDM) strategy. In this e-guide, readers
More informationE-Guide BIG AGENDAS FOR BIG DATA ANALYTICS PROGRAMS
E-Guide BIG AGENDAS FOR BIG DATA ANALYTICS PROGRAMS B ig data has become one of the most talked-about trends within the business intelligence (BI), analytics and data management markets. A growing number
More informationBriefing. A simple idea for a complex world. How unified communications will transform the way we communicate and the places we work
Briefing A simple idea for a complex world How unified communications will transform the way we communicate and the places we work If there s one thing we have learned over the past forty or so years
More informationTitle here. IBM Converged Communications Services video communications Telepresence. IBM Global Technology Services
IBM Global Technology Services Title here IBM Converged Communications Services video communications Telepresence Gheorghe PIRVU Sales Leader - Integrated Communication Service 2010 2010 IBM IBM Corporation
More informationE-Guide REAPING THE BENEFITS OF BIG DATA AND REAL-TIME ANALYTICS
E-Guide REAPING THE BENEFITS OF BIG DATA AND REAL-TIME ANALYTICS T he majority of enterprises are either embarking on initiatives related to big data or intend to do so in the near future; however, most
More informationDELIVERING MANAGED MOBILITY SERVICES: THE CHALLENGES AND OPPORTUNITIES
E-Guide DELIVERING MANAGED MOBILITY SERVICES: THE CHALLENGES AND OPPORTUNITIES SearchITChannel D espite all the enthusiasm surrounding managed mobility, solution providers are struggling to deliver these
More informationFour simple steps to your ideal cloud-based unified communications and collaboration solution. NEC Cloud Collaboration. au.nec.com
Four simple steps to your ideal cloud-based unified communications and collaboration solution. NEC Cloud Collaboration au.nec.com Flexible & scalable redictable costs Secure & reliable Fast deployment
More informationVoIP Solution How to Make the Best Choice for Your Business
Choosing the Right VoIP Solution How to Make the Best Choice for Your Business Section Title - 1 TABLE OF CONTENTS Introduction 3 CH. 1 What is VoIP? Why Do I Need It? 4 CH. 2 What Type of VoIP Solutions
More informationSolution Spotlight 10 KEY ELEMENTS FOR EFFECTIVE DASHBOARD DESIGN
Solution Spotlight 10 KEY ELEMENTS FOR EFFECTIVE DASHBOARD DESIGN U sing dashboards is the most effective method of presenting information to the business to enable performance management and foster effective
More informationIDC MarketScape: Worldwide Enterprise Videoconferencing 2018 Vendor Assessment
IDC MarketScape IDC MarketScape: Worldwide Enterprise Videoconferencing 2018 Vendor Assessment Rich Costello THIS IDC MARKETSCAPE EXCERPT FEATURES CISCO IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape
More informationYou Know You Need to Monitor Your UCC Network: But What Isn t the Data Telling You?
You Know You Need to Monitor Your UCC Network: But What Isn t the Data Telling You? Deploying a full suite of management solutions provides opportunities to deliver complete reports and real-time feedback
More informationUCaaS. Business collaboration, delivered
Business collaboration, delivered There s a simpler way! 04 Look at what you can get 04 Mix and match with your people 05 End users will enjoy 06 Here s why the IT guys will like it 07 2 The future is
More informationPeter Borup Jakobsen. Collaboration Architecture Marketing, Asia Pacific
Peter Borup Jakobsen Collaboration Architecture Marketing, Asia Pacific Did You Know People If Facebook 80% Care 25% 78% of More of of Were Twitter Search Consumers The About a Usage #2 Results Country
More informationE-Guide PACS INTEGRATION SCHEDULING OTHER ELEMENTS STREAMLINE RADIOLOGY IT
E-Guide PACS INTEGRATION SCHEDULING OTHER ELEMENTS STREAMLINE RADIOLOGY IT G etting your house in order begins with. Do it right, and you ll positively affect the bottom line. Read on to learn more PAGE
More informationThe Red RepoRT: Business Benefits Network Preparations. VoIP Security UC Health Check GETTING YOUR COMMUNICATIONS TOGETHER.
The Red RepoRT: UNIFIED COMMUNICATIONS AND NETWORKING VOL 04 Business Benefits Network Preparations VoIP Security UC Health Check GETTING YOUR COMMUNICATIONS TOGETHER. CDW.com/uc NoT GeTTING The MeMo.
More informationIDC ExpertROI SOLUTION BRIEF
IDC ExpertROI SOLUTION BRIEF Assessing the Business Value of Unified Communications Sponsored by: HP By Randy Perry and Richard Costello May 2012 Overview Unified communications (UC) combines advanced
More informationE-Guide HOW TO GAIN CONTROL OVER BIG DATA PROJECTS
E-Guide HOW TO GAIN CONTROL OVER BIG DATA PROJECTS N ow that you have your analytics projects in place, how can you ensure your organization gains true business value from these initiatives? In this e-guide,
More informationThe Connected Agency: Enhancing Collaboration in the Insurance Industry
The Connected Agency: Enhancing Collaboration in the Insurance Industry Adding value and differentiation with integrated agent, partner, and customer communications ADDING VALUE AND DIFFERENTIATION WITH
More informationE-Guide GETTING REAL-TIME ANALYTICS FROM IOT DEVICES
E-Guide GETTING REAL-TIME ANALYTICS FROM IOT DEVICES R eal-time analytics has always been a goal for businesses that use IoT devices. In this guide, explore new strategies that enterprise architects are
More informationTrendwatch: The 5 essentials of unified communications.
The 5 essentials of unified Communication drives collaboration The amount of time managers and employees spend collaborating has increased by at least 50% in the past 20 years. 1 2017 Companies can strengthen
More informationTEAM AND CUSTOMER ENGAGEMENT SOLUTION FOR SMALL AND MID SIZED BUSINESSES. avaya.com 1
TEAM AND CUSTOMER ENGAGEMENT SOLUTION FOR SMALL AND MID SIZED BUSINESSES avaya.com 1 ARE YOU FULLY ENGAGED WITH YOUR PEOPLE AND YOUR CUSTOMERS? That s the question many small and midsize businesses and
More informationEnjoy work, enjoy life.
Enjoy work, enjoy life. Enjoy sharing [Enjoy sharing] Arkadin is the world s fastest growing Collaboration Services Provider. We offer a range of Unified Communications and audio, web and video collaboration
More informationSeamless engagement for midsize companies
Seamless engagement for midsize companies How wellconnected are you? That s the challenge in today s mobile, virtual business landscape as companies strive for consistent communications between employees,
More informationMoving from Centrex to Verizon Unified Communications and Collaboration as a Service
Moving from Centrex to Verizon Unified Communications and Collaboration as a Service Technical White Paper Overview The venerable central exchange (Centrex) telephone service has been an attractive alternative
More informationMoving from Centrex to Verizon Unified Communications and Collaboration as a Service for Government
Moving from Centrex to Verizon Unified Communications and Collaboration as a Service for Government TECHNICAL WHITE PAPER Overview The venerable central exchange (Centrex) telephone service has been an
More informationDONE RIGHT, PREDICTIVE ANALYTICS POINTS PATH TO BETTER BUSINESS FUTURE
E-Guide DONE RIGHT, PREDICTIVE ANALYTICS POINTS PATH TO BETTER BUSINESS FUTURE SearchBusiness Analytics P redictive analytics tools let organizations look ahead in an effort to improve business strategies
More informationLogitech First Quarter Fiscal Year 2012 Financial Results Management s Prepared Remarks (July 27, 2011)
Logitech is posting a copy of these prepared remarks, its press release and accompanying slides to its investor website. These prepared remarks will not be read on the call. To access the live webcast
More informationThe Evolution of Video: How the Cloud is Making Video Possible for the Enterprise
The Evolution of Video: How the Cloud is Making Video Possible for the Enterprise Executive Summary These are exciting times for the video conferencing industry. The popularity of video as a preferred
More informationOfficeSuite UC. with SD-WAN. Taking cloud-based unified communications to a new optimized level of performance
OfficeSuite UC with SD-WAN Taking cloud-based unified communications to a new optimized level of performance Introducing OfficeSuite UC with SD-WAN 100% cloud-based unified communications and SD-WAN join
More informationMoving From Contact Center to Customer Engagement
Daitan White Paper Moving From Contact Center to Customer Engagement USING THE CLOUD, BIG DATA AND WEBRTC TO GET THERE Highly Reliable Software Development Services http://www.daitangroup.com Daitan Group
More informationSeven Trends Reshaping Business Communications and What They Mean for You
Seven Trends Reshaping Business Communications and What They Mean for You www.fonality.com Smartphones let us talk to anyone, anytime. They and their larger cousins, tablet computers, have profoundly impacted
More informationYour Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG In a connected world,
More informationThe Three M s of Federal Communications: Millennialize, Mobilize and Modernize
The Three M s of Federal Communications: Millennialize, Mobilize and Modernize Millennials matter more than ever. Millennials are the first generation to be born into a completely digital world. Their
More informationReal-Time. Business. avaya.com 1
Real-Time Collaboration for Your Growing Business avaya.com 1 Will you keep up with the speed of business? That s the question many small and midsize businesses and branch offices face. Employees are scattered
More informationTrends in Unified Communications and Collaboration
Trends in Unified Communications and Collaboration A Cisco and SPS Industry Survey Strategic Products and Services 300 Littleton Road Parsippany, NJ 07054 888.777.7280 www.spscom.com 2016, Strategic Products
More informationOracle Buys Acme Packet To Move Deeper Into Core Telecom
The Intelligent Edge Oracle Buys Acme Packet To Move Deeper Into Core Telecom Oracle s acquisition of Acme Packet, a leading provider of session border controllers to service providers and enterprises,
More informationTHE EVOLUTION OF VIDEO: How the Cloud is Making Video Possible for the Enterprise
THE EVOLUTION OF VIDEO: How the Cloud is Making Video Possible for the Enterprise Video conferencing has evolved over the past few years from being a room-bound, highmaintenance, resource-intensive technology
More informationAvaya One Touch Video solution
Avaya One Touch Video solution A video and collaboration solution for enterprise resources and remote Internet-based users With technology creating greater opportunities for collaboration, the possibilities
More informationCDW PARTNER REVIEW GUIDE COLLABORATION
CDW PARTNER REVIEW GUIDE COLLABORATION REROUTING EXPECTATIONS FOR COLLABORATION If you ve tweeted, posted or friended lately, you know that the rise of social media has made on-demand, real-time communication
More informationIntegrated backup vs. traditional disk libraries
vs. traditional vs. traditional Disk s dominance in backup is still growing but it is changing to reflect the rise of all-in-one backup appliances that include all the necessary data protection software
More informationAll Together: The Collaboration of Everything
All Together: The Collaboration of Everything 2014 The Internet of Everything: What it is?! Networked Connections of People, Process, Data, Things People Connecting people in more relevant, valuable ways
More informationUnified Communications. What are the Advantages of Unified Communications?
What are the Advantages of Unified Communications? It s becoming increasingly difficult for companies to keep up with the growing demands of modern business and maintain a competitive advantage. The ability
More informationIBM Global Services Integrated business communications.
IBM Global Services Integrated business communications. Helping you achieve anytime, anywhere communications Organisations of all types and sizes around the globe are moving toward integrated business
More informationMeasuring, Monitoring and Improving Customer Experience
Measuring, Monitoring and Improving Customer Experience customer More than ever, superior customer (CEM) is lending businesses a key competitive edge in a global marketplace. However, implementing the
More informationCisco Unified Workspace Licensing
Solution Overview Workspace Licensing The Challenge Today s organizations must contend with increasingly complex communications environments featuring a wide array of communications methods. Globally dispersed
More informationManaging the growing pains in today s expanding networks
IBM Software Thought Leadership White Paper January 2012 Managing the growing pains in today s expanding networks In a rapidly changing world, devices, data and infrastructure demand a new plan 2 Managing
More informationE-Guide AWS: THE BASICS
E-Guide AWS: THE BASICS N ot 100% s u r e about the differences between Amazon Web Services (AWS) and Microsoft Azure? In this e-guide, get a breakdown of the plans, costs, and service-level agreement
More informationThe Best Communications Solution for Your Business ipecs-lik
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More informationIntroducing the Virtual Room
Cisco IT Article Transforming the Customer Support Experience Introducing the Virtual Room Cisco IT adds Spark to the customer support experience. By David demilo Distinguished Engineer, Cisco IT Cisco
More informationCloud-Based Unified Communications and Collaboration: Transformation of the Work Experience
White Paper Cloud-Based Unified Communications and Collaboration: Transformation of the Work Experience Sponsored by: AT&T Business Communications Courtney Munroe October 2017 IDC OPINION Unified communications
More informationMaking Complex Telehealth Simple
Making Complex Telehealth Simple by Pete McLain When a Massachusetts-based health system hired Yorktel Consultancy to assess its disparate video communications and telehealth solutions, the service provider
More informationUNITING IOT AND SUPPLY CHAIN ANALYTICS
E-Guide UNITING IOT AND SUPPLY CHAIN ANALYTICS Search ManufacturingERP M erging IoT with supply chain means harnessing the power of big data from sensors that can be placed on virtually any device at any
More informationCDW PARTNER REVIEW GUIDE SOCIAL COLLABORATION
CDW PARTNER REVIEW GUIDE SOCIAL COLLABORATION JOINING THE CONVERSATION Collaboration is critical to the success of any organization, and we ve long had tools in place to help make it happen, such as telephony,
More informationHUAWEI TECHNOLOGIES CO., LTD. Huawei Enterprise Communications Solution
HUAWEI TECHNOLOGIES CO., LTD. Huawei Enterprise Communications Solution Convergence Makes Enterprise Businesses More Agile The Huawei Enterprise Communications (EC) solution integrates multiple media capabilities
More informationMANJUSHREE INFOTECH: Implementing Cisco's IPCC solution
CISCO Enterprise Solutions Business Solutions MANJUSHREE INFOTECH: Implementing Cisco's IPCC solution Summary The last decade has seen a growing advent of globalization across businesses and economies,
More informationE-Guide THE EVOLUTION OF IOT ANALYTICS AND BIG DATA
E-Guide THE EVOLUTION OF IOT ANALYTICS AND BIG DATA E nterprises are already recognizing the value that lies in IoT data, but IoT analytics is still evolving and businesses have yet to see the full potential
More informationThe Benefits of Office 365
The Benefits of Office 365 tekniqueit.com The Benefits of Office 365 Businesses experience many advantages when they begin using Office 365, Microsoft s cloud platform, and the benefits are experienced
More informationBrochure. Information Management & Government. Archive Data in the Largest Private Cloud. Micro Focus Digital Safe
Brochure Information Management & Government Archive Data in the Largest Private Cloud Micro Focus Digital Safe Brochure Archive Data in the Largest Private Cloud Archive Data in the Largest Private Cloud
More informationHOSTED BUSINESS COMMUNICATIONS ALIGNED TO YOUR NEEDS
HOSTED BUSINESS COMMUNICATIONS ALIGNED TO YOUR NEEDS Inclarity is helping to transform the way businesses communicate. We provide each customer with a single communications platform that addresses the
More informationUNB s Mobility Strategy (Approved Feb. 23, 2016)
UNB s Mobility Strategy 2016-2017 (Approved Feb. 23, 2016) The vision for enhancing UNB through creative use of mobile technology: We will help grow and strengthen UNB by continuing to deploy innovative
More informationCisco Remote Expert Smart Solution for Retail Banking Enabling Personalized and Pervasive Sales and Service Across Delivery Channels
Solution Overview Cisco Remote Expert Smart Solution for Retail Banking Enabling Personalized and Pervasive Sales and Service Across Delivery Channels For too long, the financial services industry has
More informationUnified Communications: increasing productivity, streamlining operations
WHITE PAPER Unified Communications: increasing productivity, streamlining operations A Datamonitor white paper requested by GN Netcom INTRODUCTION Publication Date: January 2009 Businesses are under constant
More informationCisco Business Edition 6000 Delivers Simple, Affordable Collaboration
Solution Overview Cisco Business Edition 6000 Delivers Simple, Affordable Collaboration BENEFITS Provide end-to-end collaboration for every user with a right-sized, rightpriced solution that is ideal for
More informationFive Sure Signs Your Phone System is Ready for An Upgrade
Five Sure Signs Your Phone System is Ready for An Upgrade BOOK Getting the Most Out of Your Collaboration System We live in a world where phones are so commonplace it s easy to take them for granted -
More informationHull & East Yorkshire
Strategic report Market opportunities Hull & East Yorkshire Supporting customers to live and work in a connected world Maximising the value of our fibre investment Growth opportunities are based primarily
More informationONE-STOP-SHOP for Your Customers
How to Become a ONE-STOP-SHOP for Your Customers by Offering UCaaS Unified Communications as a Service (UCaaS), the third party network delivery of communication applications, has opened the door for Managed
More informationNo more excuses: VDI is ready!
No more excuses: VDI is ready! Brian Madden, 2015 Over the years, it s been easy to make excuses about why VDI projects failed or why VDI wasn t ready for your environment. The list of excuses is endless,
More informationSupervises: May supervise student assistants, and/or temporary staff as needed.
DATE ISSUED: 09/16 JOB DESCRIPTION TITLE JOB SUMMARY The position will help drive the adoption of university collaboration tools. The technician will evaluate and support the use of new tools as they are
More informationCloud-based BI, the pros and cons
Cloud-based BI, the pros and cons IDC's most recent survey of the market found that half of businesses were considering BI in the cloud -- a far higher level of potential take-up than for cloud computing
More information6700 employees worldwide
Industry Size Location Financial Services 6700 employees worldwide Switzerland, with global operations 2 Helvetia Showing how a long-established business can be innovative Once traditional and reserved,
More informationHOW TO AVOID THE DANGER OF WEAK CONTROLS IN THIRD-PARTY RISK MANAGEMENT
E-Guide HOW TO AVOID THE DANGER OF WEAK CONTROLS IN THIRD-PARTY RISK MANAGEMENT SearchSecurity S ecurity expert Michael Cobb explains how to put in place additional safeguards to protect the system and
More informationOpen Mobility: How Openness Drives Innovation and Creates Enterprise Value. WHITE PAPER fx
We heard pilates isn't that tough, guess they've never been Beyond WHITE PAPER Open Mobility: How Openness Drives Innovation and Creates Enterprise Value Corporate Headquarters ipass Inc. 3800 Bridge Parkway
More informationDell Flexible WorkStyle A guide to Dell Unified Communications and Collaboration Services
Dell Flexible WorkStyle A guide to Dell Unified Communications and Collaboration Services Reduce the need for travel, optimize communication and lower IT expenses. Enable work anytime, anywhere to maximize
More informationMiCloud Flex. Services Overview. Advanced, Customizable Business Communications Solution in the Cloud. Enterprise Quality Meets Flexibility.
MiCloud Flex Services Overview Advanced, Customizable Business Communications Solution in the Cloud Enterprise Quality Meets Flexibility. When you think about business communications, it s much more than
More informationSuccess Story. OpenScape field-tested by Serbian systems consultant Informatika with plans to offer it regionally.
Success Story OpenScape field-tested by Serbian systems consultant Informatika with plans to offer it regionally. Informatika delivers a new era of UC solutions to businesses across the West Balkans regions.
More informationThe all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
More informationFull-size collaboration for midsize companies
Full-size collaboration for midsize companies How wellconnected are you? That s the challenge in today s mobile, virtual business landscape as companies strive for consistent communications between employees,
More informationANNODATA UNIFIED COMMUNICATIONS AS A SERVICE
ANNODATA UNIFIED COMMUNICATIONS AS A SERVICE POWERED BY MITEL UCAAS PLATFORM More and more businesses are looking to grow without incurring additional increases in real estate or human resource. Cloud
More informationCASE STUDY Major Global Financial Services Firm Achieves UC Consolidation Goals
CASE STUDY Major Global Financial Services Firm Achieves UC Consolidation Goals www.nectarcorp.com With Nectar CMP Monitoring Solutions, Major Global Financial Services Firm Achieves UC Consolidation Goals
More informationBuilding the Next Generation Contact Center. Session ID 20PT
Building the Next Generation Contact Center Session ID 20PT Business Requirement has evolved New Capabilities needed for Efficiency and Competitiveness Mobile Secure access to information and people from
More informationANNODATA UNIFIED COMMUNICATIONS AS A SERVICE
ANNODATA UNIFIED COMMUNICATIONS AS A SERVICE POWERED BY MITEL UCAAS PLATFORM More and more businesses are looking to grow without incurring additional increases in real estate or human resource. Cloud
More informationThe advantages of hosted unified communications
The advantages of hosted unified communications How a carrier-hosted approach can bring significant cost savings to mid-sized enterprises A white paper from Bell What s inside With unified communications,
More informationUC-One. Keeping you connected to everyone and everything. Ebook Cisco public Cisco and/or its affiliates. All rights reserved.
UC-One Keeping you connected to everyone and everything We spend over two-thirds of our workday communicating with people. Why not do it right? 75% Virtual teams are distracted during meetings How much
More information