Enterprise Architecture Executive Committee Update. March 19, 2015 Thursday 2:00-3:00 p.m. Smith Center 1009
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1 Enterprise Architecture Executive Committee Update March 19, 2015 Thursday 2:00-3:00 p.m. Smith Center 1009
2 Agenda The Enterprise Architecture Vision EA Program Approach Business Needs and Benefits Current-State Analysis Identity SIS Representative HR and Financial Flows Name and Address Information Movement Protocols Technologies Used Directory Information Exchange Formats Interoperation HBS Enterprise Exchange (HEDEx) Domains Vision and Proposed Guiding Principles Establishing a Domain Work Plan 2
3 The Enterprise Architecture Vision Our Vision for Enterprise Architecture Provide a technology framework and a set of standards to enable acquisition, development, and deployment of IT services that maximize interoperation, minimize duplication, and simplify the IT environment across all of Harvard. Strategic Objectives Guiding Principles Key Performance Indicators Deliver an enterprise architecture framework that drives technology and development standards across Harvard Provide common approaches for integration across enterprise applications, processes, and data Align and rationalize technology decisions and investments Identify redundant or conflicting processes and data across organizations Ensure that EA provides active direction and delivers value to the organization Counter complexity with common solutions Enable sharing of data across organizations Preference for open-source, COTS, and programmatic interfaces both in what we obtain and what is produced Encourage, define, and ultimately provide best-practice solutions Evolve framework and solutions with advances in technology Decrease in project delivery timeframes to production Increase in the number of integrated applications using programmatic interfaces Increase in the number of funded projects that conform to an EA checklist Decrease in ad-hoc data sharing Increase in automated data exchange Increase in the number of known authoritative data sources Decrease in the number of copies of data 3
4 EA Program Approach Re-Evaluate: Identify Places Where EA Can Make an Impact Layers Communication & Education Requirements and Needs Security User Experience Advisories, Methodologies, and Principles Architects Applications and Software Components UX Consultation Enterprise Technology Assessment Enterprise Architecture Implementation Plan Interoperation Patterns and Reference Architecture Ad-Hoc Consultation Middleware ITCRB and PRC Reviews Technology Trends and Best Practices Infrastructure and IaaS Networking Outreach and Training Evaluate Skills & Organizational Needs 4
5 Business Needs & Benefits Stakeholder Experience Today Imagine Service Users: Faculty, Students, Staff Time-consuming, repetitive entry of biographical and other data for each application/service Inability to answer simple business questions ( how many of X does Harvard have? ) Difficult and time-consuming to access data not already provided via an existing flow to a user s organization Users do not have to re-enter data apps get necessary info from a real-time service Faculty, students, and staff can ask questions on an ad-hoc basis and get reliable answers Faculty, students, and staff have flexible, timely access to data across the University IT Systems and Policy Decision-Makers Systems and Software Engineering No guidance about interoperation requirements; all decisions about technology acquisition or development are local, which increases OP/CAPX No facility for cross-university data ( what do we mean by address or student? ) Each integration is custom-coded, increasing technical risk So much time is spent on basic integration that tasks with greater user-perceived benefit are delayed Decision-makers have a simple interoperation requirements checklist to help them make local decisions that stick to Harvard-wide objectives We have a common understanding of what our data means across the University Schools and departments have a set of reusable integration tools More efficient access to information frees up time to develop more user-valued services Operations Multiple ad-hoc streams are time-consuming and brittle, creating create complexity for each system Difficult to identify faults and restore service due to multiple file transfer servers/flows with hard-tounderstand interdependencies A centralized interoperation service available across Harvard, operated by a focused team No longer necessary to deploy, configure, and operate point-to-point integration services Cost-efficient, flexible access to consistent information across the University that is easy for users and less complex for engineering and operational staff. 5
6 Current State: Identity School Financial School Aid Financial Offices School Aid Financial Offices School Aid Financial Offices Aid Offices HKS HLS Multiple HBS Sources University Financial Aid Liaison Office SIS SIS + DCE School Campus Solutions FAS Phone Address Person Name Address Directory Listing Job Role Employee Job Code Role Employee Department Code Version February 4, 2015 Address Degree Bio Name Name Person Aspire SPH Address Degree Bio Name, DOB, last 4 of SSN, UUID, HUID, Gender Name, DOB, last 4 of SSN CAADS Address, Person, Name, Address, Directory Listing, Job, Role, Employee Job Code Department Code PeopleSoft Address Person Name Address Directory Listing Job Address Degree Bio IAM Person Type FAS HBS Address, Directory Listing, Name, Person Address Employee File Person Type Name Person Addresses Department Codes Addresses Employee Class Codes Employment Status Harvard Positions Job Codes People PeopleSoft Location Codes Phones Name Type Name Prefix First Name Middle Name Last Name Name Suffix 15 years service (T/F) (from secondary DB) Oracle Financial & Procurement Multiple HBS Locations GMAS (and others - e.g, Library Campus Services, HUHS) Athletic Membership Format XML IAM Format XML HBS Format XML PeopleSoft New Hire Schema PeopleSoft Input XML DB View Human Input Pipe Delimited Oracle pump File Fixed Length Field Text File FindPerson/JSON Transfer Protocol/Creation Method Online forms/peoplesoft Proprietary SFTP SQL query and SQLLOAD Web service HTTPS Post RESTful FindPerson (JSON) service 6
7 Current State: SIS HLS (Graduate Programs) HLS (JD) HSPH Harvard Divinity School Harvard College GSAS ESCI HUID Assignment New Admit Bio Harvard School of Dental Medicine Name Address Bio Academic Progress HBS (MBA) HBS (Doctoral) New Admit Bio HUID Assignment SIS/ Campus Solutions Name, DOB, last 4 of SSN Name, DOB, last 4 of SSN, UUID, HUID, Gender Name Address Degree (CPP) Find Person Service CAADS (Monthly Feed) HMS Format New Admit Bio HUID Assignment Payroll Bio, Workforce, Dept., Job, Location JSON - (FindPerson) XML SIS Standard Admission XSD Tab Delimited Admission Fixed Length Field Text File GSD GSE HKS PeopleSoft Payroll PeopleSoft HR Pipe Delimited PeopleSoft HR to SIS XML PeopleSoft Payroll to SIS XML Transfer Protocol/Creation Method SOAP/XML SFTP Into SIS SFTP from SIS Web REST/JSON FindPerson service Version January 22, Jon Saperia 7
8 Current State: Representative HR & Financial Flows Campus Solutions HUID University Financial Aid Liaison Office Voucher Direct Deposit GMAS Schools Other Departments Eureka Person Training GMAS SAA AP Invoice Feed AR Invoice Feed Gl Extract File AP Invoice Feed Person Job Paycheck Direct Deposit PeopleSoft HCM Direct Deposit Voucher Direct Deposit IDMS Oracle Financials & Procurement AR Invoice Feed Gl Extract File Gift Funds, Activity, Sub-Activity Format Pipe Delimited Text Human Input Fixed Length Field Text File GMAS CSV Text File Gift Advance Application Chart of Account Tubs, Orgs, Objects, Roots XML TOOR Feed XML Feed to GL Tab-Delimited Gift Direct Oracle Direct Oracle via Informatica HDW Transfer Protocol/Creation Method SFTP Version February 6, Jon Saperia Online forms/peoplesoft Proprietary HTTPS Post Direct DB Feed 8
9 Name & Address: Movement Protocols Human Input Forms SQL query and SQL Load HTTP Post SFTP Web Service Restful Find Person 9
10 Name & Address: Technologies Used Unix Shell Script Perl Java Oracle PL/SQL Informatica Oracle SQL/LOAD & QUERY Oracle pump Utility On-Line Forms Oracle & Other Proprietary 10
11 Name & Address: Directory Information Exchange Formats XML IAM Format XML PeopleSoft New Hire Schema Oracle DB View File Pipe Delimited Fixed Length Field Text File XML HBS Format PeopleSoft Input XML Human Input Oracle pump File Find Person/JSON 11
12 Case Study: HBS Enterprise Exchange (HEDEx) Key Elements Started in 2008; still evolving Uses standardized business objects to define main data sets under a publish-and-subscribe model Published data from source applications is transformed into standard formats Subscribed data is delivered in standard formats, with some exceptions Both changed data and full data sets are provided, some in near-real-time Design kept simpler by focusing only on HBS needs, resulting in a single-tenant solution 12
13 Interoperation: Domains Warehouse Information Bus Other Resources Training Outreach Support - Engineers on Loan Master Management Governance Ad hoc analysis Routine Analyses Metrics/Time Variance/Series and Cross Subject Correlation Snapshot Operational Detail/Audit Operations Operational Engineering Cross-Team Coordination Governance Analyses/Tools Operations (5) Organizational Structure and Approaches (4) Governance & Analysis (3) Modular Approach to / Service Integration Service and Integration Jon Saperia - 1/13/ Version 1.3 Enterprise Architecture (1) Software and Systems Engineering (2) Technologies for Integration System/Technology Acquisition Warehouse Information Bus Marts Maintenance and Management Example Code/ Libraries Automated Instrumentation Architectural Principles Design Patterns, etc. API s Standards Documentation Change Management Educational (e.g., eduperson) Selection and Acquisition Guidelines Exception Processes Other de facto/de jure Standards 13
14 Interoperation: Vision & Proposed Guiding Principles Our Vision for Interoperation in the Enterprise Architecture Provide a framework and a set of standards to enable the acquisition, development, and deployment of integration services that maximize information sharing, minimize duplication, and simplify the IT environment across all of Harvard. Proposed Guiding Principles Similar data exchanged between applications must have standard definitions and formats Interoperation solutions will be implemented once Interoperation will use standardized mechanisms and protocols All exchanges of information must be authorized and protected appropriately Interoperation will support all solution environments Defining interoperation solutions will be open and transparent 14
15 Interoperation: Establishing a Domain Work Plan Current-state survey and detailed assessments Interoperation principles Assist CIO Council initiatives: administration, academic, research Architecture Identify ITCRB projects for embedded implementation (i.e. data warehouse Informatica strategy) Advisories on data, transformation, and transport standards and practices Reference architecture Patterns (Transactional apps, data warehouse, SaaS & partner solutions, etc.) Evaluate toolsets for best practice Outreach and training Governance Identify areas of need Partner with leadership to identify governance approaches Time 15
16 Thank you!
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