From Character Based Forms to Oracle SOA and BPM Suite: the journey of the Dutch court systems

Transcription

1 From Character Based Forms to Oracle SOA and BPM Suite: the journey of the Dutch court systems November 2013 Nuremberg Lonneke Dikmans 1 28

2 Introduction Agenda Situation before Innovation goals Reference architecture & Roadmap Situation after first project Conclusion About me Consultant and managing partner at Vennster Specializing in SOA and integration Oracle Ace Director 2 28

3 Introduction Judicial system Courts 11 District courts Administrative Civil Criminal Sub district sector 4 courts of appeal 3 special tribunals Supreme court 3 28

4 Situation before IT systems Silos Per type of court Per location Technology that is no longer supported Oracle 8i database Oracle Forms 4.5 (Character based) Microsoft front end Modern back office (ipads, Office 2013, Windows 7) 4 28

5 Situation before Silos in primary process 1 Case 4 Person 2 Hearing 5 Register 3 Decision IRIS kanton = Primary process system for sub district court Berber = Primary process system for administra.ve court Civiel = Primary process system for civil court x = Primary process system for criminal court 1 2 x 3 4 Civiel Berber IRIS Kanton Criminal law Civil Administra.ve Sub district 5 28

6 Agenda Situation before Innovation goals Reference architecture & Roadmap Current situation after first project Conclusion 6 28

7 Innovation goals Program KeI Simple procedure Uniform procedures for civil and administrative court Faster handling of cases Digital procedure Digital files replace the paper files Access Easier access for citizens 7 28

8 Situation before First project Replaced a Forms application Used JHeadstart another SILO A lot of problems with performance and design of the application Users very unhappy External consultants built the application Knowledge transfer very difficult Project in complete isolation 8 28

9 Situation before First project Replaced a Forms application Decided to move to agile scrum Using WebLogic and Java Insight in knowledge needed in development and administration 9 28

10 Situation before First project 10 28

11 Agenda Situation before Innovation goals Reference architecture & Roadmap Current situation after first project Conclusion 11 28

12 Application Architecture Approach Reference- architectuur Scope: Based on INDOORS How How to to How How to to How to Architecture- process 12 28

13 Reference architecture De-duplication 13 28

14 Reference architecture Flexibility Processturing (OoS) Ketenpartner Medewerker Schermen Portaal intern Koppelvlak INDOORS gegevens Berichten Dossier Zaak Zitting Persoon Beslissing Register Juridische kennis 14 28

15 Roadmap: process by process Van INDOORS naar proces 15 28

16 Reference architecture SOA Made simple Iden.ty and Access Management Business Rules Engine Evt Case Management Business Process Management Evt Evt User Interface Registry and Repository Development Tooling Policies Policies Evt Evt Enterprise Service Bus Policies Policies Evt Policies Design Tooling Interface Interface Interface Interface Interface Implementa,on Impl. Impl

17 Solution architecture Oracle & Microsoft Iden.ty and AD Access (FS) Management Business Rules Engine JMS Evt Business Case Oracle BPM Suite Process Management (Case management Management & BPM) JMS Evt JMS Evt ADF User Sharepoint (intern) Interface Enterprise Architect Registry and Repository JDeveloper OEPE Development Tooling Enterprise Architect Design Tooling OWSM Policies JAX- WS Interface JMS Evt JMS Evt OWSM Policies JCA Interface Adapter SOA Implementa,on Suite & ADF OSB Enterprise Service Bus OWSM Policies JAX- WS Interface OWSM Policies WCC Interface WCC Impl. SOA JMS Evt OWSM Policies JCA Interface Adapter Suite Impl. & ADF 17 28

18 Agenda Situation before Innovation goals Reference architecture & Roadmap Current situation after first project Conclusion 18 28

19 Current situation first project Digitize a complete process Using WebCenter Content for files Using.NET in the front end for insurance companies Reusing code from first project Screens Business logic Use Oracle SOA Suite and OSB 19 28

20 Current situation First project 20 28

21 Current situation Architecture Technical Installed SOA Suite and OSB (HA) Education needed for administrators Application First services realized Governance defined Need for continuous delivery Business Reusable functionality needs to be timed -> program management 21 28

22 Current situation Roadmap IT Other case types (administration) Case management Redesign of user interface Looking for components to buy Business New process law Case management and business process management Redesign of user interface (UX) Citizens and Lawyers access to My case Online Payment 22 28

23 Agenda Situation before Innovation goals Reference architecture & Roadmap Current situation after first project Conclusion 23 28

24 Conclusion Impact on parties Tooling Option of using my case Digital files rather than printing out and sending by mail Process Self service Information is shared Ease of communication 24 28

25 Conclusion High impact on end user Tooling From character based to GUI From paper to digital files From local configuration to central configuration Process Task oriented rather than data oriented Automated steps (register case for example) Interaction rather than mailing documents Transparency in efficiency Location independent Self service 25 28

26 Conclusion High impact on development Tooling JDeveloper Eclipse Process Service orientation Agile / Scrum SOA Governance Versioning 26 28

27 Conclusion High impact on administration Tools WebLogic server SOA Suite BPM Suite WebCenter Content Process Services rather than applications Multiple consumers 27 28

28 Conclusion High impact on support Tools Configuration items are different (service, process, GUI) Browser based, new technology Error handling and logging over systems Process More users need to agree upon a change Availability demands increase (no more paper!) Impact of failure is much bigger 28 28

29 From Character Based Forms to Oracle SOA and BPM Suite: the journey of the Dutch court systems November 2013 Nuremberg Lonneke Dikmans 29 28