GSX Monitor: For a messaging environment under control. Designed by Administrators for Administrators

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1 GSX Monitor: For a messaging environment under control Designed by Administrators for Administrators

2 GSX en quelques mots Conçu, développé & commercialisé par GSX depuis 1996 Vendu à plus de 600 sociétés dans le monde en 10 ans Plus de d utilisateurs couverts > 50% des ventes réalisées hors Europe Utilisé par des société de toutes tailles, par tranche: 80% des licences < 50 serveurs 57% des licences < 25 serveurs 24% des licences < 10 serveurs Ainsi que par de larges «Outsourcers» pour leurs clients

3 Server Monitoring: A complete monitoring tool is constantly vigilant Polling: The true status of availability by simulating users (Specific services and overall) and performance levels. Communication: Real-time reporting. Notification: Protocols for when predefined thresholds ( alerts ) are met or exceeded. Tracking: Historic performance and availability statistics to produce usable reports and graphs.

4 GSX Monitor Is Automated Real-Time Monitoring Saves resources (people, time and money) Is The Best Tool Available for Domino/Notes, BES, Exchange, Sametime & URLs Is Simple and Complete Monitoring Is The Best Choice for Your Company No code on servers User simulation goes way beyond superficial monitoring of ports and processes Safe to your environment No roll-out costs No required training

5 GSX Monitor Real time monitoring at a glance for : Status of the server, tasks, disk space Network availability Domino Clusters BlackBerry Enterprise Server, SRP connection, BlackBerry User management Sametime server and services URL status and SLA compliance Sample print shot of a Domino status bar Mail, Gateways and Probes Generic antivirus mailboxes Replication Log Files Analysis Database access time Database Size, ACL and Agents monitoring Remote Web access Service Level Agreements Graphs, Trends, Web publishing

6 Domino Servers and Notes Versions Supported: All on all Platforms Server, Network, Cluster Availability Resources (Disk space, CPU, Memory, etc ) Standard/add-on Tasks status Replication Mail & Mail probes Database Performance Database monitoring (Size, ACL, Agents) Log scanning Graphs & Troubleshooting tools Statistics Real Time Statistics & Graphs Availability, Access Time, Replication, Mail Routing, SLAs & Statistics Within or Across Domains To the Internet or other E systems (Exchange, BlackBerry, etc ) Daily, Weekly Monthly Reports Daily, Weekly Monthly Trends & Graphs Automatic sending of Consolidated Statistical Reports & Publication on the Web Export of Statistics

7 BlackBerry (BES) Server Versions Supported: 2.x, 4.x, 5.x Server Availability Services status on Local or Remote machines SRP Connection Status Mail Probes Pending Mail Threshold Alert on Servers not sending Msgs Number of declared users User Configuration & Search User Statuses & Errors User Periodic Statistics (Sent, received, ) Handheld status & model User Management (Add, Remove) Statistics Real Time Statistics & Graphs Availability Messages Statistics: Sent, received, filtered At server and User level Daily, Weekly Monthly Reports Daily, Weekly Monthly Trends & Graphs Automatic sending of Consolidated Statistical Reports & Publication on the Web Export of Statistics

8 Sametime Services Versions Supported: 3.x, 6.5x, 7.x, 7.5x, 8.x Server Availability Access time Services status User simulation: Login with authentication Test Chat message Test Place creation STLog scanning Statistics Real Time Statistics & Graphs Availability Chats & Meeting Statistics: 2-way/n-way chats Instant, Active, Scheduled, Broadcast, w/o Participant Meetings Participants Logins Daily, Weekly Monthly Reports Daily, Weekly Monthly Trends & Graphs Automatic sending of Consolidated Statistical Reports & Publication on the Web Export of Statistics

9 Ms Exchange Versions Supported: 5.5, 2000, 2003, 2007 Server Availability Services status Management of Windows Services Status of Mail queues Statistics Real Time Statistics & Graphs Availability 27 real time graphs on Performance, Information Store, MTA, SMTP Daily, Weekly Monthly Reports Daily, Weekly Monthly Trends & Graphs Automatic sending of Consolidated Statistical Reports & Publication on the Web Export of Statistics

10 WEB Servers (URLs) Any Web server Server Availability Threshold on server response time Authentication by popup Statistics Real Time Statistics & Graphs Availability Response time Daily, Weekly Monthly Reports Daily, Weekly Monthly Trends & Graphs Automatic sending of Consolidated Statistical Reports & Publication on the Web Export of Statistics

11 Additional Monitoring Abilities LDAP ports Status of user authentication Availability Authentication: Standard SSL (Domino & Active Directory) Reports on number of attributes Alerts Export of Statistics

12 Additional Monitoring Utilities General GSX Monitor on PDA: Remote access to Monitor from a smart phone (BlackBerry, iphone, Nokia, Sony Ericsson, etc ) Web Enabler: Remote Web Access to the monitoring console through a browser. Profiles allow to display only a part of the network Automatic Backups of Configuration (also offsite) Alerts Scheduler to select Alerts depending on timeframe Password protection preventing unauthorized actions on the console Handling of Maintenance Windows and Business Hours MoniPing: Utility to ensure the GSX Monitor Workstation is up and running.

13 GSX Analyzer Statistics consolidation, Graphs, Exports Daily, Weekly and Monthly Reports Fully Multilingual Configurable Reports & web site List Statistics, Graphs and Deliver in Seconds Not Hours!

14 Monitor in numbers (as reported by Clients) Install a new monitoring station Add a new server Modify an existing configuration Add/modify alert & schedule configurations Upgrade GSX Monitor to newer release Maintenance Generate automatic reports Generate automatic reports Typical load on monitored servers and bandwidth requirements < 10 minutes < 1 minute 1 minute 1-5 minutes < 5 minutes < 10 minutes per month 0 minute (automated) < 5 minutes - < 1% CPU - 0 MB disk space - < 1 MB Ram - low network usage

15 Interfacing GSX Monitor SNMP and Smart Link Integration for HP OpenView Why use Monitor? Safer Than All Other Save Server Resources More Powerful & Reliable Goes beyond monitoring with User simulation Easier to Manage & Use Easy SNMP integration with any admin program

16 Some of our customers:

17 Offices and Contacts USA Office (Boston, MA) US Call Center and Support GSX Switzerland (Wollerau) Phone: from the US and Canada: Fax: from the US and Canada, dial GSX Groupware Solutions, Inc French Office (Nice, France) Training & International Call Center GSX Groupware Solutions Toll-Free Number : (877) Local Office: (781) Local Fax: (781) International Call Center: from the US and Canada, dial Fax: from the US and Canada, dial Web: Sales & Services: sales@gsx.net

200 Customers worldwide Customers in more than 40 countries Partner centric business model : - Indirect channel (resellers, VARs and Sis)

200 Customers worldwide Customers in more than 40 countries Partner centric business model : - Indirect channel (resellers, VARs and Sis) Us Created in 1996 Offices in the USA, UK, France and Switzerland Specialized in Collaborative Environment supervision One product to watch Exchange, SharePoint and BlackBerry services at the same time

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