IMENDOS EXPERIENCES: THE VALUE IN USING ARIS CONNECT

Transcription

1 IMENDOS EXPERIENCES: THE VALUE IN USING ARIS CONNECT

2 AGENDA Introduction ARIS Connect Overview ARIS Connect Implementation Strategies ARIS Connect examples (check out one goodie in last slides) Conclusions

3 IMENDOS imendos is a consulting company with Head Office in Luxembourg, Windhof, Solarpark We are a group of experienced practitioners who o have collected loads of know-how in all aspects of business process management and transformational change. o have worked with many clients and partners, to help them navigate largescale transformations and critical initiatives. o have created a structured, yet flexible, approach to process improvement and initiative execution. 3

4 INTRODUCTION - OUR MISSION We deliver innovative solutions for successful customer outcomes, empowering people to engage in concrete process improvements o A bad process is better than not process o A good process is better than a bad process o Even a good process can be made better 2

5 OUR OFFER & SERVICES Process Awareness & Discovery Process Modelling Process Improvements o Lean & Sigma o BPR Transition management BPM Office Implementation Oracle Implementation support EA and IT Roadmap ARIS Solutions o Reselling Partner for Licenses o Training services o SPEED Framework o Migration to ARIS 9.x o ARIS Conventions Accelerators o Customized ARIS solutions (APG, PPM, ARCM) 5

6 SOME OF OUR CUSTOMERS 6

7 ARIS CONNECT OVERVIEW

8 ARIS CONNECT CAPABILITIES (2013) Publishing Dashboarding Collaboration Role-based Views Design Repository Mobility Governance Cloud Architecture

9 ARIS CONNECT PUBLISHING CAPABILITIES Comparable to a wiki, you can view and design processes all in the same environment Based on roles, process descriptions can be adjusted that stakeholders get the right views to understand, analyze and improve processes New innovative ways to publish and create process content makes it easy for anyone to start

10 VIEWS AVAILABLE FOR DIFFERENT CONSUMER ROLES

11 STEPS VIEW IN CONNECT

12 STATISTICS AVAILABLE IN ARIS CONNECT

13 ARIS CONNECT OFFERS IN AN INTEGRATED ENVIRONMENT PUBLISHING & CONTRIBUTION through the portal MODELING in the browser Built-in governance MINI-WORKFLOWS Built-in DOCUMENT STORAGE Social COLLABORATION

14 A DAY IN THE LIFE OF A BUSINESS PROCESS Receive an update about new processes Consume Look up a process documentation Make a new version generally available Release & notify Collaborate Discuss with coworkers about process meaning I think I found an error Iterate until new version has been accepted Trigger approval of new version Approve & sign off Version 9.x Improve Propose an enhancement Collect and compare many requests and harmonize modelling Consolidate and manage repository content Consolidate & manage Design & analyze Collect requests, optimize and design processes

15 A DAY IN THE LIFE OF A BUSINESS PROCESS Receive an update about new processes Consume Look up a process documentation Make a new version generally available Iterate until new version has been accepted Release & notify Thin HTML5 Client of ARIS Connect Collaborate Discuss with coworkers about process meaning I think I found an error Propose an enhancement Trigger approval of new version Approve & sign off Rich JAVA Client ARIS Architect Improve Collect and compare many requests and harmonize modelling Consolidate and manage repository content Consolidate & manage Design & analyze Collect requests, optimize and design processes

16 ARIS CONNECT IMPLEMENTATION STRATEGIES

17 ARIS CONNECT SCENARIO CONNECT & ABP Collaboration Environment ARIS Connect Private Direct access to same content Expert Clients Designers BPM Analysis, Stakeholders, MOA Consumption Environment ARIS Publisher Public Processes Offline access BPM CC ARIS Architect ARIS Designer Staff

18 ARIS CONNECT SCENARIO CONNECT & ABP Initial implementation scenario Specialists can collaborate and contribute on project space Multiple reviews occur using collaboration Final release is validated and published in ARIS Business Publisher ARIS Business Publisher anonymous access, no collaboration

19 ARIS CONNECT SCENARIO DESIGNER & REVIEWER Collaboration Environment ARIS Connect ARIS Development DB Direct access to same content Designers Reviewers Process owner Staff ARIS Connect ARIS Production DB Consumption Environment Limited collaboration (PO) BPM CC ARIS Architect ARIS Designer

20 ARIS CONNECT - SCENARIO DESIGNER & REVIEWER ARIS Development DB and Production DB Collaboration rights assigned to user group Review launch by designer to allow multiple reviewers to collaborate before approval After review, designer can launch approval

21 COLLABORATION PERMISSIONS Cloud: yes (all) Users can follow and read only collaboration (e.g. all staff) Permissions have been extended to cover the need to control collaboration Permissions No (----) Read (r---) Read + Collaborate (rc--) Read + Write (rw--) Read + Write + Delete (rwd-) Read + Version (r--v) Can the user collaborate? No No Yes Yes (via Write) Yes (via Write) No Users can follow and actively collaborate (e.g. owner, reviewer) Read + Collaborate + Version (rc-v) Read + Write + Version (rw-v) Yes Yes (via Write)

22 COMMENTS CAN BE TARGETED TO AUDIENCE A collaboration comment for public is visible to everyone who can read the collaboration Central announcements (e.g. from owners) Public collaboration Collaboration comments for dedicated groups visible to group members only Review comments Requirements collection Confidential comments A collaboration comment for private is visible to the user who posts it only Personal notes

23 LAUNCHING PROCESS REVIEW

24 FIXING REVIEW PARAMETERS

25 REVIEWERS ACCESSES CONTENT, MAKE COMMENTS

26 REVIEWERS ACCESSES CONTENT, MAKE COMMENTS Designers see comments in ARIS Designer

27 ARIS CONNECT SCENARIO MULTIPLE DATABASE Collaboration Environment ARIS Connect ARIS Master DB Designers Reviewers ARIS Connect ARIS Connect ARIS Connect ARIS Connect ARIS Local ARIS DB Local ARIS DB Local ARIS DB Local DB Local contribution Environment Local experts

28 ARIS CONNECT - SCENARIO MULTIPLE DATABASE Configuration according to each DB Enable specific views and functionalities for Local DB Entry point, glossary specific for each DB content

29 ARIS CONNECT - SCENARIO MULTIPLE DATABASE

30 ARIS CONNECT - SCENARIO MULTIPLE DATABASE

31 ARIS CONNECT - SCENARIO MULTIPLE DATABASE

32 ARIS CONNECT EXAMPLES

33 INTEGRATION OF DASHBOARD IN CONNECT

34 INTEGRATION OF DASHBOARD IN CONNECT

35 METRICS VISIBLE IN ARIS CONNECT

36 GLOSSARY DEFINITION Ouch this is what happens when there is a configuration glitch

37 MODEL SPECIFIC VIEW

38 OBJECT VIEW ACCORDING TO TYPE Standard View Adapted View

39 CONTRIBUTION ENABLING

40 CONTRIBUTION ENABLING Add content to specific items

41 CONTRIBUTION ENABLING Add items with specific relationships 1 2

42 CONTRIBUTION ENABLING Once items has been added, Edit the description

43 INTEGRATION OF SMARTFORMS Open SmartForms

44 INTEGRATION OF FORMS

45 INTEGRATION OF FORMS

46 JIRA INTEGRATION

47 INTEGRATION OF MODEL GENERATION Users can launch report on content. This will generate a new model available in user s My content

48 INTEGRATION OF MODEL GENERATION When report is finished, it has created a new model incorporating content from ARIS and making it available in My content

49 SMALL CONFIGURATION - ADMINISTRATION Original Home page

50 SMALL CONFIGURATION - ADMINISTRATION

51 SMALL CONFIGURATION - ADMINISTRATION

52 SMALL CONFIGURATION - ADMINISTRATION My configured Home page

53 CONCLUSIONS Configure to show what your users need Use the right expertise Quick release cycle of new configuration iterative approach Adoption of ARIS Connect is increasing in all implementations Slow at the beginning, find ways of engaging with users Importance of having a community manager Get more people involved Easy experience Benefit from the wisdom-of-thecrowd

54 Get in touch with us Tanguy Petre ARIS expert Managing Partner mobile : tanguy.petre@imendos.com Peggy Welche ARIS expert - Engagement Partner mobile : peggy.welche@imendos.com

55 16 Copyright , Imendos and/or its affiliates. Restricted All rights reserved.