Telco Transformation Voice Moves to the Cloud. USTelecom Webinar

Transcription

1 Telco Transformation Voice Moves to the Cloud USTelecom Webinar

2 Alianza is Accelerating Voice Success Leading provider of cloud voice delivery solutions Turnkey virtualized VoIP platform SaaS-based model eliminates CAPEX and lowers OPEX Residential, business and mobile services Proven model Founded in 2009; Salt Lake City, UT HQ Fast growing: doubled revenue 4 of 5 years Multiple use cases: greenfield, market expansion, network replacement Market-focused innovation Alianza developed code and intellectual property Accelerate Voice partner program Mature API for back-office integration 2

3 Voice Reality Check Costs are Rising Voice MOU Per Unit OPEX + NETEX Voice OPEX + = VoIP 1.0 is Lacking Networks are aging Legacy TDM equipment VoIP 1.0 gear Defunct vendors EoL products Challenging, Chaotic Market Missing features Complex Expensive Hardwareintensive 3

4 Current Voice Network The telco voice network is complex, costly and resource intensive to manage and is reaching end-of-life 911 TN Mgt SBCs Voice Mail VoIP Switch App Servers Internet PSTN CNAM LNP Provider Interconnects DL LERG/SS7 Carrier Services LCR Voice Network Hardware/ Software Translations /Routing CALEA Fraud Mgt. Media Servers IMS/IP Core Server Hardware TDM Switches Data Center Power/ Cooling VoIP Device Provisioning Transport Signaling LEC facilities Media GW Mediation NMS EMS BSS/OSS Order Mgt. Billing Care/Repair /NOCC Customer Portal 4

5 Executive Views on Voice CTO We built this business on voice and we know how to build voice networks. But I have broadband projects that demand my attention. CMO I need new products in days/weeks not months/years. I need the same business voice solution in-region and out-of-region and I need a wireless play. COO Complexity is the enemy. I have too many vendors, patchwork OSS/BSS, and large circuit and routing inventory to manage. It works, but it s resource intensive and a headache to troubleshoot. CFO We can t justify spending any CAPEX on voice network when voice revenue is flat to declining; we need our capex for fiber builds.and I don t fully know my voice TCO. CEO We need to focus on our core strategic growth initiatives..is running our own voice network still a strategic imperative? 5

6 Future Voice Networking Options Continue operating circuit switches and VoIP 1.0 equipment Build new IMS NFV architecture Migrate to hosted cloud-hosted NFV architecture Rising cost per user Aging/EoL equipment No feature development Staff and skills disappearing CAPEX + fixed OPEX Risky Training and hiring Complex operational environment Immature standards/ technology Success-based OPEX Simplified voice operations Maintain control over customer experience Integrated and turnkey 6

7 Next Gen Architecture Cost and Complexity Basic IMS call could comprise 136 messages across 17 functional elements and involve 6 different protocols NFV adds more functions and more interactions + Top 3 barriers to IMS are business case Confidential. IT projects: Spending averaged 159% of budget 7

8 Cloud Sourcing Next Gen Voice Cloud Voice Platform transforms voice into application on your data network, creates massive network simplification and a compelling business case today Internet PSTN Telco/ Wholesale Carrier Cloud Voice Platform Customers BSS/OSS Order Mgt. Billing Care/ Repair/ NOCC Customer Portal Telco Operations 8

9 Cloud Voice Platform Architecture Comprehensive solution consolidates all VoIP/IMS elements Services Residential Business Mobile OTT Management End-User Administrator Logic Layer API Data Feeds Core Platform Session Border Controller Carrier Interface Session Management Feature Server Billing Support System Device Provisioning 9

10 Cloud-Hosted NFV VoIP Functional Mapping Horizontally integrated Management Cloud Voice Platform Admin Portal End User Portal API Turnkey NFV VoIP - NFVI - VNF - Management VNFs/ Software SBC Provision -ing IMS core Media Server App Server Fraud Prevention APIs for back office integration Virtualization Layer Hypervisor Resource Manager Orchestration Monitoring Hardware 10

11 Redundancy and Resiliency Intra-Site Redundancy All components configured for 2N or N+1 redundancy All components are members of redundant clusters Inter-Site Redundancy Active-active geographically redundant sites Real-time replication of data between sites Capacity for calls and subscribers to be processed from a single site Devices configured to failover between sites Carrier Redundancy Multiple data providers at each site 11

12 Simplifying Management Branded End-User Portal Turnkey, web portal for end user self-care Comprehensive Portal Entire platform can all be managed from Admin Portal with rights-based access for all staff Unified Platform Logic Layer allows platform to be managed as a single integrated system and powers all management options End User Product Mgmt. Operations Care Provisioning Management End-User Portal Admin Portal Logic Layer API Data Feeds Back-office integration Functionality can be automated and integrated with back-office systems using REST APIs Service Provider Management End-User Portal OSS/BSS End User Operations Care Operations 12

13 Flexible Carrier Services Options Bring Your Own Carrier End User SIP RTP Cloud Voice Platform SBC/ Media Gateway Telco Media Gateway/ TDM switch PSTN Outsource End User SIP RTP Cloud Voice Platform Wholesale Carrier SBC/ Media Gateway Media Gateway/ TDM switch PSTN 13

14 A Clear Business Case for Voice Reduces risk by eliminating CAPEX Maximizes gross margins Aligns costs with subscribers Stronger cash generation Scalable solution without paying for it on day one 14

15 Cloud Delivers Superior Cost & Operating Model CAPEX TDM Switch Softswitch NFV VoIP Cloud Voice Platform (Hosted NFV VoIP) Depreciated & spares difficult to find Depreciated or CAPEX hit CAPEX hit None OPEX Fixed + variable Fixed + variable Fixed + variable Success-based Facilities Cost Expensive 10-25% space/power savings >25% space/power savings 100% savings Service Agility End-of-life Slow Near End-of-life Fast Fastest Operating Model Maturity/ Readiness Complex Complex More complex Simple End-of-life Past peak/ near end-of-life Immature Ready 15

16 Rapidly Align with VoIP Transition Capitalize on pockets of new revenue opportunityand a broad opportunity to simplify operations and maximize margins for existing services even as ARPU is flat-to-declining Transition to VoIP While Funding the Future 16

17 Powerful Use Cases New Revenue Cost Reduction 1. Launch new business services 2. Expand to new markets 3. Add VoIP to FTTx 1. Softswitch replacement 2. TDM-IP migration 3. Consolidate on universal platform 17

18 Launch Business VoIP Services High-margin ARPU Power multiple services - Hosted IP PBX - UCaaS - SIP trunking Ripe SMB Opportunity 21 million sole proprietorships and 5.9 million SMBs Source: US Census Bureau North American market for hosted VoIP and UC business services to reach $5.6 billion in 2016 growing at an 18% CAGR Deliver over any network - Fixed, wireless broadband - BYOB - Mobile and WiFi extensions Millions Source: Infonetics Research North America Business VoIP Service Trunks 0 CY11 CY12 CY13 CY14 CY15 CY16 18

19 VoIP 1.0 Softswitch Replacement Up to 50% reduction in TCO One license, all features Variable OPEX No CAPEX Eliminate fixed cost Easier to manage, streamlined operations Alternative to building NFV VoIP network Fixed OPEX CAPEX Softswitch, IMS & NFV VoIP Success OPEX Cloud Voice Platform 19

20 TDM-IP Migration Replace fixed OPEX with a variable, success-based OPEX Average Cost Per User Will Rise Over 100% Eliminate power and environmental requirements Deliver POTS via SIP BLCs Optional: eliminate TDM tandems, DID management (via wholesale carriers) Focus CAPEX on broadband 77% of telco respondents not currently offering VoIP have plans to do so in the foreseeable future Source: NTCA 20

21 Cloud-Powered POTS, VoIP and UCaaS Universal solution powers all use cases and consolidates voice onto single platform Cloud Voice Platform POTS BLCs Consumer VoIP DSL FTTx Business VoIP Hosted SIP Trunk Consumer VoIP Business VoIP FTTx Hosted SIP Trunk TDM-IP migration In-Region VoIP 1.0 softswitch replacement Add VoIP to FTTx Launch new hosted business and SIP trunking services Add VoIP to FTTx Out-of-Region Launch new hosted business and SIP trunking services 21

22 Summary 1. Change is needed and next gen voice coming soon 2. Significant benefits of moving to the cloud 3. Cloud voice platforms power multiple use cases and applications Learn More Contact Us x1 Download the free white paper Telco VoIP: Next Gen is the Cloud info.alianza.com/telco-voip-next-gen-is-cloud 22