itree Group Profile Who we are and what we do

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1 itree Group Profile Who we are and what we do

2 Agenda itree at a Glance Primary Business Lines Overview Custom Software Development Oracle Database, Oracle Forms and Reports Oracle Java / J2EE Oracle E-Business Suite Services Insurance Industry Solutions Systems Support and Maintenance Productivity Engineering Ways of Working Our Team Key Differentiators

itree at a glance itree Group is a leading provider of enterprise technology solutions and platforms with a business vertical focus on insurance, financial services, utilities and energy, and, the

3 itree at a glance itree Group is a leading provider of enterprise technology solutions and platforms with a business vertical focus on insurance, financial services, utilities and energy, and, the public sector. As a Platinum Specialized Worldwide Oracle Partner, we base our offerings on Oracle technologies. Development Services Oracle E-Business Suite Systems Support & Maintenance Insurance Industry Services IT Services Key Verticals Oracle Database (Forms, Reports, ADF, APEX, PL/SQL) Oracle Java (SE, EE, ADF) Business Intelligence and Data Mining Solution Deployment Financial management and supply chain management deployment Customization Administration and performance tuning Migration R11 -> R12 Support & Maintenance Oracle DBA, Performance Tuning Migration and Upgrade Oracle Apps Administration, Migration, Upgrade Bespoke System Support & Maintenance P&C Core System Implementation (TIA) Life Core System Implementation (ebao) TIA and ebao Customization TIA and ebao Maintenance and Support Business Intelligence for Insurance Productivity Engineering Software Quality Assurance Education & Training Insurance Financial Services Communications Logistics Oil & Gas Public Sector

Mission is to enable operational excellence in our customers through delivery of

4 Vision, Mission, Values Our Vision is to become IT services partner of choice in the Eurasian market Our Values are transparency, innovation and guarantee in IT services Our Mission is to enable operational excellence in our customers through delivery of high-quality, standards based IT services and solutions itree Group Headquarters Europa Centre Vilnius Lithuania

5 Group History itree Group owns and operates IT service providers in Lithuania, Poland, and Slovenia servicing all of Eurasia and South Africa. All key employees have 15+ years experience working together as a team in other organisations. itree Group is owned by natural persons (no investment funds or banks) and most of the shareholders are current employees. This helps ensure service quality, since we are working for ourselves. itree Group was formed as a holding company to better serve our growth and is the sole or controlling shareholder in subsidiary companies: itree Finance itree Lithuania itree Poland itree Slovenia itree also has a number of representative offices, responsible for providing front-line service to our customers in their regions and mobilizing additional resources from itree Group for service delivery.

Member companies Concentration on insurance and financial services markets Global coverage Concentration on Oracle E- Business Suite and bespoke solutions on Oracle Database, Java SE and Java EE

6 Member companies Concentration on insurance and financial services markets Global coverage Concentration on Oracle E- Business Suite and bespoke solutions on Oracle Database, Java SE and Java EE platforms Located in Vilnius Concentration on insurance and financial services markets Located in Ljubljana Concentration on insurance vertical and bespoke solutions on Oracle Database, Java SE and Java EE platforms Located in Warsaw itree Finance itree Lietuva itree Slovenia itree Poland Representative Offices LunDev AB is our representative for the Swedish market. Located in Lund and Malmö Sweden 3ESS Konsulentselskap AS, is our representative for the Norwegian market Located in Tromsø Norway Coming 1Q2013 in København (Copenhagen). Denmark

7 Management Structure itree s management structure is based on a matrix principle, creating one resource pool across all member companies. Functional areas are managed only by persons experienced in that area itree has no textbook managers. This means that our team knows what to do, how to do it, and, why it should be done. Our functional / organisational structure is provided in the graphic on the following slide.

8 Functional Structure Business Relationship Management Team Darius Lazauskas Mantas Būta Marko Čibej Paul Bindokas Kamil Stawicki Business Agility & Delivery Team Audrius Krikštaponis Rita Paškevičiūtė Mantas Būta Algimantas Greibus Gintaras Sakalas Board Kęstutis Užpalis Darius Lazauskas Rita Paškevičiūtė Ignas Murauskas Mantas Buta Internal Services CFO and office Ignas Murauskas HRM Paul Bindokas Marketing Kamil Stawicki IT infrastructure Mantas Būta GRC, Compliance Paul Bindokas Sales Offices Lithuania Gintautas Fokas Poland Gintaras Sakalas Slovenia Marko Čibej International Giedrius Urbonavičius Nordic Region Rudy Gabrielsson Sweden Staffan Lorin, Ingemar Martensson Norway Kurt Arild Larsen, Jan Solberg Business Analysis Development Services Algimantas Greibus Oracle DB, Forms, Reports Rytis Mišeikis Java SE, J2EE Ruslanas Tretjakovas Energy, Oil & Gas Health Care Agriculture Public Sector Oracle DBA Services Paul Bindokas Other Technologies Paul Bindokas Delivery Units Audrius Krikštaponis Darius Lazauskas Rita Paškevičiūtė Mantas Būta Oracle E-Business Suite Services Oracle Applications Project Management Services Non-Life Insurance Linas Šimelionis Marko Čibej TIA Life Insurance ebao Solutions Gintaras Sakalas Financial Services Maintenance and Support itree Platform Productivity Engineering Olegas Volkovas Business Intelligence Vitoldas Počopko Delivery Teams formed from all itree member companies

9 itree Group Management Team Board Kęstutis Užpalis Chairman of the Board 24 years in IT, 20 at C level Darius Lazauskas itree Group CEO 28 years in IT, 24 at C level Mantas Būta itree Finance CEO 18 years in IT, 10 at C Level Rita Paškevičiūtė Executive Manager, ERP Solutions 20 years in IT, 6 at C level Ignas Murauskas itree Group CFO 9 years as CFO in IT industry Management Team Paul Bindokas Partner 23 years in IT, 10 at C level Marko Čibej itree Slovenia CEO 21 years in insurance and IT Audrius Krikštaponis itree Lietuva CEO 20 years in IT Linas Šimelionis Partner, Insurance Business Development 13 years in insurance and IT Gintaras Sakalas itree Poland, Chairman of the Board 15 years in IT

10 Primary Business Lines Custom Software Development

11 Choosing the Right Technology is Key to Success Selecting the right tools and technologies for system development is a critical success factor for any major software project. Our Master Enterprise Architects help our customers choose which custom development approach best meets their needs. itree is delivers custom software development services for enterprise level information systems based around Oracle Database with front-ends based on Oracle Forms and Reports, Java / J2EE and Oracle ADF. Our level of specialization allows us to offer customers the technologies that best meet their needs, rather than forcing them into a decision based on one or another front-end development technology.

12 Custom Development Oracle Forms and Reports, Oracle Database Oracle Forms and Reports, components of Oracle Fusion Middleware, are Oracle's long established technologies used to design and build enterprise applications quickly and efficiently. itree s team has years of experience in developing turnkey line of business solutions using Oracle Forms & Reports for a range of business segments, from core insurance systems to financial systems, from leading enterprises to large public sector institutions.

Selected Oracle Forms & Reports, Oracle Database Development References Large Government System Bespoke Development and Support Pensions Entitlement System (DB, Forms & Reports, Java) EU Farming

13 Selected Oracle Forms & Reports, Oracle Database Development References Large Government System Bespoke Development and Support Pensions Entitlement System (DB, Forms & Reports, Java) EU Farming Subsidies Administration Systems (DB, Forms & Reports, ADF, Java, Oracle Locator) Customer Care and Billing Solution Bespoke Development Telco billing to Financials integration Electricity wholesale billing Electricity retail customer care and billing Oracle Database Services Financial Services Insurance Energy & Utilities Public Sector

14 Custom Development Java We deliver our services using Oracle s Java SE and EE technology platform to design, deliver and implement solutions that can run on a wide range of platforms and multiple device types. Our Java related services include: End-to-end turnkey solution delivery: from analysis and design, to development and delivery and on-going support; Application integration, modernization, cross-platform porting and mobile device enablement; Expert Services: Java and J2EE development resource outsourcing, Master technical architect outsourcing, application platform selection, and performance tuning.

15 Java Skills Matrix Java Enterprise Edition technologies Web/Desktop applications Portals and repositories Web 2.0 applications Web servers and application servers Web services Database layers Mobile technologies SOA and ESB Toolsets EJB, Servlets, JSP, JDBC, Java Persistence, JMS, JSF, JCA, EJB Oracle ADF, Apache Tiles, Struts, Spring, GWT, HTML/ XHTML, Cocoon, Wicket, JSF (MyFaces), Java Standard Edition Oracle Portal, Oracle WebCenter, Liferay, JSR-168, Google Gadgets, Drupal, EMC Documentum JQuery, Social APIs (Facebook, LinkedIn, Twitter), Google Maps API Oracle Application Server, Oracle Fusion WebLogic, Apache Tomcat, JBOSS, IBM WebSphere Apache CXF, Spring, Ajax 2, Metro, REST Oracle Database, Oracle MySQL, PostgreSQL, JDBC, Hibernate Mobile applications for Android, ios and HTML5 Oracle Fusion Middleware, Oracle SOA Suite, ESB Oracle JDeveloper, Eclipse, Ant, Maven

Lattelecom Regitra European Commission Java EE based system for registration and management of political parties Java EE based portal for management of EU farming subsidies Java EE based

16 Selected Java References Ministry of Justice National Paying Agency Fracht Bull S.A. Lattelecom Regitra European Commission Java EE based system for registration and management of political parties Java EE based portal for management of EU farming subsidies Java EE based portal for management of transportation and logistics Multiple projects using Java SE and EE, including egovernment, State Statistics, Archive Management and others Multiple public sector projects using Java EE Java EE based national testing system for driving license applicants Simple Procedures Online for Crossborder Services (SPOCS) is a Large Scale Pilot project launched by the European Commission in May 2009 to develop available, efficient and interoperable electronic procedures.

17 Primary Business Lines Oracle E-Business Suite

18 Oracle E-Business Suite itree is a Platinum Oracle E-Business Suite Specialized Partner. To achieve a Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, itree has been recognized by Oracle for its expertise in delivering services specifically around Oracle E-Business Suite through competency development, business results and proven success.

19 Oracle E-Business Suite Services Our experienced and certified team of professionals offer a full range of Oracle E-Business Suite related services, covering the full application lifecycle: Feasibility and scoping studies Implementation and integration System enhancements and customization Data migration User and administrator training System maintenance and support System audit itree is the only Baltics E-Business Suite services provided with a proven track record in upgrading older versions of E-Business Suite to R12.1.

20 Selected Oracle E-Business Suite References Orlen Lietuva National Paying Agency Kauno Grudai Ventus Nafta Umega SEB TEO Oracle EBS Sales and Logistics Implementation Support and Maintenance of Oracle E- Business Suite FM, SCM, HCM modules Development of extensions and custom application packs Migration of R11 to R12.1 Support and Maintenance of R11 Oracle E- Business Suite System routinely manages 40M EUR of EU farming subsidies year-on-year Oracle E- Business Suite Deployment Feasibility and Scoping Study Extension, Support and Maintenance of Oracle E- Business Suite Extension, Support and Maintenance of Oracle E- Business Suite RESK implementation for Swedish and German branches isupplier Portal implementation

21 Primary Business Lines Insurance Industry Services

22 Insurance Sector IT Services itree s Insurance Division combines in-depth business knowledge in the Property & Casualty insurance area with IT expertise to enable us to deliver end-to-end business solutions to our customers across Eurasia and South Africa. A key differentiator from other IT service providers is that itree s team is not only certified in the technologies with which we work, but also by the UK Chartered Insurance Institute. We not only understand what has to be accomplished, but also why. itree is a proven and trusted service provider to leading global insurance organizations like Aviva, RSA Group, Allianz, Zurich, PZU and MSK.

23 TIA itree is a TIA Advanced Solution Partner Advanced Solution Partners have a high degree of competence and expertise with the TIA Solution and a substantial implementation experience. They use a proven methodology supporting them in TIA implementation projects. Advanced Solution Partners continuously expand their competencies through the TIA Practitioner Certification. The TIA Solution is a global, leading edge insurance software with its core strength in making the insurance lifecycle agile. It is an integrated business suite relevant within property, casualty, life and composites. Designed for multiple deployments across countries, scalability and swift go-to-market readiness, the solution has been proven to support many insurance business models, from the tailored strategy of a greenfield operator to the broad reach of a conglomerate insurance company. Structured processes are available for turning country specific requirements into parameterized functionality. More information:

24 Business Intelligence for Insurance itree understands that the insurance industry has unique decision support needs arising from the complexities of both the business and regulatory environments. As an InsFocus partner, itree helps our customers meet these needs through the implementation of a business intelligence suite specifically tailored to the insurance industry. Insurance business behaves differently than regular business activity. Policies are issued for varying coverage periods, policy conditions and rates can subsequently be changed by midterm endorsements, claims are reported in delays, claims reserves are set and adjusted over time and finally claim payments are made at even later dates. These time dependencies affect the way insurance business is reported and analyzed and the way an information solution for insurance has to be structured. The following features built into InsFocus' business intelligence system provide insurance executives and professionals with the full spectrum of data reporting and analysis functionality required to effectively manage their business: Built-in insurance metrics Time bases and time rollback Dynamic earned and unearned calculations, insurance exposure/sums insured views Renewal and lapse calculations Claims activity monitoring, claims reserves analysis / triangulation Parametric IBNR allocation and others.

Proven International Track Record in Insurance MSK Insurance Group, Russian Federation Liberty Mutual, Poland Aviva, Poland Allianz, Slovenia Allianz,

25 Proven International Track Record in Insurance MSK Insurance Group, Russian Federation Liberty Mutual, Poland Aviva, Poland Allianz, Slovenia Allianz, Hungary Lietuvos Draudimas, Lithuania Balta, Latvia Mutual and Federal, South Africa PZU, Lithuania TAS, Ukraine Zurich, Russia and Switzerland Vzajemna, Slovenia

26 Selected Insurance References AVIVA TAS Insurance Allianz Mutual & Federal PZU MSK Lietuvos Draudimas Direct, Claims Segmentation, Fraud Detection, Call Center, Performance Monitoring for Claims, Call Center & Service Suppliers, Garage Integration, GIS New Business Model for Claims Process, Fraud Detection Business Model Analysis, Functional Design for Direct Web Front End for Service Suppliers, Agents, Brokers, Claims, Direct.NET Web Services & Front End, Integration of Policies and Claims with National Road Transport Inspectorate New products configuration, Claims, Fraud Detection, Outsourcing of Maintenance Service Core System Migration

27 Primary Business Lines Support & Maintenance

28 Modern maintenance for legacy technology Leveraging our in-depth expertise in Oracle technologies, itree offers support & maintenance services both for cutting edge systems and for legacy technology. Many customers have invested heavily into core systems based on older technologies and replacement of these systems may be cost prohibitive. Systems developed on older versions of Oracle Database and Oracle Forms may be hard to maintain, improve and expand because of: potential lacks in documentation and understanding of the technical side of the legacy systems; experts who developed and installed the systems are no longer available (retired or moved on to new technology); junior staff is no longer familiar with the technologies used in the legacy systems and cannot support them; front-ends and user experience of the legacy systems make them hard to integrate into a modern web 2.0 enabled workplace, and others. itree s team of experienced experts is not only fully qualified to support these legacy systems, but can, through the application of the Productivity Engineering discipline, help lengthen their productive lifecycle, or, assist in a less painful migration to new technology.

29 DBA Services itree is proud to have the largest team of Oracle Certified Master DBAs in our region, with over 100 years of cumulative experience in Oracle database, applications and middleware administration, upgrade and migration and performance tuning. DBA services references include leading global financial institutions:

30 Primary Business Lines Productivity Engineering

31 Productivity Engineering itree s Productivity Engineering services are all about ensuring better software development, higher quality product implementation and more effective support and maintenance. Productivity Engineering covers three disciplines: itree Test Engineers design and build testing schemas for use by both software testers and software developers. itree Knowledge Engineers design and build know-how management systems to ensure better capture and sharing of knowledge. And, itree CIS Engineers design and build secure development and testing environments and assure continuous integration. Productivity Engineering is all about assessing how innovation and new IT management processes will affect the productivity of software engineering, implementation or maintenance processes in an organisation and providing a scientifically based evaluation of costs and benefits associated with those innovations and new processes.

32 Productivity Engineering Benefits itree s Productivity Engineering service helps identify barriers to productivity, including business bottlenecks, inefficient testing, delays in task handover, waiting time for development or QA environment preparation, poor knowledge capture and transfer between business and IT, continuous integration issues, and many more. Through the application of Theory of Constraints and other methods, itree s Productivity Engineers help not only to identify the weakest links in the IT productivity chain, but propose concrete, business case justified methods for increasing overall IT productivity.

R&D in Productivity Engineering itree is currently delivering an EU funded project to develop an optimal methodology and toolset for the testing of application systems, based on mathematical

33 R&D in Productivity Engineering itree is currently delivering an EU funded project to develop an optimal methodology and toolset for the testing of application systems, based on mathematical modelling. The aim is to ensure full testing of critical systems to ensure business continuity of the system owners and reduce likelihood of direct and indirect losses due to system errors. Project delivery is a joint effort of itree professionals, scientists and institutions of higher learning in the EU.

34 Productivity Engineering References In addition to apply the productivity engineering discipline to all itree developed software, our references include: Balta Insurance (Latvia) Productivity Engineering for TIA services delivered by IBM MSK Insurance Group (Russia) Productivity Engineering for core insurance systems (TIA, Oracle) Vilnius University (Lithuania) Productivity Engineering and test driven development for the Alumni Careers Management information system

35 Methodologies and Ways of Working

Service Delivery and Service Management The Oracle Unified Method (OUM) is Oracle s standards-based method that enables

OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused.

36 Service Delivery and Service Management The Oracle Unified Method (OUM) is Oracle s standards-based method that enables the entire Enterprise IT lifecycle. OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused. PMI PMBOK ITIL v3 itree s primary project management methodology is based on the Project Management Institutes PMBOK (Project Management Body of Knowledge). Major projects are always assigned an experienced and PMP certified project manager from our own pool of resources. itree s IT Service Management System is based on ITIL v.3 and aligned with the requirements of ISO More than 60% of our service delivery employees are certified to at least the ITIL v3 Foundation level.

Standards Based, Predictable and Dependable itree s Quality Management System is certified as compliant with the requirements of ISO 9001 Our commitment to the environment

37 Standards Based, Predictable and Dependable itree s Quality Management System is certified as compliant with the requirements of ISO 9001 Our commitment to the environment is evidenced by our certified ISO compliant Environmental Management System itree s Information Security Management System is aligned with the requirements of ISO

38 Engagement Models Our engagement models are tailored to our customers needs We offer: Standard project engagements on a time & materials or fixed price basis On-site, near-shore and off-shore service delivery are available Based on customer preferences, projects may be run in English, Russian, Polish or Lithuanian itree s flexibility allows our role in an engagement to be prime contractor, consortium partner or sub-contractor

39 Our Team

40 Our Team itree s development team is over 125 strong, but we place emphasis on quality over quantity. Our development centres are located in Vilnius, Lithuania and Warsaw, Poland. Our selection processes ensure we hire only the best and our retention policies ensure we keep the best on our team. itree s employee turnover rate is one of the lowest in the markets in which we work. Should resource replacements be required, itree s Service Knowledge Management System ensures easy and effective transfer of tasks to new team members.

41 Keeping Sharp itree places a large emphasis on continuing professional development and training for all of our employees. On average, an employee will receive more than 60 hours of CPD training annually, both in their technology area and supplementary skills. itree prides itself on the certification status of our staff, which has also been recognised by our technology partners through awards of Oracle Platinum Specialized Partner and TIA Advanced Solution Partner statuses. The following slides provides a brief overview of some of our certifications.

42 Team certifications snapshot Oracle DB Oracle Java Oracle E-Business Suite Oracle SOA IBM WebSphere EMC Documentum Oracle Certified Database Administration Masters Oracle Certified Advanced PL/SQL Developer Professionals Oracle Certified Forms Professional Oracle Certified PL/SQL Associates Oracle Certified SQL Experts Oracle Certified Master Java EE Enterprise Architect Oracle Java SE 6 Programmers Oracle Java EE Web Services Certified Experts Oracle Certified E- Business Suite Implementation Experts Oracle Certified E- Business Suite Administrators Oracle Certified Service Oriented Architecture Implementation Experts IBM Certified Advanced System Administrator, WebSphere Application Server, Network Deployment IBM Certified System Administrator, WebSphere Application Server EMCApD Application Developer Content Management Web Application Programming Specialists EMCTA Technology Architect CMS Architecture Specialist Analysis Testing Service Management Project Management Usability Customer Service ISEB Foundation Certificates in Business Analysis OMG Certified UML Professional Intermediates OMG Certified UML Professional Fundamentals OMG Certified BPM Professional Fundamental ISEB Intermediate Certificates in Software Testing ISEB Foundation Certificates in Software Testing ITIL v3 Certificates PMI PMP Project Management Professionals Prince2 Practitioners CUA Certified Usability Analysts Oracle Certified Advanced Customer Service Consultant Oracle OPN Certified Database Support Specialists Oracle OPN Certified Oracle EBS Support Specialists

43 Industry Expertise Certifications TIA Chartered Insurance Institute Oracle Certified Industry Specialists Banking Solutions TIA 6.3 Certifications CII Certificates in Insurance (QCF) Oil & Gas Public Sector Utilities Communications Professional Services Financial Services Avaloq Certified Professional

44 Key Differentiators

45 Key differentiators Proven international track record itree is a trusted provider to leading insurance, financial services organizations. Oracle awarded Platinum Specialized Partner status proves our competence and references. Certified and experienced team with no hidden substitutions the team the customer selected is the team that delivers the project. Full transparency who worked, what they accomplished and how many hours logged are visible to all customers via our itree Platform delivery management system. IT expertise supplemented by business knowledge we not only know what to do and how to do it, but also why.

46 Key differentiators Service continuity ensured by a financially stable and employee owned business model. itree is certified as an environment friendly and socially accountable business. Understandable and predictable contracting framework: itree is headquartered in the EU, all development centres are in the EU and all contracts are managed under EU laws and regulations. Confidentiality no customer personal data or confidential information is transferred to or processed by any entities outside of the EU or EEC.

47 Contact Information International itree Finance Konstitucijos pr Vilnius Lithuania Slovenia Phone: Fax: Poland itree Poland Al. Solidarności Warszawa Poland Lithuania Phone: +48 (22) Fax: +48 (22) itree Slovenia Gradišnikova Borovnica Slovenia Representative Office - Norway Phone: info@itreegroup.eu itree Lietuva Konstitucijos pr Vilnius Lithuania Representative Office - Sweden Phone: Fax: infolt@itreegroup.eu 3ESS Konsulentselskap AS Tromsø, Norway Phone: info.no@itreegroup.eu LunDev AB Lund, Sweden Phone: +46 (0) info.se@itreegroup.eu

48 Thank you for your attention. Safe Harbor Statement The preceding information is intended to outline our general services and products. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. Rather, purchasing decisions should be made based on concrete proposals by itree Group companies. itree and the itree logo are registered trademarks of itree Group. Oracle and Java are registered trademarks of Oracle Corporation. Other product names may be trademarks or registered trademarks of their respective owners itree Group. All rights reserved.

itree Group Who we are and what we do

itree Group Who we are and what we do itree Group itree started its operation in 1992. Systems Integrator and IT-consultant company itree Group provides IT-service in Denmark, Estonia, Germany, Hungary,