Key risks for small and medium enterprises (SMEs) in 2016 Survey report USA. October, 2016

Transcription

1 Key risks for small and medium enterprises (SMEs) in 2016 Survey report October, 2016

2 Table of Contents Project design P. 3 Results Summary P. 4 Year-on-year comparison P. 5 Comparison to countries of the same region P. 6 Sample composition P. 7 2

3 Project Design Method Target Group Small and Medium Enterprises (up to 250 full-time employees) Telephone Interviews (CATI) Average length: 6 minutes CEO/Owner, GM, CFO/Treasurer, COO/Head of Operations Sample structure Indication of a trend in score is significantly higher vs interviews, representative in terms of enterprise size (# of full-time employees) and industry 2016 score is significantly lower vs

4 Theft and Transport / Damage to company vehicle have grown in importance since the previous year Results: Summary High competition / Dumping prices perceived as the highest risk over 2 years (34%) The perception of Theft (17.5%) and Transport / Damage to company vehicle (13.5%) as risks grew strongly compared to the previous year Proportion of SMEs in with no risk concerns is lower than in the past High competition / Dumping prices and Lack of consumer demand / Overstocking perceived as the 2 highest risks by US SMEs 4

5 Theft and Transport / Damage to company vehicle perceived as significantly higher risks than in the previous year Results: Year-on-year comparison Statistics in % Fire Theft Cybercrime (e.g. computer hacking, online fraud etc.) Technological vulnerabilities / IT failures Transport / Damage to company vehicle Customers or employees health and safety Riots and malicious damage Reputation damage (i.e. negative media coverage) Failure of partners and suppliers Natural catastrophes / Unpredictable weather Lack of consumer demand / Overstocking Legal and fiscal problems Corruption High competition / Dumping prices impacting sales margins I don't think there are any risks for my business (n=200) 2015 (n=200) Q1: Which of the following do you think are the key risks for your business in 2016? Please select up to three answers. Base: n= score is significantly higher vs score is significantly lower vs

6 High competition and Lack of consumer demand / Overstocking perceived as the 2 highest risks by US SMEs Results: Comparison to countries of the same region Note: A fair country comparison needs to consider both the chart on the left (bubbles) and the chart on the right (ranks). Statistics in % Ranks Fire Theft Cybercrime (e.g. computer hacking, online fraud etc.) Technological vulnerabilities / IT failures Transport / Damage to company vehicle Customers or employees health and safety Riots and malicious damage Reputation damage (i.e. negative media coverage) Failure of partners and suppliers Natural catastrophes / Unpredictable weather Lack of consumer demand / Overstocking Legal and fiscal problems Corruption High competition / Dumping prices impacting sales margins I don't think there are any risks for my business % 16 30% 31%+ Q1: Which of the following do you think are the key risks for your business in 2016? Please select up to three answers. Base: n=200 6

7 Sample Composition 1/2 Function and full-time employees Statistics in % North America Function CEO/Owner 39.0 CFO/Treasurer 11.0 COO/Head of operations 12.0 General Manager 38.0 Full-time employees 0 employees to 9 employees to 19 employees to 49 employees to 99 employees to 250 employees

8 Sample Composition 2/2 Revenue and Industry Statistics in % North America Revenue* Up to 2 Million EUR 28.0 More than 2 to 5 Million EUR 19.0 More than 5 to 10 Million EUR 8.5 More than 10 to 50 Million EUR 6.5 More than 50 Million EUR 1.0 Industry Agriculture 3.0 Manufacturing and construction 18.0 Wholesale and retail trade 20.0 Information and communication 8.0 Financial activities (including insurance) 12.0 Administrative and support service 2.0 Public administration 2.0 Transport and storage 10.0 Accommodation and food service 11.0 Consumer services 5.0 Other service activities 9.0 *Figures don t sum up to 100% due to DK / No Answer 8