Automated Web to print designed for in-plants.
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- Paulina Gray
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1 Turn Printing into ductivity Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing, production management and chargebacks across corporate print centers. THE BUSINESS BENEFITS: Increase customer satisfaction by expanding services and providing 24x7 ordering and job status Lower costs by increasing volume without increasing staff Improve job turnaround by automating workflows WebCRD is Web to print plus production workflow, designed specifically for in-plants. Delight your customers 24x7 with the fast and easy experience they expect. Increase your efficiency by automating job ticketing, production management and cost tracking, all with a highly configurable, secure and scalable solution that meets your demanding corporate requirements. WHY WEBCRD? WebCRD is the only single solution designed specifically for in-plants. vide greater brand and accounting control by centralizing printing and keeping jobs in house Internal Users IT & Security Friendly Automate Workflows Implement on time with proven installation process and after-sale support. Integrations Cost Allocation Highly Configurable THE UNIQUE ADVANTAGES: Guaranteed: The only company to offer a 100% satisfaction guarantee Valuable: Intelligent Document Setup and one click print options improve user experience Thorough: Print drivers for Mac and Windows (SurePDF ) ensure printready PDFs Clear: Online document ticketing and preview shows finishing options as they are selected, eliminating mistakes ductive: Drive production printers via JDF or native ticketing with multiple site support Efficient: Support for enterprise authentication, integration with enterprise applications DESIGNED FOR IN-PLANTS DRIVES EFFICIENCY More automation. More control. More ROI. Increase automation and grow volume as much as % without adding staff; WebCRD makes it happen. Even better, lower your digital document production costs by shifting volume from more expensive print sources to cost-effective in-house production printers. WebCRD has a proven, documented track record of providing superior ROI for customers. RSA delivers measurable results to in-house print centers. Increase employee productivity do more with less DELIVERS RESULTS Increase print volume capture more company print, expand capabilities Delight customers provide instant access to status of print center orders SUBMIT TRANSFORM MANAGE rocsoft.com
2 More than a storefront. A whole new way of improving quality and customer satisfaction. WebCRD doesn t just accept orders; it ensures each order is correct before it reaches the print center. Built to be scalable and secure with IT and demanding corporate requirements in mind, WebCRD offers benefits and features for in-house print centers in all vertical markets. Fast and intuitive user interface. WebCRD s hallmark is single-screen ticketing and checkout. Creating new orders is easy with one click ticketing and graphical finishing options for uploaded jobs, intuitive catalog search tools and quick re-ordering using the fastest job submission in the industry. The WebCRD interface features: Simple user sign-on with real-time authentication Intuitive file uploads for printing from Macs, PCs and mobile devices One-step catalog ordering of printon-demand documents, finished goods, non-print items, variable data templates, personalized sell sheets, postcards, business cards and more using corporate-approved templates WebCRD's automated end-to-end workflow. Set print options with one click includes paper, printing type and finishing Intelligent Document Setup automates document ticketing for users by making appropriate choices based on document attributes Job status available at any time via Web and updates Improve customer satisfaction with interactive quoting, ticketing and on-screen document virtual preview (SurePreview ) prior to ordering WCAG 2.0/508 Compliance With WebCRD, our print center is more effective and more accessible. Job submission is easier, turnaround is faster and we can do the work more costeffectively than sending it outside. SurePreview Document Preview: Users can view and make changes to their document, including finishing options, tabs and covers prior to ordering.
3 Keep your print center running smoothly and efficiently every day. WebCRD has built in features to streamline document production and can be further configured to meet your exact needs. Intelligent Printing Options present only legitimate ticketing options to end users, and with AutoFlow, our exclusive production automation tool, routine jobs automatically go directly to printers or to the next appropriate production process. Increase productivity by eliminating re-ticketing and operator touches with electronic ticketing direct to all production printers. Put management, reporting, scheduling and control at your fingertips with at-aglance views of the entire production facility. Improve process measurement, data collection and reporting and streamline billing and chargeback processes all with one solution. Operator and job audit logging allows you to increase automation and interations with WebCRD. Enable volume discounts, multiple rate sheets and preferred customer pricing with defined business rules. Automate common workflows and fulfillment tasks, and use barcoding to move jobs through your workflows. Built for In-house Print Centers. Built for Growth. WebCRD is secure, scalable, reliable and ready to integrate smoothly with existing corporate systems and processes. As more jobs flow to the print center, you see greater efficiencies and lower costs. No need for separate logins with real-time enterprise authentication and support for LDAP, Active Directory and single sign-on Customizable interface to match corporate identity and Web standards, plus create customized pages for different sites or groups of users Multiple variable data print options with Adobe Forms workflow, optional WebCRD Dynamics, or integration with cross-media variable data software Multilingual support, with simultaneous support for multiple languages. Support for approval workflows Full reporting capabilities for analysis, chargeback and integration with enterprise business systems. Customize reports with a simple drag and drop interface Payment options, including credit and campus ID cards, for secure ordering and payment duction Screen: Print center operators can view jobs by stage, and print, finish and deliver jobs without re-entering data or tracking down information. Three configurations with multiple modules & options. WebCRD is available in three configurations: WebCRD for basic web submission, the powerful WebCRD that adds automated production and WebCRD Enterprise*, which includes RSA s award winning QDirect Output Management. Modular upgrades allow enterprises to improve operations immediately while ensuring the print center will never outgrow WebCRD. Choose a Cloud Hosted or On-site implementation. The software is the same, allowing you to migrate as your needs change. WebCRD is a one-stop solution. RSA is a one-stop partner. Use WebCRD as a stand alone solution, or with RSA s other complementary workflow software. Traditional M.I.S system functionality, such as order entry, instant estimating, workflow automation rules, barcoding, job tracking and routing is standard with WebCRD Open architecture for integration with a wide range of third party applications, such as variable data print, make ready, document management and MIS systems. Submit Transform Manage
4 Expand WebCRD quickly, easily and affordably with these powerful modules. WebCRD is designed for easy configuration of its rich feature set. This flexibility starts with WebCRD s powerful optional modules that allow you to expand the system quickly as your needs change without any additional development. ASSURE THE ACCURACY OF YOUR PDF FILE CONVERSIONS SurePDF automatically creates print-ready PDF files on the user's computer using their resources (source program, fonts, etc.), producing the most accurate PDF for proofing and output. The SurePDF driver supports both Windows and Mac platforms. CentralPDF provides server-based automated conversion of supported native application files to PDF when uploaded to WebCRD. Users can view the PDF proof before placing their order. MANAGE INVENTORY LEVELS AND RE-ORDER POINTS AutoStock provides finished goods inventory management and automates replenishment requests for inventory and printon-demand items. On-hand and reserve quantities are kept in sync, and alerts are generated based on configurable stocking levels. ENTERPRISE CAPABLE WEB TO PRINT WORKFLOW Advanced Job Cost Estimating (AJCE) extends WebCRD s standard Job Cost Estimating by enabling business rules for volume discounts and allows the use of different Price Cards for individual customers or groups. Enterprise Authentication securely authenticates users against existing LDAP or Active Directory server(s) (multiple domains also supported). This module also provides one-to-one mapping of user data into WebCRD. Enhanced User Data Mapping: RSA can provide a custom integration that extends user data mapping and adds business rules for Entitlements and Accounting code mappings, greatly reducing the administrative burden of user management. Advanced Authentication Module securely authenticates users against existing single-sign-on (SSO) environments using SAML or SiteMinder. ecurement Systems Integration allows WebCRD to plug into existing ecurement software like Ariba, SciQuest and Oracle via a standard cml punch-out process. MIS CAPABILITIES FOR IN-PLANTS Integration with Avanti and other Print MIS Systems. PrintMIS adds features for generating and managing invoices and includes the Advanced Job Cost Estimating (AJCE) module. PREPRESS CAPABILITIES FOR IN-PLANTS ReadyPrint, RSA's Universal Prepress suite is a seamlesly integrated make ready module. LEVERAGE THE POWER OF VARIABLE DATA PRINTING AND PERSONALIZATION WebCRD offers multiple options for variable data printing (VDP) and personalization. Included with WebCRD is an Adobe Formsbased ordering module for simple variable data items. For more sophisticated VDP, choose from one or more of the additional options, or inquire about WebCRD s ability to interface with other variable data applications. WebCRD Dynamics enables sophisticated variable-data applications such as business cards, postcards, flyers, newsletters, mailers and more using Fusion templates. Template results can be automatically setup for bleed and imposition, then automatically ticketed and released for printing without operator intervention. MPie Integration with ustore Connect allows customers to use the power of MPie to produce sophisticated variable-data collateral and tie into cross-media variable data campaigns. SUPPORT MULTIPLE WORKFLOWS AND PRINT CENTERS MultiSite provides multiple print center support with job automation and individual production management views by site. Manage separate print centers with their unique capabilities, paper stocks, finishing, pricing and production staff. Configure a separate site for each print center, with orders automatically routed to the customer s default site. Transfer orders to another site to balance workloads, or to take advantage of capabilities that only exist at the other location. BOOK ASSEMBLY Enhanced Book Assembly allows users to assemble multiple documents, from the Catalog or uploaded files, into a single PDF for ordering. PAYMENT Credit Card allows you to accept credit card payment quickly and securely. Choose from PayPal or Authorize.Net for the external payment provider. Other Payment and Funds Transfer Options: RSA offers fessional Services to configure and create custom adapters within WebCRD to integrate with other funding sources such as student payment cards or other systems that track funds. MULTI LANGUAGE Multilingual provides language-specific translations of the WebCRD user interface (UI) and select documentation.
5 General Catalog Ordering Single Page Order Submission (most efficient for repeat users) VDP Items for Order Inventory Fulfillment Variable Data Full featured, robust, integrated VDP server (WebCRD Dynamics) compatible with Fusion templates MPie ustore Adapter integration PDF Form Filling (TBO) Templated Storefront Setup Fully Customizable Storefront Setup Customizable Login Page User self registration Intelligent Document Setup (Automated print options set up based on document properties) Multiple URLs supporting access to different Storefronts or print centers Browser-based File Submission PDF Print Driver File Submission (SurePDF) Auto PDF Conversion (CentralPDF) xy Ordering (Ordering on Behalf of) Kitting Virtual Job Preview and Ticketing (SurePreview) Approval Workflows (single, multi-level and by account code) Intelligent Finishing Split Shipping Accounting and Billing code collection rules, validation, support for drop-down values and splitting codes by % User Job Tracking Shipment Carrier Tracking SSL support (https) Customer supplied certificate Enhanced Tab Support Working Hours Calendar Color & B/W Pricing in a Single Job Book Assembly Configurable s for Users and Administrative Alerts Online context sensitive help system RSA Remote System Monitoring Drive B/W and color by page Print Management Multi-Vendor print ticketing direct to production printers Multiple phased production workflow Multiple print centers with their own work queues and print options (MultiSite) Transfer order between print centers (MultiSite) duction Dashboard Automation Print duction Rules Engine) (AutoFlow) Barcode Workflow Customizable print ticketing and shipping documents Finished Goods Inventory controls with trigger levels automated POD replenishment (AutoStock) Back Order support (AutoStock) Print Center manager s duction Metrics collected for analysis Support for external workflow (MIS, MicroPress, FreeFlow, SMARTBOARD) ML Output Job Ticketing Pre-built Job Ticketing Summary View with Job Characteristics icons Detail View of Jobs Font Pre-flighting duction list, sort, filter and search capabilities Operator Auditing Operator Assignment International Multi-Lingual Support
6 Integration (real-time) Transaction and Finance Real-time User file Lookup Adapter Single Price Card support (JCE) Account Code Lookup and Validation Adapter Multiple Price Card support per user pricing (AJCE) Budget Management/Payment Adapter Discounting (AJCE) Single Sign-on Support Credit Card Support LDAP/ Active Directory Authentication Entp. Accounting/ Billing feeds duction State Change Adapter Web Services Connector inbound orders + order data outbound Budget Management (integration custom) Online Price Quoting Static Pricing Method Tax Calculation Zebra Label Printer support Currency Support ecurement Systems Integration QDirect Output Management Entp. QDirect.SCAN to WebCRD Financial Approval Threshold (Approval Authority) Budget feeds to ERP and other accounting systems RDOPrint to WebCRD import ReadyPrint Universal Make Ready Tool *Requires ReadyPrint license(s) Administrative Configurable Permissions Configurable Reports Drag & Drop Data imports for Catalog, Pricing, Paper stocks, Users and more Invoicing (included with PrintMIS module) User Communities & fessional Services Online Community fessional Services Training Instruction Led (unlimited) Training classroom or on-site System Resource Management console to manage disk usage Security management policies for users and session management Configurable Catalog with access by user or entitlements Entitlements system to manage groups of users PrintMIS Adds features for generating and managing invoices includes the Advanced Job Cost Estimating (AJCE) module Integration with Avanti, EPMS, and other Print MIS systems
7 HIGH AVAILABILITY AND SECURITY Backup Server support Disaster Recovery support TLS encrypted data streams and protocols. TURNKEY SYSTEM Runs on a highly scalable, reliable, RSA-provided server or VMware image On-site or Cloud Hosted (WebCRD OnDemand)* Support available 24x7 with instant remote access. TARGET MARKETS In-plants and corporate print centers ready to increase customer satisfaction All vertical markets, including: education, healthcare, manufacturing, high technology, finance, insurance, government/ public sector, legal and retail In-plants interested in increasing print production, decreasing turn around time and increasing efficiencies In-plants with multiple locations In-plants with complex needs (integration with other systems, LDAP/authentication, branding, ordering and approval controls). RSA Customer Success Assurance Customer Success Assurance is RSA s approach to ensure complete satisfaction with your RSA solution. Our number one goal is your success. We make certain your solution is implemented and works exactly as you expect. We start by designing and configuring the right print workflow for your unique needs, then we use a rigorous implementation process proven and tested over decades. Finally, we provide ongoing support so you continuously realize results. Solution design and configuration Success begins with an RSA fessional Services assessment and analysis to create the right print workflow and includes a detailed Statement of Work (SOW) to define the solution. Our experienced fessional Services team also conducts installation planning to define system attributes and pre-configure the server prior to shipment or activation, as well as provides project management for a worry-free implementation. Installation and rollout Our Technical Analysts handle implementations tailored to your needs and timeline, providing: Installation planning and timeline management Server or VM pre-configuration and shipment; or configuration of hosted solution Remote installation services (installation, conformance testing, solution validation, and acceptance) with regular status updates to the entire implementation team Documentation, customer pilot and full rollout support. Attend our free unlimited training anytime. Support RSA's industry leading customer support services are delivered by our in-house U.S. based Technical Analysts. Support includes: Rapid response time; 2-4 hour maximum, based on call priority Secure remote access for fast analysis and resolution duct support and software updates Complimentary online customer forum Platinum Support extends your coverage to 24x7; receive all software upgrades at no cost. Contact RSA today. Get immediate results. See for yourself why so many in-plants and corporate print centers rely on WebCRD from Rochester Software Associates to turn printing into productivity. Contact or rsainfo@rocsoft.com today. Visit or contact us for a live demonstration 69 Cascade Drive Rochester, NY Phone: Fax: RSAinfo@rocsoft.com 2018 Rochester Software Associates, Inc. WebCRD, Intelligent Document Setup, SurePDF, Scan to print center, SurePreview, AutoFlow, WebCRD Dynamics, CentralPDF, AutoStock, ReadyPrint, MultiSite, QDirect, QDirect.SCAN and RDOPrint are trademarks of RSA. Fusion is a registered trademark of PTI Marketing Technologies, Inc. MPie is a registered trademark of MPie. Icons Yummygum, adapted under Attribution 3.0, iconsweets.com. All non-rsa brands and product names are trademarks or registered trademarks of their respective companies. 2/18.
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