Table of Contents. Preface... Part 1. Strategic... 1

Transcription

1 Preface... xv Part 1. Strategic... 1 Chapter 1. Mass Customization as an Enabler of Network Resilience... 3 Frank T. PILLER and Frank STEINER 1.1. Introduction The increasing importance of customer-centric manufacturing networks Mass customization: providing an organizational structure for resilient manufacturing networks Solution space development Robustprocessdesign Choicenavigation Conclusion Acknowledgments Bibliography Chapter 2. The Implications of Product Variety for Supply Network Design Andrew LYONS, Lucy EVERINGTON, Jorge HERNANDEZ and Dong LI 2.1. Introduction Literaturereview Varietyandcustomizationmanagement Examplesofproductvarietyincrease Networkclassificationsystems Integratedframeworkforcustomizationandvarietymanagement Strategicconsiderations Operationalconsiderations... 33

2 vi Intelligent Non-hierarchical Manufacturing Networks Network collaboration Customization/varietyenablers Conclusionsandfutureresearch Acknowledgment Bibliography Chapter 3. Model for the Integration of Product, Process and Supply Network in Mass Customization Scenarios Eduardo SAIZ, Eduardo CASTELLANO, Raquel SANCHIS, Raúl POLER and Rubén DE JUAN MARÍN 3.1. Introduction Conceptualmodeloverview ORMproblems ORMbuildingblocksandrelatedORMconcepts Orderfulfillmentstrategy Ordergeneration Orderinstantiation Orderpromising Orderplanning Orderexecution ORMkeyperformanceindicators ORMtoolbox Toolboxmatrix Toolboxguidelines ORMWebnavigationtool Conclusions Acknowledgment Bibliography Chapter4.SupplyNetworkConfiguration Eduardo CASTELLANO, Juan Manuel BESGA, Jone Uribetxebarria and Eduardo SAIZ 4.1. Introduction Supply network simulation: A literature review Introduction SN simulation methods SNsimulationconclusions Researchproblemsandresearchapproach Researchproblems Researchapproach... 81

3 vii 4.4. DSS description DSSdynamicview DSSstaticview DSSsupplynetworkconfigurationexperiments Introduction Experimentsdescription Simulationexperiments Conclusions Acknowledgments Bibliography Chapter 5. Performance Management Pedro S. FERREIRA, Pedro F. CUNHA, Luís MAIA CARNEIRO and André SÁ 5.1. Introduction Strategicdecisions Aframeworkforperformancemanagement Astakeholder scenteredapproach Avalue-basedapproach thekeysuccessfactors Referenceprocessforperformancemanagement Conclusions Acknowledgments Bibliography Chapter 6. Sustainable Product-Process-Network Luca CANETTA, Donatella CORTI, Claudio Roberto BOËR and Marco TAISCH 6.1. Sustainable mass customization as a winning business model Tools enabling the solution space development Collectcustomer srequirementstools Designtools Productiontechnologies Assessmenttool Configurator Design process and tools enabling the solution space development Analysis of design process: shifts introduced from mass production to sustainable mass customization Relationshipbetweendesignprocessshiftsandenablingtools Supportingtheimplementationofthetools Collectcustomer srequirementstools Designtools Productiontechnologies Assessmenttool Configurator

4 viii Intelligent Non-hierarchical Manufacturing Networks 6.5. Managerial implications Acknowledgment Bibliography Part 2. Tactical Chapter 7. Business Community Management Ricardo ALMEIDA, Luis MAIA CARNEIRO, André SÁ, Pedro S. FERREIRA and Rosanna FORNASIERO 7.1. Introduction Business communities management Introduction Mainactors BUILDphase1:creatingaBusinessCommunity BUILDphase2:BusinessCommunityoperation BUILDphase3:BusinessCommunitymetamorphosis BUILDphase4:BusinessCommunitydissolution ICTsupport Conclusions Acknowledgments Bibliography Chapter 8. Network Collaboration Bernd SCHOLZ-REITER, Christian MEINECKE and Daniel RIPPEL 8.1. Introduction Collaboration definition, concepts and mechanisms The European electronic industry (EEI) and collaboration challenges EEI in numbers ApplicationsegmentsoftheEuropeanelectronicindustry CollaborationchallengesintheEuropeanelectronicsindustry NetworkcollaborationintheEEI resultsofusecasestudies Requirements and indicators for efficient network collaboration Network collaboration in the EEI application segment profiles Acknowledgments Bibliography Chapter 9. A Collaborative Planning Approach for Non-hierarchical Production Networks Ricardo ALMEIDA, César TOSCANO, Américo LOPES AZEVEDO and Luis MAIA CARNEIRO 9.1. Introduction Relatedwork

5 ix Collaborative networks CNgovernancemodels Collaborativeplanningapproaches Collaborativeplanningrequirements Collaborativeplanningapproach Aggregatecollaborativeplanning Detailedcollaborativeplanning Evaluating the solutions quality Conclusions Acknowledgments Bibliography Chapter 10. Assessment of the Impact of Missing Delivery Reliability Günther SCHUH, Thomas JASINSKI, Itziar RICONDO and Arkaitz URIARTE Introduction Importance of delivery reliability in today s competitive environment Challenges of purchasing in the machine tool and equipment industry Effects of missing delivery reliability in non-hierarchical networks Failureofapprovedcoordinationmechanisms Necessityofanon-centralizedcoordinationmechanism Mini-survey delivery reliability in European machine tool industry Overview of the survey s participants Mainfindings challengesinlogistics A branch s desire determination of costs of unpunctual deliveries Calculatingthemonetaryvalueofintimedeliveries Methodology for calculating the value of in-time deliveries Casestudy Summary Bibliography Chapter 11. Supplier Relationship Management in Machine Tool Industry 225 Günther SCHUH, Thomas Jasinski, Anja NESTLER, Roberto PINTO, Marco TAISCH and Arkaitz URIARTE Introduction Controlloopofsupplierrelationshipmanagement ElementsoftheSRMcontrolloop Inputsandoutputsrelevantforthecontrolloop

6 x Intelligent Non-hierarchical Manufacturing Networks Order management processes in non-hierarchical production networks Ordermanagement,productionplanningandscheduling Order execution reference processes and inter-company interfaces in the machine tool and equipment industry Performanceevaluationindicators TheKPIsframeworkintheSRMcontext Improving supplier s delivery reliability through incentives IncentiveintheEuropeanmachinetoolindustry A methodology for supplier incentive in machine tool industry Conclusions Bibliography Chapter 12. Sustainable Mass Customization Assessment Andrea BETTONI, Donatella CORTI, Alessandro FONTANA, Mahnoosh ZEBARDAST and Paolo PEDRAZZOLI The need to assess sustainable mass customization Keyassumptionsforthemodeldevelopment Lifecycleperspective Unitofanalysis:thesolutionspace Theassessmentframework TheS-MC-Sindicators Theassessmentframework Onetool,severalapplications Howtoimplementtheassessmentmodel Conclusions Acknowledgments Bibliography Part 3. Operational Chapter 13. A Decision Reference Model for Non-hierarchical Networks Marc ZOLGHADRI, Claudia ECKERT, Xin ZHANG and Yan LIU Modeling and supporting decision-making in a non-hierarchical network Basicconcepts Non-hierarchicalnetworks Exchangingoperational,tacticalandstrategicdata GRAI modeling background GRAI-Project ExistinglimitsofGRAI-Manufacturingmodelingtechniques

7 xi Product development: the GRAI-Project Dataexchangemapping Thenon-hierarchicaldecision-makingreferencemodel Methodology Illustrativecase Thefirm:BelgiumElectronics Objectivesandproblemsoftheenterprise Applicationofthemethodology An example of interviews: Chief Executive Officer Mr. Thomas Roberts Conclusions Acknowledgment Bibliography Chapter 14. Evaluation of Collaborative Processes Bernd SCHOLZ-REITER, Daniel RIPPEL and Christian MEINECKE Introduction Collaborativeprocesses Requirements on information exchanges in non-hierarchical supply networks Existing methods to evaluate collaborations in supply networks Evaluation of the suitability of software tools in collaborative processes Evaluationscenariopreparation Evaluationworkshops Interpretation Conclusion Acknowledgments Bibliography Chapter 15. Performance Measurement Pedro S. FERREIRA, Pedro F. CUNHA, Luís MAIA CARNEIRO and César TOSCANO Introduction Performance measurement in the Net-Challenge s framework for performance management Supportingthestrategyexecutionincollaborativenetworks Strategydeployment theperformancefactors Collaboration:akeyperformancefactor Performancemeasurementprocess Definition of what to measure and targets setting

8 xii Intelligent Non-hierarchical Manufacturing Networks Setup of a measurement system Measurementandanalysisofperformance ICTplatformtosupportperformancemanagement Performancemanagementsystemsetup Datacollection Reviewperformance Conclusions Acknowledgments Bibliography Chapter 16. Event Monitoring and Management Process in a Non-hierarchical Business Network A.H.M. SHAMSUZZOHA, Sami RINTALA, Pedro F. CUNHA, Pedro S. FERREIRA, Timo KANKAANPÄÄ, Luis MAIA CARNEIRO Introduction Literaturereview Event monitoring and management: perspectives from business network Typesofeventsinnetworkedbusiness Collaborative event monitoring and management: an ontology-based approach Eventmonitoring Eventmanagement Collaborative event monitoring and management: a case example Discussion and conclusions Acknowledgments Bibliography Chapter 17. Extended Business Processes Execution Rubén Dario FRANCO and Rubén de JUAN-MARÍN Resilient networks and extended business processes execution Achievingextendedbusinessprocessesmodelingandexecution Interoperability concerns in resilient networks Moving from business process modeling to execution in ColNet ColNet approach and solution ColNetgeneralapproach ColNetfunctionalperspective ColNettechnicaldescription ColNetroles

9 xiii Application example Ecosystemconfigurationandmanagement SupportingGheprixnetworklifecycle Conclusions Acknowledgments Bibliography Chapter 18. Standardization in IT-Based Procurement in Non-hierarchical Networks Jürgen NEISES, Anja NESTLER, Roberto PINTO, Itziar RICONDO, Marco TAISCH and Arkaitz URIARTE Introduction IT-basedprocurementinmachinetoolindustry IT solutions for the coordination of order transaction processes Implementation level of IT-based procurement in machine tool industry Necessity of standards for secure communication in non-hierarchical networks Characteristicsofnon-hierarchicalmanufacturingnetworks Standardsinsecureelectroniccommunication Secure messaging and archiving in non-hierarchical production networks Genericsecurityissuesinelectronicbusinessprocesses Storageissues Electronicdatainterchange EDI: legally binding communication in a non-hierarchical production network StructureoftheEDIagreement Checklisttechnicalannex Simple multilateral EDI in non-hierarchical networks Summary Bibliography List of Authors Index