DIGITAL WORKSPACE. Powered by CANCOM AHP Enterprise Cloud
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1 DIGITAL WORKSPACE Powered by CANCOM AHP Enterprise Cloud
2 Preamble The workplace in the age of digitalization Today, changes to the workplace environment transpire in an expeditious manner. Mainly, this has to do with the emergence of the digitalization age. In order to stay competitive in these dynamic times, companies need to adapt their business models, processes and cultures accordingly. Having said that, recent studies show that 55 percent of German executives are of the opinion that the digitalization of their organizations will lead to a more sophisticated automatization, flexibilization and individualization of their internal processes. As such, they are confident that the digitalization will have a positive impact on their current and future business endeavors. Companies which are able to acknowledge both the challenges and the opportunities of digitalization will be the ones able to secure their future viability. In order to remain competitive, however, experts argue that companies need to implement a holistic digital strategy. Having said that, the cornerstone of every digital strategy is the implementation of a modern, digital workspace. Essentially, a digital workspace enables employees to access company-specific applications and data securely from any place, time zone and terminal device. Consequently, employees are able to approach their tasks in a more mobile, flexible and productive manner. Moreover, a digital workspace improves the interconnectedness between employees and services. In turn, companies internal and external cooperation efforts and customer journeys in the B2B and B2C markets can be enhanced. Furthermore, a digital workspace also allows companies to significantly reinforce their company-wide security concept. Subsequently, sensitive data can be better secured, whilst data breaches and malware attacks can be prevented. Considering the rise of cybercrime, these factors are becoming increasingly more important. In order to prepare companies for the digital age, we have developed the Digital Workspace on the basis of the CANCOM AHP Enterprise Cloud. Essentially, the CANCOM solution enables companies to swiftly deploy a plethora of digital workspace scenarios whilst simultaneously reducing the IT complexity involved. We wish to equip companies with the workspace of tomorrow, ultimately enabling them to capture more value to bolster their current and future business success. Sincerely, Your CANCOM AHP Enterprise Cloud Team 2
3 The CANCOM Group Digital workspace portfolio is considered to be market-leading According to a recent study published by CRISP Research, 40 percent of German executives argue that the digital workspace depicts the cornerstone of their digitalization endeavors. As such, the digital workspace is considered to be the basis on which all further digitalization ventures will be based on. Having said that, the digital workspace does not only enable employees to enjoy more autonomy and freedom when conducting their tasks, it also enables companies to optimize their bottom lines by means of various cost savings and productivity gains. Essentially, the digital workspace enables companies to capitalize on business potentials whilst simultaneously future-proofing their business models. Bearing this in mind, the ISG (Information Services Group) has awarded six prizes to the CANCOM Group in this year s Digital Workspace Benchmark. Put simply, the digital workspace services and solutions portfolio of the company was classified as market-leading in six different categories. As such, the ISG analysts focused on one specific portfolio element the Digital Workspace on the basis of the CANCOM AHP Enterprise Cloud. Basically the CANCOM solution enables companies to swiftly deploy a turnkeyready digital workspace that enables employees to access company-specific applications and data securely from any place, time zone and terminal device. Consequently, the ISG analysts argue that the Digital Workspace on the basis of the CANCOM AHP Enterprise Cloud not only significantly bolsters the innovativeness of the CANCOM Group s portfolio, it also depict a rather unique selling proposition. Hence, Dr. Henning Dransfeld, Manager Advisor, Digital Workspace Lead at ISG states that the CANCOM Group continues to confirm its innovative prowess in the digital workspace sphere. Further, the company focuses on visionary aspects, whilst swiftly establishing cuttingedge technological concepts. Subsequently, CANCOM customers are not only able enjoy sophisticated delivery, sales and support offerings, they are also able to enjoy a state-of-the-art consulting service. When considering both the competitiveness and attractiveness of the CANCOM Group s digital workspace services and solutions portfolio, the ISG analysts came to the conclusion that the company s workspace as a service (WaaS) offerings depict a competitive advantage. The latest generation of the CANCOM AHP Enterprise Cloud (Version 10) encompasses numerous new and improved functions (e.g. Microsoft Windows 10 und Microsoft Windows Server 2016), as well as two technology options (Citrix HDX Protocol or Microsoft RDP Protocol). 3
4 Transform the world into your office With CANCOM s digital workspace solution By means of the CANCOM AHP Enterprise Cloud CANCOM is able to offer globally-operating companies a turnkey-ready digital workspace. What is more, companies are at liberty to choose the data center by means of which the CANCOM solution should be deployed. Essentially, a Digital Workspace on the basis of the CANCOM AHP Enterprise Cloud enables employees to work productively from any place, time zone and terminal device. When considering the functional construction of the Digital Workspace on the basis of the CANCOM AHP Enterprise Cloud, it becomes clear that the users point of view differs from the IT departments point of view. Users point of view Users are able to securely access the digital workspace by means of a browser-based logon screen. In order to gain access to the digital workspace, users simply need to key in their username and password into the logon screen. Additionally, they are able to verify their identity by means of a two-factor authentication (optional). AHP AUTOMATION By means of AHP Automation companies are able to equip their employees as well as their departments, sites and subsidiaries with a digital workspace within hours instead of days. The fully automated rollout of the digital workspace (Workspace Deployment) is ensured by the following elements: predefined software packages (Builtin Packages), a standardized provisioning of companyspecific applications and standardized processes (encompassing the likes of user and group provisionings, desktop deployments, roles and rights allocations and mailing systems). Moreover, users and applications can be customized by means of the AHP Automation as well. AHP SECURITY AHP Security does not only guarantee a sophisticated security standard on an organizational level, it also does so on a technological level. As such, these security standards encompass an extended roles and rights management, the support of compliance guidelines, an extended OS hardening and a secure segmentation of network zones. Upon completing the logon process, users gain access to the self-service portal hailed as AHP ONE. Basically, the self-service portal allows users to launch their virtual desktops and individual applications. Additionally, the self-service portal enables users to book specific applications or services (e.g. filesystems, directories, printers, mailing lists etc.) by means of the App Store and Service Store respectively. Further, the booking process is realized by means of a standardized authorization process. If required, the self-service portal also allows users to swiftly reset their passwords for the digital workspace. IT departments point of view Essentially, the AHP Infrastructure depicts the centerpiece of the digital workspace. As such, it encompasses key elements such as automation, security, management and the secure integration of public cloud services and backend systems. AHP MANAGEMENT Both the digital workspace and individual users can be managed by means of AHP Management. Moreover, AHP Management enables IT departments to regulate business procedures as well as release and quality management processes. Additionally, IT departments are able to generate metrics and reports via AHP Management. AHP BRIDGE By means of the AHP Bridge external services and applications can be integrated into the CANCOM AHP Enterprise Cloud both swiftly and securely. Essentially, this creates a hybrid cloud environment whilst upholding companies ownership and control at all times. By way of example, the automated processes of the CANCOM AHP Enterprise Cloud enable the easy and secure integration of Microsoft Office 365 on Microsoft Azure into any digital workspace. As such, expeditious rollouts of cloud services can be guaranteed. 4
5 CANCOM AHP Enterprise Cloud Architecture overview Data Security & Compliance App & Infrastructure Security Role & Rights Management Multi-Tenancy User & Infrastructure Workflow Processes Release & Quality Management Metering & Reporting Azure Office 365 AHP One API HyperScaler SaaS 5
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7 Freedom of Choice Sourcing models of the CANCOM AHP Enterprise Cloud Let us help you choose the sourcing model which fits your strategic outlook the best. Customer Data Center As long as your data centers comply with conventional security and quality standards, we are able to implement the CANCOM AHP Enterprise Cloud adequately and thus swiftly provide your employees with a digital workspace. HyperScale Cloud By means of the CANCOM AHP Enterprise Cloud employees as well as departments, sites and subsidiaries can be equipped with a digital workspace within hours. This, however, requires a scalable infrastructure. Thus, you can provision the digital workspace by implementing the CANCOM AHP Enterprise Cloud within the infrastructure of e.g. the IBM Cloud or Microsoft Azure. CANCOM Data Center Additionally, you can provision the digital workspace by deploying the CANCOM AHP Enterprise Cloud in our ISO/IEC certified CANCOM data centers. Two data center locations are available Munich and Hamburg. Moreover, the advantage of this option is that employees are able to enjoy an exceptionally secure access to their digital workspace. CANCOM Mobile Data Center Compared to conventional data centers, the costs for container data centers are nominal. Additionally, container data centers can be upgraded swiftly, as modules can be added expeditiously. As such, we offer our customers the option of implementing the CANCOM AHP Enterprise Cloud within mobile container data centers. This enables our customers to equip their employees with a digital workspace in a modern and cost efficient manner. The CANCOM AHP Enterprise Cloud supports the solutions of the following manufactures: SERVER & STORAGE SYSTEMS SERVER VIRTUALIZATION APPLICATION & DESKTOP VIRTUALIZATION HIGH-END GRAPHICS CARD 7
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9 Business advantages Cost savings, employer branding and many more By means of the CANCOM AHP Enterprise Cloud companies are able to boost their employee productivity as well as their business and IT agility, whilst simultaneously reducing their yearly IT overheads. What is more, the CANCOM AHP Enterprise Cloud brings along a sophisticated security concept for the digital workspace. Thus, the sensitive data of the digital workspace can be better protected, whilst cybercrimes such as data theft and malware attacks can be prevented. Further benefits 1. Transparent budgeting CANCOM is able to deploy the digital workspace solution in both a defined cost framework and time framework. 2. Economical scaling By means of the CANCOM AHP Enterprise Cloud IT departments are able to scale the digital workspace across sites, departments and subsidiaries swiftly, whilst simultaneously providing automated software updates and patches. 3. Cost-effective processes Due to the fully automated rollout of the digital workspace, IT processes can be constructed in a leaner manner. Therefore, IT departments are able to spend their time on more strategic projects. 4. Modern device strategies The CANCOM solutions also allows companies to expeditiously deploy modern device strategies such as Bring Your Own Device, Choose Your Own Device and One Device. 7. Employer branding Moreover, the digital workspace allows companies to rollout modern workplace concepts and models of flexible working hours more easily. By doing so, skilled employees can be retained and recruited effortlessly. 8. Data security & compliance The Secure by Design concept of the CANCOM AHP Enterprise Cloud does not only protect companies digital workspace from industrial espionage and intellectual property theft, but it also secures companies sensitive data. 9. Hybrid cloud environments By means of the CANCOM AHP Enterprise Cloud external services and applications, such as Microsoft Office 365, can be integrated into the digital workspace swiftly and securely. However, companies maintain the ownership and control over these hybrid cloud environments at all times. 5. Enhanced collaboration Due to the hassle-free integration of UCC solutions and public and hyperscale cloud services into the digital workspace, collaborative efforts within and outside of companies can be enhanced significantly. 6. Superior performance The performance workspace of the CANCOM AHP Enterprise Cloud (incl. NVIDIA GRID ) allows companies to realize CAD/CAM/PLM processes in a resource efficient manner. 10. Investment protection Due to strained budgets employees might be forced to work on outdated devices. However, as the computing power of the CANCOM AHP Enterprise Cloud is sourced from a data center, employees are able to utilize the Digital Workspace on older devices with ease. By means of the CANCOM solution s centralizing philosophy administrative burdens can thus be reduced, whilst the processes employees have grown accustomed to can be maintained. 9
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11 Remaining Competitive Sector-independent use cases The CANCOM AHP Enterprise Cloud has enabled us to deploy more thin clients, which in turn has enabled us to significantly reduce our IT overheads. Additionally, the CANCOM solution continuously enables us to distribute and install software applications swiftly. Andreas Wierstorf, Director IT, Brainlab AG By means of the CANCOM AHP Enterprise Cloud we are able to distribute and install software applications expeditiously. Moreover, user profiles are highly customizable. Ultimately, the CANCOM solution has enabled us to reduce our IT overheads by approximately 30 percent. Klaus Schneider, Director IT-Infrastructure, MAHLE International GmbH The CANCOM AHP Enterprise Cloud has enabled our employees to access their digital workspace from anywhere and from any terminal device. Moreover, the CANCOM solution has enabled us to implement a homogenous and standardize IT infrastructure. Jochen Möhrke, Director Service Management, Fressnapf Tiernahrungs GmbH The CANCOM AHP Enterprise Cloud equips our employees with digital workspaces. Essentially, these increase our flexibility and agility and thus guarantee a trouble-free hotel operation across Europe. Karsten Tremmel, Project Manager IT, Motel One GmbH In order to prepare our organization for the emerging digitalization we were looking for scalable solutions which could enable us to deploy modern workplaces both securely and swiftly. In addition, the following two aspects where vital: First, the solutions would need to use our existing resources in an efficient manner. Second, the solutions would need to secure the sensitive data of our workplace comprehensively. As such, we opted for the CANCOM AHP Enterprise Cloud as it was the solution which met all of our requirements. Thomas Eberhard, IT Director, Landkreis Starnberg 11
12 Contact CANCOM AHP Enterprise Cloud Team Phone Mail enterprise-cloud.cancom.de CANCOM GmbH Erika-Mann-Straße Munich Germany
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