North Shore Community College Information Systems Monthly Report June 2003

Transcription

1 North Shore Community College Information Systems Monthly Report June 2003 Major Activity 1. New Danvers building updates: We are currently creating a final punch list of unfinished business and will be finalizing these during the month of July. The Aggie move of faculty to another building is in process, as well as finalizing rooms 108 and 208 in the existing Danvers Health building. 2. The new Banner productions system, storage and enterprise tape backup system has been recieved by the college. We will begin the installation with the vendor on July The Beta testing for the next release of Campus Pipeline (Luminous) was completed this month. Campus Pipeline plans to have the formal release of the software available towards the end of July. We will begin working on a process and plan to upgrade to this version that will take place in all probability during the December break. 4. One our our operations personnel has retired - he will be working hours per week part time to assist us with the transition. 5. We have moved forward with adding the secondary T1 link for college Internet access. Negotiations with the company Towerstream have been completed and they will be adding a new wireless T1 connection to our Danvers location. The start of this project will take place with a meeting on July 8 between IS, facilities and Towerstream with an expected go live date for the additional bandwidth sometime in early August. For $750 per month negotiated down from $975 per month the college will actually be receiving (3MB) Two more T1's of additional bandwidth. Our capacity and redundancy will be: ITS formerly UIS (Umass) 1 T1 connection 1.5MB (NEW) Towerstream 2 T1 connections 3.0MB Total Bandwidth 4.5MB 6. NSCC has been invited by SCT to participate in a new collaborative program, the SCT Pillar Institutions program. The invitation from SCT reads "NSCC has displayed a level of vision and excellence that make it an important participant in helping guide SCT in our strategic development decisions and ultimately in impacting higher educations technology. Based on NSCC's vision and innovation of portal technologies, we are inviting North Shore Community College to join the Portal Pillar program, and to participate in the combined group of SCT Pillar institutions. We will be setting up a conference call with Jan, myself and Andy Cooley, SCT Senior Vice President of Marketing to fully understand what staff requirements would be required during this year. The initial kickoff meeting in Malvern, PA on August 7-8 would require the CIO to attend. (Note: SCT will cover expenses). Based on our conference call and input from the President we will make the decision on participation. 7. With available funds from this years Voc Ed. funds all hardware and software for the desperately needed updated Macintosh lab that supports the Graphics Design program has been purchased. This project with an original budget of over $90,000 was not scheduled to take place until October was accomplished for $68,000. This will also free up $60,000 allocated for this project out of the FY004 budget Voc. Ed funds. By completing all orders by June 30 we were able to receive substantial discounts, including over $9000 from Apple. This order includes 29 new Macintosh G4 computers with 17" flat panel displays, Updated versions of the following software (Illustrator, Photoshop, Quark, Suitcase and a security software). Equipment and software will arrive by the end of July and will be installed in early August in preparation for fall classes. 8. NSCC has been selected to perform the software maintenance/development work for the Mass College Online portal interface. This one-year contract between MCO and NSCC will generate $50k of revenue for the college in return for our development services. Several meetings took place during the month of June and NSCC has already moved and configured the development, training, and backup and mail servers from Chelsea to the NSCC Danvers computer facilities. The three production servers will be hosted by ITS (Umass). 9. We worked closely with Phil Sbaratta and the Instructional Technologists and have fully implemented the Blackboard 6 production environment. Testing is currently taking place and all courses will be migrated to this system prior to the Fall 2003 semester. This upgrade from version 5.5 provides new enhancements for faculty and all integration features into the Pipeline portal have been resolved for this updated version.

2 HelpDesk Statistics For June:

3 System Summary Performance Report Summary Performance Report June 1, June 30, 2003 NSCC Web Services RTT MaxRTT MinRTT Availability Blackboard % Campus Pipeline Mail (CPMail) % Campus Pipeline Production Services % Eshield (Anti-Virus) % FS1 (Danvers Novell File Server) % FSGW (GroupWise) % FSWEB (GroupWise Webaccess) % ICTT WEB % OAS Webreg (Faculty and Student Web services) % Personal Web Server % Production (Banner RSWayne) % SQRJServer % Streaming Server % Touchnet Payment Client (Credit Card Payment) 406 1, % WEB Home Page (WWW) % Summary Performance Report Average RTT MaxRTT MinRTT Availability Reportable Outages: % 1. Campus Pipeline was down for approximately 8 hours this month due to a hardware component failure. The component was Fedexed and swapped out.

4 NSCC Internet Connection Statistics - (UIS) T1 Connection Categories: (1) Max - the maximum usage during a time period, either (5min, 30min, 2hr, or 1yr.) (2) Average - the average usage during a time period, either (5min, 30min, 2hr, or 1yr.) (3) Current - Current bandwidth utilization Each direction (in and out) has 1.5MB (1500kbs) of available bandwidth. You can look at the percentages to see the usage for both inbound (In) and outbound (Out) traffic for each category

5 NSCC PORTAL and Other Relevant Statistics: 16,044 individuals have activated their Campus Pipeline accounts There were 3792 unique logins (different users) during the month of June Three was an average of over 500 unique logins daily during the month of June There were over logins during the month of June Online Grade Entry by Faculty Statistics: o Fall % of faculty entered grades online o Spring % of faculty entered grades online o Summer I % of faculty entered grades online

6 Web Public Web-Site (Home Page) Statistics General Statistics: During the month of June there were 16,774 unique visitors. Unique Visitors are Individuals who visited our site during the report period. If someone visits more than once, they are counted only the first time they visit.