Agile For Business Teams
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1 Agile For Business Teams
2 Agile Thinking at Scale Roles Copyright Agile Transformation Inc. 2
3 Designing Stable Teams Roles Copyright Agile Transformation Inc. 3
4 Enterprise Command Center Enterprise Team 2014 Strategy 3 Year Roadmap Performance Metrics Enterprise Team (Our Capacity) Strategy & 3 Year Roadmap Key Performance Indicators Handouts
5 Visual Information Radiators
6 The Basic Team Structure Roles Business Vision What? Why? Backlog orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur Measurement Ho w orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur Technica l Vision Process Facilitato r Copyright Agile Transformation Inc. 6
7 PULL from the Backlog Program View (Scrum of Scrums) Roles Program Leadership Team Copyright Agile Transformation Inc. 7
8 Enterprise Stable Teams Roles Copyright Agile Transformation Inc. 8
9 Achieving Focus Through Limiting WIP Copyright Agile Transformation Inc. 9
10 Lean Portfolio: Clarity on Demand Copyright Agile Transformation Inc. 10
11 Lean Portfolio: Clarity on Capacity Copyright Agile Transformation Inc. 11
12 Quarterly Planning Reprioritize Based on Customer Segment Needs Copyright Agile Transformation Inc. 12
13 Agile in Business Teams
14 Claims & Benefits Before Agile Managers were responsible for: Work Mgmt Fire Fighting People Dev Process Improvement Top Challenges: Managers have no time to develop their people Reactive No cross-team knowledge sharing Silo d teams Redundancy and lack of consistency Individual goals Low morale
15 Leadership Triangle in Operations Workforce Management Team PRIORITIZE Workforce Manager STRATEGY EXECUTE Stand-Up Managers Team Leads SMEs from other areas Resource Managers Business Advisor Delivery Manager FUNCTIONAL LEAD FACILITATION
16 Claims & Benefits Work Force Teams
17 Simple visual work board
18 Claims Workforce Management
19 Improvement in every category Our Happiness Collaboration Trust Respect + 42% + 37% + 27% Radar Customer Focus + 27% Innovation + 25% Team Management + 23% Optimism + 22%
20 Agile in HR Teams
21 Agile HR Solutions GAP Case Study Copyright Agile Transformation Inc 21
22 Agile HR Solutions GAP Case Study Copyright Agile Transformation Inc 22
23 The Big Idea Copyright Agile Transformation Inc 23
24 Copyright AgileTransformation.com
25 Copyright AgileTransformation.com
26 Agile in Sales and Marketing
27 Agile in Marketing Roles Copyright Agile Transformation Inc.
28 Agile for Marketing Sample Backlog Roles Who is doing Agile Marketing? Copyright(c) Agile Copyright Agile Transformation Inc.
29 Agile for Sales Teams Roles 10 Sales Teams Distributed Globally Using Agile/Scrum to Plan and Execute Copyright(c) Agile Copyright Agile Transformation Inc.
30 Agile for Sales Teams Roles Weekly Sprints with target $$ goals 1 hr/ week for planning and retro per team Copyright Agile Transformation Inc. 30 min /week for Scrum of Scrums standup(across all sales teams) 2 hrs/month for Scrum of Scrums Demo, Retro and Planning for next month Quarterly demo and planning for next quarter
31 Agile for Product Development Roles Copyright Agile Transformation Inc.
32 Agile At Home
33 What Agile Teams Need from Their Leaders Roles Clarity On vision and measures On backlog and business value On priority/rank Focus Allow them to finish what they started within their sprint New ideas/deliverables go into the next sprint/quarter Keep team members together, stop/reduce multi-tasking Reduce duplicate updates/status reports Empowerment Provide space to innovate and try new ideas Eliminate fear of making mistakes Share vision and acceptance criteria, allow them to figure out How [Self-Organizing Teams] Engage & Help Copyright Agile Transformation Inc. Engage with the teams, attend their Demos and ceremonies Ask about their Organizational and Enterprise Growth items and HELP them Celebrate success, show appreciation, provide constructive feedback when needed 33
34 Our Transformation Lessons Learned Lessons Learned Roles Educate leaders from the beginning and gain buyin Execute the transformation using Agile (quarterly iterations) Plan for the cultural transformation along side the Agile transformation Focus on the managers, educate them and help them transition to the new role Pilot Agile with the engaged and influential business partners Measure before and after and every quarter to tell the story of growth Know that Enterprise Agile means Agile Thinking has become the DNA of your company. This takes time Bring Servant Leadership, Soft Skills and Collaboration to the teams Plan for team interventions when needed for dysfunctional teams Know that you will lose people, some good people Engage an experienced partner, build internal capabilities to sustain Copyright Agile Transformation Inc. 34
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