HiPath 3000 and HiPath 5000 flexible communication: Always one step ahead.

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1 HiPath 3000 and HiPath 5000 flexible communication: Always one step ahead.

2 There s no doubt about it your company must have the best competitive positioning even in hard times. Investment in a high performance communications infrastructure is an important part of sound company development. Equip your company for the future with an efficient Real Time IP System that is fit for all technological developments. The consistent use of this technology optimizes processes, enables personnel to work more efficiently and makes customer service more professional, thus guaranteeing a higher return-oninvestment. Taking the lead every time. New opportunities for value creation. HiPath 3000 and HiPath 5000 from Siemens offer the best support to small, mediumsized through to large enterprises on their journey to IP-supported communication. HiPath 3000 guarantees the convergent transfer of voice and data via internet protocol. This solution combines the best of telephony with innovative IP applications. And the variety of voice features - HiPath ComScendo will be transferred to the IP Communication, thus creating a new, universal infrastructure for the real time transfer of voice, data and video from work station to work station with all the associated benefits of IP technology. HiPath 3000 reduces operating costs, ensures low total cost of ownership and guarantees a rapid return-on-investment. The solution is future-proof; the system grows according to your requirements. Additional applications such as high performance workpoint clients are costeffectively implemented. And, should your company grow or extend its branch network, it can be flexibly expanded to suit. As a Real Time IP System, HiPath 5000 also boasts all these features. On top of that, large enterprises with branches at home and abroad benefit from HiPath 5000 s expanded scalability and new, high performance applications. Its distributed architecture can network locations worldwide, and manage them centrally from a single point of administration. Operating and management costs fall and the strategic investment forms a secure basis for future development. 2

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4 Pure Vitality. Make the most of HiPath 3000 and HiPath Those who wish to meet the challenges of the marketplace head-on, need high performance structures and systems, such as Siemens Real Time IP Systems HiPath 3000 and Hipath They increase the performance of your company, support and speed up working processes and reduce communication costs. Are you looking for a solution that brings together conventional voice communication and IP-based voice and data transfer in one network? And at the same time, can be tailored to suit the requirements of enterprises with up to 500 employees? Then HiPath 3000 is the perfect solution. This Real Time IP System is the right choice for all sorts of reasons. It offers every opportunity for flexible and straightforward extension e.g. for the cost-effective connection of branch offices, teleworkers and operators in the field; or comprehensive scalability for simple system expansion. The extensive range of workpoint clients and applications makes for faster, more efficient and more professional working processes. And, at this open, distributed architecture is centrally administrated, the complete feature package - HiPath ComScendo - can be used from every work station - in real time of course. Should you opt straight away for a universally IP-based solution, the HiPath 5000 Real Time IP System is the right choice, as a cost-optimized, pure server-based software solution. Of course, HiPath 5000 also has a modular format and grows in accordance with your requirements the same goes for its innovative applications. Its shared architecture enables the creation of a company branch network with up to 1,000 users and 32 nodes while, at the same time, reducing operating and administration costs. The benefits and advantages of both systems are obvious. On the one hand, a convincing boost in productivity due to optimum employee support; on the other a solution that is customized for the future due to its flexibility - valuable competitive advantages for your company. 4

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6 Smooth workflow throughout. HiPath increases your competitiveness. Customers are becoming more demanding and competition ever tougher. Therefore companies need efficient solutions in order to achieve impressive and convincing performance. HiPath 3000 offers wide-ranging applications for internal and external communications, as well as the most extensive selection of workpoint clients. HiPath ComScendo is the software suite for HiPath Real Time IP Systems. It offers a huge choice of proven features for the optimization of communication processes. Smoother and simpler communication ensures increased productivity for individual employees as well as for those working in a team. One of HiPath Comscendo s most significant benefits is that communications functions are always presented in the same format, regardless of whether they are applied to phones (IP-TDM) or to PC-clients. HiPath Comscendo s range of functions is optimized for the most diverse company communication needs. HiPath ProCenter has a significant part to play in improving business processes and intensifying customer loyalty. Every call goes directly to the correct individual, who is able to react immediately using the database connection, e.g. to call up the customer history and action orders or services directly. Workflow is universally electronic and operates without media breaks. Statistical analysis is conducted using a convenient graphic display and forms the basis for effective personnel planning. Nowadays customers want to be able to reach their contacts immediately wherever they may be whether by 6

7 voic , fax, or SMS. And they expect direct service. No problem for the MobileOffice applications. They enables your personnel to gain mobile access to company resources and the features of the HiPath 3000 Real Time IP System. In the case of internal work stations, MobileOffice enables all messages to run together on one PC interface, regardless of the contact medium used. Data is presented and managed on a convenient user interface, meaning that a huge volume of contacts can be processed quickly and efficiently. As for phoning by mouse click Mobile Office integrates telephony within the PC, for convenient operation using the trusted Windows interface. Alongside these high performance applications, the wide range of workpoint clients demonstrates exactly what is technically feasible these days, offering the best support to personnel in their individual working processes. Lastly, with HiPath Accounting Management, you don t lose sight of your communications costs. It gathers and organizes the costs of all communication services automatically and precisely, thus ensuring perfect transparency and cost control. 7

8 Score a double. HiPath 5000 gives its all. Are your looking for a future-proof solution by which to achieve cost-effective communication over IP? Then HiPath 5000 is the right decision. It operates as a multifunctional, modular solution concept for voice over IP and communication over IP. In so doing, it builds the system on existing IP infrastructures and offers the full performance of TDM with top voice quality. The convergence of voice and data leads to universally electronic workflow, the means by which HiPath 5000 optimizes data networks for real time communication. HiPath 5000 seamlessly accommodates your requirements and grows along with you. It fulfils all demands for scalability and modularity. The application interface can integrate future applications simply and cost-effectively. Its distributed architecture can network locations worldwide with up to 1,000 users and 32 nodes, and one single point of administration, making management easier. The HiPath 5000 RSM (Real Time Services Manager) builds on HiPath 3000, making the sum of all the communications components greater than that of the individual parts. Management and operating costs fall, as one single network requires less effort than a double infrastructure of conventional telephony and packet-switched data transfer. HiPath 5000 is therefore the ideal IP telephony expansion for existing HiPath 3000 installations. Administration of the IP network is carried out centrally using HiPath 5000 RSM as a Single System Image. The integration of several servers across differing locations offers a decisive benefit the architecture is administered as a single system, meaning that applications need be installed only once in order to be available throughout the entire network regardless of location. 8

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10 Choose the safe option. 10

11 With a dependable and experienced partner. At the heart of investment decisions there are three security issues; the future-proof system, the best possible information security and minimal downtime. With HiPath 3000 and HiPath 5000 you are making the right decision. Network downtime or bottlenecks incur unnecessary costs. HiPath 3000 offers an array of refined security solutions. Firewall, anti-virus, tiered access authority classification and access security are state-of-the-art solutions and guarantee the highest levels of security. Network failures can incur massive costs and significantly impact company profitability. HiPathFault Management minimizes network failure costs. In the event that a failure should occur, it will rapidly be identified and a failure resolution will be initiated. A sophisticated failure concept ensures that your company can always be reached by phone. HiPath 5000 also guarantees failsafe voice communication for IP users. The decentralized HiPath 3000 survivable media gateway guarantees automatic routing via ISDN. and persistence. HiPath Lifecycle Services accompany all products for as long as they are used in your company. With HiPath Managed Services, we secure robust and well-organized network operation. And withhipathprofessional Services, we offer individually structured service packages for every size of company. You can depend on Siemens. We have the experience, the strength and the know-how to take professional care of your existing investments and to support you competently in all questions relating to business communication. These days, those who decide to invest in a new communications solution are looking for a strong partner. The sheer pace of technological development means that quality of service and advice demand continuity 11

12 Our strengths your gain. HiPath 3000 is a Real Time IP System that supports all switching types. It presents small, medium-sized through to large enterprises with a future-proof migration route from traditional telephony to IP technology. HiPath 3000 flexibly accommodates all company developments and grows alongside new requirements. HiPath 5000 is the comprehensive, evolutionary extension of HiPath As an IP-based, pure software solution, HiPath 5000 offers a professional range of features for companies of all sizes, regardless of whether they want to enter communication over IP now or later. Siemens Information and Communication Networks is a leading supplier of networks and real-time applications for enterprises, network operators and service providers. We serve over one million enterprises and 350 carriers in more than 160 countries. Seventy percent of the U.S. Fortune 500 companies put their trust in our solutions. Our global footprint and our expertise in voice and IP communication enable us to deliver turnkey networks solutions of any scale and complexity throughout the world. Next Generation Networks Next Generation Networks must seamlessly deliver voice, data and video to meet any needs of network operators, enterprises or end users. Network operators can now increase profitability by generating new revenue streams at a lower cost. Enterprises will be able to raise productivity by integrating our communication solutions into their business processes. End users may enjoy the benefits of new voice/data applications. We focus on the most important Next Generation Networking market segments: IP Convergence, Broadband Access and Optical Networking. We supply the following essential building blocks that guarantee our customers a safe and profitable migration from their existing networks to the Next Generation Network: Real Time Communications We extend corporate data networks with voice communication of proven quality and functionality, thus allowing seamless integration into business applications, simplified business processes and increased productivity. Next Generation Switching Our Next Generation Switching portfolio provides a complete range of carrier-grade, customized Voice over IP network solutions complemented by converged voicedata applications. Next Generation Access Our Next Generation Access solutions give carriers the flexibility to deploy, replace or expand all voice, data and video services in any network environment today and tomorrow. Next Generation Optics Our optical solutions deliver the capacity required in metro and core networks to transport all kinds of services with the highest efficiency. They are characterized by scalability and seamless integration into existing infrastructure, thus protecting previous investments. Comprehensive Services We offer our customers comprehensive services for the whole value chain. Our worldwide presence also allows us to address customers needs at the local level. Your Partner for Profitable Networks We are the one company with unmatched expertise in both carrier and enterprise networks. We exploit this expertise to further realize our vision of a seamless network extending from the global carrier down to the individual customer. As your partner, we offer innovative solutions that deliver fast return on investment, boost productivity, and help you explore new business opportunities. Your continuing success is our priority. Siemens AG 2003 Information and Communication Networks Hofmannstr Munich, Germany Order No. A50001-N14-W The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Printed in Federal Republic of Germany. EN52_060 WS