Oakland County Department of Information Technology Project Scope and Approach
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1 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP Leadership Group: Information Technology Steering Committee Department: Information Technology Division: Technical Systems and Networking Project Sponsor: Phil Bertolini Date Requested: 4/29/10 PM Customer No. 186 Request Type: New Development IT Team Name: Network Services IT Team No: P Project Manager/Leader: Mahesh Parab Account Number: Account Description: Technical Systems and Networking Customer Name: Information Technology Grant Funded? No Mandate? No Mandate Source: Project Goal To initiate, implement, and sustain an Information Technology Architecture program, so as to improve strategic alignment, reduce IT costs, reduce technology risks, improve IT security and improve resource management. Business Objective Information technology (IT) architecture training for core team. Major Deliverables Training for core team. Approach The Project team will work with IT steering, and IT teams to identify the core team resources that will be trained in IT architecture methodology. Business Objective Customize and Rollout the National Institute of Health (NIH) architecture framework for the IT environment. Major Deliverables Architecture program adapted for IT. Training for the IT team representatives on the customized framework. Process and workflow to incorporate the architecture program for IT environment. Approach The Project team will work closely with Gartner, IT steering and IT chiefs to develop the framework. Form Rev. 08/29/2008 Page 1 Project Rev. 12/13/2012
2 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP Business Objective Program Management & Monitoring of the architecture program. Major Deliverables Periodic meetings. Technology review meetings. Architecture strategy updates. Architecture consulting. Approach Operational activities to manage the program, with the technology architect coordinating with core team, IT steering, IT chiefs and IT teams as required. Benefits See Return on Investment (ROI) Analysis Document Research & Analysis SEMCOG County IT Collaboration Research N/A Gartner Research Recommendation Research of following industry accepted frameworks: Federal Enterprise Architecture; NIH Enterprise Architecture Framework; TOGAF. Additional research was conducted using Gartner group's research papers. Above research was conducted as part of the project TP0186TA (IT Technical Architecture Program), delivered in Appropriate research papers and exhibits are uploaded in Clarity project. Form Rev. 08/29/2008 Page 2 Project Rev. 12/13/2012
3 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP Impact Number of Users Divisions Leadership Groups All All All Risk Business Environment Medium project will require some changes to existing business processes. Technical Environment Medium previously implemented technologies with new aspects and/or new requirements. Assumptions Staffing IT staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Phil Bertolini As Needed Facilities Technical The architecture program will be modeled on National Institute of Health s architecture model based on Federal Enterprise Architecture Framework developed by the CIO council of Federal Government. The estimates are based on developing architecture program around 134 Bricks, i.e. the adopted technical standards and protocols or technologies and products. A brick addresses the technology life cycle of a given technology within IT department of Oakland County.. Form Rev. 08/29/2008 Page 3 Project Rev. 12/13/2012
4 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP Funding Information Technology Other Priority Constraints The plan assumes full time technical architect leading the initiative, with responsibility of setting up, managing the program. The technical architect will provide overall direction to ensure that technologies, products and projects implemented in the IT environment are aligned with the architecture program. Exclusions Technologies in tactical and strategic designations recommended by this program should be part of future implementations in respective areas, and their estimates are not included in this program. Form Rev. 08/29/2008 Page 4 Project Rev. 12/13/2012
5 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP PROJECT PHASE AUTHORIZATION Phase(s): Project Management and IT Technical Architecture Program Total Estimated Application Services Hours: 184 Cost: $22,447 Total Estimated Technical Systems Hours: 1,670 Cost: $164,213 Total Estimated CLEMIS Hours: 108 Cost: $13,176 Total Estimated Internal Services Hours: 38 Cost: $4,636 IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 2,000 Cost: $204,472 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 2,000 Cost: $204,472 Form Rev. 08/29/2008 Page 5 Project Rev. 12/13/2012
6 Oakland County Department of Information Technology Project Scope and Approach Project Name: IT Architecture Framework Development Program Phase I Project ID: TP2186AP Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 08/29/2008 Page 6 Project Rev. 12/13/2012
7 Information Technology Strategic Plan Alignment TP2186AP - IT Architecture Framework Development Program Phase I Provide an Enhanced Application Service Offering Increase application integration and standardization through web services Increase the agility and responsiveness of business units by expanding customer analytics Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers X Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content X Improve the quality, reliability and availability of all applications X Enhance ability to provide effective and timely customer service Advance the use of IT Infrastructure Library (ITIL) best practice framework for IT Service Management Utilize a formalized customer communication plan Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Build IT Staff expertise through professional development Expand capacity through ongoing organizational review and right sourcing Implement a Standardized Infrastructure Strategy Deliver services using a standardized shared technology infrastructure wherever possible X Improve service availability through network design and management strategies Implement a consolidated security management strategy X Enhance capacity planning and recovery management strategies X Develop and implement a policy for personally owned devices and services Adopt an entrerprise architecture approach to technology planning, design and implementation Run Date 12/13/2012 Page 1 of 1
8 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: Costs: Development Services Subtotal: 178, ,000 Hardware Subtotal: Software Subtotal: Infrastructure Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings Annual Total Costs 178, ,000 Annual Return on Investment (178,000) (178,000) Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Project Cumulative Statistics: Cumulative Total Savings Cumulative Total Costs 178, , , , , , ,000 Cumulative Return on Investment (178,000) (178,000) (178,000) (178,000) (178,000) (178,000) (178,000) Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager TP2186AP ROI.xls/Project Summary Page 1 REV: February 17, 2009
9 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Improves strategic alignment Intangible Benefit 0 Improves interoperability and integration Intangible Benefit 0 Enables agility Intangible Benefit 0 Reduces costs Intangible Benefit 0 Improves security Intangible Benefit 0 Reduces technical risk Intangible Benefit 0 0 Annual Multiplier TP2186AP ROI.xls/Savings Detail Page 2 REV: February 17, 2009
10 Savings Detail Benefit/Savings Description Improves strategic alignment Improves interoperability and integration Enables agility Reduces costs Improves security Reduces technical risk Project Savings Category Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 TP2186AP ROI.xls/Savings Detail Page 3 REV: February 17, 2009
11 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Cost Avoidance Subtotal: Intangible Benefit: Improves strategic alignment Improves interoperability and integration Enables agility Reduces costs Improves security Reduces technical risk Savings Total: TP2186AP ROI.xls/Savings Summary Page 4 REV: February 17, 2009
12 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier IT Hours - New Development IT - Information Technology / HR 2, ,000 x IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development 0 User Hours - PTNE/OT 0 Contractor Professional Services 0 Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 TP2186AP ROI.xls/Cost Detail Page 5 REV: February 17, 2009
13 Cost Detail Potential Cost Extensions Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Project Cost Category Y1 Y2 Y3 Y4 Y5 Y6 178, TP2186AP ROI.xls/Cost Detail Page 6 REV: February 17, 2009
14 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 178, ,000 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 178, ,000 Hardware: Hardware Subtotal: Software: Software Subtotal: Infrastructure: Infrastructure Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 178, ,000 TP2186AP ROI.xls/Cost Summary Page 7 REV: February 17, 2009
15 Assumptions Date Assumption Description 27-Jun-12 Cost Detail - Line hours from the Workbench WBS includes blended rate cost of $89 for TSN and IT resources. TP2186AP ROI.xls/Assumptions Page 8 REV: February 17, 2009
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