Implemented at 2 major European mobile operators, including Telekom Austria Group
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- Eustace Gregory
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1 Comarch M2M Platform The Internet of Things is strongly influencing the way in which telecom companies do business. Part of that change is the increasing popularity of new technologies, such as M2M. Every major mobile operator in the world has embraced the potential of M2M by now, to provide connectivity services and vertical solutions. Regardless of which strategy your company follows, can help you bring it to life.
2 enables mobile operators to provide Managed Connectivity in multi-national, multi-operator environments. The system lets your company target various industry verticals with M2M offerings, including: automotive, consumer electronics, FMCG, energy & utilities, finance & banking, healthcare, manufacturing, public services, security, as well as transport & logistics.
3 CHOOSE A RECOGNIZED, PROVEN M2M SOLUTION FOR YOUR BUSINESS A proven solution built on strong fundaments and IT modules Implemented at 2 major European mobile operators, including Telekom Austria Group Recognized with a Pipeline Innovation Award in 2013, as well as recommended in numerous analyst reports by companies such as Berg Insight or Gartner BENEFIT FROM A ONE STOP SHOP SOLUTION FOR M2M CONNECTIVITY Be fully independent from platform owners and technology when executing your M2M strategy, thanks to a separate dedicated tool for managing M2M connectivity Scale the solution as your M2M business grows basing the solution on modular architecture makes it possible to upgrade the platform in the future as your business evolves Easily manage all types of Machine-to-Machine services and SIM cards using a single tool Handle any type of service, transaction and pricing model, thanks to an efficient built-in billing functionality and a charging module that can process vast amounts of data INCREASE EFFICIENCY OF M2M-RELATED BUSINESS PROCESSES Automate the management of M2M services thanks to giving your customers and partners more control with a dedicated self-care portal Keep costs in check and ensure your KPIs are met thanks to Comarch M2M Managed Services, including implementation, integration, day-to-day operations and hosting; benefit from cooperating with
4 experienced M2M operations specialists Monitor your M2M business and troubleshoot any issues easily, thanks to convenient browsing of data usage, report generation and filtering / searching cards for diagnostics Easily integrate the platform with your existing BSS/OSS environment (such as billing systems or product catalogs, Gateway GPRS Support Nodes / Packet Data Network Gateways, Home Location Registers or logistics systems) Manage devices connected through any kind of access technologies (including mobile (SIM) and xdsl) Process data from various sources automatically GAIN BETTER CONTROL OVER M2M EQUIPMENT AND SERVICES Perform real-time session control and charging, using the triggers & actions module analyze what is happening in your network and trigger appropriate actions (notifications about frauds or traffic / costs exceeding a set limit and issuing a relevant alarm in the CRM ) Intelligently control traffic and services and offer your M2M customers services with controlled QoS (quality of service) and bandwidth, thanks to M2M-specific policy management and AAA Easily manage any type of SIM card thanks to a built-in resource and SIM management functionality that enables you to manage SIM cards in bulk mode Track the quality of your M2M services thanks to a built-in connectivity monitoring module, detailed usage and performance reports and automated alerts OFFER GREAT EXPERIENCE FOR YOUR M2M CUSTOMERS AND BUSINESS PARTNERS Let your customers manage M2M connectivity, their subscriptions and profiles in real-time on any device, thanks to a built-in multilingual
5 online self-service portal Easily manage all relations with business partners and customers using an built-in CRM module Allow easy self-management, provisioning and reporting for business partners thanks to intuitive web dashboards Build personalized offers for customers and partners and tariffs combining various service bundles thanks to flexible pricing and billing suitable for both prepaid and postpaid services Offer pay-per-use tariffs or data bundles Let your partners test the services prior to launch, and then activate them for specific SIM cards at the same time, thanks to an ability to flexibly define statuses and lifecycle of inventory items Manage communication with partners, including trouble ticketing and dispute solving Empower your M2M business partners and customers with billing capabilities, thanks to billing of applications and devices and billing on-behalf of M2M partners SHORTEN TIME-TO-MARKET FOR M2M SERVICES Perform bulk operations to deliver services to your customers quickly and efficiently and improve time-to-market for both your company and your clients Manage all your M2M services with the use of a single tool for better time-to-market Speed up launching new services and delivering them to your customers thanks to automated provisioning and order management processes Create any kind of service easily or change the configuration of assets without changing the system core the platform enables easy tariff and data type configuration so that you can launch new M2M offerings quickly and effortlessly
6 IT Systems of M2M Partner Operator - Account Manager Operator - CSA Operator - Marketing M2M Partner Admin Interface M2M Platform Existing Systems Front end Layer M2M Dashboard Trouble Tickets CRM - Partner Management Reports Order Management Statistics Self Care SIM Management DWH Accounting Logistics Back end Layer Billing & Revenue Sharing SIM Inventory BPM Monitoring Invoicing Product Catalog Provisioning B2B Gateway - web services AAA Online & Offline Processing Network Connectivity M2M Devices Comarch M2M - Solution overview
7 Comarch Headquarters Al. Jana Pawla II 39a Cracow Poland phone: fax: Comarch Inc W. Bryn Mawr Ave Suite 325 Rosemont, IL 60018, USA phone: Comarch AG Chemnitzer Str. 59b Dresden Germany phone: Comarch UK Ltd. 19 Eastbourne Terrace Paddington London W2 6LG phone: Comarch Software Spain, S.L.U. Calle Caléndula, 93 Miniparc III Edificio E Alcobendas info@comarch.com telco-enquiries@comarch.com ABOUT COMARCH: Comarch is a provider of complete IT solutions for telecoms. Since 1993 the company has helped CSPs on 4 continents optimize costs, increase business efficiency and transform BSS/OSS operations. Comarch solutions combine rich out-of-the-box functionalities with high configurability and are complemented with a wide range of services. The company s flexible approach to projects and a variety of deployment models help telecoms make networks smarter, improve customer experience and quickly launch digital services, such as cloud and M2M. This strategy has earned Comarch the trust and loyalty of its clients, including the world s leading CSPs: Vodafone, T-Mobile, Telefónica, E-Plus, KPN and MTS.
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