LendIt Financial AI Workshop

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1 April 11, 2018 LendIt Financial AI Workshop Vikram Mahidhar Genpact 2018 Copyright Genpact. All Rights Reserved.

2 Genpact is on a significant digital transformation journey Industry Leadership in BPO Pioneer in Digitally delivered Intelligent Operations Digital Transformation as a stand-alone business Leader in AI - redefining work Today Copyright Genpact. All Rights Reserved.

3 Two ways Genpact creates value for our clients Symbiotic relationship enables our ability to transformation at scale Delivering Transformation with Domain + Insight + Digital Intelligent Operations Designing, transforming & running operations enabled by digital and analytics Billions of transactions in our chosen domains Embedded digital & analytics driving outcomes Efficiency through Automation Digital Solutions Driving digitally-led innovation and solutions enabled by domain expertise Digital led, transformational outcomes Digital and analytics consulting capability Products & Platform with specific use cases Repeatable, scalable, large addressable opportunity Built on the foundation of LEAN DIGITAL Copyright Genpact. All Rights Reserved.

4 Our overall platform strategy is built on CORA where components come together to operationalize and solve business problems Analytics Natural Language Understanding Conversational AI Journey360 Data Engineering Copyright Genpact. All Rights Reserved.

5 Developing AI capabilities in four foundational areas Text Numbers Pictures/ Videos Speech Computational Linguistics Machine Learning Computer Vision Conversational AI Machine Learning supervised and unsupervised Deep learning neural networks Copyright Genpact. All Rights Reserved.

6 Spectrum of our Small Business & Commercial Lending Offerings Change the Bank/ FI/ Fintech Increasing Role of Genpact Run the Bank/ FI/ Fintech Advisory & Transformation Support Genpact Digital Assets Deployed at Client Site Genpact Runs Parts of Client s Operations with Digital Assets Genpact Manages End to End Function including Technology Consulting Digital Assets Intelligent Operations Managed Services Copyright Genpact. All Rights Reserved.

7 Illustrative AI assisted use cases in small business & commercial lending Automated Financial Spreading Credit Memo Generation Real Time Analysis Predictive Covenant Monitoring Credit Agreement Mining Collateral Monitoring for varying asset classes ABL, Real Estate Copyright Genpact. All Rights Reserved.

8 AI transforms financial spreading: Cora LiveSpread An out-of-the-box product, built using components from Genpact s AI-based platform, which is successfully used by a number of commercial banks. Built in Knowledge 60,000 rules 22 Sectors Extraction Normalization Processing 15 Languages GAAP rules for 12 countries Footnotes extraction Manual financial statement is a lengthy process and is error prone. Cora LiveSpread automates spreading with AI technologies, improving efficiency, accuracy, and consistency. This drives higher revenue through a 50% reduction in cycle time and improves Underwriter s productivity by 30-40%. Quality Assurance & Exception Handling Integration Potential benefits <15 minutes* Time to spread company financials from multiple forms (vs >1 hour manually) >95% Accuracy (vs ~80% accuracy for manual processes) 100% Process consistency period over period, across the portfolio 100% regulatory compliance through AI accuracy & consistency 50% reduction in time-to-decision enables higher revenue Reduced processing time by 66%; costs lowered by 30-40% 75% Reduction in the turnaround time Bank # 1 Worldwide implementation: 200K spreads across 10 different markets Bank # 2 Operational in US and Mexico. Expanding to Asia and Latin America 30 40% Overall reduction in the cost of operations Copyright Genpact. All Rights Reserved.

9 Thank you.

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