06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1
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1 06 March
2 Retailing, Distribution and Fulfillment for Hotels Clinton Anderson President, Hospitality Solutions 06 March
3 HOSPITALITY SOLUTIONS PLAN SHOP PURCHASE TRAVEL RETURN RETAILING DISTRIBUTION FULFILLMENT Booking Engines SynXis Booking Engine Revenue Optimization SynXis Analytics Cloud Shopping SynXis Booking Engine Offer Management SynXis Central Reservations Dynamic Offers Central Reservation Systems SynXis Central Reservations Agent Productivity SynXis Property Manager Digital Services SynXis Digital Experience Call Center SynXis Voice Agent Call Center Services Operations SynXis Property Manager Profiles Data & Analytic Solutions API / Service Enablement Solutions Artificial Intelligence / Machine Learning Solutions 3
4 Hospitality: A big and growing market $5.2B $5.2B BI $300M Long Tail $400M Full-Service PMS $1.1B Limited-Service PMS CRM Digital Marketing Services $500M $700M $1.7B Middle Market/ Independent Enterprise $2.3B $2.6B $5B Total addressable market 4% CAGR hotel room night growth Distribution $900M Product Segmentation Customer Segmentation Source: Phocuswright's U.S. Online Travel Overview Seventeenth Edition - Hotel & Lodging, Forecast
5 Global scale and reach Jason to replace with hotel image $258M travel technology business with transactional revenue model 39K hotel properties managed around the world 95% of revenue recurring 15% revenue growth in x larger than next largest competitor 37% of revenue outside North America 5
6 What hoteliers want for today and tomorrow Outsource technology Greater functionality faster at a more predictable cost Total hotel revenue optimization Custom offers including rooms and ancillaries Differentiated, branded offerings Personalization, datadriven retailing and guest experience ML / AI automation Optimize distribution operations and improve yield 6
7 Our strategy delivers customer value Deploy scalable product and service platform Optimize revenue across all channels Leverage data insights and customer knowledge 7
8 We have the portfolio to meet customer needs SynXis Analytics Cloud Retailing and Distribution Fulfillment Loyalty Services Indirect Distribution Direct Distribution Property Management Guest Experience Hotel Services OTA GDS Channel Connect Booking Engine Voice Agent PMS GX Call Center Digital Marketing (DX) SynXis Central Reservations Revenue uplift upwards of 10% when customers switch to our platform 8
9 Open, contemporary architecture SaaS/PaaS community model Scalable and flexible cloud applications and microservices Efficient, fast, stable and secure Enterprise-grade Faster innovation at lower cost Stable systems that scale with growth Sustainable customer differentiation 9
10 Data powering next-generation retailing for hotels Rate optimization: the future of hotel RM Real-time booking performance powering AI algorithms Optimizing rate and channel availability Data/trip context powering customer acquisition and bundled offers Profile/persona/shopping customized offers and bundles Improving conversion, yield and share of wallet Sabre is uniquely positioned to deliver both rate optimization and customer data insights 10
11 Well positioned to win Trusted industry leading distribution partner Relevance to all channels and guest touchpoints Proven track record with middle market and enterprise customers Deep hospitality and travel industry domain knowledge Right data and insights to drive the future of retailing in hospitality 11
06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1
06 March 2018 INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 Retailing, Distribution and Fulfillment for Travel Wade Jones President, Travel Network 06 March 2018 INVESTOR DAY 2018 Sabre GLBL
06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1
06 March 2018 INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 Retailing, Distribution and Fulfillment for Airlines Dave Shirk President, Airline Solutions 06 March 2018 INVESTOR DAY 2018 Sabre
2016 Sabre GLBL Inc. All rights reserved.
1 Technology That Moves The World Forward Deborah Kerr Executive Vice President and Chief Product and Technology Officer 2 Shopping for the perfect fare Booking a favorite hotel Sabre gets you there Using
06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1
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