IBM Connect Comes to You TECH02 What s New and Coming in IBM Connections Chris Moore, Social and Digital #IBMSocialBizUK

Transcription

1 IBM Connect Comes to You 2014 TECH02 What s New and Coming in IBM Connections Chris Moore, Social and Digital #IBMSocialBizUK 2014 IBM Corporation

2 Please Note IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion 2 2 Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

3 Agenda IBM Social Business in the Market IBM Connections in 2013 New features IBM Key Platform Integrations Connections 2014 Mobile / Desktop plugins Entitlements 3 Resources & Information

4 IBM Social Business Leadership Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose 1 Source: Gartner Magic Quadrant for Social Software in the Workplace, September Source: The Forrester Wave : File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011, Forrester Research, Inc. 3 Source: IDC: Number 1 position from , IDC Worldwide Enterprise Social Software Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June Source: Aragon Research Globe for Enterprise Social Software, September

5 What is IBM Connections?

6 IBM Connections Capabilities Social Networking and Social Collaboration for the Enterprise 6

7 @IBM Connect 2013 we highlighted our directions around social 7

8 Here's how we delivered in 2013 IBM Connections 4.5 cloud and on-premises IBM Connections Content Manager Ability to create Community polls / surveys Increase % of relevant information in the activity stream Consolidated views in homepage 8 Cloud Mobile: Community files, folders, forums, post to community / profile OpenOffice, Microsoft Office, desktop & Outlook Plug-ins Digital Experience integration IBM Social Learning leverages social capabilities with Connections IBM BPM & Connections integration Cognos Concert & Connections integration Government 2.0 Template for Portal And more...

9 Deliveries in 2013 Cloud: Mobile Community files, forums, bookmarks IBM Connections 4.5 IBM Connections Content Manager Outlook Sidebar Plug-in Activity stream portlet Jan Mobile: Support ipad Mini/ ios 6.1 I'm Following view now default 9 Mar On-prem: Mobile post to community/profile Mobile single tap to view file Mobile access Downloads from main nav Jun Cloud: Cloud update to Connections 4.5 Next Gen Theme, Global search MS Office & Desktop plugins Mobile Community folders, Mobile contacts On-prem: IBM BPM & Connections integration Government 2.0 Template for Portal Mobile two factor authentication Mobile action required in streams Cloud: Activity Streams & Microblogging Community microblogging Social bridging (cloud/on-prem) Community Events View open questions per community Threaded comments in blogs Edit comments in blogs digests Wiki Table of contents Mobile microblogging & file sync Notifications in mobile open mobile app New media gallery / wikis (cloud/onprem) On-prem: Community polls/surveys OpenOffice plug-in for Connections Quickr CCM migration tools Cloud: File Sync on desktop Increase % of relevant info in stream Consolidated views in homepage Activity stream badging Community polls/surveys Community landing page Community soft in blogs/ideation Separate My Activities/Communities View forum replies sequentially Mobile Push Notifications for Action Required On-prem: Community-owned folders Mobile file sync CCM on Mobile AirPlay of Docs presentations Sept Dec IBM Docs on Mobile cloud) IBM File Viewer (on-prem) AirPrint support (cloud/on-prem) IBM Connections Suite Next Gen Theme (on-prem)

10 IBM Connections Content Manager Integrated document management capabilities in the browser and on mobile devices 10

11 Mobile Any time anywhere comprehensive mobile access Available in the Apple App Store, Google Play and Blackberry World native apps Easily access multiple accounts from a single application A more expansive social experience on the mobile devices 11

12 Integration with Messaging Connections Mail, IBM Notes, Microsoft Outlook Microsoft Outlook Connections Mail IBM Notes 12

13 Integration with WebSphere Portal Collaborate with colleagues, connect with customers, and surface ideas through digital dialogue 13 Connections Content Manager, Web Content Management Social Rendering and Activity Stream portlets IBM Connections Files and Profiles integration pack Social Media Publisher Social Templates and Community Pages

14 IBM Docs Improve simplicity and efficiency by which teams build documents 14 Preview, present and print files without downloading Web-based editors for creating and sharing documents, spreadsheets, and presentations Real-time co-editing of documents available in Mobile AirPlay dual-display mode (present on one screen, and view speaker notes on your tablet)

15 Polls and Surveys Get a pulse on your team 1515 Create polls or a form to obtain feedback from your community Define the responses that are required Control the flow of questions using rules Notifications will appear in the activity stream to raise awareness and engagement

16 And Much More Media Gallery View File Viewers Sametime 9 Integration Mobile File Sync Inline Home Page conversations Forums Blogs 16

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18 2014 Focus 18

19 2014 Focus

20 IBM Connections Next Internal and External Collaboration Share files and communities with business partners and customers Invite Partner Or Customer to Join New User Receives Invitation Registers & Logs In Designs Subject To Change Community Content Available To New User

21 Create a community for external collaboration Employees can be designated to create an external community 21 Designs Subject to Change Without Notice

22 Invite an external user into community Yellow bar remains fixed to identify the community as external Typeahead will find external people who are already registered 22 Designs Subject to Change Without Notice

23 Invite anyone with just an address Integrates with your business control systems to allow invitation directly from within the community 23 Designs Subject to Change Without Notice

24 First time experience for new users New user must register with the system, and then logs in 24 Designs Subject to Change Without Notice

25 First time experience for new users External user only sees what they have access to (Communities or Files) 25 Designs Subject to Change Without Notice

26 External users comes into the community All community content is available to the external user 26 Designs Subject to Change Without Notice

27 External user sees basic business card for members External users can see business cards but not Profiles; cannot view the directory 27 Designs Subject to Change Without Notice

28 External user comments in the Activity Stream Easily identify external users anywhere in Connections 28 Designs Subject to Change Without Notice

29 Viewing an external user Employees can find external users in the directory & can see their profiles 29 Designs Subject to Change Without Notice

30 Improved notifications Default text can be used or a personal message from the inviter Option to learn more Clear actions for the recipient to take 30 Designs Subject to Change Without Notice

31 2014 Focus

32 IBM Connections Homepage Enhancements to drive productivity View all of your notifications consolidated into one area Real-time notifications keep you engaged in relevant conversations Link previews summarize the content without having to go to it 32 Designs Subject to Change Without Notice

33 IBM Connections Homepage Quick access to the content you need Instant access to the recently visited content you care about 33 Designs Subject to Change Without Notice

34 IBM Connections Homepage Search your stream and find what you need Search Activity Stream to find messages and content 34 Designs Subject to Change Without Notice

35 @-mentions everywhere 35 Designs Subject to Change Without Notice

36 Community Folders Organize your community files in folders. Follow a community folder to get notified of new documents. 36 Designs Subject to Change Without Notice

37 Consolidated file viewer in Communities Preview file contents from within your community files Create custom gallery based on community folder Expanded detail on files shows preview or playback of content 37 Designs Subject to Change Without Notice

38 Embed files in the rich text editor Quickly and easily embed files within the rich text editor 38 Designs Subject to Change Without Notice

39 Copy/paste images into rich text editor Paste images directly into the rich text editor 39 Designs Subject to Change Without Notice

40 People typeahead search Find who you need now! 40 Just type, no waiting fast look-up Personalized results find users by partial name matches via your extended network relationships Find your contact even with misspellings Combine names with tags to refine results Designs Subject to Change Without Notice

41 Community Thumbnails Designs Subject to Change Without Notice

42 2014 Focus Personalized Experience

43 Synchronize files to your desktop Synchronize files between your Connections files repository, your desktop file system, and your mobile devices. Round trip editing with local changes updated automatically. Have the latest version available at all times. 43 Designs Subject to Change Without Notice

44 CCM Enhancements Archive all Connections content including CCM documents with IBM Content Collector for compliance Broad release of Quickr to CCM migration tool Windows Explorer integration Usage Metrics MS Office integration Combined Community Files & CCM Files 44 Plans are subject to change without notice Designs Subject to Change WithouttoNotice Designs Subject Change

45 Mobile Updates and Enhancements Day at a Glance to quickly scan for new and updated info Notifications to be alerted to important info History to find your way back Saved Searches to focus on specific projects or people Updated UI for ios 7 and Android to drive engagement Updated Blogs UX to optimize finding and reading 22 Personalized navigation to make it easier to get around Search enhancements for better results 45 Designs Subject to Change Without Notice

46 Mobile Updates and Enhancements 46 A new way to navigate Customizable to each user's needs Favorite your most visited areas Get back to recent places with History view Tune the stream to your needs Search and filter the stream makes finding content easier Custom streams of people and communities A fresh look at blogs One screen hub for all blogging needs An amazing reading experience Pin posts to read later Search and explore content Designs Subject to Change WithouttoNotice Designs Subject Change

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48 Designs Subject to Change Without Notice

49 Designs Subject to Change Without Notice

50 Designs Subject to Change Without Notice

51 Designs Subject to Change Without Notice

52 Designs Subject to Change Without Notice

53 Designs Subject to Change Without Notice

54 Designs Subject to Change Without Notice

55 Designs Subject to Change Without Notice

56 Additional Updates 5 new languages: Indonesian, Bulgarian, Croatian, Romanian, and Slovak New search dictionaries for Thai & Hebrew Join sub-community and parent in 1 click Notify all in Activities Improved relevant content in stream Threaded comments for Forums in embedded experience New Community Activities view Upgrade to Dojo 1.9 and WebSphere Installer improvements for CCM and Metrics 56

57 In Summary... 57

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59 New rich text editor Entitlement to Ephox 59

60 What do you do now? Use the latest and greatest... Download plugins for IBM Notes, IBM WebSphere Portal and Microsoft Windows, Office/Outlook Got an Apple / Android smartphone/tablet? Download and use the mobile clients Apple itunes AppStore: IBM Connections Android Google Play: IBM Connections

61 Engage Online SocialBiz User Group socialbizug.org Join the epicenter of Notes and Collaboration user groups Follow us on LinkedIn Participate in the IBM Social Business group on LinkedIn: Facebook Like IBM Social Business on Facebook Social Business Insights blog ibm.com/blogs/socialbusiness Read and engage with our bloggers 5361

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63 Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. Copyright IBM Corporation All rights reserved. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. IBM, the IBM logo, ibm.com, Lotus are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at Copyright and trademark information at Other company, product, or service names may be trademarks or service marks of others. 11

64 External Resources and Information New IBM Social Landing Page Latest product info, research, podcasts, and more IBM Connections Team Blog Assets, discussion, and opinion about driving the adoption of IBM social software Customer Success Stories App/Widget Catalog 64

65 Social Business is not an option it's a mandate Social Business delivers real business value Becoming a Social Business is easy with IBM Connections Start Your Social Business Journey 65