CitiService News November 2, 2017 Edition No. 11

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1 CitiService News November 2, 2017 Edition No. 11 In this edition eforms Electronic Document Exchange Platform eforms Electronic Document Exchange Platform Annual balance confirmations Certificates for the Auditor Changes of the rules of payment of contributions for Polish Social Insurance Institution (ZUS) Clearing balances for Budgetary Units Cut off Times for import (outgoing) transfers in foreing currency Cut off Times for export (incoming) transfers in foreing currency Bank holidays in November and December 2017 Service Shortcuts In an effort to increase our availability, we are developing new solutions that make it easier for you to contact the Bank and save the time you need to handle everyday bank orders. As a result, we have already provided you with almost 50 online application forms, which may be submitted through our electronic document exchange platform eforms. The eforms platform is a digital channel for exchanging documents between the Client and the Bank. It enables you to submit applications to the Bank more quickly and easily. The hints offered by the platform will help you fill in the application correctly, minimizing the risk of mistakes. This will streamline the process of verifying the correctness of your application by the Bank. You will be able to check the status of the case on the platform, and you will be also notified about the application status with or SMS alerts. Extract from the Table of Fees and Commissions In the near future, this solution will almost completely eliminate paper documentation from the banking product handling process. Learn more about the eforms platform >>> Foreign Exchange Rates CitiService News Market Analyses Contact with CitiService: tel.: ; At present, you can submit electronic applications for services related to: CitiDirect BE electronic banking, bank account and corporate cards. With the eforms platform you can do things such as: set the statement delivery method to , open a new sub-account, change debit card settings, add or delete permissions in your profile in the CitiDirect BE system. Additionally, we will gradually introduce new functionalities and product groups to be supported in this channel. With the eforms platform you can request, free of charge, changes in the CitiDrect BE system which are not covered by Security Manager Entitlements. See how you can get access to the eforms platform >>> 1

2 We also invite you to use our new innovative solution: the MobilePASS app. Its advantages include: More convenient, on the spot log-in process using your smartphone. Friendly and secure log-in process using app-generated numeric passwords. Possibility to use additional security features protecting the smartphone against unauthorized access, e.g. using PIN, password, pattern or fingerprint. Possibility to add new users quickly without the need to wait for the delivery of new physical tokens. Find out more about mobile access with the MobilePASS app >>> Should you have any queries, please contact your Relationship Manager. Annual balance confirmations We kindly inform you that the Bank will send balance confirmations as of 31 December 2017 to your correspondence addresses. Please check them and - if needed - also update your correspondence addresses. Certificates for the Auditor The time is coming when you will be ordering audit certificates in connection with your business activities. In order to meet your expectations as regards the contents of audit documents prepared by Citi Handlowy, we want to present the scope of information included in particular types of certificates: Standard audit (fee as per the Fee and Commission Tarif - PLN 200), time to prepare: not longer than 3 business days - the certificate shows balances of all your bank accounts. Non-standard audit (fee as per the Fee and Commission Tarif - PLN 1,000), time to prepare: not longer than 5 business days - the certificate includes replies to all questions asked by the auditor, in accordance with the audit request. If you have any questions, please contact CitiService Relationship Managers. 2

3 Changes of the rules of payment of contributions for Polish Social Insurance Institution (ZUS) From the 1 st January 2018, the rules of payment of contributions for Polish Social Insurance Institution (ZUS) are going to change. ZUS payments are going to be conducted as one regular domestic bank transfer to the individual account number which you are going to obtain in the registered letter from ZUS. Instead of three of four transfers a month, there will be just one, sent altogether for: social insurance, health insurance, the Labour Fund, the Fund of Guaranteed Employee Benefits the Bridging Pension Fund. Foregoing accounts will be closed on 31 st December New individual number of contributions account is going to be made up of 26 numerical digits. In this number, the ZUS identification number and your NIP number (the last 10 digits) are going to be contained. 2 digits 11 digits 3 digits 10 digits XX XXX XXXXXXXXXX Control number Permanet number Complementary number Your NIP From 1 st January 2018, the only information that is going to be obligatory in order to complete the bank transfer to ZUS will be the contribution amount, sender and recipient of the payment and yours new number of contribution account. Clearing balances for Budgetary Units Please be advised that budgetary units, which should have their account balance cleared at the end of the year, are requested to provide a written order to the bank no later than on 8 December Please send your orders to the following address: Strefa Dokumentacji Klienta, ul. Senatorska 16, Warszawa In order to ensure efficient service, we ask you to sign the orders in accordance with the Specimen Signature Card submitted to and available in the bank. If your order consists of multiple pages, please affix the required signatures on each page. 3

4 Cut off Times for import (outgoing) transfers in foreing currency Import transfers (ordered, outgoing) - realization of transfer based on available funds on client s account: Currency COT VD0 COT VD1, VD2 SEPA (EUR) 15:00 VD1 17:00 USD 15:00 17:00 EUR 15:00 17:00 GBP 12:30 17:00 CHF 12:00 14:30 SEK 10:15 14:30 DKK 12:30 14:30 NOK 12:30 14:30 AUD we do not realize with VD0 14:30 JPY we do not realize with VD0 VD1 12:45, VD2 14:30 CAD 12:30 14:30 KZT we do not realize with VD0 VD1 12:45, VD2 14:30 CNY we do not realize with VD0 VD1 12:45, 14:30 HRK 11:00 14:30 CZK 10:00 14:30 HUF 12:30 14:30 ZAR 12:00 14:30 RUB 10:20 14:30 RON 10:00 14:30 TRY 10:00 14:30 BGN 12:45 14:30 PLN 13:00 14:30 Cut off Times for export (incoming) transfers in foreing currency Export transfers (received) execution on the same business day provided that the payment instruction message and confirmation of credit on Nostro account are received: For USD, EUR, CHF, DKK, GBP, HUF, NOK, RON, CZK currency 15:30 For HRK currency 12:20 For RUB currency 10:20 For SEK currency 11:20 For BGN currency 12:45 For USD, EUR currency meeting the STP criteria 16:30 For other currencies 13:00 4

5 Bank holidays in November and December 2017 Please note below the days in November and December 2017 when orders received on that day will be effected on the following business day due to a currency exchange holiday (i.e. a public holiday in a given country). NOVEMBER DECEMBER 3 JP 1 AE, PT, RO 6 RU 6 ES, FI 13 CA 8 AT, ES, IT, PT 17 CZ, SK 25 AT, AU, BE, BG, CA, CH, CY, CZ, DE, DK, EE, ES, EU, FI, FR, GB, GR, HK, HR, HU, IE, IS, IT, LT, LU, NL, NO, PL, PT, RO, SE, SG, SI, SK, US, ZA 23 JP, US 26 AT, AU, BE, BG, CA, CH, CY, CZ, DE, DK, EE, EU, FI, FR, GB, GR, HK, HR, HU, IE, IS, IT, LT, LU, NL, NO, PL, RO, SE, SK, SI, ZA 30 AE, RO Citi and Citi Handlowy are registered trademarks of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein. with its registered office in Warsaw at ul. Senatorska 16, Warszawa, entered in the Register of Entrepreneurs of the National Court Register by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS No ; NIP ; the share capital is PLN 522,638,400, fully paid-up. 5