Oracle 3G Platform for Healthcare

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1 Proposition for Oracle 3G Platform for Healthcare leveraging on Oracle Siebel CTMS and SOA Fusion vision introducing a new generation of framework for Healthcare

2 HIS Customer expectations Managing and tuning processes across Healthcare Provider Starting from Clinical Pathway Down to resource assignment and procurement

3 HIS evaluation scorecard HIS 3G HIS 2G Comprehensive From general ward to ICU mgt through Outpatient and Chemotherapy From OR to Pharmacy mgt From Pas to Billing through procurement and HCR mgt Compliant With country regulation and healthcare policies as well as standards Consistent and Manageable Across features and modules Reliable It is more than anywhere else a mission critical application Pro-active Not only support users but drive operation Agile Eases and enforces ongoing strategies of change Intelligent Shows where to improve

4 HIS Architecture Two Strategies One product fits all Cerner Agfa Mc Kesson Best of breed (2G) With SI as prime and EAI technologies as glue

5 One product VS Best of breed (today) One product fits all Best of breed 2G Comprehensive + ++ Compliant - + Consistent and Manageable + -- Reliable + -- Pro-active - - Agile - - Intelligent + - Best of breed leads till you start implementing

6 Best of breed issues Clinical pathway implementation is a nightmare PAS ICU OR EBS Business intelligence is poor Reliability is questionable and expensive EAI Prime is at high risk with few grip on the deal mgt Conclusion: EAI framework does not provide enough services to build Best of Breed HIS

7 Improving best of breed approach Strategy Move from synchronizing applications to managing processes that orchestrate Healthcare professional activities. Process will call ISV services to support task execution when required. Hence ISV applications need to be services. Reduce development and improve reliability by providing: a process setup and execution environment an end-user front-end to: Trigger processes (ie. Ordering) Assign resources (ie. Scheduling) Manage worklists and alerts

8 Improving best of breed approach Turning CRM into Patient Relationship Management Healthcare Provider is a customized service industry. IT key contribution in any service industry is to orchestrate customer related service processes using CRM. Most of CRM implementation includes integration of legacy applications as services to support task execution. Pharmaceutical companies are managing Clinical pathway using CRM products. Oracle CRM with its clinical dedicated module (CTMS) is the leading product for clinical trial Oracle CRM-CTMS is a process centric product talking healthcare (patient, order, drugs, ). It drives execution of clinical pathway ordered by physicians. First analyses of RFP for HIS shows significant adequacy.

9 Improving best of breed approach Launching Oracle 3G Framework for Healthcare Healthcare Portal / MPI Access & Identity Management CRM/SOA Suite ISV Components Healthcare Transaction Base DW/SOA Suite Clinical Pathway Editor Resource Allocation Work list Management Clinical Pathway Process Mgr ADT CPOE Care Plan Report DRG Labs Radio Terminology Normalization Translate Disparate Vocabularies & Concepts Normalized Clinical Data Repository Data Model Business Intelligence Corporate Performance Mgt Clinical Decision Support Handheld Support EBS Suite Financials & Asset Management Procurement & Logistics Human Capital Management Regional Health Networks

10 Improving best of breed approach Launching Oracle 3G framework for Healthcare One product fits all Best of breed 2G Best of breed 3G Comprehensive Compliant Consistent and Manageable + -- = Reliable + -- = Pro-active Agile Intelligent Clinical pathway implementation is at the heart of HIS Business intelligence is powerful Reliability is Oracle apps stack dependant Prime has a strong grip on the over all solution

11 CRM/HTB integration CRM manages processes and process related data persistency HTB manages patient related data aligned on standard Up-dating HTB is nothing else than a task within a process where data related to process persistency are either required from HTB submitted to HTB Viewing patient record is an HTB feature Viewing patient care plan is a CRM feature Portal will glue the 2 views together Care Path mgt Task Execution Get data from HTB Condition 1 Activity 1 Condition 1 Activity 2 Condition 1 Activity 3 Send data to HTB

12 Who could be interested Any SI considering HC with a best of breed strategy Any large Hospital with: A strategy for a massive implementation of Care pathway Legacies to integrate Any Gov HC Agency thinking about national framework to enable local policies Any ISV considering: Moving from a niche solution to an hospital wide system Bulding an hospital wide system through acquisition Quickly releasing a 3G Solution reusing 2G building blocs